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9.2
Making a service
request, step-by-
step
Leica mojo3D, Virtual Wrench™ Remote Service
Making a Service Request
To make a service request to Virtual Wrench™, carry out the following steps:
1. On the main navigation screen, tap the service button.
2. On the flyout menu, tap the service request button.
3. On the dialog box that appears:
• tap
to green tick symbol to proceed.
OR
• tap
to connect to Virtual Wrench without sending a service request.
4. The phone numbers screen appears. Tap the phone number that you want the
service technician to call. If no phone number is stored, tap the Add button and
use the on-screen keyboard to enter the number.
5. Tap
to send the request with the selected phone number.
6. A dialog confirming the request for support will be displayed. Tap
to the main navigation screen.
to return
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