Cisco 7921 User Manual

Unified ip phone for unified communications manager express 4.3

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U
G
SER
UIDE
Cisco Unified IP Phone 7921 (SCCP) for Cisco Unified
Communications Manager Express 4.3
1
Overview
2
Operating Your Phone
3
Phone Features and Functions

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Summary of Contents for Cisco 7921

  • Page 1 UIDE Cisco Unified IP Phone 7921 (SCCP) for Cisco Unified Communications Manager Express 4.3 Overview Operating Your Phone Phone Features and Functions...
  • Page 2: Physical Layout

    Overview This guide provides phone, soft key, and features descriptions for the Cisco Unified IP Phone models 7921. Physical Layout The Cisco Unified IP phone 7921 is a single-line phones. D E F M N O G H I P Q R S...
  • Page 3 Right softkey Activates the Options menu for access to the list of softkeys. Sometimes button displays a softkey label. Navigation Accesses these menus and lists from the main screen. button Directory Line View Settings Services Allows you to scroll up and down menus to highlight options and to move left and right through phone numbers and text entries.
  • Page 4: Phone Screen Features

    Phone Screen Features Because the Cisco Unified Wireless IP Phone 7921G has only two soft keys, the Options softkey displays the list of available feature options for the phone. The features in the Options list change depending on whether the phone is idle or in an active...
  • Page 5: Connecting Your Phone

    IP telephony network. A rechargeable Lithium ion battery powers the Cisco Unified Wireless IP Phone 7921G. Before you can use your phone, you must install the battery in the phone and then charge the battery. Depending on the type of battery you have, the fully charged battery provides these hours of service: •...
  • Page 6: Installing Or Removing The Phone Battery

    Installing or Removing the Phone Battery To install or remove the battery, follow these steps Install the battery 1. Insert the battery catches in the slots at the bottom of the phone. Ensure metal contacts on the battery and the phone face each other.
  • Page 7 Using the AC Power Supply to Charge the Battery You can charge your battery quickly by connecting the AC power supply to the phone. To accommodate different AC power receptacles, you must insert the appropriate AC plug adapter on the AC power supply. You can use the phone while the battery is being charged.
  • Page 8: Powering On The Phone

    (red button) until the phone powers on. 2. You might need to enter a username and password to access the wireless network. 3. After completing authentication and registration with Cisco Unified CallManager, the phone displays the main screen and is ready to place or receive calls.
  • Page 9: Headset Information

    The primary reason that a particular headset would be inappropriate for the Cisco Unified IP Phone is the potential for an audible hum. This hum can be heard by either the remote party or by both the remote party and you, the Cisco Unified IP Phone user.
  • Page 10 4. To secure the desktop charger, use a laptop cable lock. You can secure your Cisco Unified Wireless IP Phone 7921G Desktop Charger by using a laptop cable lock. The lock connects to the security slot on the side of the desktop charger, and the cable can be secured to a desktop. The diagram shows where to insert the lock.
  • Page 11 Installing or Removing the Phone Battery 6 Charging the Phone Battery 6 Powering On the Phone 8 Accessories for the Cisco Unified Wireless IP Phone 7921G 9 Headset Information 9 Securing the Phone with a Lock Set and Cable Lock 9...
  • Page 12: Feature Buttons And Menus

    Press to display and enter these symbols space , . ‘ “ | _ ~ ’ Press to display and enter these symbols # ? ( ) [ ] { } Press to display and enter these symbols ! @ < > $ % ^ & Cancel editing mode Choose Options >...
  • Page 13: Phone Buttons

    Press and wait a few seconds for the menu to display. Main menu topics include: • About Your Cisco Unified IP Phone—Details about your phone • How do I...?—Procedures for common phone tasks • Calling Features—Descriptions and procedures for calling features •...
  • Page 14: Choosing A Network Profile

    WLAN configurations at locations that use different SSIDs or authentication types. Your Cisco Unified Wireless IP Phone 7921G can have up to four enabled network profiles. Your phone automatically scans the profiles and selects the network profile with the matching SSID and settings for a specific WLAN.
  • Page 15: Call Logs

    See if you have a new voice message Look at your phone for these indicators: A red blinking light – A text message, “You Have VoiceMail” – A flashing message waiting icon next to your directory number in (Line View) –...
  • Page 16: Directory Dialing

    Access Personal Directory (for PAB and Fast Dial codes) 1. Choose (Services) > Personal Address Book (PAB) Service (exact name may vary). 2. Enter your Cisco Unified CallManager user ID and PIN, then press Options > Submit. Search for a PAB entry 1. Access Personal Address Book.
  • Page 17 Delete a PAB entry 1. Search for a PAB entry. 2. Scroll to the listing and press Select or 3. Choose Options >Delete. 4. Press OK to confirm the deletion or Cancel. Edit a PAB entry 1. Search for a PAB entry. 2.
  • Page 18: Handset, Headset, And Speakerphone

    2. Scroll to the listing you want and press Select or 3. Press Dial. 4. Choose OK to complete the action. Delete a Fast Dial code 1. Search for a Fast Dial code. 2. Scroll to the listing you want and press Select or 3.
  • Page 19: Speed Dialing

    Use all the buttons on your phone, including You can use the headset to answer calls when the phone is in the desktop charger. Note The internal, single-direction microphone is located on the lower left side of the phone (two small holes). For best results, place the desktop charger in front of you when using the speakerphone.
  • Page 20: Call Pickup

    Parked Calls You can park a call when you want to store the call so that you or someone else can retrieve it from another phone in the Cisco Unified CallManager system (for example, a phone in a conference room).
  • Page 21: Logging Out Of Hunt Groups

    Your phone can support these types of calls: • Authenticated call—The identities of all phones participating in the call have been verified. • Encrypted call—The phone is receiving and transmitting encrypted audio (your conversation) within the Cisco IP network. Encrypted calls are also authenticated.
  • Page 22: Prioritizing Critical Calls

    Prioritizing Critical Calls In some specialized environments, such as military or government offices, you might need to make and receive urgent or critical calls. If you have the need for this specialized call handling, your system administrator can add Multilevel Precedence and Preemption (MLPP) to your phone.
  • Page 23: Cisco Extension Mobility

    Cisco Extension Mobility Cisco Extension Mobility (EM) allows you to temporarily configure a Cisco Unified IP Phone as your own. Once you log in to EM, the phone adopts your user profile, including your phone lines, features, established services, and web-based settings. Your system administrator must configure EM for you.
  • Page 24 Following is a comprehensive list of soft keys offered on these Cisco Unified IP Phones. Functions depend on your system configuration. Soft Key Description << or >> Navigates to edit characters. Use the backspace soft key to erase digits that were entered incorrectly.
  • Page 25 Soft Key Description (continued) Reorder Reorder the entries in the Personal Directory. Restore Consult your system administrator on the use of this soft key. Resume Returns to an active call. Save Saves the last change. Search Initiates a search in the local directory. Select Selects the highlighted option.
  • Page 26: Table Of Contents

    Phone Features and Functions This section provides an alphabetized list of phone features and functions. Accessing Voice Messages 14 Accessories for the Cisco Unified Wireless IP Phone 7921G 9 AutoAnswer 19 Call Logs 15 Call Pickup 20 Charging the Phone Battery 6...
  • Page 27 Cisco Website at www.cisco.com/go/offices. CCVP, the Cisco logo, and Welcome to the Human Network are trademarks of Cisco Systems, Inc.; Changing the Way We Work, Live, Play, and Learn is a service mark of Cisco Systems, Inc.; and Access Registrar,...

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