Error And Status Messages - Fargo C50 Configuration Manual

6.1.1

Error and Status Messages

Error Message
Card Eject Error
Card Hopper
Empty
Card Jam
Card Not Found
Cover Open
General Error
Headlift Error
PLT-01277, Version: 1.2
Troubleshooting
Description
A card is not
successfully ejected
from the printer.
No cards are loaded in
the input hopper.
Multiple cards are
located in the printer.
The printer is unable to
feed a card from the
input hopper.
The printer cannot print
when the cover is open.
The printer does not
print for an unspecified
reason.
The printhead does not
move up / down
successfully.
Troubleshooting
Press the Power button repeatedly to move the card
toward the output hopper.
Place cards in the input hopper.
Press the Power button repeatedly to move all cards
toward the output hopper.
• Ensure that cards are available and loaded
correctly.
• Press the Pause/Resume button.
• To cancel the print, click Cancel Print.
Close the cover.
1. Power the printer off by pressing the Power button
twice.
2. Open the cover and remove the ribbon cartridge.
Check for a jammed or broken ribbon.
• If the ribbon is not jammed or broken, reinstall
the cartridge.
• If the ribbon is jammed or broken, replace it
with a compatible cartridge.
3. Close the cover and press the Power button once
to restore power.
4. Close the software program.
5. Reboot the computer.
1. Open the cover, remove the ribbon cartridge and
press the Power button two times to power down
the printer.
2. Check for any obstructions in the printhead are or
mechanism. Remove any obstructions.
3. Reinstall the ribbon cartridge and close the cover.
4. Press the Power button to return power to the
printer.
The power off and back on procedure can reset the
printhead or transfer headlift motor.
Page 6-2
June 2014