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Warranty, Support and Service
Limited Warranty
Hand Held Products, Inc., d/b/a HHP ("HHP") warrants its products to
be free from defects in materials and workmanship and to conform to
HHP's published specifications applicable to the products purchased
at the time of shipment. This warranty does not cover any HHP
product which is (i) improperly installed or used; (ii) damaged by
accident or negligence, including failure to follow the proper
maintenance, service, and cleaning schedule; or (iii) damaged as a
result of (A) modification or alteration by the purchaser or other party,
(B) excessive voltage or current supplied to or drawn from the
interface connections, (C) static electricity or electro-static discharge,
(D) operation under conditions beyond the specified operating
parameters, or (E) repair or service of the product by anyone other
than HHP or its authorized representatives.
This warranty shall extend from the time of shipment for the duration
published by HHP for the product at the time of purchase ("Warranty
Period"). Any defective product must be returned (at purchaser's
expense) during the Warranty Period to HHP's factory or authorized
service center for inspection. No product will be accepted by HHP
without a Return Materials Authorization, which may be obtained by
contacting HHP. In the event that the product is returned to HHP or
its authorized service center within the Warranty Period and HHP
determines to its satisfaction that the product is defective due to
defects in materials or workmanship, HHP, at its sole option, will
either repair or replace the product without charge, except for return
shipping to HHP.
EXCEPT AS MAY BE OTHERWISE PROVIDED BY APPLICABLE
LAW, THE FOREGOING WARRANTY IS IN LIEU OF ALL OTHER
COVENANTS OR WARRANTIES, EITHER EXPRESSED OR
IMPLIED, ORAL OR WRITTEN, INCLUDING, WITHOUT
LIMITATION, ANY IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE.
HHP'S RESPONSIBILITY AND PURCHASER'S EXCLUSIVE
REMEDY UNDER THIS WARRANTY IS LIMITED TO THE REPAIR
OR REPLACEMENT OF THE DEFECTIVE PRODUCT. IN NO
EVENT SHALL HHP BE LIABLE FOR INDIRECT, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES, AND, IN NO EVENT, SHALL ANY
LIABILITY OF HHP ARISING IN CONNECTION WITH ANY
PRODUCT SOLD HEREUNDER (WHETHER SUCH LIABILITY
ARISES FROM A CLAIM BASED ON CONTRACT, WARRANTY,
TORT, OR OTHERWISE) EXCEED THE ACTUAL AMOUNT PAID
TO HHP FOR THE PRODUCT. THESE LIMITATIONS ON
LIABILITY SHALL REMAIN IN FULL FORCE AND EFFECT EVEN
WHEN HHP MAY HAVE BEEN ADVISED OF THE POSSIBILITY OF
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