Polycom VVX 500 User Manual page 56

Polycom® VVX® 500/501 and Polycom® VVX® 600/601 Business Media Phones and Polycom® VVX® Camera User Guide
The Polycom 500/501 with 8x8 Virtual Office phone offers two methods of call forwarding:
• Online Call Forwarding
• Phone-based Call Forwarding
User Tip: Use Virtual Office for Call Forwarding
8x8 recommends using online call forwarding instead of phone-based call forwarding so your call
forwarding instructions are stored online instead of on your phone. If you set your call forwarding
rules on your phone, they will not be in effect if your phone is disconnected from an Internet
connection.
To enable online call forwarding (Virtual Office):
Log on to your Virtual Office Online dashboard at http:// virtualoffice.8x8.com.
•
Select Settings then Call Forwarding, then select the My Rules tab.
•
Update your Call Forwarding Rules and press Save.
•
You can return to Virtual Office Online at any time to update your Call Forwarding Rules.
To enable call forwarding (phone based):
1 From Home view, tap Forward. (You can also tap Settings from Home view, and tap
Features > Forward, or if your phone is idle, tap Forward from Lines view.)
2 If your phone is set up with multiple lines, tap the line to apply forwarding to.
3 From the Forwarding Type Select screen, tap the forwarding type you want:
○ Always—To forward all incoming calls.
○ No Answer—To forward all unanswered incoming calls.
○ Busy—To forward calls that arrive when you're already in a call.
4 Enter the forwarding number, and tap Enable. If you selected the No Answer option, you can
enter the number of rings before your phone forwards the call. A value of 2 is recommended.
The forwarding number you chose scrolls in the status bar, as shown next.
42