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Sensaphone cell682 User Manual

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  • Page 3 User’s ManUal Version 1.6 SENSAPHONE ® REMOTE MONITORING SOLUTIONS...
  • Page 4 Every effort has been made to ensure that the information in this document is complete, accurate and up-to-date. Sensaphone assumes no responsibil- ity for the results of errors beyond its control. Sensaphone also cannot guarantee that changes in equipment made by other manufacturers, and referred to in this manual, will not affect the applicability of the informa- tion in this manual.

  • Page 5: Important Safety Instructions

    • Read and follow all warning and instruction labels on the product itself. • To protect the Cell682 from overheating, make sure all openings on the unit are not blocked. Do not place on or near a heat source, such as a radiator or heat register.

  • Page 6: Fcc Requirements

    1) this device may not cause harmful interference, and 2) this device must accept any interference received, including interference that may cause undesired operation. If you experience trouble with the Cell682, or you need information on obtaining service or repairs, please contact: Sensaphone...
  • Page 7 THIS LIMITED WARRANTY CONTAINS SENSAPHONE’S STANDARD TERMS AND CONDITIONS. WHERE PERMITTED BY THE APPLICABLE LAW, BY KEEPING YOUR SENSAPHONE PRODUCT BEYOND THIRTY (30) DAYS AFTER THE DATE OF DELIVERY, YOU FULLY ACCEPT THE TERMS AND CONDITIONS SET FORTH IN THIS LIMITED WARRANTY.
  • Page 8 Cell682 User’s Manual TO THE PURCHASER OF THE ORIGINAL COST OF THE PRODUCT, AND IN NO EVENT SHALL WARRANTORS BE LIABLE OR RESPONSIBLE FOR PAYMENT OF ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL AND/OR PUNITIVE DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO ANY LOST REVENUE, BUSINESS INTERRUPTION...
  • Page 9 PERFORMANCE AND ENFORCEMENT SHALL BE GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH THE LAWS OF THE STATE OF DELAWARE, WITHOUT REGARD TO THE PRINCIPLES OF CONFLICTS OF LAW. Effective date 05/01/2004 PHONETICS, INC. d.b.a. SENSAPHONE 901 Tryens Road Aston, PA 19014 Phone: 610.558.2700 Fax: 610.558.0222...
  • Page 10 Cell682 User’s Manual...

  • Page 11: Table Of Contents

    MoUnTIng The Cell682 (neMa-4X hoUSIng) . . . . . . . . . . . . . . . . . .
  • Page 12 TWo: STaTUS reqUeST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 chapter 10: cell682 web page ..... . 64 STaTUS refreSh .
  • Page 13 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 chapter 11: testing the cell682 ..... 66 noTIfICaTIon TeSTIng .
  • Page 14 Cell682 User’s Manual...

  • Page 15: Chapter 1: Introduction

    The Cell682 will produce a web page of input and output status and alarm acknowledgement history that can be viewed at www.cell682.com. You can also program the unit or control outputs from the web page. The Cell682 is the ulti- mate choice for remote monitoring and control where telephone lines are non- existent or too expensive.

  • Page 16: Cell682 Diagram

    • 6 Analog Inputs: 2.8K and 10K Thermistor (temperature), or 4–20mA • 2 Relay Outputs: 20 different automatic and manual modes • Local Logic Control • Machine-to-Machine Control among Cell682 units • Duplex and Simplex Pump Control • Wireless Alarm Message Delivery via Voice, E-mail, or text message.

  • Page 17: Quick Start

    Your CELL682 is accessible via the Internet at www.CELL682.com. Simply enter your PIN and password (default is cell682) and you will be logged in to the web page for your device. Your PIN is the last 4 digits of your serial number. Be sure to change your password for security purposes.

  • Page 18: Technical Support

    Cell682 User’s Manual technical sUpport This instruction manual will help you install and program the Cell682 properly. Be sure to read it completely before beginning the installation process. If there are any questions or problems that arise upon installation or operation, please contact our Technical Support team: SENSAPHONE®...

  • Page 19: Chapter 2: Installation

    (for example, a stud) of the support structure. Mount the Cell682 in an upright position so that you can easily connect wires to the terminal strips. The dimensions of the NEMA-4x enclosure are: 12.1” x 8.0” x...

  • Page 20: Locking The Nema 4X Enclosure

    Figure 1: NEMA-4 Mounting diagram locking the neMa 4X enclosUre The Cell682 enclosure can be locked by installing a small padlock through the loop on the front door of the enclosure. See Figure 2. Figure 2: Locking the NEMA-4x enclosure...

  • Page 21: Antenna Information

    The antenna must be connected before the device is powered up. power sUpply The Cell682 requires a 18VDC power supply to operate. This power supply will charge the internal 12V battery and provide the necessary power to transmit mes- sages over the wireless network.

  • Page 22: Wiring Procedure

    Cell682 User’s Manual battery backUp The CELL682 contains an internal 12V rechargeable battery. The battery will power the system for several hours in the event of a power failure. The unit incor- porates circuitry to maintain the proper charge for a 12V gel-cell battery whenever the power supply is plugged-in.

  • Page 23: Grounding

    Figure 5: Grounding the Cell682 wiring sensors to dry contact inpUts The Cell682 has 8 Dry Contact inputs that can be used to monitor Normally Open (N.O.) or Normally Closed (N.C.) sensors. In addition, they can also be used for pulse counting and equipment run-time accumulation.
  • Page 24 Cell682 User’s Manual Figure 6: Sensor connected to a dry contact input] Any N.O. or N.C. sensor can be attached to the Cell682 using 18–24 gauge wire. For distances of 1000’ or more, use heavier gauge wire. When running wire out- doors it is recommended that shielded cable be used.

  • Page 25: Wiring Sensors To Analog Inputs

    Figure 8: Connecting multiple N.O. sensors to one input terminal wiring sensors to analog inpUts The Cell682 has 6 Analog inputs that can be used to monitor 2.8K or 10K Thermistors (temperature) or 4–20mA transducers. Analog transducers are wired to the terminals labeled A1 through A6. The corresponding Ground terminals are located on the lower level terminal strip.

  • Page 26: Wiring Recommendations

    Connect the positive wire of your transducer to the positive ter- minal of your DC power supply. Connect the negative terminal of the transducer to an Analog Input terminal on the Cell682. Connect the negative terminal from your power supply to the adjacent ground terminal on the Cell682.
  • Page 27 LED Blinking: Unacknowledged alarm exists LED On: Acknowledged alarm exists reGIsTered: LED Off: Not registered (unit not activated) LED Blinking: Cell682 is sending or receiving messages LED On: Registered IN raNGe: LED Off: Not in range of wireless network LED On: In range of wireless network...
  • Page 28 Cell682 User’s Manual BaTTery oK: LED Off: No Battery LED Blinking: Battery condition low LED On: Battery OK poWer oK: LED Off: Power is Off LED Blinking slow: Power very low (unit hibernating) LED Blinking fast: Power is low LED On: Power is OK oUTpUT #1: LED Off: Output Relay #1 is off.

  • Page 29: Chapter 3: Software Installation

    • CD-ROM drive • Serial Port (or USB-to-serial adapter) cable with male DB9 connector The Cell682 Programming Software is easy to install. Make sure that all Windows applications are closed before attempting to run Setup. If you encounter problems during installation, please call Sensaphone Technical Support at 610-558-2700.
  • Page 30 Cell682 User’s Manual CoNNeCTING LoCaLLy The Cell682 Software will allow you to connect with the unit to view status and program it. First, connect a serial cable to a serial port on your computer. Connect the other end to the 9-pin RS-232 connector on the Cell682. Run the Cell682 Software.

  • Page 31: Checking Wireless Signal Strength

    Cell682 software while con- nected through the serial port. Login to your Cell682 and then click on Help then About from the main menu. A list of items will appear about the Software Version, Firmware Version, etc…...

  • Page 32: Cell682 Web Page

    You can view status and change settings in your Cell682 via the internet. This makes it possible to manage your unit from anywhere in the world. See Chapter 10 for detailed information on using the web page.

  • Page 33: Chapter 4: Input Programming

    Chapter 4: Input programming ChapTer 4: InpuT programmIng The Cell682 features 8 dry contact inputs and 6 analog inputs. The analog inputs are configurable as temperature or 4–20mA. The contact inputs can be used with Normally Open (NO) or Normally Closed (NC) sensors. The analog inputs can be used with 2.8K or 10K thermistors for temperature monitoring (available from...

  • Page 34: Dry Contact Inputs

    The 8 dry contact inputs can be programmed for normally open (NO) or normally closed (NC) operation. In addition, you can have the Cell682 count the number of times the input changes state (pulse count) and maintain the amount of time that the input is in the opposite state (Run Time).
  • Page 35 20 characters. INpUT eNaBLe/dIsaBLe A channel must be Enabled for the input to be read by the Cell682. When a chan- nel is enabled its status will appear on the status screen and on the web page. CoNfIGUrING THe INpUT Type The input Type can be either Normally Open or Normally Closed.

  • Page 36: Analog Inputs

    Cell682 User’s Manual aLarm oN reTUrN-To-NormaL The Cell682 has the capability to notify you when an input (that had previously gone into alarm) returns to normal. When checked, Alarm on Return-to-Normal initiates this notification. aLarm reCoGNITIoN TIme The Recognition Time is the time required for a fault condition to qualify as an alarm event.

  • Page 37: Analog Inputs Programming

    4–20mA transducer to measure the depth of water in a 15 foot well. Simply enter a Table Low value of 0 and a Table High value of 15 and the Cell682 will scale the input to read between 0 and 15 feet.
  • Page 38 The Cell682 has the capability to notify you when an input (that had previously gone into alarm) has returned to normal, that is, returns to within the pro- grammed alarm limits. When checked, Alarm on Return-to-Normal initiates this notification.
  • Page 39 Battery LED will blink. speCIaL fUNCTIoN INpUTs When the Cell682 is used for Pump Control, several of the inputs are dedicated to a specific task depending on whether Dry Contact or Analog Level is selected as the Pump Control method. The tables below identify which inputs are used and what function they serve.

  • Page 40: Chapter 5: Output Programming

    Cell682 User’s Manual ChapTer 5: ouTpuT programmIng The Cell682 has two relay outputs capable of switching up to 0.3A at 120VAC, or 1.0A at 24VDC. The outputs can be controlled in a number of ways both auto- matically and manually. Some examples are listed below: •...

  • Page 41: Configuring The Output Operating Mode

    Figure 4: Output manual select oUtpUt statUs & statistics The Cell682 software will display the current state of the output as well as the number of times the relay has turned on, the total time the relay has been on (cumulative), and the alarm status of the output (valid in pump control mode only).
  • Page 42 Cell682 User’s Manual machine, generator, ...) has been activated and for how long. These values can be reset and/or preset by clicking on the displayed value and entering a new one.

  • Page 43: Chapter 6: Pump Control

    Chapter 6: pump Control ChapTer 6: pump ConTrol The Cell682 can be used in Fill or Drain pump control applications using either float switches or an analog level transducer. When used with Float Switches, dry contact inputs #6-8 have a dedicated special function (see below): Pump Control using Float Switches Dry Contact Input #6 –...

  • Page 44: How It Works-Analog Level Sensor

    Table Range settings for Analog Input #6. installation recoMMendations Be sure to install and wire the Cell682 and associated equipment in accordance with all local codes and regulations. Adhere to Standard Practice/Best Practice policies when installing and wiring any control system. Be sure to include hand- operated switches to disconnect power on all pumps/equipment to insure worker safety when installing and servicing equipment.

  • Page 45: Programming For Pump Control

    LEDs to see if the Cell682 is functioning properly. If you are using “duplex” pump control, select the other output and set it for Pump Control mode also. After verifying that the unit is functioning properly, move your hand-operated pump switches to “Auto”...

  • Page 46: Output Wiring

    Cell682 User’s Manual oUtpUt wiring The output relays on the Cell682 are for low current control signals (0.3A 120VAC/1.0A 24VDC maximum). DO NOT directly connect the power for the pumps to these relays—THIS WILL PERMANENTLY DAMAGE THE Cell682. Use the Cell682 outputs to control intermediate motor contactors/relays that will switch actual power to the pumps.

  • Page 47: Chapter 7: Machine-To-Machine Control

    Cell682 units (or outputs within the same unit) based on input conditions. For example, you can switch an output on a Cell682 unit several miles away if an input on a different unit is greater than a specified value. The output being controlled must be set to manual mode.

  • Page 48: Local Output Control

    You can perform control logic using the same inputs and outputs on a single Cell682 unit. If you want to switch an output on the same Cell682 as the input, then simply enter the unit’s own PIN (a password is not required in this case). The output must be set to manual mode.

  • Page 49: Sample Application

    Your goal is to maintain a certain level in the well. If you place one Cell682 unit at each location you can have two peer-to-peer events accomplish your goal. In addition, you can use the Cell682 inputs to monitor other key items such as: •...
  • Page 50 Cell682 User’s Manual Figure 4: Turn Pump On if Level is Less than 5 feet Figure 5: Turn Pump Off is Level is Greater than 20 feet...

  • Page 51: Chapter 8: Alarm Notification

    Voice phone call The Cell682 can send alarm messages via a voice telephone call. It does this with- out having a telephone line connected to the unit. When an alarm message is sent as a voice call the number is dialed from the Cell682 Messaging Service Center.
  • Page 52 Cell682 User’s Manual Figure 1: Alarm Notification This screen provides a list of the programmed alarm destinations. To program or change a destination’s information, click on the name of the person to edit (or select unused for a new entry) and then click the Edit button. The Edit...

  • Page 53: Internet E-Mail

    Internet E-mail. In the To: field enter the e-mail address (up to 34 charac- ters). Warning: Before entering an e-mail address into the Cell682, be sure to test the address first, using your computer and standard email software. Verify that the...

  • Page 54: Text Messaging To Cell Phones

    To acknowledge send 1202 teXt Messaging to cell phones The Cell682 can send alarm messages to your wireless cellular telephone. The message will be sent to an e-mail address for your cell phone based on your cel- lular provider and your telephone number. The cell-provider/format list below will instruct you on how to enter the e-mail address for your particular service provider.

  • Page 55: Alarm Acknowledgment Via E-Mail

    Internet E-mail. In the To: field enter the e-mail address as described in the list below (up to 34 characters). Warning: Before entering an e-mail address into the Cell682, be sure to test the address first, using your computer and standard email software. Verify that the address is working and that the message is delivered.

  • Page 56: Chapter 9: Operation

    Below is an example of what the Cell682 would say during a typical ‘voice’ noti- fication: CELL682 Alarm Message High temperature alarm at “Jim’s Ice Cream”...

  • Page 57: Tier Delay

    To acknowledge send 2002 aLarm NoTIfICaTIoN—TexT messaGe To CeLL pHoNe When sending an alarm text message to a cell phone the Cell682 leaves a mes- sage on the display of the phone. A sample is shown below Low 4-20mA ALARM at Sensaphone Cell682 #250...

  • Page 58: Alarm Acknowledgment

    Level crossed limit of 36 degrees To acknowledge press 1 To acknowledge the alarm you must press “1” when prompted. The Cell682 will respond by saying: “Alarm acknowledged”. If the Touch-Tone acknowledgment code is not received the Cell682 will say “error, not acknowledged” and repeat the message 2 more times.

  • Page 59: Alarm Acknowledgment-Text Message To Cell Phone

    1503, you would simply reply back with “1503. ” If you do not have a two- way pager then you can send the Cell682 an e-mail using either a computer or a cell phone. The e-mail address of your Cell682 is PIN@cell682.com, where you would substitute the word PIN with your PIN number.
  • Page 60 Cell682 User’s Manual A sample e-mail Status Report is shown below: D1: Pump 1 Run 243:33:12 1591 OK D2: Pump 2 Run 012:30:00 1295 OK D3: High Water 000:00:00 0 OK D4: Door sensor 000:00:00 0 Alarm D5: Pump 1 fault 000:00:00 0 OK D6: Pump 2 fault 000:00:00 0 OK D7: Gen.

  • Page 61: Chapter 10: Cell682 Web Page

    PIN and Password (default password is cell682), and click Login. The web page for your Cell682 will be displayed. The web page presents a view of the system which is very similar to the Cell682 PC Software, except for the fact that it is a snapshot of information from a specific point in time—it is not updating...

  • Page 62: Switching Outputs Via The Web Page

    Cell682 User’s Manual switching oUtpUts Via the web page To switch an output, Login to the web page and click Outputs. Next, click on the Output number you want to switch. On the programming screen, locate the State field and select On or Off, then click OK. The command to switch the output will be sent to your unit.

  • Page 63: Chapter 11: Testing The Cell682

    For analog inputs, verify that the input reading matches the entity being mea- sured. For example, for temperature inputs confirm that the unit is reporting the correct temperature. For 4–20mA inputs, confirm that the level or value being displayed in the Cell682 matches the actual conditions being measured.

  • Page 64: Output Testing

    Confirm that the power limitations of the outputs will not be exceeded. The Cell682 outputs are rated for a maximum of 0.3A at 120VAC or 1.0A at 24VDC. Test the outputs by switching them on and off manually and confirming that the device being controlled turns on and off.
  • Page 65 Setting the input above the pumps-Off level will turn off both pumps. Once you have confirmed that the Cell682 is controlling the system properly, allow the system to operate automatically. Observe a complete Drain or Fill cycle...

  • Page 66: Appendix A: Checking Your Cell682

    We recommend that you test your Cell682 weekly to be sure it is functioning properly. This will ensure that when a problem arises the Cell682 will be ready to alert the appropriate personnel. A blank Test Log is included at the back of this manual.

  • Page 67: Appendix B: Troubleshooting

    Why IS The ‘In range’ leD off? • If the unit is not within range of the wireless network the LED will not turn • It typically takes 1-2 minutes from power-up for the Cell682 to recognize the wireless network and turn on the LED.
  • Page 68 My UnIT Won’T Make a voICe Call . • The telephone number is programmed incorrectly. • The Cell682 will not send any alarm messages if you are connected locally. • There are no destinations programmed. • None of the destinations are enabled.
  • Page 69 • The input condition for the machine-to-machine command is not being met. • The PIN and Password for the remote unit is programmed incorrectly. My Cell682 ISn’T DISplayIng The CorreCT valUe froM My 4–20Ma TranSDUCer . • The analog input jumper isn’t set to the 4–20mA position.
  • Page 70 Cell682 User’s Manual • The float switches are not Normally Open. • The Lead, Lag, and Pumps-Off float switches are not wired to the proper inputs.

  • Page 71: Appendix C: Thermistor Table

    appenDIX C: Thermistor Table appendIX C: ThermIsTor Table 10k therMistor data Degrees Celsius Resistance (Ohms) 135.2K 78.91K 47.54 29.49K 18.79K 12.25K 8,194 5,592 3,893 2,760 1,990 2.8k therMistor data Degrees Celsius Resistance (Ohms) 187,625 94,206 49,549 27,180 15,491 9,142 5,572 3,498 2,256 1,491...

  • Page 72: Appendix D: Cell682 Specifications

    Operating Temperature: -22° to 140°F (-30° to 60°C) Operating Humidity: 0 to 90% RH non-condensing Storage Temperature: -22° to 158°F (-30° to 70°C) physical: cell682 Unit in neMa-4 enclosUre Dimensions: 12”h x 8”w x 6”d (30.5 x 20.3 x 15.2 cm)
  • Page 73 D: Cell682 Specifications Weight: 8 lbs. (2.7kg) Specifications subject to change without notice.

  • Page 74: Appendix E: Replacing The Backup Battery

    4. Loosen the compression wiring connectors and allow 6-10” of cable slack to come into the enclosure. This will make it easier to turn the panel over. 5. Remove the four screws securing the Cell682 housing to the back panel and carefully remove the Cell682.
  • Page 75 appenDIX e: replacing the backup battery – terminal terminal Figure 1: Battery placement...

  • Page 76: Appendix F: Optional Accessories

    Cell682 User’s Manual appendIX f: opTIonal aCCessorIes The sensors and accessories listed below are available from Sensaphone and rep- resent the most commonly used devices. Other dry contact sensors or 4–20mA transducers, designed for more specialized applications, may also be used.

  • Page 77: Appendix G: Returning Your Cell682 For Repair

    Cell682 for repair appendIX g: reTurnIng Your Cell682 for repaIr In the event that the Cell682 does not function properly, we suggest that you do the following: 1. Record your observations regarding the Cell682’s malfunction. 2. Call Sensaphone Technical Support toll-free at 1-877-373-2700 or e-mail support@sensaphone.com prior to sending the unit to Sensaphone for...

  • Page 78: Test Log

    Cell682 User’s Manual Test Log...
  • Page 79 Test log...
  • Page 80 Cell682 User’s Manual...
  • Page 81 Test log...
  • Page 82 Cell682 User’s Manual...

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