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Summary of Contents for Fargo C50
- Page 1 C50 Printer Configuration Guide...
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Page 2: Revision History
This document may not be reproduced, disseminated or republished in any form without the prior written permission of HID Global Corporation. Trademarks HID GLOBAL, HID, the HID logo, and FARGO are the trademarks or registered trademarks of HID Global Corporation, or its licensors, in the U.S. and other countries. Revision History... -
Page 3: Table Of Contents
Contents Chapter 1: Specifications ............. 1-1 Regulatory Compliance. - Page 4 4.2.1 Supplies ..............4-5 4.2.2 Ribbon Type .
- Page 5 Page v Chapter 6: Troubleshooting ............6-1 Communications Errors.
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Page 7: Chapter 1: Specifications
Specifications The purpose of this section is to provide you with specific information on the Regulatory Compliances, Agency Listings, Technical Specifications and Functional Specifications for the C50 Card Printer. Regulatory Compliance The Card Printer is listed under UL 60950-1 (2... -
Page 8: United States
Specifications Page 1-2 1.1.2 United States This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: This device may not cause harmful interference. 2. This device must accept any interference received, including interference that may cause undesired operation. -
Page 9: Document Conventions
Page 1-3 Specifications Document Conventions Symbols e following symbols are used in this document: General Warning: This symbol indicates the requirement to read the manual carefully or the necessity of an important maneuver or maintenance operation. Electricity Warning: This symbol indicates dangerous voltage associated with the laser, or powerful enough to constitute an electrical risk. -
Page 10: Safety Messages - French
Specifications Page 1-4 1.3.2 Safety Messages - French Symbole Instructions critiques visant la Sécurité Si ces directives ne sont pas suivies les résultats peuvent être des lésions corporelles ou la mort. Danger: Pour éviter des lésions corporelles ou la mort: •... -
Page 11: Safety Messages - Taiwan
Page 1-5 Specifications 1.3.3 Safety Messages - Taiwan June 2014 PLT-01277, Version: 1.2... -
Page 12: Safety Messages - China
Specifications Page 1-6 1.3.4 Safety Messages - China Use only at altitudes not more than 2000m above sea level. Environmental Protection Use Period is based on the product being used in an office environment. PLT-01277, Version: 1.2 June 2014... -
Page 13: Technical Specifications
Page 1-7 Specifications Technical Specifications Term Function Print Method Dye Sublimation / Resin Thermal Transfer Print resolution 300 dpi (11.8 dots/mm); continuous tone Colors Up to 16.7 million colors / 256 shades per pixel • Full-color with resin black and overlay panel, YMCKO*, 250 prints •... - Page 14 Printer – Two years; Printhead – Two years, unlimited pass with Warranty UltraCard™ Printer Clearing Kit Options Software FARGO Workbench™ Diagnosis Utility Status indicated by button color (red or blue), flashing, always on or Display always off. 32MB RAM Printer Memory Windows®...
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Page 15: Functional Specifications
Page 1-9 Specifications Term Function FARGO Workbench™ Diagnosis Utility Software Status indicated by button color (red or blue), flashing, always on or Display always off. Functional Specifications This card printer utilizes two different, yet closely related printing technologies to achieve its remarkable direct-to-card print quality for dye-sublimation and resin thermal transfer. -
Page 16: Printer Components: Blank Cards
The UltraCard product line, available exclusively as part of HID Global's Fargo brand secure card issuance solutions, has a long standing reputation among dealers and end-users for consistent quality in construction. -
Page 17: Chapter 2: Setup And Installation Procedures
Chapter Setup and Installation Procedures Inspection • Unpack your printer and inspect the carton to ensure that no damage has occurred during transportation. Make sure that all supplied accessories are included with your unit. • See the Installation Guide for information on how to load the ribbon cartridge and card stock. •... - Page 18 Setup and Installation Procedures Page 2-2 This page intentionally left blank. PLT-01277, Version: 1.2 June 2014...
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Page 19: Chapter 3: Hardware User Interface
Chapter Hardware User Interface The Card Printer has two hardware user-interface features: buttons and beeps. Using the Card Printer Buttons Card Printer Buttons The card printer has two buttons that perform multiple functions. The light color of the buttons is blue, except when there is an error condition, which will be indicated in red. -
Page 20: Beeps
Hardware User Interface Page 3-2 Beeps The card printer beeps to indicate the successful completion of a setting or activity. • A single beep generally indicates a successful change. • Two beeps signals the successful completion of the clean printer routine. •... -
Page 21: Chapter 4: Printer Preferences
Chapter Printer Preferences This section provides an overview of the Printing Preferences tabs. The initial screen tabs will displayed their default condition. On all screens: OK button: Closes the dialog box and saves the driver configuration changes since the dialog box has been open. -
Page 22: Card Tab
Printer Preferences Page 4-2 Card Tab Use this tab to select options for the card as well as diagnostics and calibration. Important: Never run cards with a contaminated, dull or uneven surface through the printer. Printing onto such cards will ultimately lead to poor print quality. Always store the card stock in its original packaging or in a clean, dust-free container. -
Page 23: Card Size
Page 4-3 Printer Preferences 4.1.1 Card Size Select the appropriate card option (CR-80 or CR-79): CR-80: This selection is the default size for the card printer with a print area 3.375 in x 2.125 in x 30 mil (53.6 mm x 85.5 mm x 30 mil). CR-79: Use this selection to print to cards with a print area 2.110 in x 3.366 in x 30 mil (53.6mm x 85.5 mm x 30 mil). -
Page 24: Informational Buttons
Printer Preferences Page 4-4 4.1.5 Informational Buttons The four buttons will launch a separate window, accessing additional information. 4.1.5.1 Diagnostics Click Diagnostics to launch the Workbench Printer Utility. 4.1.5.2 ToolBox Click ToolBox to access the ToolBox window and options. 4.1.5.3 Test Print After installation of a compatible ribbon cartridge in the printer. -
Page 25: Device Options Tab
Page 4-5 Printer Preferences Device Options Tab 4.2.1 Supplies If the “Automatically detect the installed Ribbon for every print job” checkbox is selected, The printer driver automatically detects the installed ribbon. To manually select the ribbon type, clear the checkbox option and select the ribbon from the ribbon type drop-down menu. -
Page 26: Ribbon Type
Select the ribbon type that is loaded in the printer. 4.2.3 Options The only available options for the C50 are those displayed as active in the graphic. Rotate Front 180 Degrees Select this option to rotate the image on the front of the card by 180 degrees when printed. -
Page 27: Image Color Tab
Page 4-7 Printer Preferences Image Color Tab Use this tab to adjust color properties. June 2014 PLT-01277, Version: 1.2... -
Page 28: Image Quality
Printer Preferences Page 4-8 4.3.1 Image Quality 4.3.1.1 Color Matching Select one of the following options from the drop-down menu. None: • If interested in print speed rather than print color • If color correcting an image that has been previously printed •... -
Page 29: Default
Page 4-9 Printer Preferences Resin Head, Back This selection is not available on the C50. Overlay Heat (O) Move the slider to the left to use less heat in the printing process. Move the slider to the right to use more heat. -
Page 30: Image Calibrate Tab
Printer Preferences Page 4-10 Image Calibrate Tab Use this tab to adjust the image position on the card. PLT-01277, Version: 1.2 June 2014... -
Page 31: Image Position
Page 4-11 Printer Preferences 4.4.1 Image Position Adjust the image position values by clicking the arrow buttons next to the vertical and horizontal fields. These values ensure that the cards always remain in the same position as they travel through the printer (regardless of image orientation). -
Page 32: Magnetic Encoding Tab
Printer Preferences Page 4-12 Magnetic Encoding Tab Currently displays as one of the tabs, but is disabled. Overlay / Print Area Tab Use the overlay / print area tab to control and customize where the overlay (O) panel and/or the print area appear on the card. -
Page 33: Defining An Overlay Or Print Area
Page 4-13 Printer Preferences 4.6.1 Defining an Overlay or Print Area To define an overlay or print area, elect the option in the overlay / print field that serves your purpose: • Full Card: Select this option to overlay and/or print the entire card. •... -
Page 34: Overlay / Print Area
Printer Preferences Page 4-14 4.6.2 Overlay / Print Area The Overlay / Print Area box includes several options: • Defined Area • For Print and Overlay • For Overlay Only • For Print Only (No Overlay) 4.6.2.1 Defined Area To define multiple areas, increase the count in the defined area field and repeat the overlay or print area definition steps. -
Page 35: 4.6.3.2 Verimark
Page 4-15 Printer Preferences When one of the options is selected, the overlay/print area feature is disabled and the security options become selectable. This field presents options based on the orientation of the card in the template. Landscape designs offer Portrait designs offer A –... -
Page 36: K-Panel Resin Tab
Printer Preferences Page 4-16 K-Panel Resin Tab Use this tab to control where the resin black (K) Panel of a full-color ribbon is printed. If a ribbon without a resin black panel is installed in your printer, these options are grayed out and unavailable. The orientation of the card display area is determined by the orientation specified in your template. -
Page 37: Print All Black With K Panel
Page 4-17 Printer Preferences 4.7.1 Print All Black with K Panel This area includes three options: • Full Card • Defined Area(s) • Undefined Area(s) 4.7.2 Full Card Select this option to print the resin black (K) panel for all black found within all areas of the image. 4.7.3 Defined Area(s) Select this option to overlay and/or print only in the selected and define area(s). -
Page 38: Printer Info Tab
Printer Preferences Page 4-18 Printer Info Tab The Printer Info tab reports ribbon use and the number of cards printed. Note: Graphic for information ONLY. DO NOT use to order supplies. PLT-01277, Version: 1.2 June 2014... -
Page 39: Chapter 5: Toolbox
Chapter ToolBox This section provides an overview of the ToolBox tabs. The initial screen tabs will displayed their default condition. On all screens: OK button: Closes the dialog box and saves the driver configuration changes since the dialog box has been open. -
Page 40: Configuration Tab
ToolBox Page 5-2 Configuration Tab The Configuration tab has two sections: Event Monitoring and Set Language. 5.1.1 Event Monitoring This section selects events that result in notification or displays prompt for the user. The default setting is to monitor four conditions: 5.1.1.1 Low Ribbon Notifies the user that the amount of ribbon remaining for use in the cartridge is diminishing. -
Page 41: Clean Printer
Page 5-3 ToolBox 5.1.1.2 Clean Printer Notifies the user the printer requires cleaning and provides a Clean button to start the cleaning process. Note: The printer cleaning notification dialog displays when 3000 cards have been printed. The number of cards can be changed on the Advanced Settings tab. See Section 5.4: Advanced Settings Tab . -
Page 42: Calibrate Ribbon Tab
ToolBox Page 5-4 Calibrate Ribbon Tab This tab enables the user to start the ribbon calibration. Follow the directions on the screen to perform this procedure. PLT-01277, Version: 1.2 June 2014... -
Page 43: Clean Printer Tab
Page 5-5 ToolBox Clean Printer Tab To clean the printer, follow the instructions outlined on this tab. You can perform additional cleaning as needed. See Chapter 7: Cleaning. June 2014 PLT-01277, Version: 1.2... -
Page 44: Advanced Settings Tab
ToolBox Page 5-6 Advanced Settings Tab Use the Advanced Settings tab for adjusting the internal printer settings. Adjustment is typically required in connection with troubleshooting. Customize the settings for each printer and save the settings within the printer memory. CAUTION: In general, do not adjust these settings. However, under rare circumstances, adjustment is necessary. -
Page 45: Settings And Troubleshooting
Page 5-7 ToolBox 5.4.1 Settings and Troubleshooting Setting Description Troubleshooting Printhead resistance is set Locate the actual resistance value on the Head Resistance to an incorrect value. printhead, for example, R=XXX. Adjusts the vertical position of the printed Print Left of Form Reserved image on the card;... - Page 46 ToolBox Page 5-8 Setting Description Troubleshooting Increase the value to increase tension. To Adjusts the tension (drag) decrease tension, decrease the value. Ribbon Print on the ribbon during Note: Small adjustments are recommended. Too Tension printing. high or too low tension can cause the ribbon to break.
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Page 47: Chapter 6: Troubleshooting
Chapter Troubleshooting The purpose of this section is to provide the user with specific procedures for recovering the printer from an error condition. If you encounter problems beyond the situations described below, contact support.hidglobal.com. Communications Errors Symptom(s): Incorrect output, communications error on PC, stalling, no response from Printer or no job printed. -
Page 48: Error And Status Messages
Troubleshooting Page 6-2 6.1.1 Error and Status Messages Error Message Description Troubleshooting A card is not Press the Power button repeatedly to move the card successfully ejected Card Eject Error toward the output hopper. from the printer. Card Hopper No cards are loaded in Place cards in the input hopper. - Page 49 Page 6-3 Troubleshooting Error Message Description Troubleshooting The printer is • Verify the Ribbon Type on the Device Options Invalid Ribbon compatible with tab is set correctly. selected types of • If incorrect, select the matching ribbon type. ribbons. An •...
- Page 50 Troubleshooting Page 6-4 Error Message Description Troubleshooting The ribbon is not able to • Open the cover and remove the ribbon cartridge. Ribbon Miscue find the next panel Verify the ribbon is not broken or upside down in correctly. the cartridge. •...
- Page 51 Page 6-5 Troubleshooting Error Message Description Troubleshooting 1. Ensure that cards are available and loaded The printer is unable to correctly. Unable to Feed feed a card from the Card 2. Press the Pause/Resume button. input hopper. To cancel the print, click Cancel Print. 1.
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Page 53: Chapter 7: Cleaning
Chapter Cleaning Important: Clean the printer on a regular basis to ensure that the printer consistently produces high quality output. WARNING: Disconnect the printer's power cord whenever performing any type of maintenance procedure unless otherwise directed. AVERTISSEMENT: Débranchez le cordon d'alimentation de l'imprimante à chaque fois d'effectuer tout type de procédure de maintenance, sauf indication contraire. -
Page 54: Cleaning Inside The Printer
Cleaning Page 7-2 Cleaning Inside the Printer Open the cover. 2. Remove the ribbon cartridge from the printer. 3. With compressed air, blow out all visible areas of the printer interior to remove debris. Note: If you do not have a can of compressed air, use a cleaning pad from the printer cleaning kit to wipe out all visible areas inside the printer. -
Page 55: Chapter 8: Firmware Updates
Search for the firmware file, or enter the name and click Open. e. Click Begin Updating Firmware to send the file to the printer(s). 3. If running a FARGO Workbench release prior to Version 3: a. Choose the Application Menu at the upper left and select Upgrade Firmware. - Page 56 Firmware Updates Page 8-2 This page intentionally left blank. PLT-01277, Version: 1.2 June 2014...
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