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Sensaphone 1800 User Manual

Remote monitoring device
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SENSAPHONE
®
REMOTE MONITORING SOLUTIONS
SENSAPHONE
1800
®
User's Manual
Stay informed and in control of vital environmental conditions
and processes with the fully-programmable Sensaphone
1800.
®
LIT-0123

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Summary of Contents for Sensaphone 1800

  • Page 1 SENSAPHONE ® REMOTE MONITORING SOLUTIONS SENSAPHONE 1800 ® User’s Manual Stay informed and in control of vital environmental conditions and processes with the fully-programmable Sensaphone 1800. ® LIT-0123...
  • Page 3 SENSAPHONE ® 1800 Environmental Monitoring System User’s Manual Version 2.0...
  • Page 4 Sensaphone assumes no responsibility for the results of errors beyond its control. Sensaphone also cannot guarantee that changes in equipment made by other manufacturers, and referred to in this manual, will not affect the applicability of the information in this manual.

  • Page 5: Important Safety Instructions

    Do not place on or near a heat source, such as a radiator or heat register. • Do not use your Sensaphone 1800 near water, or spill liquid of any kind into it. • Be certain that your power source matches the rating listed on the AC power transformer.
  • Page 6 FCC Requirements Part 68: The Sensaphone 1800 complies with 47 CFR, Part 68 of the rules. On the back of the unit there is a label that contains, among other information, the Certification Number and the Ringer Equivalence Number (REN) for this equipment.
  • Page 7 If they do, you will be notified in advance to give you an opportunity to maintain uninterrupted telephone service. If you experience trouble with the 1800, or you need information on obtaining service or repairs, please contact:...
  • Page 8 The termination on a loop may consist of any combination of devices subject only to the requirement that the total of the Ringer Equivalent Numbers of all the devices does not exceed 5.0. For Sensaphone 1800, the AC Ringer Equivalent Number is 0.6B.
  • Page 9 THIS LIMITED WARRANTY CONTAINS SENSAPHONE’S STANDARD TERMS AND CONDITIONS. WHERE PERMITTED BY THE APPLICABLE LAW, BY KEEPING YOUR SENSAPHONE PRODUCT BEYOND THIRTY (30) DAYS AFTER THE DATE OF DELIVERY, YOU FULLY ACCEPT THE TERMS AND CONDITIONS SET FORTH IN THIS LIMITED WARRANTY.
  • Page 10 SENSAPHONE 1800 User’s Manual THIS WARRANTY IS LIMITED TO REPAIR OR REPLACEMENT OF THE PRODUCT, AT THE WARRANTOR’S OPTION AS TO REPAIR OR REPLACEMENT. IN NO EVENT SHALL WARRANTORS BE LIABLE OR RESPONSIBLE FOR PAYMENT OF ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL AND/OR PUNITIVE DAMAGES OF ANY KIND, INCLUDING...
  • Page 11 CAUSED BY WARRANTORS’ NEGLIGENCE. YOU AGREE TO RELEASE, WAIVE, DISCHARGE AND COVENANT NOT TO SUE WARRANTORS, THEIR OWNERS, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS OR AFFILIATED COMPANIES, FOR ANY AND ALL LIABILITIES POTENTIALLY ARISING FROM ANY CLAIM, DEMAND OR ACTION BASED UPON ANY LOSSES, LIABILITIES, DAMAGES OR COSTS, INCLUDING BUT NOT LIMITED TO DAMAGES THAT ARE DIRECT OR INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL, AND INCLUDING ATTORNEYS FEES AND LEGAL...
  • Page 12 SENSAPHONE 1800 User’s Manual not allow, or may place limits upon, the exclusion and/or limitation of implied warranties, incidental damages and/or consequential damages for some types of goods or products sold to consumers and/or the use of indemnification terms. Thus, the exclusions, indemnification terms and limitations set out above may not apply, or may be limited in their application, to you.

  • Page 13: Table Of Contents

    OPERATING ENVIRONMENT � � � � � � � � � � � � � � � � � � � � � � � � � � � �19 TURNING THE 1800 ON � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �21 TELEPHONE LINE �...
  • Page 14 APPENDIX B: Replacing the Back-up Battery � � � � � 85 APPENDIX C: Troubleshooting the 1800 � � � � � � � � 87 COMMUNICATIONS/DIAL-OUT: � � � � � � � � � � � � � � � � � � � � � � � � � � �87 TEMPERATURE MONITORING: �...

  • Page 15: Chapter 1: Introduction

    The unit comes in a plastic NEMA-4 enclosure with tabs for wall or panel mounting. Terminal connections for Zones, outputs and power are eas- ily accessible from the front of the unit. The 1800 is powered by a plug-in adapter and has a 6V 3.4AH rechargeable backup battery located behind the panel.

  • Page 16: Features

    SENSAPHONE 1800 User’s Manual FEATURES The Sensaphone 1800 Includes the following features: Eight Zones configurable as temperature, 4–20mA, or dry contact Scaleable Range for 4–20mA Zones Calibration for each Zone Each Zone can be individually enabled or disabled Power monitor Fully automatic input configuration.

  • Page 17: Layout

    CHAPTER 1: INTRODUCTION LAYOUT Figure 1: 1800 keypad and terminal blocks 1. Programming Keypad 8. External Mic Terminals 2. Grounding Terminal 9. Built-in Condenser Mic 3. 12VDC Power Jack 10. System On LED 4. N.O./N.C. Relay Output 11. Phone-in-use LED Terminals 12.
  • Page 18 SENSAPHONE 1800 User’s Manual TECHNICAL SUPPORT Reading this instruction manual will help you install and program the 1800 easily. Programming and voice recording are performed locally using the built-in keypad. Some programming can also be accessed via touch-tone phone. If there are any questions or problems that arise upon installation or opera-...

  • Page 19: Chapter 2: Installation

    CHAPTER 2: INSTALLATION CHAPteR 2: InstALLAtIon OPERATING ENVIRONMENT The Sensaphone 1800 should be mounted and operated in a clean, dry environment. The unit is microprocessor-controlled and as a result it should not be installed near devices that generate strong electromagnetic fields.
  • Page 20 When finished turn them clockwise to secure and seal the 1800 from the outside environment. If you don’t have enough cables to obtain a snug fit you can insert a small piece of soft PVC insula-...

  • Page 21: Turning The 1800

    The battery is located behind the main panel. The 1800 will automatically charge the battery whenever the power switch is turned on and the power transformer is plugged in. The battery should provide 3–5 years of service, depending on temperature and charge/dis-...

  • Page 22: Telephone Line

    SENSAPHONE 1800 User’s Manual The 1800 also includes a 3V lithium battery to retain the date and time when main power is off. The lithium battery should provide 8-10 years of service life. Note: Have batteries serviced by qualified service personnel only.

  • Page 23: Wiring Sensors And Transducers

    Connect the positive wire of your transducer to the positive terminal of your DC power supply. Connect the negative termi- nal of the transducer to a Zone terminal on the Sensaphone 1800. Connect the negative terminal from your power supply to the adjacent ground termi-...
  • Page 24 (: The built-in microphone is for message recording only.) An external micro- phone with a 25’ cable may be ordered from your Sensaphone supplier: Part number FGD-0057. The microphone connects to the terminals labeled MIC.

  • Page 25: Led Indicators

    CHAPTER 2: INSTALLATION LED INDICATORS The LEDs provide on-site alarm and status information. Listed below are descriptions of how the LEDs work. Zones 1–8, Power and Sound: LED Off: Zone OK LED Blinking Fast: Alarm condition exists but recognition time has not been met LED Blinking Slowly: Unacknowledged alarm exists LED On: Acknowledged alarm exists...

  • Page 26: Chapter 3: Quick Start Guide

    HOW THE KEYPAD COMMANDS WORK The 1800 uses simple keypad commands to program and check all pertinent parameters. All of the keypad commands begin with either the SET, WHAT IS, or SENSOR ON/OFF keys. The SET key is used to program parameters.

  • Page 27: Recommended Programming Steps

    Listed below are the basic programming steps to get you up and running. The chapters that follow provide detailed programming instructions as well as additional options to customize the operation of your 1800. 1. Set the Date & Time 2. Configure Zones 3.

  • Page 28: Chapter 4: Zone Programming

    1. Press the SET key. 2. Press the CONFIGURE key. STATUS CONFIGURE The 1800 will prompt, “Enter 0 for automatic configuration, enter zone number for manual configuration. ” If you press “0”, the 1800 will scan each Zone input and determine the input type.

  • Page 29: Manual Zone Configuration

    1. Press the SET key. 2. Press the CONFIGURE key. STATUS CONFIGURE The 1800 will prompt, “Enter 0 for automatic configuration, enter zone number for manual configuration. ” 3. Press the corresponding Zone key (1–8). VOICE INTERCALL CALL...

  • Page 30: Enable/Disable Zone Alarms

    Disabling sound will prevent a sound alarm dialout. The default setting is enabled (on). 1. Press the SENSOR ON/OFF key. SENSOR ON/OFF 2. Press the Sound Alarm key (9). 1800 will say “Sound Alarm On/Off ” to indicate enabled or disabled respectively.

  • Page 31: Enable/Disable Power

    Simply enter a Table Low value of 0 and a Table High value of 15 and the 1800 will scale the Zone to read between 0 and 15. The low and high table range can be set from -10,000 to +10,000 [Defaults: low=0, high=100].
  • Page 32 SENSAPHONE 1800 User’s Manual 1. Press the SET key. 2. Press the TABLE RANGE key. 1800 will say “Enter Zone Number. ” TABLE RANGE 3. Press the corresponding Zone number (1–8). 1800 will say “Enter Low Number. ” VOICE INTERCALL...

  • Page 33: Alarm Recognition Time

    REPS TIME DELAY ALARM CALIBRATE CALLS LIMITS The 1800 will say “Low” and speak the low table value, then it will say “High” and speak the high table value. RESET RECOGNITION TIME TIME ALARM RECOGNITION TIME The Alarm Recognition Time is the length of time an alert condition must be present before a valid alarm exists and dial-out is activated.
  • Page 34 CALIBRATE CALLS LIMITS LOCK RESET LISTEN TIME RECOGNITION TIME TIME SOUND POWER The 1800 will say “OK, enter seconds. ” 5. Using the number keys, enter seconds. Then press ENTER. VOICE INTERCALL CALL REPS TIME DELAY ALARM CALIBRATE CALLS LIMITS...

  • Page 35: Alarm Limits

    TIME TIME SOUND POWER The 1800 will recite the programmed recognition time for that Zone. ALARM LIMITS The Alarm Limits determine the level at which a temperature or 4–20mA Zone has reached the alarm threshold. The input value must exceed the Alarm Limit to trip an alarm.
  • Page 36 RESET LISTEN TIME RECOGNITION TIME TIME SOUND POWER 1. Press the SET key. 2. Press the ALARM LIMITS key. 1800 will say “Enter Zone Number. ” ALARM LIMITS 3. Press the corresponding Zone key (1-4). VOICE INTERCALL CALL REPS TIME...
  • Page 37 TIME SOUND POWER 1. Press the WHAT IS key. WHAT IS 2. Press the ALARM LIMITS key. 1800 will say “Enter Zone Number. ” ALARM LIMITS 3. Press the corresponding Zone key (1–8). 1800 will say the programmed value. VOICE...

  • Page 38: Zone Calibration

    SENSAPHONE 1800 User’s Manual 3. Press the corresponding Zone key (1-8). 1800 will say the programmed value. VOICE INTERCALL CALL REPS TIME DELAY ALARM CALIBRATE CALLS LIMITS RESET RECOGNITION TIME TIME ZONE CALIBRATION Due to tolerance variations or other factors, you may need to program an offset to calibrate the sensor.

  • Page 39: Sound Level Calibration

    1800 to respond to an alarm and dial out. This applies only to the (optional) external microphone. It may be useful to desensitize the 1800 to sound if installed in an area with a relatively high noise level, or where a loud noise occurs frequently but is not associated with an alarm.
  • Page 40 The value 160 makes the microphone the LEAST sensitive to sound. The default value is 32. 1. Press the SET key. 2. Press the CALIBRATE key. CALIBRATE The 1800 will say, “Enter Zone Number. ” 3. Press the SOUND key. LISTEN TIME SOUND The 1800 responds: “Enter number. ”...

  • Page 41: Designating A Zone As Unused

    3. Press the corresponding number of the Zone you wish to mark as unused. VOICE INTERCALL CALL REPS TIME DELAY ALARM CALIBRATE CALLS LIMITS RESET RECOGNITION TIME TIME The 1800 will respond by saying Zone 1–8, Power, or Sound “Off/On. ” Repeat the key sequence to place the Zone back in use.

  • Page 42: Exit Delay

    2. Press STATUS. STATUS CONFIGURE The 1800 recites the full Status Report; during this time, you are able to exit the monitored area without tripping an alarm. TEMPERATURE ONLY STATUS REPORT You can receive a limited status report that only includes inputs configured as temperature.

  • Page 43: Chapter 5: Communication Programming

    Programming Security Code Speaker Mute Callback Acknowledgment DATE AND TIME The 1800 has an internal clock/calendar that is used to time-stamp events and maintain alarm history. To program the date and time: 1. Press SET, followed by the DATE/TIME key. DATE TIME 2.

  • Page 44: Voice Messages

    The 1800’s digital speech recording feature allows you to record custom messages for each of the eight Zones and an ID Message. This means that when the 1800 calls you during an alarm, you will hear a personalized Voice Message identifying the unit and telling you exactly what alarm condi- tion exists.
  • Page 45 2. Press the MESSAGE key. MESSAGE 3. Press the ID key (number 0 key). POWER The 1800 will play back your recorded message. The are used to identify the device or condition being monitored such as temperature, humidity, equipment alarms, security alarms, etc.
  • Page 46 SENSAPHONE 1800 User’s Manual TO PROGRAM THE VOICE MESSAGE FOR A ZONE: 1. Press the SET key. 2. Press the MESSAGE key. The 1800 will say, “Enter Message Number. ” MESSAGE 3. Press the number key for the corresponding Zone.

  • Page 47: Id Number

    ID number is announced during voice alarm messages and displayed on pagers. The ID Number can be up to 16 digits long. When the 1800 is called from a remote location, it always begins its mes- sage with the identification number: “Hello, this is (ID Number). ” If no ID Number is programmed, the unit will say, “Hello, this is Sensaphone 1800.
  • Page 48 LISTEN TIME RECOGNITION TIME TIME SOUND POWER If the number was accepted, the 1800 will say “OK. ” To play back the ID Number: 1. Press the WHAT IS key. WHAT IS 2. Press the ID key (number 0 key). POWER The 1800 will recite the ID Number.

  • Page 49: Alarm Dial-Out Telephone Numbers

    Once the alarm is acknowledged, all dial-out stops. VOICE DIALOUT When 1800 calls in Voice mode it will announce the ID Message and the alarm message. Afterward it will ask for the acknowledgement code. If a correct code is entered, the unit will stop dialout. If the wrong code is entered it will hang up and continue dialing the next number.
  • Page 50 DELAY ALARM CALIBRATE CALLS LIMITS RESET RECOGNITION TIME TIME The 1800 will recite the number programmed. If there is no number pro- grammed, 1800 will say “No number. ” TO ERASE A DIAL-OUT TELEPHONE NUMBER: 1. Press the SET key.
  • Page 51 Power alarm, it will send the ID Number followed by the number “0”; if it’s reporting a Sound alarm, the 1800 will send the ID Number followed by the number “9”. To acknowledge the alarm you will have to call the unit back and enter an acknowledgement code, otherwise the unit will continue dial- ing the remaining numbers.
  • Page 52 SENSAPHONE 1800 User’s Manual PHONE NUMBER 3. Select which Phone number to program. Press any unassigned number key (keys 1–8) to represent the new telephone number entry. 1800 will respond “Enter number. ” VOICE INTERCALL CALL REPS TIME DELAY ALARM...
  • Page 53 CALIBRATE CALLS LIMITS RESET RECOGNITION TIME TIME 4. Press CODE 1 (This tells 1800 this is a Numeric pager call). CODE CALL DELAY The 1800 will say “Pager. ” 5. Enter the pager telephone number using the number keys. VOICE...

  • Page 54: Special Dialing Options

    2. Press the PHONE NUMBER key PHONE NUMBER 3. Select the programmed Phone Number from the number keys (keys 1–8). The 1800 will recite the type of call, “pager, ” followed by the pager number assigned to that key. VOICE INTERCALL...

  • Page 55: Dial-Out Test Mode

    PAUSE key. OUTPUT The 1800 can be instructed to wait for the call to be answered before dialing additional digits. This is useful if you need to call a company’s main number and then dial additional digits to go to a specific extension (Example: 888-555-1200—wait for...
  • Page 56 RESET RECOGNITION TIME TIME The 1800 will dial the number and announce the date and time for voice calls, or send its ID number for pager calls. TO MANUALLY DIAL A PHONE NUMBER: 1. Press the SET key. 2. Press the TEST key.

  • Page 57: Alarm Acknowledgment Codes

    CHAPTER 5: COMMUNICATION PROGRAMMING The 1800 will say “Enter number. ” 3. Press 0, then ENTER to enter manual dialing mode. The 1800 will go off-hook and you should hear a dial tone through the speaker. Press any number keys to dial a telephone number.
  • Page 58 SENSAPHONE 1800 User’s Manual To Program Multiple-User Acknowledgment Codes: 1. Press SET 2. Press CODE CODE The 1800 will say “Enter Code Number. ” 3. Press a number (1–8) to assign the user. VOICE INTERCALL CALL REPS TIME DELAY ALARM...
  • Page 59 LIMITS RESET RECOGNITION TIME TIME The 1800 will recite the Acknowledgment Code for the selected telephone number entry. In default Single-User mode, the unit will announce “555” immediately after pressing the CODE key. TO ERASE AN ACKNOWLEDGMENT CODE: 1. Press the SET key.

  • Page 60: Alarm History

    Single-User mode (i.e., the default code of “555”). ALARM HISTORY The 1800 will retain historical information on the last 10 alarms. The information retained includes: Zone number, the time/date that the alarm occurred, and the User number that acknowledged the alarm.

  • Page 61: Tone Or Pulse Dialing

    CHAPTER 5: COMMUNICATION PROGRAMMING TONE OR PULSE DIALING The 1800 can dial out in pulse or touch-tones. All numbers will be called using the chosen dialing method. The default is TONE. To program as either Tone or Pulse: 1. Press the SENSOR ON/OFF key.

  • Page 62: Call Delay Time

    The 1800 will recite the programmed value. CALL DELAY TIME The call delay time is the length of time the 1800 will announce an alarm before it starts the dial-out sequence. This only applies to the first call. To set delay time between calls, see INTERCALL TIME. The default call delay time is 30 seconds.

  • Page 63: Intercall Time

    The 1800 will recite the programmed time. INTERCALL TIME The Intercall Time is the programmable period of time the 1800 waits between making alarm phone calls. Intercall Time is activated only after alarm dial-out to the first telephone number fails to be acknowledged. This period can be programmed from 10 seconds to 60 minutes.
  • Page 64 SENSAPHONE 1800 User’s Manual Note: When the 1800 is programmed to make calls to pagers, make sure the intercall delay time is long enough to give the person carrying the pager some time to get to a phone to call the unit back.

  • Page 65: Call Progress

    The 1800 will recite the programmed time. CALL PROGRESS The 1800 monitors call progress when it dials out for an alarm. If 1800 encounters a busy signal or receives no answer after ten rings, the unit hangs up, waits the programmed intercall time and then dials the next phone number.

  • Page 66: Voice Repetitions

    3. Repeat key sequence to change. VOICE REPETITIONS The voice repetitions is the number of times the 1800 will recite the alarm message per phone call when it dials out. This can be programmed from 1 to 10 repetitions. The default value is 3 repetitions.

  • Page 67: Max Calls

    The 1800 will recite the number programmed. MAX CALLS The 1800 has the ability to acknowledge itself by using the Max Calls func- tion. The unit keeps a count of the number of phone calls it makes for a particular alarm. Once the number of calls made reaches Max Calls, the 1800 will acknowledge the alarm and stop the dialout process.

  • Page 68: Telephone Answering Device (Tad) Compatibility

    The 1800 will recite the value of max calls. TELEPHONE ANSWERING DEVICE (TAD) COMPATIBILITY The 1800 can be used on the same telephone line as a telephone answering device, such as an answering machine, fax machine, or modem. This feature allows you to call in to the 1800 and bypass the answering device.

  • Page 69: Listen-In Time

    3. Press the TAD key. RINGS The 1800 will say “TAD On. ” (If the 1800 says “TAD Off ” repeat steps 2 and 4. Once TAD is on, allow the phone to ring once when you call the unit and then hang up.

  • Page 70: Remote Programming Security Code (Lock)

    1800 by entering the four-digit lock/unlock code. If you enter the correct code, you will gain access to the 1800 to use the phone commands. If you enter the incorrect code, the 1800 will say “Error 2”...
  • Page 71 The 1800 will recite the security code. To remove the security code: 1. Press the SET key. 2. Press the LOCK key. ENTER LOCK The 1800 will say “Enter security code. ” 3. Press ENTER. ENTER LOCK The 1800 will say “Security code erased. ”...

  • Page 72: Speaker Mute

    2. Press the MUTE key HISTORY MUTE The 1800 will say “Mute On” to indicate that the speaker mute is on. It will say “Mute Off ” to indicate when the speaker mute is off. 3. Repeat key sequence to change.
  • Page 73 CHAPTER 5: COMMUNICATION PROGRAMMING The 1800 will say “Callback Acknowledgment Enabled/Disabled” to indicate that Callback Acknowledgment is enabled. Repeat the key sequence to dis- able.

  • Page 74: Chapter 6: Controlling The Output

    CHAPteR 6: ContRoLLInG tHe oUtPUt The 1800 includes a relay output that can be used to control a light, siren, or other device. The output is a Form-C Normally Open/Normally Closed mechanical relay and is rated for up to 120VAC 2A. A sample wiring dia-...

  • Page 75: Manual Mode

    SENSOR ON/OFF + OUTPUT. SENSOR OUTPUT ON/OFF The 1800 will respond “ON” or “OFF” to indicate the state of the output. If the 1800 says “Error, ” the output is not programmed for manual mode. To program the Output Mode: 1.
  • Page 76 ENTER LOCK The 1800 will say “OK” and recite a description of the mode selected, such as “Automatic on Zone 1” or “Manual. ” Note that when Mode 7 is selected, the 1800 will simply say “Automatic on Alarm, ” meaning that the output will automatically turn on when any alarm occurs.

  • Page 77: Chapter 7: Operation

    The 1800 can make two types of phone calls: Voice and Numeric Pager. DIALOUT NOTE: CALL PROGRESS The 1800 monitors call progress when dialing out. If the 1800 dials out and encounters a busy signal or no answer after 10 rings, the unit hangs up, waits the programmed intercall delay time, and then dials the next phone number.

  • Page 78: Alarm Acknowledgment

    Note: When dialing out to a phone number programmed as “Numeric Pager, ” the 1800 DOES NOT speak a voice message. It calls the pager company or service, enters the number to be displayed on the beeper, then hangs up.
  • Page 79 An alarm cannot be acknowledged using a pulse (rotary) telephone unless the Callback Acknowledgment feature is enabled. Below is an example of what the 1800 will say when you call it back to acknowledge a typical alarm: “Hello, this is 555-2278, ‘Acme Medical Laboratory,’ Zone One, ‘Temperature in Refrigerator One,’...

  • Page 80: Call-In Status

    SENSAPHONE 1800 User’s Manual has not been acknowledged. The 1800 will hang up and wait for you to call back and enter the acknowledgment code. This waiting period is called the INTERCALL TIME. During this time you may call the unit back from a Touch-Tone phone and the unit will give a voice report.

  • Page 81: Remote Commands Via Touch-Tone Phone

    “Good-Bye” REMOTE COMMANDS VIA TOUCH-TONE PHONE You can issue a number of commands to the 1800 remotely using a Touch- Tone telephone. This command mode can be entered at any time during the status report. Simply press a Touch-Tone and the unit will halt the report and respond with “OK.
  • Page 82 SENSAPHONE 1800 User’s Manual ENABLE/DISABLE ZONES This command will toggle the selected zone between the enabled or disabled state. Description Touch-Tone Command Enable/Disable Zone * + Z(0) + (zone number) SET AND RECITE HIGH & LOW ALARM LIMITS The following commands are used to set or recite the Low Alarm Limit for any Zone.
  • Page 83 Hang-up the phone line B(2) + Y(9) + E(3) If a security code is enabled, the 1800 will prompt you with “Enter security code. ” Enter the four-digit keypad security code plus “#” to enter touch-tone command mode. If entered correctly, the 1800 will respond with “OK”...

  • Page 84: Appendix A: Checking Your Sensaphone 1800 For Proper Operation

    YoUR sensAPHone 1800 foR PRoPeR oPeRAtIon We recommend that you test your Sensaphone 1800 weekly to be sure it is functioning properly. This will ensure that when a problem arises the 1800 will be ready to alert the appropriate personnel. Sensaphone also recom- mends you keep a log of performed tests, and has provided you with a Test Log template at the back of this manual.

  • Page 85: Appendix B: Replacing The Back-Up Battery

    After 5 years (or when back-up time is insuffi- cient) the battery should be replaced. Replacement batteries can be ordered from Sensaphone (Part number BAT-0006). To replace the battery, follow the instructions below: When removing and replacing the battery, be careful not to short out the battery terminals on the bracket or back panel.
  • Page 86 SENSAPHONE 1800 User’s Manual Figure 1: Back-up Battery placement...

  • Page 87: Appendix C: Troubleshooting The 1800

    Most problems with the 1800 are easy to identify and quickly corrected. See the information under the following general headings: • Communications/Dialout functions •...
  • Page 88 4 rings. If your 1800’s Rings Until Answer is set at more than 4 rings, you may not be able to access the unit. Try setting the Rings Until Answer to less than 4 rings. If this does not correct the problem, it may indicate telephone line incompat- ibility.

  • Page 89: Temperature Monitoring

    APPENDIX C: Troubleshooting the 1800 TEMPERATURE MONITORING: PROBLEM 1 Can’t program temperature limits; or the unit won’t read the temperature sensor. The zone isn’t configured to read a temperature sensor. Press SET and CONFIGURE to program the zone. For 10K thermistor, you must manually configure.

  • Page 90: Other Monitoring

    4–20mA. Refer to Chapter 4 e) Multiple devices connected in loop: The 1800’s zone is single-ended and terminates to ground. Because of this, the 1800 must be the last device in the loop, and in some cases the ONLY device. For certain installations, it may be necessary to use a signal isolator.
  • Page 91 Recognition Time. Refer to Chapter 4. PROBLEM 3 The 1800 does not recognize power failure. a) Battery is either incorrectly installed or drained: To verify proper battery function, unplug the unit and verify continued operation using battery only.
  • Page 92 If the solutions offered above do not appear to correct the problem, apply the following steps, in the order shown. • Turn the power switch off. • Wait one minute for the 1800 to completely power down. • Turn the power switch on. • Reconfigure the zones. Refer to Chapter 4.

  • Page 93: Appendix D: 2.8 And 10K Thermistor Tables

    APPENDIX D: 2�8 and 10K Thermistor Tables APPENDIX D: 2.8 and 10K Thermistor Tables 2.8K Thermistor Data Degrees Celsius Resistance (Ohms) 187,625 94,206 49,549 27,180 15,491 9,142 5,572 3,498 2,256 1,491 1,009 10K Thermistor Data Degrees Celsius Resistance (Ohms) 135.2K 78.91K 47.54 29.49K...
  • Page 94 SENSAPHONE 1800 User’s Manual 5,592 3,893 2,760 1,990...

  • Page 95: Appendix E: 1800 Technical Specifications

    APPENDIX E: 1800 Technical Specifications APPenDIX e: 1800 teCHnICAL sPeCIfICAtIons ENVIRONMENTAL INPUTS Number of Zones: 8 Zone Connector: terminal block Zone Types: N.O./N.C. contact, 2.8K (-109° to 115° F; -85° to 57° C), and 10K thermistor (-87° to 168° F; -66° to 76° C), and 4–20mA (-10,000 to 10,000) Zone characteristics: 28KΩ...
  • Page 96 SENSAPHONE 1800 User’s Manual ENVIRONMENTAL Operating Temperature: 32–122 deg F (0–50 deg C) Operating Humidity: 0–90% RH non-condensing Storage Temperature: 32–140 deg F PHYSICAL Dimensions: 12.1”h x 7.3”w x 4.5”d Weight: 5 lbs. ENCLOSURES: • Solid Door Enclosure: ABS/PC Blended Plastic, UL94-5VB Flammability rating, NEMA Type 1, 2, 3, 3R, 4, 4X, 12 &...

  • Page 97: Appendix F: 1800 Quick Reference Guide

    Number of calls until unit self-acknowledges [SET] or [WHAT IS] + [MAx cALLS] Min: 0 calls, Max: 255 calls Default=100 calls (TAD) Answering Device Allows 1800 to bypass answering devices on the same line Compatibility [SENSOR ON/OFF] + [RINGS/TAD/*] On or Off, Default=Off...
  • Page 98 SENSAPHONE 1800 User’s Manual Callback Acknowledgment Allows alarm acknowledgment with 10 rings [SENSOR ON/OFF] + [cODE] On or Off Default=Disabled (off) Tone or Pulse Dialing Dialing method—touch-tone or pulse [SENSOR ON/OFF] + [PHONE NUMBER T/P] Tone or Pulse Default=Tone Alarm Programming...

  • Page 99: Special Functions

    APPENDIX F: 1800 Quick Reference Guide Sound Alarm Enable/Disable Turns high sound level alarm detection on or off [SENSOR ON/OFF] + [SOUND] On or Off Default=Enabled (on) Temperature Scale Selects between Fahrenheit and celsius [SENSOR ON/OFF] + [TEST/°F/°c] Fahrenheit or celsius Default=Fahrenheit...
  • Page 100 SENSAPHONE 1800 User’s Manual Use [SET] to establish parameters, [WHAT IS] to verify them. SPEcIAL kEY FUNcTIONS RING/TAD/* Used to enter a minus sign for negative alarm limits or calibrations. DIALOUT cODES CODE 1 Numeric pager call type CODE 2 Inserts a “Wait for answer”...

  • Page 101: Appendix G: Accessories

    Other dry contact sensors or 4–20mA transducers, designed for more specialized applications, may also be used. Commercial or industrial electrical supply houses can provide devices to monitor virtually any condition. For further information, contact a Sensaphone Sales Associate toll-free at 1-877-373-2700. PART...

  • Page 102: Appendix F: Returning The Unit For Repair

    SENSAPHONE 1800 User’s Manual APPenDIX f: RetURnInG tHe UnIt foR RePAIR In the event that the Model 1800 does not function properly, we suggest that you do the following: 1) Record your observations regarding the malfunction. 2) Call the Technical Service Department at 877-373-2700 prior to sending the unit to Sensaphone for repair.
  • Page 103 Appendix F: Returning the Unit for Repair...
  • Page 104 SENSAPHONE 1800 User’s Manual...

  • Page 105: Test Log

    Appendix F: Returning the Unit for Repair Test Log...
  • Page 106 SENSAPHONE 1800 User’s Manual Test Log...
  • Page 108 SENSAPHONE 1800 User’s Manual...

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