Page 1
™ Dolphin 99EX/99GX Mobile Computers ® with Windows Embedded Handheld 6.5 User’s Guide...
Page 2
HII. Web Address: www.honeywellaidc.com Trademarks Dolphin is a trademark or registered trademark of Hand Held Products, Inc. in the United States and/or other countries. Microsoft, Windows, Windows Mobile, Windows Phone, Windows Embedded Handheld, Windows CE, Windows 98 Second Edition, Windows NT, Windows 2000, Windows ME, Windows XP, Windows 7, Windows Vista, ActiveSync, Outlook, and the Windows logo are trademarks or registered trademarks of Microsoft Corporation.
Table of Contents Chapter 1 - Dolphin 99EX/99GX Terminal Agency Information Laser Safety .........................1-1 LED Safety ...........................1-2 UL and C-UL Statement.......................1-2 Approvals by Country......................1-2 R&TTE Compliance Statement—802.11a/b/g/n, Bluetooth, and/or GSM......1-3 Dolphin RF Terminal—802.11a/b/g/n, Bluetooth, and/or GSM ..........1-3 Canadian Compliance......................1-4 RF Exposure Information (SAR) ..................1-4 For European Community Users ..................1-5...
Page 4
Front Panel: 99EX and 99GX ....................3-5 Front Panel Features for the 99EX and 99GX............... 3-6 Back Panel: 99EX and 99GX ....................3-7 Back Panel Features for the 99EX and 99GX ............... 3-8 Side Panels: 99EX and 99GX ..................... 3-9 Left Side ........................3-9 Right Side ........................
Page 6
Connecting the Terminal to a Wireless Network............8-12 Adding Programs Using the Internet................8-12 Software Upgrades......................8-13 99EX and 99GX COM Port Assignment Table..............8-13 Chapter 9 - Working with Wireless Wide Area Networking (WWAN) Overview..........................9-1 Penta Band Antenna...................... 9-1 SIM Card Installation ......................
Page 7
Selecting the Port ......................11-1 COM7 .......................... 11-1 GPS Intermediate Driver....................11-2 GPS Demo ........................11-2 Chapter 12 - Dolphin 99EX HomeBase Device (Model 99EX-HB) Overview..........................12-1 Unpacking the HomeBase ................... 12-1 Parts and Functions......................12-2 Bottom Panel ....................... 12-5 Power ..........................
Page 8
Mounting the eBase......................13-8 Desk Mounting......................13-8 Chapter 14 - Dolphin 99EX Mobile Base Device (Model 99EX-MB) Overview..........................14-1 Front Panel ........................14-2 Bottom Panel ........................14-3 Back Panel and Mounting Brackets................... 14-4 Mounting..........................14-5 Safety Precautions....................... 14-5 Installation........................14-5 Powering the Dolphin Terminal ..................
Page 9
Chapter 17 - Dolphin 99EX QuadCharger Device (Model 99EX-QC) Overview..........................17-1 Parts and Functions......................17-2 Supplying Power........................ 17-3 Inserting and Charging Batteries ..................17-3 Mounting the QuadCharger ....................17-4 Troubleshooting......................... 17-5 Chapter 18 - Customer Support Product Service and Repair....................18-1 Technical Assistance......................
Dolphin 99EX/99GX Terminal Agency Information Dolphin 99EX and 99GX mobile computers meet or exceed the requirements of all applicable standards organizations for safe operation. However, as with any electrical equipment, the best way to ensure safe operation is to operate them according to the agency guidelines that follow. Read these guidelines carefully before using your Dolphin terminal.
Laser Safety Statement This device has been tested in accordance with and complies with IEC60825-1(Ed. 2.0), EN60825- 1:2007. Complies with 21 CFR 1040.10 and 1040.11, except for deviations pursuant to Laser Notice No. 50, dated June 24, 2007. LASER LIGHT, DO NOT STARE INTO BEAM. CLASS 2 LASER PRODUCT, 1.0 mW MAX OUTPUT: 650nm, pulse duration of 15.5msec.
IEC 60825-1 2nd Edition IEC 62471 R&TTE Compliance Statement—802.11a/b/g/n, Bluetooth, and/or GSM Dolphin RF terminals are in conformity with all essential requirements of the R&TTE Directive (1999/5/ EC). This product is marked with according to article 12 of the R&TTE Directive. In addition, this product complies to 2006/95/EC Low Voltage Directive when supplied with the recommended power supply.
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: •...
highest certified power level, the actual SAR level of the phone while operating can be well below the maximum value. This is because the phone is designed to operate at multiple power levels so as to use only the poser required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output.
1000MHz. The maximum allowable field strength emitted by the Dolphin terminal is 0.3V/m according to Subpart B of Part 1 of the FCC rules. Therefore, the RF from the Dolphin terminal has no effect on medical devices that meet the IEC specification.
Informações ANATEL Acessórios compatíveis: bateria: 99EX-BTEC. base carregadora: 99EX-HB. fonte de alimentação: 3A-902DB12 O aparelho deverá ser utilizado a uma distância mínima de 1,5 centímetros do corpo. Este produto está homologado pela Anatel, de acordo com os procedimentos regulamentados pela Resolução No.
2. Remove the battery door by lifting up the latches near the base of the battery door. Note: The battery door is loosely secured to the hand strap on 99EX models or a short unit tether on 99GX models to prevent battery accidental door loss.
4 hours for the standard 3.7V battery or 6 hours for the extended 3.7V battery. Connect the terminal to one of the 99EX series charging peripherals to charge; see Peripherals for the 99EX and 99GX on page 3-3. Honeywell recommends charging the Dolphin terminal for at least 24 hours prior to initial use to ensure the internal backup battery is fully charged.
Use only UL Listed power supply, which has been qualified by Honeywell with output rated at 5VDC and 3 amps with the device. Ensure all components are dry prior to mating terminals/batteries with peripheral devices. Mating wet components may cause damage not covered by the warranty. Dolphin 99EX (shown) or 99GX Plug Dolphin 99EX Adapter...
1. Press the Power key to put the terminal in Suspend Mode (see page 2-11). 2. Release the hook securing the hand strap to the back panel of the terminal near the speaker (99EX models only). 3. Remove the battery door by lifting up the latches near the base of the battery door.
Home Screen After the Dolphin terminal initializes the first time, you see the Home screen. to reach the Start screen from the home screen. to access the Dolphin Wireless Manager (see page 8-6) from the home screen. Title Bar The Title bar, located at the top of the screen, displays the active program, the status of various system functions, and the current time.
Page 24
Icons in the Title Bar Indicator Meaning New text message New voicemail New instant message Vibrate on Ringer off Speakerphone on Voice call in progress Calls are forwarded Call on hold Missed call Data call in progress A battery error has occurred. Replace the main battery pack with a Honeywell Li-poly or Li-ion battery pack.
Page 25
Icons in the Title Bar Indicator Meaning No active network connection GPRS available GPRS connecting GPRS in use HSDPA available HSDPA connecting HSDPA in use EDGE available EDGE connecting EDGE in use UMTS available UMTS connecting UMTS in use Radio is off The radio is not connected to a network.
Horizontal Scroll The Horizontal Scroll, located at the top of most application windows, provides access to additional application screens. You can flick left or right on the scroll or tap each label on the scroll, until you get to the desired screen. Tapping a label to the left or right of the center item brings new labels into view. Note: Tap the Title bar to access the horizontal scroll if it is not visible on the screen.
File Explorer You can also use the File Explorer to find files and organize these files into folders. 1. Tap > File Explorer 2. Tap the Up button at the bottom of the screen to move up one level in the directory. 3.
File Provisioning on the 99EX and 99GX \IPSM\Honeywell The IPSM folder is the only partition on the 99EX that persists across a kernel upgrade (*.UPG file exten- sion). During a kernel upgrade, files are automatically copied from the \IPSM\Honeywell\Autoin- stall folder and then installed in the \Honeywell (root file system) folder as part of the upgrade process.
Resetting the Terminal There are three types of system resets: a soft reset, a hard reset, or a factory reset. The soft and hard resets preserve all data stored in the file system. Contact a Honeywell technical support representative for more information on how to perform a factory reset. Soft Reset (Warm Boot) A soft reset re-boots the device and preserves any objects created in RAM.
• 802.11a/b/g/n and Bluetooth and GSM/ CDMA • Some configurations of the 99EX are available with an external housing made of plastic that is specifi- cally designed for the healthcare industry. For more information, see Healthcare Housing on page 3-12. 3 - 2...
For more information, see Dolphin 99EX eBase Device (Model 99EX-EHB) on page 13-1. Dolphin Net Base Device The Dolphin Net Base device enables up to four 99EX mobile computers to communicate with a host device over an Ethernet network. In addition, the Net Base provides a second RJ45 Ethernet port for connection to an additional device such as a printer, workstation, eBase, or another Net Base.
Enclosures also come with an adjustable shoulder strap for added convenience. Stylus Kits Each Dolphin is shipped with a stylus and a stylus tether used to secure the stylus to the terminal to pre- vent loss. Kits containing three styli and three tethers are available for purchase. When ordering specify your Dolphin model number to ensure the correct stylus selection.
Note: The illustration above shows the 55-Key Full Alpha/Numeric Keyboard option. For a complete overview of the optional keyboards available for the 99EX/99GX, see Using the Keyboards on page 6-1. For a description of each callout, see Front Panel Features for the 99EX and 99GX (see page 3-6). 3 - 5...
The light emitting diode (LED) located above the top left corner of the LCD display illuminates when the Power Tools BattMon application is enabled and the device is on AC charge. For more information, consult the Dolphin Power Tools User’s Guide for Windows Embedded Handheld 6.5.
Using the Touch Panel on page 3-12. Back Panel: 99EX and 99GX Note: Your Dolphin model may differ from the models illustrated; however, the features noted are standard for all 99EX and 99GX models unless otherwise indicated. Image/Scan Engine Window...
Note: Honeywell recommends the use of Single Level Cell (SLC) industrial grade microSD or microSDHC memory cards with Dolphin terminals for maximum performance and durability. Contact a Honeywell sales representative for additional information on qualified memory card options.
Side Panels: 99EX and 99GX The left and the right side panels of the Dolphin contain different features. Note: Your Dolphin model may differ from the models illustrated; however, the features noted are standard for all 99EX and 99GX models unless otherwise indicated.
Right Side Volume Control Button Lower Volume | Raise Volume Right Button Standard Li-poly Battery Door Extended Li-ion Battery Door • Rear Speaker Handle (99GX Only) Scan Trigger (99GX Only) Lanyard Strap (99GX Only) Handle (99GX Only) The handle is integrated into the back panel of the terminal and is ergonomically designed to be comfortable through repetitive scans.
Lanyard Strap (99GX Only) The 99GX comes with a removable lanyard strap that attaches to the bottom of the handle. Bottom Panel: 99EX and 99GX Description 8 10 12 14 16 18 USBC_DET 11 13 15 17 USBC_D- USBC_D+ Audio_GND...
12 month duration covered by the warranty. Installing a Screen Protector Dolphin terminals ship with a screen protector already installed. You will need to replace the screen pro- tector at regular intervals.
• Place the battery pack in the Dolphin 99EX QuadCharger Device (Model 99EX-QC) (see page 17-1) • Place the battery pack in the Auxiliary Battery Well of the Dolphin 99EX HomeBase Device (Model 99EX-HB) (see page 12-2) or Dolphin 99EX eBase Device (Model 99EX-EHB) (see page 13-1).
Page 44
IEEE-Std-1725-2006. Use of an unqualified battery may present a risk of fire, explosion, leakage or other hazard. • Replace defective batteries immediately; using a defective battery could damage the Dolphin terminal. • Never throw a used battery in the trash. Promptly dispose of used batteries in accordance with local regulations.
The internal backup battery must be fully charged before using the terminal for the first time. Honeywell recommends charging the Dolphin terminal for at least 24 hours prior to initial use to ensure the internal backup battery is fully charged. After that, if the internal backup battery becomes fully discharged of power, it requires a minimum of 24 hours of charging time to function normally.
You can reset the Value Data from 0 (no warning) to 99 (would nearly always warn). 4. Tap OK to save changes. For more information about the RegEdit Power Tool, refer to the Dolphin Power Tools User’s Guide avail- able for download at www.honeywellaidc.com.
Installing a Memory Card Honeywell recommends the use of Single Level Cell (SLC) industrial grade microSD or microSDHC memory cards with Dolphin terminals for Step 5 maximum performance and durability. Contact a Honeywell sales repre- sentative for additional information on qualified memory card options.
Using the Scan Image Engine Overview The Dolphin terminal houses a compact image engine that instantly reads popular 1D and 2D bar codes and supports omni-directional aiming and decoding for greater flexibility in real-world settings. The image engine can also capture black and white digital images, such as signatures and pictures of dam- aged inventory.
Depth of Field The depth of field measurements used the following parameters: • Distances are measured from the front of the engine. • +23°C (+73°F), 0 lux • Photographic quality codes Focus N5603/N5600 N5603/N5600 N5603/N5600 High Density (HD) Standard Range (SR) Extended Range (ER) Symbology Distance (in/cm)
4-10 inches (10-25 cm) from the bar code is recommended. 1. Tap > Demos > Scan Demo 2. Point the Dolphin terminal at the bar code. 99GX Models 99EX Models 3. Project the aiming beam or pattern by pressing and holding one of the following: •...
(mil size) should be read farther from the unit. N5603 Red High-Vis Aiming Pattern If your Dolphin terminal is configured with a 5603 imager, high-vis aimers frame the bar code for more intuitive aiming. See Laser Safety on page 1-1.
The live video image has a slightly degraded appearance compared to the captured image. This is normal. Scan Key On all 99EX terminals, the SCAN key captures images. File Formats File formats supported for image storage include Bitmap (BMP), JPEG (JPG) and Portable Network Graphics (PNG).
2. The aiming pattern is now enabled for imaging. Uploading Images Image files can be uploaded to a host workstation via Microsoft ActiveSync and a Dolphin communica- tion peripheral or your wireless radio connection. Note: You can download the most current version of ActiveSync from www.microsoft.com.
Using the Color Camera Overview Dolphin 99EX terminals equipped with a 3.1-Megapixels Resolution color camera with Automated Cam- era Control (ACC), and an Application Programming Interface (API) provide easy integration of color pic- ture and video capture into business applications. The camera lens and camera flash are located on the back panel of the terminal.
Options Tap Options > Camera. The Camera Options menu appears. There are five tabs of configurable options accessible from the Camera Options menu. Profile Tab Display Tab The profile tab allows you to customize your camera settings, or chose from several predefined profiles designed to provide the best picture quality for common tasks.
Menu Tap Menu on the Command Bar to adjust the camera settings, switch to video mode, and access addi- tional camera options. Item Descriptions Video Activate Video Mode Mode Set Mode (i.e., Normal, Burst, or Timer) Resolution Set Picture Resolution (i.e., QVGA, VGA, SVGA, XGA, UXGA, or QXGA) Zoom Set Zoom (i.e., x1, x2, or x3) Flash...
Using the Keyboards Available Keyboards There are four keyboard options in the 99EX/99GX series: 34-Key Alpha/Numeric 34-Key Numeric 43-Key Alpha/Numeric 55-Key Full Alpha/ Keyboard (Calculator) Keyboard Keyboard Numeric Keyboard SEND SEND SEND ☼ SCAN SCAN ☼ SCAN ☼ SCAN ☼...
Using the Function Keys Name Function Backlight Turns the keyboard backlight on and off. ☼ Flashlight Turns the flashlight on and off. The flashlight is located on the back panel & of the terminal. ☼ Blue Note: The flashlight function is disabled on all 99GX models. Backspace Moves the cursor back one space each time the key is pressed.
Using the Modifier Keys Name Function ALPHA The ALPHA key enables you to toggle between the alpha and numeric 34-Key modes. See ALPHA Key on page 6-5. ALPHA Blue The blue and red keys are used in combination with other keys to type special characters and perform system functions.
Page 64
Function & Moves the cursor down one page. Moves the cursor one character to the right. Moves the cursor one character to the left. Note: Additional functionality varies according to the application in use. 6 - 4...
34-Key Alpha/Numeric Keyboard SCAN key Left Navigation\SEND key Right Navigation\END key SEND Escape key Backlight\Flashlight key ☼ SCAN Enter key Tab key Up Navigation key Down Navigation key A B C D E F G H I J K L ALPHA Mode keys PQRS T U V...
(Phone) Scan Scan Right Right Right Right Right End (Phone) Right Backlight Toggles Keyboard Backlight On/Off Toggles Toggles Flashlight Keyboard On/Off (99EX Backlight On/ models only) Volume Up Prior Down Down Down Down Down Volume Next Down Enter Return a,b,c...
Page 67
Shift-NUM ALPHA Shift- Blue (Default) ALPHA Shift Shift Shift Shift Space Space Space Space Space BKSP Backspace Backspace Backspace Backspace Backspace Delete Delete Delete Delete Underscore Delete Power Off/On CTRL Control Control Menu Blue Blue Blue Blue ALPHA Toggles between ALPHA mode and NUM Lock mode 6 - 7...
34-Key Numeric (Calculator) Keyboard SCAN key Left Navigation\SEND key Right Navigation\END key SEND Escape key Backlight\Flashlight key ☼ SCAN Enter key Tab key Up Navigation key Down Navigation key A B C D E F G H I J K L PQRS T U V WXYZ...
(Phone) Scan Scan Right Right Right Right Right End (Phone) Right Backlight Toggles Keyboard Backlight On/Off Toggles Toggles Flashlight Keyboard On/Off (99EX Backlight On/ models only) Volume Up Prior Down Down Down Down Down Volume Next Down Enter Return a,b,c...
Page 70
Shift-NUM ALPHA Shift- Blue (Default) ALPHA Shift Shift Shift Shift Space Space Space Space Space BKSP Backspace Backspace Backspace Backspace Backspace Delete Delete Delete Delete Underscore Delete Power Off/On CTRL Control Control Menu Blue Blue Blue Blue ALPHA Toggles between ALPHA mode and NUM Lock mode 6 - 10...
(Phone) Scan Scan Right Right Right Right Right Right (Phone) Backlight Toggles Keyboard Backlight On/Off Toggles Toggles Flashlight Keyboard On/Off (99EX Backlight On/ models only) Volume Up Prior (Phone) Down Down Down Down Down Volume Next Down (Phone) Enter Return...
Page 73
ALPHA Shift-ALPHA Shift-NUM Blue (Default) & * (multiply) . (period) > * (multiply) , (comma) < (underscore) Shift Shift Space BKSP Backspace Power Off/On CTRL Control Control Menu Blue Blue Blue Blue Toggles between NUM lock mode and ALPHA mode 6 - 13...
Left (Phone) Scan Scan Right Right Right Right (Phone) Backlight Toggle Keyboard Backlight On/Off Toggle Toggle Flashlight On/ Keyboard Off (99EX Backlight On/ models only) Volume Up Prior Down Down Down Volume Down Next Enter Return Space BKSP Backspace Delete &...
Page 76
Normal Shift Blue SHIFT Shift Period . (period) > * (multiply) . (period) Comma , (comma) < _ (underscore) , (comma) + (add) - (subtract) & _ (underscore) ‘ (back quote) “ (quotes) " (back quotes) u or U 6 - 16...
Page 77
Normal Shift Blue v or V w or W x or X y or Y Power Off/On CTRL Control Menu Blue Blue z or Z z or Z 6 - 17...
System Settings Overview Customized settings are available on the System Settings menu. Tap > Settings and the settings screen opens. Icon Description Bluetooth Configures the Bluetooth radio. See Working with the Bluetooth Radio on page 10- Clock & Set the system clock, date, time and schedule alarms. See Clock & Alarms on page 7-2.
Icon Description System Adjusts system settings. See System Menu on page 7-7. Microsoft My Synchronizes your phone’s contacts, calendar, tasks, text messages, music, photos, videos, and other documents with your My Phone account at Phone http:\\myphone.microsoft.com. Clock & Alarms The Clock & Alarms settings can be accessed from the Home screen or the Settings Menu. 1.
HotKeys is enabled, and the button assignments in the Buttons setting are active. For more information about the HotKeys Power Tool, refer to the Dolphin Power Tools User’s Guide, which is available for download from the web at www.honeywellaidc.com.
Page 82
Changing Button Assignments 1. After HotKeys is enabled, tap > Settings > Personal > Buttons Note: The buttons that appear on this window are the only buttons that can be programmed via the Buttons setting. You cannot add buttons to this window. 2.
Page 83
Command Description <Right Softkey> Opens the menu or performs the action displayed on the right side of the Command bar. <Scan2> Activates the scanner/imager. <Rotate Screen> Changes the screen orientation from portrait to landscape. <Scroll Down> Scrolls down in the open application. <Scroll Left>...
Page 84
3. Navigate to the Windows folder and open the Start Menu (My Device > Windows > Start Menu > Programs), tap and hold a blank area of the window, and tap Paste Shortcut on the pop-up menu. Note: If there is no blank space available in the window, tap on Menu > Edit > Paste Shortcut . 4.
System Menu The System menu enables you to verify and sometimes alter system parameters. To access the System menu, go to Start > Settings > System. Tap the appropriate icon to open that system setting. Icon See Page About See About on page 7-8. Backlight See Backlight on page 7-9.
Device ID Screen Displays the information the terminal uses to identify itself to other devices. It can be important to know this information if the Dolphin terminal is going to be part of a networked system of devices. Device name: Displays the system’s default name. The device name is used by ActiveSync.
Copyrights Screen: Displays important copyright information. Backlight The Backlight system setting enables you to customize backlight functionality for the display. The back- light for the color display is user-defined. The Backlight system setting screen contains three tabs: Bat- tery Power, External Power, and Brightness. >...
Battery The Battery system settings menu contains two tabs: Battery Status and Log Config. The Battery Sta- tus tab provides the status of the main battery pack (e.g., Battery Time to Full or Battery Time to Empty, Voltage, Current, Temperature, Chemistry, and Serial Number). The Log Config Tab allows you to con- figure the BatteryLogFile.
Encryption Encryption gives you the option of encrypting files placed on storage cards so that those files cannot be read by any other device. Error Reporting Error Reporting gives you the option of enabling or disabling the error reporting function of Windows Embedded Handheld 6.5.
Do not leave 5-Volt output enabled when you are not using it to supply power to an external device. Smart Sensor The Smart Sensor configuration utility enables you to configure the Dolphin’s integrated accelerometer, light, and proximity sensors. > Settings > System > Smart Sensor.
Page 91
Event Track displays an event log summary of detected free fall events exceeding 2 ft. over 250 ms. The summary includes the time, date, and duration of the most recent 50 events. Several options are provided for audible notification of free fall events.
Accelerometer Calibration Tap Start to calibrate the integrated accelerometer sensor used for motion detection. When calibration is complete, the "Accelerometer Calibration Finished!" message window appears. Managed Programs Managed Programs are a list of programs that are managed if enrolled to enterprise domain. Managed Programs is the client-side that works with the server product System Center Mobile Device Manager (MDM).
For contact information, see Technical Assistance on page 18-1. Storage Card—You can install one memory card in Dolphin terminals (see Installing a Memory Card on page 3-17). If a storage card is installed in the terminal, you can select it in the drop-down list and see capacity and usage statistics for the card.
The RIL Information screen displays useful statistics for the GSM WAN Voice module (PH8). To verify whether or not the GSM radio is enabled, check the Dolphin Wireless Manager (see page 8-6). Power Power system settings contains two tabs: Battery and Advanced >...
The terminal is loaded with a number of pre-programmed regional settings. Select one from the list and the results appear on the screen. To see specific settings or to change a specific setting, tap on one of the tabs, make the change, and tap OK to save it. Remove Programs Remove Programs enables you to remove programs installed on the terminal.
Page 96
Screen The Screen system setting contains three screens: General, Clear Type, and Text Size. General Screen Orientation The General screen enables you to set the dynamic screen rotation. Three choices of screen orientation are supported: Portrait, Landscape (right-handed), and Landscape (left- handed).
Text Size Screen The Text Size screen enables you to perform font scaling within certain views of the: • Home screen, • Contacts, • Calendar, • Messaging, and • Tasks. Font scaling means that you can increase or decrease the point size of the font on application windows.
Page 98
Using the Task Manager Applications To view the status of the programs running on your mobile computer, tap the Menu button at the bottom of the screen, then tap View > Applications. From the application list, you can: • Tap and hold on an application, then tap Switch To on the pop-up menu.
Dolphin Wireless Manager Wireless on page 8-6. Note: The Dolphin Wireless Manager icon may not appear on the Connections Manager menu on terminals running Microsoft Windows Embedded Handheld 6.5 Classic. For information on how to access the Dolphin Wireless Manager, see page 8-6.
IrDA Port Location IrDA Port Note: Your Dolphin model may differ from the models illustrated; however, the features noted are standard for all 99EX and 99GX models unless otherwise indicated. To send or receive, the IrDA ports of both devices - whether it is two terminals, or a terminal and a host device - must be aligned with each other and within a close range.
4. The IrDA port searches for a receiving IrDA port in the vicinity. The selected device reads “Pending.” 5. When the IrDA port finds the aligned IrDA port, it immediately starts sending the selected file. The selected device reads “Sending.” 6.
Do NOT enter connection parameters in the Connections Manager if: • you are using one of the on-board wireless radios to connect to a network. The Dolphin terminal uses the settings from each radio’s configuration utility to connect. The connections manager is used primarily to setup WAN modem dial up connections.
• Proxy server connection Note: If you are connected to your ISP or private network during synchronization, the terminal should download the proper proxy settings during synchronization with the workstation. If these settings are not on your workstation or need to be changed, ask your ISP or network administrator for the proxy sever name, server type, port, type of Socks protocol used, and your user name and password.
Note: Not all Dolphin models are equipped with the same radio types. Your Dolphin Wireless Manager Window may differ slightly from what is illustrated depending on your Dolphin model. Enabling the Radios 1.
Tap WLAN Settings and the Honeywell WLAN Security Supplicant opens. 802.11a/b/g/n The Honeywell WLAN Security Supplicant User’s Guide is available for download from the Dolphin 99EX or 99GX product page at www.honeywellaidc.com. Tap Bluetooth Settings and the Bluetooth Settings open. Bluetooth For details, see Working with the Bluetooth Radio on page 10-1.
(Windows-based PC) and the Dolphin terminal. Dolphin terminals ship with ActiveSync already installed. Therefore, if ActiveSync is already installed on the host workstation, you just need to connect the Dolphin terminal to the host workstation (via Dolphin peripheral) to initiate com- munication.
Page 107
The USB cable and hardware peripherals allow the terminal to communicate with a workstation or to networked through a USB hub. The Dolphin terminal supports Hi-Speed USB communication (USB 2.0); maximum data transfer rate is 480 Mbps. The Dolphin terminal defaults to USB communication out of the box.
2. Click Explore. This opens the Mobile Device folder for the terminal in Windows Explorer. 3. The Dolphin terminal is now treated as a mass storage device, and transferring files is as simple as dragging and dropping or copying and pasting.
Dolphin terminal. Note: An active Microsoft ActiveSync or Windows Mobile Device Center connection between a host workstation and the Dolphin terminal is required to add programs. For additional information, see Connecting and Synchronizing the Terminal and Workstation on page 8-8.
WLAN (802.11a/b/g/n) The 99EX and 99GX has a 2.4 GHz 802.11b/g/n - 5.0 GHz 802.11a/n WLAN (Wireless Local Area Net- work) radio. The radio is interoperable with other 802.11a/b/g/n, Wi-Fi compliant products including access points (APs), workstations via PC card adapters, and other wireless portable devices.
Note: An active Microsoft ActiveSync or Windows Mobile Device Center connection between a host workstation and the Dolphin terminal may be required for some types of software upgrades. For additional information, see Connecting and Synchronizing the Terminal and Workstation on page 8-8.
Working with Wireless Wide Area Networking (WWAN) Overview The 99EX has two options for WWAN connectivity, a data+voice GSM/HSPA+/UMTS/GPRS/EDGE radio or a data only Gobi radio, which supports GSM/HSPA+/UMTS/GPRS/EDGE and CDMA/1xRTT/EVDO. The 99GX has one option for WWAN connectivity, a data only Gobi radio, which supports GSM/HSPA+/ UMTS/GPRS/EDGE and CDMA/1xRTT/EVDO.
Page 114
If you want to communicate over the phone (voice), you cannot send data. If you want to send data, you cannot use the phone. Note: The Dolphin 99GX is available with a data only Gobi radio for WWAN connectivity. The Dolphin 99EX is available with either a data only Gobi radio or a data+voice GSM/HSPA+/UMTS/GPRS/EDGE radio for WWAN connectivity.
SIM Card Installation Short for Subscriber Information Module, a SIM card stores the subscriber's personal information, GSM/GPRS radio settings, security keys, contacts, etc. SIM cards can be installed in compatible mobile devices, enabling you to switch devices without losing personal and setup information. Protective SIM/Memory Card Door Battery Well T6 TORX Screw...
Installing a SIM Card 1. Press the Power key to put the terminal in Suspend Mode. Step 5 2. Release the hand strap near the speaker on the back panel of the terminal. 3. Remove the battery door. 4. Wait at least 3 seconds, then remove the battery. 5.
You can use the Dolphin 99EX terminal as a phone over the GSM radio. Note: The Dolphin 99GX is available with a data only Gobi radio for WWAN connectivity. The Dolphin 99EX is available with either a data only Gobi radio or a data+voice GSM/HSPA+/UMTS/GPRS/EDGE radio for WWAN connectivity.
Volume Control Use the Dolphin keyboard to adjust the volume. & To raise the volume, press the Blue modifier key + up arrow. Blue To lower the volume, press the Blue modifier key + down arrow. & Press the up or down arrow on the Volume Control button on the right side of the...
> Phone > Speed Dial > Voice Mail > Call. Note: Update the voice mail retrieval number by turning the phone OFF and then ON via the Dolphin Wireless Manager, see Enabling the WWAN Radio on page 9-5. View Options From the view menu, you can modify the display screen to show Calls and Contacts, All Calls or Speed Dial numbers.
Page 120
Security The Security screen provides access to establish or change your security PIN. Check the box next to, “Require a PIN when the phone is used” to enable the PIN security feature. Services For each service, the phone reads settings from the network stored on the SIM card and then displays the available options from the carrier on the screen.
You can find, select, and set your preferred network order from the Network screen. Data Communication (GSM/HSPA+ Global Radio Dolphin Models) You set up data communication via the Connections Manager. The carrier on the SIM card is the ISP. System Requirements •...
Page 122
3. Enter a name for the connection. Select Cellular Line (GPRS) as the modem. Tap Next. 4. Enter the Access point name. Tap Next. 5. Enter the user name and password from the account. Tap Finish. 9 - 10...
6. The connection you just created should appear in the list on the modem tab. 7. Tap and hold on the connection. Select Connect on the popup menu. 8. The network icon in the Title bar indicates the GSM radio is attempting to connect Note: When the device is on a 2G (EDGE/GPRS) network, a data connection failure occurs if the phone is in use for a voice call while attempting a data connection.
Page 124
1. When an active SIM card is inserted in the terminal, tap > Settings > Personal > Phone > Menu > Options. 2. Select the Network tab. 3. Under Network selection, select Automatic (the default selection) or Manual. a. If you select Manual, the Phone searches for available networks. b.
The Gobi Manager enables you to see real time status of the radio, setup your Network selection, view you’re profile and scan for networks. The Gobi Manager contains four tabs: Status, Setup, Profile, and About. 1. Tap on the Home screen to access the Dolphin Wireless Manager. 2. Tap Menu. 3. Select Gobi Settings. Status Tab...
Displays copyright and version information for the Gobi Connection Manager. Establishing Data Communication 1. Tap on the Home screen to access the Dolphin Wireless Manager. 2. Tap Menu and then select Gobi Settings. 3. From the Setup tab, select the carrier and enter user information (GSM only).
Working with the Bluetooth Radio Enabling the Bluetooth Radio You enable the Bluetooth radio in the Dolphin Wireless Manager (see page 8-6). 1. Tap on the Home screen to access the Dolphin Wireless Manager. 2. Tap anywhere inside the Bluetooth rectangle and Bluetooth begins activating.
Pairing happens as part of the connection process. 1. Make sure the bluetooth device is in range and set to be discoverable by other bluetooth devices. 2. In the Dolphin Wireless Manager, tap Menu > Bluetooth Settings. > Settings > Bluetooth 3.
Page 129
4. Select a device from the list and tap Next. The types of devices in the vicinity of the radio appear in the list of discovered devices. 5. You are prompted to enter a passcode. • If the device has a specific passcode, enter it in the Passcode field and tap Next. When attempting to connect to a printer or headset with Bluetooth capabilities, the passcode may default to either 1111 or 0000.
Page 130
8. When the connection is complete, a list of matching and supported services on the device appears. Only the services that are mutually supported on both devices appear in the Partnership Settings window. 9. Select the services you want to use and tap Save. The services on the new devices have to be selected or the pairing won’t include those services, even though the devices are paired.
Transferring Files 1. Tap > File Explorer. 2. Navigate to the file you want to transfer. 3. Tap and hold on the file and select Beam File on the popup menu. 4. The Bluetooth radio begins searching for devices. When a Bluetooth device is first found, it appears as an Unknown device;...
Making the Terminal Discoverable By default, the Dolphin terminal is not discoverable, which means that the terminal will not be found by other Bluetooth devices. To make the terminal discoverable, tap Mode on the Horizontal scroll. Select Make this device visible to other devices and tap OK.
Working with GPS Overview The Dolphin 99EX terminal contains an integrated GPS module that allows location tracking of workers and vehicles, providing better utilization of field assets. Optional mapping and navigation software pro- vides turn-by-turn driving directions and location information.
Other baud rates are not possible. The baud rate selected on COM7 is the actual baud rate with which the GPS communicates. GPS Intermediate Driver When the first user of GPD1 opens the port, the GPS Intermediate Driver opens the COM7 port. The GPS Intermediate Driver allows multiple applications to open GPD1, and the GPS data is broadcast to all open ports.
RS232 and USB communications, which make it able to interface with the majority of PC-based enterprise systems. The 99EX-HB charger is designed for use with battery pack models 99EX-BTSC (standard Li-poly 3.7 V, 11.3 watt hour) and 99EX-BTEC (extended Li-ion 3.7 V, 18.5 watt hour) manufactured for Honeywell International Inc.
Place the terminal in this well to communicate with a host device, power the terminal, and charge the installed battery pack. The base completely charges the main battery in a Dolphin terminal in 4 hours for the standard 3.7V battery or 6 hours for the extended 3.7V battery. If the host device is a workstation that uses ActiveSync, synchronization begins immediately.
Page 137
For information about charging a battery in the auxiliary battery well, see page 12-6. COMM LED This is the communication LED. It indicates the status of data transfer between the Dolphin terminal and the host device. The color of this LED differs if the base is using the serial or USB port connection.
Page 138
Note: ActiveSync on your Dolphin terminal works with Windows Mobile Device Center on host workstations running Windows Vista or Windows 7 and with ActiveSync on host workstations running Windows XP. For detailed information on ActiveSync and WMDC visit Microsoft's Windows Mobile Web site.
Bottom Panel For details on how to mount the HomeBase, see Mounting the HomeBase on page 12-9. Serial Number Label Compliance Label Power The base requires 12 Volts DC input for communications, battery charging, and power output to the ter- minal;...
3. Slide the terminal into the terminal well. The Power/Dock LED changes to green. The charging begins immediately if required by the Dolphin terminal. Ensure all components are dry prior to mating terminals/batteries with peripheral devices. Mating wet components may cause damage not covered by the warranty.
You may need to remove and re-insert the terminal. • The Dolphin terminal activates; if the power is off, the terminal automatically powers on. If the terminal does not power on, verify that the Honeywell power supply is properly connected to the cradle and plugged into a functioning outlet.
• If the base is connected to the workstation, the Dolphin terminal automatically opens ActiveSync or the Windows Mobile Device Center to establish a connection. 2. The base can now transfer data between the terminal and the host device. If communication does not occur, check the port connections to ensure that the cradle is correctly configured.
Set the base on a dry, stable surface, such as a desktop or workbench near an electrical outlet. Be sure to provide enough workspace with good lighting for the user to view and operate the Dolphin terminal while it is in the base.
Dolphin 99EX eBase Device (Model 99EX-EHB) Overview The Ethernet Base (eBase) enables a single Dolphin 99EX or 99GX computer to communicate with a host device over an Ethernet network. The 99EX-EHB charger is designed for use with battery pack models 99EX-BTSC (standard Li-poly 3.7 V, 11.3 watt hour) and 99EX-BTEC (extended Li-ion 3.7 V, 18.5 watt hour) manufactured for Honeywell...
Place the terminal in this well to communicate with a host device, power the terminal, and charge the installed battery pack. The eBase completely charges the main battery in a Dolphin terminal in 4 hours for the standard 3.7V battery or 6 hours for the extended 3.7 battery.
Page 147
Charge the auxiliary battery in a cooler environment or replace the battery with a Honeywell Li-ion or Li-poly battery. COMM LED The COMM LED indicates the status of data transfer between the Dolphin terminal and the eBase. Ethernet Communication When the Dolphin terminal is docked:...
Note: ActiveSync on your Dolphin terminal works with Windows Mobile Device Center on host workstations running Windows Vista or Windows 7 and with ActiveSync on host workstations running Windows XP. For detailed information on ActiveSync and Windows Mobile Device Center visit Microsoft's Windows Mobile Web site.
DC Power Jack Use the power cable from Honeywell that comes with the eBase to supply power to this power jack. For more information, see Power on page 13-5. Bottom Panel For details on how to mount the eBase, see Mounting the eBase on page 13-8. Serial Number Label MAC Address Label Compliance Label...
Li-ion or Li-poly battery. Communication Software Requirements Before you connect the Dolphin terminal to the eBase, make sure you have the most current software installed. To check the terminal’s system information, tap > Power Tools > SysInfo. 13 - 6...
2. Plug the CAT-5 Ethernet cable into the RJ45 connector on the back of the eBase. 3. Plug the Ethernet cable into the network. 4. Insert the Dolphin into the terminal well. The DOCK LED for the well changes from red to green and the connection icon on the Dolphin’s title bar changes from Note: Instead of using the default for DHCP assigned IP addresses, the Dolphin terminal can use a statically assigned IP address.
USB cable. 3. Connect the other end of the USB cable to the host workstation. 4. Insert the Dolphin terminal in the eBase terminal well. The Power/Dock LED changes to green and the COMM LED illuminates red. 5. The Dolphin terminal activates and automatically opens ActiveSync to establish a connection.
It features a flexible mounting bracket and a cigarette lighter adapter to adapt it to your environment. The 99EX-MB is designed for use with Dolphin 99EX and 99GX model ter- minals using battery pack model 99EX-BTSC (standard Li-poly 3.7 V, 11.3 watt hour) or 99EX-BTEC (extended Li-ion 3.7 V, 18.5 watt hour) manufactured for Honeywell International Inc.
Amplifies the Dolphin’s audio signals. Status LED Illuminates solid green when the Dolphin terminal is properly seated in the terminal well. Terminal Locks The mobile base has a locking switch on the left and right side. Pushing one of the switches up locks the terminal in the base.
Bottom Panel The power supply and RS232 connectors are located on the bottom of the unit. Power Supply Connector RS232 Communications Port Power Supply Connector To run on vehicle power, you can use the 12 VDC cable. The appropriate cable comes with the kit you ordered.
Back Panel and Mounting Brackets Bracket Base Mounting Bracket Turnscrew USB Port Ball Joint Power supply and Ball Joint RS232 connectors (not in view) Ball Joints There are two ball joints: one on the back of the base and one on the mounting bracket. Both ball joints are inserted into the bracket and secured to mount the base.
Safety Precautions Honeywell is not responsible for any damages caused to you, your vehicle, or other individuals due to the installation of the Dolphin Mobile mount. Follow these safety precautions when mounting the mobile base: Never drill into a surface in your vehicle without first consulting a mobile installation professional experienced with your vehicle type to avoid damaging the vehicle's safety features, gas tank, elec- trical system or other sensitive vehicle components.
Powering the Dolphin Terminal When seated in a base that is connected to the appropriate power source, the Dolphin terminal receives the power to charge its main battery and run its internal circuitry. Keep the base plugged into the power source so that the Dolphin terminal battery pack stays fully charged.
Establishing ActiveSync or Windows Mobile Device Center Communication The Dolphin terminal is usually auto-detected and configured by ActiveSync or Windows Mobile Device Center based on the communication cable. The synchronization software automatically sets up an RS232 connection when you are using an RS232 cable.
Serial Connector The following diagram displays the pin diagram of the serial connector of the base. Description Internal Jumper to Pin 6 No Connect Note: The signal names are referenced to the terminal. The terminal is a DCE RS232 device. Refer to section, RS232 Communications Cables and RS232 Pin Configuration for more details.The ninth pin has a ring indicator (RI).
Dolphin 99EX ChargeBase Device (Model 99EX-CB) Overview The 99EX ChargeBase is a 4-slot charging cradle that can power 4 Dolphin terminals, and charge their main batteries in 4 hours for the standard battery or 6 hours for the extended battery.
If a battery pack is installed, the battery is charging in the background. When the Dolphin is removed from the base, the battery icon indicates the charge level of the main battery pack, see Icons in the Title Bar on page 2-5. For additional information on how to check the power levels of the main battery pack and the backup battery, while the terminal is docked, see Checking Battery Power on page 3-16.
Back Panel Power Supply Connector Power Supply Connector This connector receives input from the power adapter. Plug the power connector cable from the power adapter into this connector. Power The terminal requires 12 Volts DC input for battery charging; the power adapter on the power cable con- verts the voltage from the power source to 12 volts DC.
2. Verify the base has power. If the Power/Dock LEDs are not illuminated, see Connecting Power to the ChargeBase on page 15-3. 3. Slide the Dolphin terminal into one of the four terminal wells. The the Power/Dock LED for the well changes to green. Charging begins immediately if required by the Dolphin terminal.
Page 165
Hardware Required • 3/16 in. dia x 5/8 in. long pan head screw • 1/2 in. OD x 7/32 in. ID x 3/64 in. thick • 3/16 in. dia nut Installing the DIN Rail 1. Slide the DIN Rail into the DIN Rail slot on the bottom panel of the base. 2.
Page 166
Hollow Wall Installation 1. Drill four pilot holes in the wall using a 7/8 in. drill bit. 13.78 in. [35 cm] Wall Mount Bracket 6.5 in. Wall Mount Holes [16.5 cm] 2. Slide the bolt through the wall bracket, and thread the toggle nut onto Toggle Nut the bolt.
Page 167
To secure the base using the optional DIN Rail: Hardware Required • DIN Rail, Qty. 1 • 3/16 in. dia x 5/8 in. long pan head screw, Qty. 2 • 1/2 in. OD x 7/32 in. ID x 3/64 in. thick washer, Qty. 2 •...
Channel Bracket Installation (Pre-existing Hardware Installations) When choosing a location and installing the optional channel bracket: • Do not exceed 150 lbs. maximum load on the channel bracket. • Leave a minimum of 16 in. (40.64 cm) of horizontal space between the hardware used to attach the channel bracket to the wall.
Page 169
2. Attach the channel bracket to a dry, stable surface using the hardware listed on page 15-8 for the appropriate mounting surface. Mounting into Wood Stud Washer, Qty. 4 Lag Bolt, Qty. 4 Channel Bracket Minimum 16 in. (40.64 cm) Mounting into Hollow Surface Washer, Qty.
Dolphin 99EX Net Base Device (Model 99EX-NB) Overview The Net Base enables up to four Dolphin 99EX or 99GX mobile computers to communicate with a host device over an Ethernet network. In addition, the Net Base provides a second RJ45 Ethernet port for connection to an additional device such as a printer, workstation, eBase, or another Net Base.
Place the Dolphin terminal in any one of the four wells to communicate with a host device, power the terminal, and charge the installed battery pack. The Net Base completely charges the main battery in a Dolphin terminal in 4 hours for the standard 3.7V battery or 6 hours for the extended 3.7 battery.
Note: The terminal and Ethernet link must be set up properly to allow the terminal to communicate to other devices and/or the Internet. For more information, see Connecting the Dolphin Terminal to the Net Base on page 16-5. 16 - 3...
Bottom Panel For details on how to mount the Net Base, see Mounting the Net Base on page 16-6. MAC Address Label Compliance Label Serial Number Label Power The terminal requires 12 Volts DC input for communications and battery charging; the power adapter on the power cable converts the voltage from the power source to 12 volts DC.
2. Verify the base has power. If the Power/Dock LEDs are not illuminated, see Connecting Power to the Net Base on page 16-4. 3. Slide the Dolphin terminal into one of the four terminal wells. The the Power/Dock LED for the well changes to green. Charging begins immediately if required by the Dolphin terminal.
3. Plug the Ethernet cable into the network. 4. Insert the Dolphin into one of the terminal wells. The DOCK LED for the well changes from red to green and the connection icon on the Dolphin’s title bar changes from 5.
Page 177
Desk Mounting The DIN Rail (7.5 X 35 mm) slot on the bottom panel enables secure mounting on a horizontal surface. Hardware Required • 3/16 in. dia x 5/8 in. long pan head screw • 1/2 in. OD x 7/32 in. ID x 3/64 in. thick •...
Page 178
Hollow Wall Installation 1. Drill four pilot holes in the wall using a 7/8 in. drill bit. 13.78 in. [35 cm] Wall Mount Bracket 6.5 in. Wall Mount Holes [16.5 cm] 2. Slide the bolt through the wall bracket, and thread the toggle nut onto Toggle Nut the bolt.
Page 179
To secure the base using the optional DIN Rail: Hardware Required • DIN Rail, Qty. 1 • 3/16 in. dia x 5/8 in. long pan head screw, Qty. 2 • 1/2 in. OD x 7/32 in. ID x 3/64 in. thick washer, Qty. 2 •...
Channel Bracket Installation (Pre-existing Hardware Installations) When choosing a location and installing the optional channel bracket: • Do not exceed 150 lbs. maximum load on the channel bracket. • Leave a minimum of 16 in. (40.64 cm) of horizontal space between the hardware used to attach the channel bracket to the wall.
Page 181
2. Attach the channel bracket to a dry, stable surface using the hardware listed on page 16-10 for the appropriate mounting surface. Mounting into Wood Stud Washer, Qty. 4 Lag Bolt, Qty. 4 Channel Bracket Minimum 16 in. (40.64 cm) Mounting into Hollow Surface Washer, Qty.
This 4-slot charging station provides intelligent battery management for the rechargeable battery packs used in Dolphin terminals. The 99EX-QC charger is designed for use with battery pack models 99EX-BTSC (standard Li-poly 3.7 V, 11.3 watt hour) and 99EX-BTEC (extended Li-ion 3.7 V, 18.5 watt hour) manufactured for Honeywell International Inc.
Parts and Functions Top Panel Charging Slots (4) Power LED Status LEDs One Per Charging Slot Charging Slots There are 4 charging slots. Each slot holds one Li-ion or Li-poly battery and charges it independently of the other slots. When a battery is placed in each slot, it immediately begins charging.
Supplying Power The charger must be connected to a power source via the Honeywell power adapter cable so that volt- age is adjusted appropriately. Use only UL Listed power supply, which has been qualified by Honeywell with output rated at 12VDC and 3 amps with the device. 1.
Mounting the QuadCharger The charger should be on a dry, stable surface and can be mounted on a flat, horizontal surface such as a desktop or workbench. When choosing a location, always bear in mind that: • the mounting location must allow users easy access to the power connector. •...
Troubleshooting If you encounter problems with your QuadCharger device, refer to chart below for possible solutions. If problems persist, please contact Honeywell Technical Support. Problem Issue The Status LED does not come on when I Check the power connections; make sure the Power cable is insert a battery pack.
Material Authorization number (RMA #). You should do this prior to returning the product. For ongoing and future product quality improvement initiatives, the 99EX comes equipped with an embedded device lifetime counter function. Honeywell may use lifetime counter data for future statistical reliability analysis as well as ongoing quality, repair and service purposes.
• The duration of the limited warranty for touch screens is one year. • The duration of the limited warranty for the Dolphin 99EX HomeBase device, Dolphin 99EX eBase device, Dolphin 99EX Net Base device, Dolphin 99EX QuadCharger device, Dolphin 99EX Mobile Base, and Dolphin 99EX ChargeBase device, is one year.
Page 192
Honeywell Scanning & Mobility 9680 Old Bailes Road Fort Mill, SC 29707 www.honeywellaidc.com 99EX-UG Rev E 9/12...