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SENSAPHONE
2000
®
User's Manual
■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
LIT-0018

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Summary of Contents for Sensaphone 2000

  • Page 1 SENSAPHONE 2000 ® User’s Manual ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ LIT-0018...
  • Page 3 SENSAPHONE 2000 User’s Manual Version 4.1.3...
  • Page 4 Every effort has been made to ensure that the information in this doc- ument is complete, accurate and up-to-date. Sensaphone assumes no responsibility for the results of errors beyond its control. Sensaphone also cannot guarantee that changes in equipment made by other manu- facturers, and referred to in this manual, will not affect the applicabil- ity of the information in this manual.
  • Page 5: Important Safety Instructions

    Do not place on or near a heat source, such as a radiator or heat register. Do not use your Sensaphone 2000 near water, or spill liquid of any kind into it. Be certain that your power source matches the rating listed on the AC power transformer.
  • Page 6: Caution

    The battery or conductor may overheat and cause burns. FCC Requirements Part 68: The Sensaphone 2000 complies with Part 68 of the FCC rules. On the back of the unit there is a label that contains, among other information, the FCC Registration Number and the Ringer Equivalence Number (REN) for this equipment.
  • Page 7: Telephone Consumer Protection Act

    If they do, you will be notified in advance to give you an opportunity to maintain uninterrupted telephone service. If you experience trouble with this equipment, or you need informa- tion on obtaining service or repairs, please contact: Sensaphone 901 Tryens Road, Aston, PA 19014 610.558.2700 Fax: 610.558.0222...
  • Page 8 The termination on a loop may consist of any combination of devices subject only to the requirement that the total of the Ringer Equivalence Numbers of all the devices does not exceed 5.0. For Sensaphone 2000, the Ringer Equivalence Number is 0.3.
  • Page 9: Year Limited Warranty

    THIS LIMITED WARRANTY CONTAINS SENSAPHONE’S STANDARD TERMS AND CONDITIONS. WHERE PERMITTED BY THE APPLICABLE LAW, BY KEEPING YOUR SENSAPHONE PRODUCT BEYOND THIRTY (30) DAYS AFTER THE DATE OF DELIVERY, YOU FULLY ACCEPT THE TERMS AND CONDITIONS SET FORTH IN THIS LIMITED WARRANTY.
  • Page 10 Sensaphone 2000 User’s Manual LOSSES, LOST PROFITS, LOSS OF BUSINESS, LOSS OF DATA OR INFORMATION, OR FINANCIAL LOSS, FOR CLAIMS OF ANY NATURE, INCLUDING BUT NOT LIMITED TO CLAIMS IN CONTRACT, BREACH OF WARRANTY OR TORT, AND WHETHER OR NOT CAUSED BY WARRANTORS’...
  • Page 11 ENFORCE THE EXPRESS TERMS OF THIS LIMITED WARRANTY. EXCLUSIVE WARRANTY : THE LIMITED WARRANTY OR WARRANTIES DESCRIBED HEREIN CONSTITUTE THE SOLE WARRANTY OR WARRANTIES TO THE PURCHASER. ALL IMPLIED WARRANTIES ARE EXPRESSLY DISCLAIMED, INCLUDING: THE WARRANTY OF MERCHANTIBILITY AND THE WARRANTY OF FITNESS FOR A PARTICULAR USE AND THE WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE AND THE WARRANTY OF NON-INFRINGEMENT AND/OR ANY WARRANTY ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE.
  • Page 12 Sensaphone 2000 User’s Manual governed by and construed in accordance with the laws of the State of Delaware, without regard to the principles of conflicts of law. Effective date 05/01/2004 SENSAPHONE 901 Tryens Road Aston, PA 19014 Phone: 610.558.2700 Fax: 610.558.0222...
  • Page 13: Table Of Contents

    Sensaphone 2000 Menu Bar . . . . . . . . . . . . . . . . . .
  • Page 14 SENSAPHONE 2000 . . . . . . . . . . . . . . . . . . .
  • Page 15 Table of Contents Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48 Label/Units .
  • Page 16 Sensaphone 2000 User’s Manual Reset Event Logger: . . . . . . . . . . . . . . . . . . . . . . . . . . . .67 REPORTS .
  • Page 17 APPENDIX A: Checking Your Sensaphone 2000 for Proper Operation . . . . . . . . . . . 103 APPENDIX B: System Events List . . . . 104 APPENDIX C: Engineering Specifications 107 APPENDIX D: Thermistor Tables .
  • Page 18 Sensaphone 2000 User’s Manual APPENDIX F: Troubleshooting . . . . . . . 114 APPENDIX G: Accessories . . . . . . . . . . 120 APPENDIX H: Returning the Unit for Repair .
  • Page 19: Chapter 1: Introduction

    In addition, you can generate a web page based on the information in your 2000 and post it on the internet at a programmable time interval. The Sensaphone 2000 is a fully programmable environmental monitor- ing system for unattended or remote applications.
  • Page 20: Programming Interface

    Sensaphone 2000 User’s Manual also have the 2000 call your PC and upload the entire datalogger and eventlogger, storing the information in the Sensaphone 2000 database. The unit comes in an aluminum enclosure with tabs for wall or panel mounting. Terminal connections for inputs are easily accessible from the front of the unit.
  • Page 21: About This Manual

    About This Manual This manual comprises the instructions and commands necessary to install and program the Sensaphone 2000. Additional summary and application chapters are included to help you speed programming and to understand Sensaphone 2000’s features. You should thoroughly read this manual to establish a basic understanding of the system and keep it as a reference.
  • Page 22: Chapter 2: Installation

    Please read the entire chapter before starting. OPERATING ENVIRONMENT The Sensaphone 2000 should be mounted and operated in a clean, dry environment. The unit is microprocessor controlled and as a result it should not be installed near devices that generate strong electro- magnetic fields.
  • Page 23: Power Surge Protection

    AC power failure. The battery in the Sensaphone 2000 is a 6 Volt 3.4AH rechargeable gel cell. This battery will keep the unit operating for approximately 10 hours when fully charged and under normal operating conditions.
  • Page 24: Replacing The Battery

    DISCONNECT THE AC POWER CORD AND TELEPHONE LINE FROM THE UNIT. Step 1) Locate the power switch on the front side of the unit and turn the 2000 off. Step 2) Disconnect the power cord from the back of the unit.
  • Page 25: Turning The Sensaphone 2000 On

    The rechargeable battery is not in use when the power switch is off. TELEPHONE LINE Connect the Sensaphone 2000’s PHONE LINE jack to a standard 2 wire analog phone line. The unit dials using pulse or tone, with loop start only. The Sensaphone 2000 will recognize ringer frequencies from 16 to 60 Hz and will operate with all standard analog telephone systems that accept pulse or tone dialing.
  • Page 26: Line Seizure

    For example, if an emergency occurs which puts the 2000 in alarm mode, the unit will be able to dial out even if a telephone has been left off the hook. To the right of the PHONE LINE jack is another labeled PHONE EXT.
  • Page 27 Connect the positive wire of your transducer to the positive terminal of your DC power supply. Connect the negative terminal of the trans- ducer to an input terminal on the Sensaphone 2000. Connect the nega- tive terminal from your power supply to the adjacent ground terminal...
  • Page 28: Led Indicators

    Sensaphone 2000 User’s Manual The different sensor types connected to the terminal block. LED INDICATORS The LEDs provide on-site alarm and status information. Listed below are descriptions of how the LEDs work. Inputs 1–8 and Power: LED Off: Input OK...
  • Page 29 Chapter 2: Installation Phone: LED On: Unit is communicating on the phone line LED Off: Unit is not using the phone line Output: LED On: The output relay is ON LED Off: The output relay is OFF...
  • Page 30: Chapter 3: Communications

    Monitor Mouse Modem Installation The Manager 2000 software is easy to install. Make sure that all Windows applications are closed before attempting to run Setup. If you encounter problems during installation, please call Sensaphone Technical Support at (610)558-2700. The Sensaphone 2000 Software for Windows will install to a directory named C:\S2000, unless you choose to change the directory name.
  • Page 31: Running The Software

    Chapter 3: Communications Running the Software To run the software, double-click the 2000 icon. When the software runs for the first time a configuration screen will appear. This will automatically configure your modem settings and local serial port if selected. If you have an external modem, make sure it is ON before you proceed.
  • Page 32: Communications Setup

    To configure the communications settings manually, click on Configuration>Communications Setup. Local Port Configuration Select the appropriate serial port to communicate with the 2000. This must be a serial port on your computer that is unused and can be con- nected to the Sensaphone 2000’s RS232 port.
  • Page 33: Modem Setup

    Retries: This is the number of times Manager 2000 will attempt to call a Sensaphone 2000 if it encounters a busy signal or is unsuccessful at making a connection during any manual attempt to call out.
  • Page 34: Advanced Comm Setup

    Communication Status form Advanced Comm Setup The Advanced Comm Setup form can be used to tune and customize the communication performance of Manager 2000. Typically you will not need to change these parameters for any reason. advanced comm setup Listed below is a description of each of the parameters on the form: Status Level: This parameter determines which messages will appear in the display on the Communication Status form.
  • Page 35: Options

    Sensaphone 2000. Retry Time Out: This is the amount of time Manager 2000 will wait for a response from a Sensaphone 2000 unit before it decides to make another request.
  • Page 36 (at far right of Toolbar) The On-Line Timeout, if selected, will automatically disconnect you from the Sensaphone 2000 when there is no mouse movement for the duration of time you specify. The range is 1 minute to 24 hours and the default, when you turn on this feature, is 1 hour.
  • Page 37 Audible Notification of Incoming Alarm Call. A default sound file is included, called S2KAlarm.wav, which says “Sensaphone 2000 Alarm exists.” You can click the Play button (arrow) to preview the sound file. If you would like to select a different WAV file, click the “...”...
  • Page 38: Chapter 4: Programming

    Sensaphone 2000 User’s Manual Chapter 4: Programming The Sensaphone 2000 software provides access to all of the unit’s programming through point-and-click menus. The unit can be pro- grammed either locally through the serial port or remotely via modem. When you are finished programming, the Sensaphone 2000 Windows software provides the option to save the unit’s programming on your...
  • Page 39: Procedure

    Chapter 4: Programming New Unit Data Form Procedure Click the Open button on the Toolbar, then click the “New” button on the “Open Connection” form. Or, from the menu bar choose File, then New Unit. 2. Fill in the Unit Description and Phone Number. This sets up a record that the software will reference whenever you want to commu- nicate with or check information about this unit.
  • Page 40: Communicating With The Sensaphone 2000

    2. Choose the unit you want to connect with from the text box. 3. Select “Local” Connection Mode. 4. Click on Connect. Your PC will connect locally to the Sensaphone 2000 unit. If a local connection is not established, see the Troubleshooting section of this manual.
  • Page 41: Off-Line Communication

    3. Select “Modem” Connection Mode. 4. Click Connect. Your PC will instruct the modem to dial the Sensaphone 2000 unit using the phone number from the Unit Data form. The Sensaphone 2000 will answer the call and establish a connection with your modem.
  • Page 42: System Programming

    2. Choose “File” from the main menu, then select “Load Data.” 3. Select the Data File you wish to load, then click “OK.” The selected Data File will be loaded into the Sensaphone 2000. All existing programming in the unit will be overwritten.
  • Page 43: System Identification

    Unit Phone Number The Unit’s Phone Number is the identification number of the Sensaphone 2000 and can be up to 16 digits long. This is automati- cally filled in from the information you provided when setting up the unit on your computer. This number must be programmed to be the same as the telephone number where the unit is installed.
  • Page 44: Clock

    DIALOUT SETTINGS: Dialing Method The Dialing Method parameter lets you program whether Sensaphone 2000 will dial out in Pulse or Tone. The default setting is Tone. Dialing Prefix The “Dialing prefix” box on the System Settings screen is for email prefixes only.
  • Page 45: Maximum Calling Rounds

    Default setting: 555 Slave ID This is the modbus address of the Sensaphone 2000 unit. It is set by default and should not be changed unless you are using multiple units that might have the same, and therefore conflicting, ID numbers. The Slave ID can be set to any number between 1 and 247.
  • Page 46: Passwords

    You can only change these if you are on-line and have logged on using the programming password. INCOMING CALLS: Rings Until Answer This is the number of times Sensaphone 2000 will let the phone ring before it answers an incoming call. Programmable range: 1–15 rings Default setting: 1 ring...
  • Page 47: Inputs

    Chapter 4: Programming INPUTS The Sensaphone 2000 monitors 8 universal inputs, power, and bat- tery condition. You must be on-line with the unit to program the Input parameters. Once you are on-line, choose “Program” from the main menu, then select “Inputs.” You can also access Input programming from the Toolbar button labeled Inputs.
  • Page 48: Status

    Sensaphone 2000 User’s Manual Display range for Pulse Count and Run Time: 0 to 999,999. You can choose hours, minutes, or seconds for time measurement, under the Configuration tab. When the limit of 999,999 is reached, the value will return to zero.
  • Page 49: Configuration Tab

    75 foot well. Simply enter a Table Low of 0, and a Table High of 75 and the Sensaphone 2000 will scale the input to read between 0 and 75.0. The Table Low & Table High fields are also used to set the upper and lower limits for the bar and gauge monitors found on the Monitor form.
  • Page 50: Calibration

    Sensaphone 2000 User’s Manual Default settings: Table Low value: 0 Table High value: 100 Calibration To compensate for minor variances in sensor accuracy, an offset may be programmed for each input. For example, if input #3 is sensing temperature and is reading 2.5 degrees too high, then the calibration for input #3 should be set at -2.5 to obtain an accurate reading.
  • Page 51: Alarm Programming Tab

    Chapter 4: Programming ALARM PROGRAMMING TAB: The Alarm Programming tab shows the name, high and low alarm lim- its, alarm recognition time, call list, dialout enable status, and alarm reset time for all of the inputs. Alarm Programming tab Listed below is a description of each of the programming options found on the Alarm Programming tab of the Inputs form: Inputs Name This field will allow you to type in a 16 character description for each...
  • Page 52: Recognition Time

    Sensaphone 2000 will call the destinations in numerical order. Place a check next to each destina- tion you want Sensaphone 2000 to call for an alarm on the currently selected input. Default setting: All Alarm Enable/Disable: This will enable or disable the dialout for this input.
  • Page 53: Monitors

    Chapter 4: Programming MONITORS The Manager 2000 software provides the user with the ability to moni- tor all of a Sensaphone 2000’s inputs in real-time graphical form. You must be on-line with a unit to monitor its inputs. Once on-line, you can access real-time input monitoring from the Toolbar button labeled Monitors.
  • Page 54: Gauge Reading

    Sensaphone 2000 User’s Manual Low Limit The lowest possible reading of the monitor. This is taken from the Table Low field on the Configuration tab of the Inputs form. High Limit The highest possible reading of the monitor. This is taken from the Table High field on the Configuration tab of the Inputs form.
  • Page 55: Contact Status Monitor

    Chapter 4: Programming High Limit The highest possible reading of the monitor. This is taken from the Table High field on the Configuration tab of the Inputs form. Low Alarm Limit (lower red zone) The low alarm limit for this input. This is taken from the Low Limit field on the Alarm Programming tab of the Inputs form.
  • Page 56: Destinations

    Sensaphone 2000 User’s Manual DESTINATIONS Sensaphone 2000 will call up to 32 telephone numbers or e-mail addresses (both referred to as destinations) to report alarm condi- tions or send reports. Destinations can be voice calls, fax machines, computers with modems running Sensaphone 2000 software, e-mail addresses, numeric pagers, or alphanumeric pagers.
  • Page 57: Special Dialing Codes

    The Sensaphone 2000 can send alarm messages and reports via e-mail. For this to work, you must designate an e-mail host. You can use your own computer as an e-mail host, or you can use the Sensaphone e- Mail Server (subscription fee required). If you presently have internet access and you would like to use your own computer, see Chapter 9.
  • Page 58: Special Alphanumeric Pager Dialing Codes

    Sensaphone 2000 will wait for the pager company to answer the call before sending the number to be displayed on the pager. Note that the 2000 automatically waits for the call to be answered after the last digit in the telephone number is dialed.
  • Page 59: Call Zones

    Consult your pager service for more information. Call Zones: Sensaphone 2000 is capable of assigning different destinations to specific calling groups (zones) to accommodate work shift schedules. There are 4 Call Zones to choose from. To include a destination in a Call Zone, check the appropriate box.
  • Page 60: Alarm Call Mode

    If a transmission to an “Inform” destination was successful, that destination will not be contacted again. Sensaphone 2000 will only make additional attempts to contact an Alarm Call Mode “Inform” destination if that destination hasn’t suc- cessfully received its transmission (for example, due to a “no answer,”...
  • Page 61: Dial Type

    Important: Destinations programmed as Alarm Call Mode “Inform” cannot acknowledge alarms. Dial Type: This is used to specify the type of call Sensaphone 2000 will make to a particular destination. The available dialout types are: Fax, Voice, E- mail, Pager, Alpha Pager, and Modem.
  • Page 62: Intercall Delay

    2000 for Alarm and Report call-in features to work properly. Intercall Delay: The intercall delay is the amount of time Sensaphone 2000 will wait after completing a call before calling the next destination. The delay is in seconds, with a default of 30.
  • Page 63: Interval

    Use Start Time: Checking this box will make the Sensaphone 2000 start its Data Logger at the time indicated in the Start Time box. If this box is not checked, Datalogging will begin immediately.
  • Page 64: Inputs Being Logged

    RESET NOW Button This button will reset the Data Logger (i.e., delete the records) in the 2000. If the Data Logger was just received, a RESET within 5 min- utes of downloading will only delete the records just downloaded. The 2000 will retain any data that was logged during the download period.
  • Page 65: Downloading The Data Logger

    Chapter 4: Programming Downloading the Data Logger To view a Sensaphone 2000’s Data Log samples, the unit’s Data Logger must first be downloaded to your PC. You must be on-line with a unit to download its Data Logger. Once you are online, choose “Functions”...
  • Page 66 Experimentation is the best way to larn about all of the available options. A sample graph follows. Sample graph Reset Deletes Data Log records for the current Sensaphone 2000 unit from your PC. It will reset all the information in the database for the selected unit.
  • Page 67: Event Logger

    EVENT LOGGER Sensaphone 2000 keeps track of important system events with its built-in Event Logger. Each Sensaphone 2000 unit stores the last 500 system events. System events include alarms, incoming and outgoing phone calls, and alarm acknowledgments. See Appendix B for a com- plete list of events stored by the Event Logger.
  • Page 68: Viewing The Event Logger

    Sensaphone 2000 User’s Manual To download the Event Logger, click “Download Events.” Every time a unit’s Event Logger is downloaded, the Manager 2000 software adds the new information to that unit’s database in your PC. It also checks for and filters out duplicate Event Log records. The downloaded Event Logger can then be viewed off-line.
  • Page 69: Event Types

    Query Times: Selects a range of event times to display. “Inc.All” will include all event times in the Sensaphone 2000, with a “To” date stretching into the future. “To Now” resets the “To” time to the exact moment you click on the button.
  • Page 70: Reports

    Toolbar button labeled Reports. Reports form Alternatively, you can have the 2000 call your PC and send the entire datalogger and eventlogger to it. The data will be stored in the Sensaphone 2000 database. For this method of reporting, set the Destination Dial Type to “Modem.”...
  • Page 71: Use Start Time

    Chapter 4: Programming time slice of whatever inputs were being logged.) When Sensaphone 2000 sends Data Logger information with a report, it DOES NOT erase the information from the unit. Use Start Time: Sensaphone 2000 can be programmed to begin sending reports at a particular time of day.
  • Page 72: Messages

    Enter the voice password using the telephone keypad buttons. If the voice password is entered correctly, Sensaphone 2000 will say “OK.” If not, the unit will beep then say “ERROR,” and you will have to hang up the phone and try again.
  • Page 73: Chapter 5: Status Report And Voice

    Chapter 5: Status Report & Voice To record a message, press the [#] key followed by the message number you want. For example, to record the ID message, press [#] then 9. After you hear the start beep, begin speaking into the phone. You have until the second beep to complete your message.
  • Page 74 Sensaphone 2000 User’s Manual The electricity is On/Off Battery condition 6.8 volts, OK/Low/Very Low...
  • Page 75: Chapter 6: Operation

    Sensaphone 2000 begins the alarm notification sequence. Alarm Notification Sensaphone 2000 can make 6 types of phone calls: Voice, Fax, E-mail, Modem, Beeper, and Alphanumeric pager. Dialout Note: Call Progress Sensaphone 2000 monitors call progress when dialing out. If...
  • Page 76: Alarm Dialout - Voice

    Mode “Inform” CANNOT ACKNOWLEDGE ALARMS. Alarm Dialout - Voice When dialing out to a destination programmed as “voice,” Sensaphone 2000 waits for the phone to be answered, then recites its user-recorded identification message, then the message identifying the input that has gone into alarm.
  • Page 77: Alarm Dialout - Modem

    Alarm Dialout - Fax When dialing out to a destination programmed as “Fax” Sensaphone 2000 waits for the phone to be answered by a fax machine, establishes a connection, then faxes its alarm message. IMPORTANT: When dialing out to a phone number programmed as “Fax,”...
  • Page 78: Alarm Acknowledgment

    If the Touch-Tone acknowledgment code is not received, the Sensaphone 2000 will offer you a second chance to enter it, respond- ing with: “beep,” “error,” “Enter acknowledgment code.” If the acknowledgement code is still not received, then the Sensaphone 2000 will respond by saying: “beep,”...
  • Page 79: Alarm Acknowledgment - Alphanumeric Pager Dialout

    ID if chosen). NOTE: An alarm cannot be acknowledged using a pulse (rotary) telephone. Below is an example of what Sensaphone 2000 will say when you call it back to acknowledge a typical alarm: “Hello, this is (user recorded ID message)”...
  • Page 80 Note: An alarm cannot be acknowledged using a pulse (rotary) telephone. Below is an example of what Sensaphone 2000 will say when you call it back to acknowledge a typical alarm: “Hello, this is (ID message)” Input 1, closed, alarm exists “Hello, this is (ID message)”...
  • Page 81: Alarm Acknowledgment - Automatic (Max Calls)

    Chapter 6: Operation Alarm Acknowledgment - Automatic (Max Calls) Sensaphone 2000 has the ability to acknowledge itself by using the Max Calls function. The unit keeps a count of the number of phone calls it makes for a particular alarm. Once the number of calls made reaches Max Calls, Sensaphone 2000 will acknowledge the alarm and stop the dialout process.
  • Page 82: Part Two: Report Dialout

    Data Log report will also be sent at this time. PART THREE: CALL-IN STATUS Using PC with Manager 2000 Windows Software: At any time the unit is idle (not dialing out or communicating locally), you can call into it using a modem.
  • Page 83: Auto Answer Mode

    Chapter 6: Operation Below is an example of a voice status report: “Hello, this is 610-555-2000” (ID number) “This is the Sensaphone 2000 in lift station 21.” (user-recorded ID message) “Input 1, jockey pump #1 overload, closed, OK” “Input 2, jockey pump #2 overload, closed, OK”...
  • Page 84: Chapter 7: Polling

    2000 with a modem at a predetermined time and retrieves information. Your Sensaphone 2000 Software can be programmed to connect with your Sensaphone 2000 unit on a time schedule, to retrieve the Data Log and Event Log, or to create a web page. The downloaded Event and Data Log information will be stored in a database in the computer for viewing at a later time.
  • Page 85 Chapter 7: Polling Polling Schedule form Click on the Add Poll button to add a unit to the polling schedule. The Edit Poll screen will appear as shown below: Edit Poll form Select a unit by clicking the Down arrow in the unit selection box. Choose a date and time for the first poll.
  • Page 86: General Set Up

    After selecting the polling interval, choose features from the Actions section. Check “Update Web Status” if you wish to create a web page displaying the current input readings of your Sensaphone 2000 (See Internet Web Page chapter for more information). Next select which information you would like to download—the Event Log and/or the...
  • Page 87: Polling Results

    Polling>Enable from the menu bar. If you check the Enable polling on application startup box, poll- ing will be enabled every time the Sensaphone 2000 software is run. If you do not check this box, polling will be disabled at startup until you enable it manually.
  • Page 88: Changing The Polling Schedule

    Sensaphone 2000 User’s Manual Changing the Polling Schedule If you wish to change the polling schedule of a particular unit, simply click on the next scheduled poll from the Schedule tab and then click the Edit Poll button. Make your changes, then click OK. The Polling Schedule form always shows the current polling schedule and updates its information after each poll.
  • Page 89: Chapter 8: Web Page Creation

    Sample Web Page The Sensaphone 2000 software can generate a web page based on the information in your 2000 and post it on the internet at a programmable time interval. The web page can be created in both standard HTML and WML formats;...
  • Page 90: Requirements

    Requirements The Web Page feature requires that you have a computer running Windows 95, 98, ME, NT, or 2000. Internet providers which use proprietary software, such as America OnLine, cannot be used. Your internet service provider must support File Transfer Protocol (FTP).
  • Page 91: Html Web Page Formatting

    Internet Options tab (Always On) HTML Web Page formatting The Sensaphone 2000 web page that is created can be programmed to refresh automatically, updating the data, at specific intervals. It will also contain a top and bottom Sensaphone logo which can be changed based on your preferences.
  • Page 92: Browser Page Refresh

    Logo Settings The software places a Sensaphone logo at the top of the page, and a Sensaphone logo at the bottom. Select the browse [...] buttons to change either of these to a logo of your choice.
  • Page 93: Wml Filename Exception

    “Create Now” button To create a web page immediately, click the Create Now button. This will make the Sensaphone 2000 software instantly create the web page, and FTP (deliver) the files to your ISP. Be sure to have all of your web page programming (Access, HTML, FTP) completed before clicking this button.
  • Page 94: Viewing The Web Page

    Viewing the Web Page To view the page that the Sensaphone 2000 creates, you need to know its web address. This address corresponds to the Server name, plus the directory, plus the filename of the web page. It will look similar to: http://www.myisp.com/~jsmith/webpage.htm...
  • Page 95: Frequently Asked Questions

    Frequently Asked Questions Can I create web pages for more than one Sensaphone 2000? Yes. Every time you poll a 2000 unit the software can create a new web page for that unit. Each unit will have its own web page address based on the unit name.
  • Page 96 Why can’t I FTP a web page to my America Online account? America Online requires proprietary software to upload files to their server. Can I program my Sensaphone 2000 through the web page? No. You can only view information on the web page. Can I acknowledge alarms through the webpage? No.
  • Page 97: Chapter 9: E-Mail Host Option

    By assigning the e-mail telephone number to your own modem, your computer becomes an e-mail server. When your Sensaphone 2000 needs to send a report or alarm message to an e-mail address, it will dial your computer and send the message. Your com- puter will then log on to the internet and forward the e-mail message to the designated party.
  • Page 98: Programming

    Programming the E-Mail Telephone Number The Sensaphone 2000 will call your computer when it needs to send an e-mail. To program this telephone number into the 2000, go online with your 2000 and select Programming, then System from the Main Menu, or click on the System icon from the toolbar.
  • Page 99: Auto-Answer Mode

    Delivery Settings.” Click in the box for “Custom Phone #” and enter the telephone number of your computer modem. Click OK. Note: If the Sensaphone 2000 must dial a “1” or an area code to reach your computer, this must be programmed accordingly.
  • Page 100 Sensaphone 2000 User’s Manual Can I receive e-mail from more than one unit? Yes. You can receive e-mail from as many 2000 units as you want. Can my computer be used for polling and e-mail at the same time? Yes. The Manager 2000 program will switch between tasks as necessary.
  • Page 101: Chapter 10: Output Control

    Chapter 10: Output Control Chapter 10: Output Control This version of the Sensaphone 2000 includes a relay output that can be used to control a light, siren, or other low voltage device. The output is a Form-C Normally Open/Normally Closed mechanical relay and is rated for 1A 30VAC or 1A 24VDC.
  • Page 102: Setting The Output Mode

    Sensaphone 2000 User’s Manual Unacknowledged Alarm: The output will turn on when any of the selected inputs has an unacknowledged alarm. (Note: The alarm must be enabled and the alarm recognition time must have expired). Custom Values: The output can be programmed to turn on and turn off based on custom values for a single input channel.
  • Page 103: Touch-Tone Control

    Chapter 10: Output Control Now enter the value when the output should Deactivate (turn off). If your input source is a contact type, than you can choose to have the output Activate when the input is Open or Closed or if it is set to Power you can have the output Activate when the power is On or Off.
  • Page 104 Sensaphone 2000 User’s Manual is programmed for one of the Automatic Modes and you enter one of the com- mands to turn the output on or off, the unit will respond by saying "error". The Output Status command can be used in any mode.
  • Page 105: Appendix A: Checking Your Sensaphone

    APPENDIX A: Checking Your Sensaphone 2000 for Proper Operation We recommend that you test your Sensaphone weekly to be sure it is functioning properly. This will ensure that when a problem arises the Sensaphone will be ready to alert the appropriate personnel. This manual includes a test log template at the back, which you can fill in.
  • Page 106: Appendix B: System Events List

    Sensaphone 2000 User’s Manual APPENDIX B: System Events List EVENT LOGGER - List of System Events Startup completed Unit reset by user Data Logger reset Data Logger started Data Logger stopped Data Logger downloaded Data Logger full Diagnostic - hardware reset...
  • Page 107 Appendix B: System Events Modem connect Fax connect E-mail connect Numeric pager connect Alpha pager connect Message delivered Hanging up Inbound phone call received Giving voice report (for inbound calls) Inbound phone call terminated...
  • Page 108 Sensaphone 2000 User’s Manual...
  • Page 109: Appendix C: Engineering Specifications

    Appendix C: Engineering Specifications APPENDIX C: Engineering Specifications Electrical Power Requirements: 120VAC 60Hz 10W (UL listed power supply) Power Surge Protection: 17V Metal Oxide Varistor and solid state transient protection Battery System: (1) 6 Volt 3.4AH Rechargeable sealed lead-acid battery (included) Battery Charging: Precision voltage controlled charging system...
  • Page 110 Sensaphone 2000 User’s Manual Output Type: 1 Form-C Normally-Open/Normally-Closed Relay Rating: 1 Amp 30VAC or 1 Amp 24 VDC Datalogging Number of Channels: Inputs 1–8, AC Power & Battery backup (selectable) Total Number of Samples: 32,768 Sampling Rate: Programmable from 1 second to 200 hours All samples include date and time.
  • Page 111 275V Metal Oxide Varistor Programming Programming Connection: RS232 DB9 Female DCE; 38,400 baud Programming Method: local or remote PC with Sensaphone 2000 Software for Microsoft Windows (included) Data Retention: 2 years typical (lithium battery backed static RAM) Visual Indicators Input Alarm Status:...
  • Page 112 Sensaphone 2000 User’s Manual Environmental Operating Temperature Range: 32°–122° F (0°–50° C) Humidity: 0–90% RH, non-condensing Physical Enclosure: Durable aluminum enclosure with integral mounting brackets for wall-mounting or panel mounting Dimensions: 12.1"W x 7.2"H x 1.6"D Weight: 4 lbs. Approvals...
  • Page 113: Appendix D: Thermistor Tables

    Appendix D: Thermistor Tables APPENDIX D: Thermistor Tables 2 .8K Thermistor Data Degrees Celsius Resistance (Ohms) 187,625 94,206 49,549 27,180 15,491 9,142 5,572 3,498 2,256 1,491 1,009...
  • Page 114 Sensaphone 2000 User’s Manual 10K Thermistor Data Degrees Celsius Resistance (Ohms) 441.3K 239.8K 135.2K 78.91K 47.54 29.49K 18.79K 12.25K 8,194 5,592 3,893 2,760 1,990 1,458 1,084 816.8 623.5 481.8 376.4 297.2 237.0...
  • Page 115: Appendix E: Rs232 Specifications

    APPENDIX E: RS232 Specifications DB9 Socket Configuration: DCE Female Start/Stop Protocol: None Port Speed: 38,400 bps Communications Protocol: 8 data bits, no parity, 1 stop bit RS232 Pin Assignment Signal Symbol Direction Received Data from Sensaphone Transmitted Data to Sensaphone Signal Ground...
  • Page 116 Sensaphone 2000 User’s Manual...
  • Page 117: Appendix F: Troubleshooting

    Appendix F: Troubleshooting...
  • Page 118 Sensaphone 2000 User’s Manual...
  • Page 119 Appendix F: Troubleshooting...
  • Page 120 Sensaphone 2000 User’s Manual...
  • Page 121 Appendix F: Troubleshooting...
  • Page 122: Appendix G: Accessories

    Sensaphone 2000 User’s Manual APPENDIX G: Accessories The sensors listed below are available from Sensaphone and represent the most commonly used input devices. Other dry contact sensors, designed for more specialized applications, may also be used. Commercial or indus- trial electrical supply houses can provide devices to monitor virtually any condition.
  • Page 123 Appendix G: Accessories...
  • Page 124: For Repair

    2) Call the Technical Service Department at 610-558-2700 prior to sending the unit to Sensaphone for repair. If the unit must be sent to Sensaphone for Servicing, please do the fol- lowing: 1) Turn the power switch Off, disconnect all wiring and unplug the unit.
  • Page 125 Appendix H: Returning the 2000 for Repair 3) To avoid shipping delays, you must include the following information : a) Your name, address and telephone number. b) A note explaining the problem. 4) Ship your package to the address below:...
  • Page 126: Index

    Sensaphone 2000 User’s Manual Index FCC Requirements iv INPUT CONFIGURATION 24 INSTALLATION 20–21, 26 Alarm Acknowledgment MOUNTING THE UNIT 20 Acknowledgement ID 79 OPERATING ENVIRONMENT Alphanumeric Pager Dialout 77 Automatic (Max Calls) 79 POWER SURGE PROTECTION Beeper Dialout 76 Voice Dialout 76...
  • Page 127 Codes 56 Event Logger 65 Downloading 65 RS232 Pin Assignment 113 Query Times 67 Resetting 67 Unit selection 66 Sensaphone 2000 18 Viewing 66 Communicating With 38 INPUTS 45 Local 38 Alarm Programming tab 49–50 Modem 38 Alarm High Limit 49...
  • Page 128 Sensaphone 2000 User’s Manual Web Pages 87–94 Frequently Asked Questions 93–94 HTML Web Page formatting 89 Browser Page Refresh 90 “Create Now” button 91 Logo Settings 90 Web Page Filename 90 WML Filename exception 91 Internet Access Settings 88 Requirements for Creating 88...
  • Page 129: Test Log

    Test Log Test Log...
  • Page 130 Sensaphone 2000 User’s Manual...

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