Fargo C50 Configuration Manual page 49

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Error Message
Invalid Ribbon
No Ribbon
Installed
Printer Needs
Cleaning
Ribbon
Break/Jam
June 2014
Description
The printer is
compatible with
selected types of
ribbons. An
incompatible ribbon is
installed.
OR
The Ribbon Type on the
Device Options tab is
set incorrectly.
No ribbon is installed.
OR
The ribbon is jammed in
the cartridge.
OR
The cartridge RFID tag
is corrupt.
The number of cards set
in the Cleaning Rate
setting is reached.
The ribbon is jammed or
broken in the cartridge.
Troubleshooting
Troubleshooting
• Verify the Ribbon Type on the Device Options
tab is set correctly.
• If incorrect, select the matching ribbon type.
• Open the cover and remove the ribbon cartridge.
• Install a compatible cartridge and close the cover.
• Open the cover and check for a ribbon cartridge.
If no cartridge is present, install a ribbon and
close the cover.
• If a ribbon cartridge is present, remove the
cartridge and verify the ribbon can move freely
and is not upside-down in the cartridge.
• Verify the Ribbon Type on the Device Options
tab is set correctly.
• Test with a new ribbon to verify the RFID tag.
• The default value is 3000.
• Two options are available: Clean Now or Remind
Me.
• To run the cleaning routine immediately, click OK.
• To delay the cleaning routine, select the Remind
Me option and select one of four options:
• Never
• In 10 Prints
• In 50 Prints
• In 100 Prints
• Open the cover and remove the cartridge.
• Verify the ribbon can move freely.
• If the ribbon is broken, tape the ends of the
ribbon together and wind any excess onto the
take-up spool.
• Reinstall the cartridge, close the cover and press
the Pause/Resume button.
• To cancel the print, click the Cancel Print button.
PLT-01277, Version: 1.2

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