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Sensaphone 1800 User Manual

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SENSAPHONE
®
1800
User's Manual
Version 1.03

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  • Page 1 SENSAPHONE ® 1800 User’s Manual Version 1.03...
  • Page 2 Phonetics, Inc. also cannot guarantee that changes in equipment made by other manufacturers, and referred to in this manual, will not affect the applicability of the information in this manual. Copyright © 2003 by Phonetics, Inc., dba SENSAPHONE ® First Edition, version 1.03, September, 2008 Written and produced by Phonetics, Inc.

  • Page 3: Important Safety Instructions

    Do not place on or near a heat source, such as a radiator or heat register. • Do not use your Sensaphone 1800 near water, or spill liquid of any kind into it. • Be certain that your power source matches the rating listed on the AC power transformer.
  • Page 4 Sensaphone 1800 Manual CAUTION: To reduce the risk of fire or injury to persons, read and follow these instructions: 1. Replace the battery only with the same or equivalent type recommended by the manufacturer. 2. Do not dispose of the battery in a fire. The cell may explode. Check with local codes for possible special disposal instructions.

  • Page 5: Fcc Requirements

    Chapter FCC Requirements Part 68: The Sensaphone 1800 complies with 47 CFR, Part 68 of the rules. On the back of the unit there is a label that contains, among other information, the Certification Number and the Ringer Equivalence Number (REN) for this equipment.
  • Page 6 Sensaphone 1800 Manual If the equipment is causing harm to the telephone network, the telephone company may ask that you disconnect this equipment from the network until the problem has been corrected or until you are sure that the equipment is not malfunctioning.

  • Page 7: Canadian Department Of Communications Statement

    The termination on a loop may consist of any combination of devices subject only to the requirement that the total of the Ringer Equivalent Numbers of all the devices does not exceed 5.0. For Sensaphone 1800, the AC Ringer Equivalent Number is 0.6B.
  • Page 8 Sensaphone 1800 Manual viii...

  • Page 9: Year Limited Warranty

    THIS LIMITED WARRANTY CONTAINS SENSAPHONE’S STANDARD TERMS AND CONDITIONS. WHERE PERMITTED BY THE APPLICABLE LAW, BY KEEPING YOUR SENSAPHONE PRODUCT BEYOND THIRTY (30) DAYS AFTER THE DATE OF DELIVERY, YOU FULLY ACCEPT THE TERMS AND CONDITIONS SET FORTH IN THIS LIMITED WARRANTY.
  • Page 10 Sensaphone 1800 Manual UNDER THIS WARRANTY IS LIMITED TO REPAIR OR REPLACEMENT OF THE PRODUCT, AT THE WARRANTOR’S OPTION AS TO REPAIR OR REPLACEMENT. IN NO EVENT SHALL WARRANTORS BE LIABLE OR RESPONSIBLE FOR PAYMENT OF ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL AND/OR PUNITIVE DAMAGES OF...
  • Page 11 Chapter TO REPORT A GIVEN EVENT OR CONDITION, WHETHER OR NOT CAUSED BY WARRANTORS’ NEGLIGENCE. YOU AGREE TO RELEASE, WAIVE, DISCHARGE AND COVENANT NOT TO SUE WARRANTORS, THEIR OWNERS, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS OR AFFILIATED COMPANIES, FOR ANY AND ALL LIABILITIES POTENTIALLY ARISING FROM ANY CLAIM, DEMAND OR ACTION BASED UPON ANY LOSSES, LIABILITIES, DAMAGES OR COSTS, INCLUDING BUT NOT LIMITED TO DAMAGES THAT ARE DIRECT OR INDIRECT, INCIDENTAL, SPECIAL OR...
  • Page 12 Sensaphone 1800 Manual 5. LEGAL REMEDIES AND DISCLAIMER: Some jurisdictions may not allow, or may place limits upon, the exclusion and/or limitation of implied warranties, incidental damages and/or consequential damages for some types of goods or products sold to consumers and/or the use of indemnification terms.

  • Page 13: Table Of Contents

    Mounting the 1800 . . . . . . . . . . . . . . . . . . .
  • Page 14 Sensaphone 1800 Manual ENABLE/DISABLE ZONE ALARMS . . . . . . . . . . . . . . . . . 34 ENABLE/DISABLE SOUND LEVEL ALARM .
  • Page 15 APPENDIX A: Checking for Proper Operation . 111 APPENDIX B: Replacing the Back-up Battery . . 113 APPENDIX C: Troubleshooting the 1800 . . . . . 115 APPENDIX D: 2 .8 and 10K Thermistor Tables . 125...
  • Page 16 APPENDIX E: 1800 Technical Specifications . . . 127 APPENDIX F: 1800 Quick Reference Guide . . . 129 APPENDIX G: Accessories . . . . . . . . . . . . . . . . 133 APPENDIX H: Returning Your 1800 for Repair .

  • Page 17: Chapter 1: Introduction

    A complete status report of all monitored conditions can also be heard simply by calling the 1800. An optional web page can be periodically updated to allow viewing 1800 status from any internet-connected computer.

  • Page 18: Features

    Sensaphone 1800 Manual power are easily accessible from the front of the unit. The 1800 is powered by a plug-in adapter and has a 2.2AH rechargeable backup battery located behind the panel. Circuitry in the unit will maintain precise charging of the battery system. The unit also includes Line Seizure capability to ensure that the telephone line is available when necesssary (See optional Line Seizure Kit # FGD-0060).

  • Page 19: Layout

    Chapter 1: Introduction LAYOUT Figure 1: Sensaphone 1800 diagram 1. Programming Keypad 9. External Mic Terminals 2. Grounding Lug 10. Built-in Condenser Mic 3. 12 Power Terminals 11. System On LED 4. N.O./N.C. Relay Output 12. Phone-in-use LED Terminals 13. Output On LED 5.

  • Page 20: Technical Support

    Sensaphone 1800 Manual TECHNICAL SUPPORT Reading this instruction manual will help you install and program the 1800. Programming and voice recording are performed locally using the built-in keypad. Some programming can also be accessed via touch-tone phone. If there are any questions or problems that arise upon installation or operation, please contact Technical Support at: PHONETICS, INC.

  • Page 21: Chapter 2: Installation

    Chapter 2: Installation CHAPTER 2: INSTALLATION OPERATING ENVIRONMENT The Sensaphone 1800 should be mounted and operated in a clean, dry environment. The unit is microprocessor-controlled and as a result it should not be installed near devices that generate strong electromagnetic fields. Such interference is typically generated by power switching equipment such as relays or contactors.

  • Page 22: Locking The Enclosure

    Sensaphone 1800 Manual Locking the Enclosure The 1800 enclosure can be locked by installing a small padlock through the loop on the front door of the enclosure. See Figure below. Figure 2: Locking the Enclosure Grounding Connect a heavy gauge (#10AWG) copper wire to the earth ground lug on the left end of the panel and connect the other end to a ground rod or metal cold water pipe (See Figure 3).
  • Page 23 (or open-up) the compression washer. Insert all cables through the two connectors. When finished turn them clockwise to secure and seal the 1800 from the outside environment. If you don't have enough cables to obtain a snug fit you can insert a small piece of soft...

  • Page 24: Turning The 1800 On

    Note that when the unit is turned off, all programming is retained in non-volatile memory. Backup Battery The Sensaphone 1800 includes a 12V 2.2AH sealed lead-acid gel- cell rechargeable battery for system back-up in the event of a power failure. The battery will provide approximately 12 hours of backup time.

  • Page 25: Telephone Line

    For example, if an emergency occurs which puts the 1800 in alarm mode, the unit will be able to dial out even if a telephone has been left off the hook. To the right...

  • Page 26: Wiring Sensors And Transducers

    Sensaphone 1800 Manual These terminals can be used to share the line with other devices (telephone, fax machine, modem) and to give the 1800 priority in the event of an emergency. To make use of this feature you must have all the extension devices originate from the EXT. terminals.

  • Page 27: Wiring Recommendations

    DC power supply. Connect the negative terminal of the transducer to a Zone terminal on the Sensaphone 1800. Connect the negative terminal from your power supply to the adjacent ground terminal on the 1800.

  • Page 28: Led Indicators

    Sensaphone 1800 Manual When preparing wire for connection to the terminal blocks, strip 4" of insulation from the conductor (see figure below .25" Figure 6: Wire stripped for connection LED INDICATORS The LEDs provide on-site alarm and status information. Listed below are descriptions of how the LEDs work.

  • Page 29: Chapter 3: Quick Start Guide

    HOW THE KEYPAD COMMANDS WORK The 1800 uses simple keypad commands to program and listen to all pertinent parameters. All of the keypad commands begin with either the SET, WHAT IS, or SENSOR ON/OFF keys. The SET key is used to program parameters.

  • Page 30: Acknowledging A False Alarm

    Sensaphone 1800 Manual or have aborted the command. If the unit says “Error 2,” it means that the keypad is locked and must be unlocked to perform the function. ACKNOWLEDGING A FALSE ALARM While programming the unit you may inadvertently set off an alarm.

  • Page 31: Chapter 4: Zone Programming

    Sound Level Recognition Time Sound Level Calibration CONFIGURE ZONE TYPE The 1800 is compatible with normally open, normally closed, 10K thermistor (temperature), 2.8K thermistor (temperature), and 4– 20mA type sensors. All of the Zones are configured simultaneously by keying in a simple key sequence after connecting all of your sensors.

  • Page 32: Manual Zone Configuration

    Sensaphone 1800 Manual 2. Press the CONFIGURE key. The 1800 will announce each Zone number and its detected Zone type. The Zones are now considered normal. If a normally closed Zone becomes open, an alarm will occur. If a normally open Zone becomes closed, an alarm will occur.
  • Page 33 Chapter 4: Zone Programming 3. Press the corresponding Zone key (1–8). The 1800 will say “Enter Mode.” 4. Press the key which corresponds to the type of Zone according to the table below: 1: NC Dry Contact 2: NO Dry Contact 3: 10K Thermistor (temperature sensor) 4: 4–20mA...

  • Page 34: Enable/Disable Zone Alarms

    To enable/disable Zones: 1. Press the SENSOR ON/OFF key. 2. Press the corresponding number key (1-8) of the Zone you want to enable/disable. 1800 will say “Off” to indicate disabled or “On” to indicate enabled. 3. Repeat key sequence to change.

  • Page 35: Enable/Disable Sound Level Alarm

    The default setting is enabled (on). To enable/disable sound: 1. Press the SENSOR ON/OFF key. 2. Press the Sound Alarm key (9). 1800 will say “Off” to indicate disabled or “On” to indicate enabled. 3. Repeat the steps to change.

  • Page 36: Enable/Disable Power

    The default setting is enabled (on). To enable/disable power: 1. Press the SENSOR ON/OFF key. 2. Press the power key (0) to enable/disable. 1800 will say “Off” to indicate disabled or “On” to indicate enabled. 3. Repeat the steps to change.

  • Page 37: Configure Temperature Scale

    The default is degrees Fahrenheit. To change the Temperature Scale: 1. Press the SENSOR ON/OFF key. 2. Press the F/C key. The 1800 will say “degrees F” or “degrees C” to indicate the current setting. Repeat the key sequence to change.

  • Page 38: Configure Table Range For 4-20Ma Sensors

    Table Low value of 0 and a Table High value of 15 and the 1800 will scale the Zone to read between 0 and 15. The low and high table range can be set from -10,000 to + 10,000. To make a value negative, precede the value with the [RINGS/TAD/*] key.
  • Page 39 Chapter 4: Zone Programming 4. Using the number keys, enter the Table Low value, then press ENTER. The 1800 will say “Enter High Number.” 5. Using the number keys, enter the Table High value and press ENTER. The 1800 will say “OK.”...
  • Page 40 Sensaphone 1800 Manual 3) Press the corresponding Zone number (1–8). The 1800 will say “Low” then speak the value, then 1800 will say “High” and speak the value.

  • Page 41: Alarm Recognition Time

    Zone and Power alarms from 0 seconds up to 272 minutes. Sound level alarms may be programmed from 5 to 60 seconds. NOTE: When the main power fails, the 1800 will announce out loud “Power is OFF” every 15 sec- onds.
  • Page 42 Sensaphone 1800 Manual 3. Press the corresponding Zone key (1–8), Power(0), or Sound(9). The 1800 will say “Enter minutes.” 4. Using the number keys, enter minutes. Then press ENTER. The 1800 will say “Enter seconds.” 5. Using the number keys, enter seconds. Then press ENTER.
  • Page 43 To play back the Alarm Recognition Time: 1. Press the WHAT IS key. 2. Press the REC TIME key. 3. Press the corresponding Zone key (1–8), Power(0), or Sound (9). The 1800 will recite the programmed recognition time for that Zone.

  • Page 44: Alarm Limits

    NOTE: Only Zones configured as temperature or 4–20mA can have Alarm Limits programmed. To program the Low Alarm Limit: 1. Press the SET key. 2. Press the LOW LIMIT key. 3. Press the corresponding Zone key (1–8), 1800 will say “Enter number.”...
  • Page 45 To program the High Alarm Limit: 1) Press the SET key. 2) Press the HIGH LIMIT key. 3) Press the corresponding Zone key (1-8), 1800 will say “Enter number.” 4. Using the number keys, enter a value. Then press ENTER.
  • Page 46 To Play back the Low Alarm Limit: 1. Press the WHAT IS key. 2. Press the LOW LIMIT key. 3. Press the corresponding Zone key (1-8), 1800 will say the programmed value. To Play Back the High Alarm Limit: 1. Press the WHAT IS key.

  • Page 47: Zone Calibration

    To make a value negative, precede the value with the [RINGS/TAD/*] Key. To calibrate a Zone: 1. Press the SET key. 2. Press the CALIBRATE key. 1800 will say “Enter number.” 3. Press the corresponding Zone key (1–8). 1800 will say “Enter number.”...
  • Page 48 4. Enter the number. Then press ENTER. The 1800 will say “OK.” To play back the present calibration: 1. Press the WHAT IS key. 2. Press the CALIBRATE key. 3. Press the corresponding Zone key (1–8). The 1800 will recite the programmed calibration.

  • Page 49: Sound Level Calibration

    This feature allows you to program the level of sound that will cause the 1800 to respond to an alarm and dial out. It may be useful to desensitize the 1800 to sound if it is installed in an area with a relatively high noise level, or where a loud noise occurs frequently but is not associated with an alarm.
  • Page 50 Sensaphone 1800 Manual To play back the Sound Level calibration: 1. Press the WHAT IS key. 2. Press the CALIBRATE key. 3. Press the SOUND key. The 1800 will recite the programmed sound sensitivity level.

  • Page 51: Designating A Zone As Unused

    2. Press the SET key. The 1800 will say “Enter Number.” 3. Press the corresponding number of the Zone you wish to mark as unused. The 1800 will respond by saying “Off.” Repeat the key sequence to place the Zone back in use.

  • Page 52: Exit Delay

    Sensaphone 1800 Manual EXIT DELAY The Exit Delay feature is useful when you are using your 1800 for security monitoring. This feature allows you to exit a building without tripping a security alarm. When tripping an alarm is unavoidable, yet a true alert condition has not actually occurred, the alarm response—including dial-out—can be temporarily suppressed.

  • Page 53: Temperature-Only Status Report

    Chapter 4: Zone Programming TEMPERATURE-ONLY STATUS REPORT You can receive a limited status report that only includes inputs configured as temperature. This can be useful when you don't care to listen to the entire status report. To initiate a Temperature-only Status Report: 1.
  • Page 54 Sensaphone 1800 Manual...

  • Page 55: Chapter 5: Communication Programming

    Keypad lock Local voice mute DATE and TIME The 1800 has an internal clock/calendar that is used to time-stamp events and maintain alarm history. To program the date and time: 1. Press SET, followed by the DATE/TIME key. 2. The unit will say “Enter date.” Enter the date in month/day/year (mm/dd/yy) format using two digits for each.
  • Page 56 Sensaphone 1800 Manual 3. Next, the unit will say “Enter time.” Enter the time in 24-hour format (e.g. 3:00 = 15:00) using hours/minutes (hh/mm) format. For example, if the time was 1:30 you would enter 1330, then press ENTER. 4. To check the date and time press WHAT IS, followed by DATE/ TIME.

  • Page 57: Voice Messages

    The 1800’s digital speech recording feature allows you to record custom messages for each of the eight Zones and an ID Message. This means that when 1800 calls you during an alarm, you will hear a personalized Voice Message telling you exactly what alarm condition exists.
  • Page 58 2. Press the MESSAGE key. 3. Press the ID key (number 0 key). 4. The 1800 will play back your recorded message. The Zone Messages are used to identify the device or condition being monitored such as temperature, humidity, equipment alarms, security alarms, etc.
  • Page 59 To play back the message for Zone 1: 1. Press the WHAT IS key. 2. Press the MESSAGE key. 3. Press the number 1 key (substitute other Zone numbers to hear their respective messages). The 1800 will play back your recorded message.

  • Page 60: Id Number

    The ID Number can be up to 16 digits long. When the 1800 is called from a remote location, it always begins its message with the identification number: “Hello, this is (ID Number).”...
  • Page 61 Chapter 5: Communication Programming To play back the ID Number: 1. Press the WHAT IS key. 2. Press the ID key (number 0 key). 3. The 1800 will recite the ID Number.

  • Page 62: Alarm Dial-Out Telephone Numbers

    Sensaphone 1800 Manual ALARM DIAL-OUT TELEPHONE NUMBERS The Sensaphone 1800 will dial up to eight 48-digit phone numbers to report alarm conditions. These are the numbers that will be called during an alarm dial-out. The unit can deliver an alarm message via voice telephone call, numeric page, or alphanumeric page.
  • Page 63 Chapter 5: Communication Programming 4. Enter the phone number using the number keys, and then press ENTER. 1800 will say “OK.” To play back a programmed dial-out telephone number: 1. Press the WHAT IS key. 2. Press the PHONE NUMBER key.

  • Page 64: Numeric Pager Dialout

    The 1800 will recite the type of call (voice, pager, alphanumeric pager) and the number programmed. If there is no number programmed, 1800 will say “No number.” Numeric Pager Dialout When programming the 1800 to dial a Numeric pager there are two methods that can be used: mode and mode.
  • Page 65 Chapter 5: Communication Programming 4. Press CODE 3 (This tells 1800 this is a Numeric pager call). 5. Enter the pager telephone number using the number keys. Then press ENTER. The 1800 will say “OK.” To program a NUMERIC PAGER using the MANUAL Mode: 1.
  • Page 66 Sensaphone 1800 Manual 4. Press CODE 3 (This tells 1800 this is a Numeric pager call). 5. Enter the pager telephone number using the number keys. 6. Press CODE 1 twice. NOTE: Depending on your pager service, you may need to insert a longer or shorter delay (additional pauses).

  • Page 67: Alphanumeric Pager Dialout

    This is the standard protocol used by most major service providers. You will need to know this telephone number and your pager ID Number to program this type of call into the 1800. If you don't know the paging terminal number or your pager ID Number, contact your service provider (or visit their web page).
  • Page 68 3. Press any unassigned number key (keys 1–8) to represent the new telephone number entry. 1800 will respond: “Enter number.” 4. Press CODE 4 (tells 1800 this is an Alpha Numeric pager call). 1800 will say “Alpha Pager.” 5. Enter the telephone number of your paging terminal using the...
  • Page 69 Chapter 5: Communication Programming 6. Press CODE 5 (this tells the 1800 that the next digits will be the pager ID number). 1800 will say “Alpha ID.” 7. Using the number keys, enter the pager ID Number and then press ENTER.
  • Page 70 To delete a dial-out telephone number: 1. Press the SET key. 2. Press the PHONE NUMBER key. 3. Select the Phone number (1–8) to erase. The 1800 will say “Enter number.” 4. Press the ENTER key. 1800 will say “OK.”...

  • Page 71: Special Dialing Options

    A two-second pause can be inserted in the dialout telephone number by pressing CODE 1. The 1800 can be instructed to wait for the call to be answered before dialing additional digits. This is useful if you need to call a company’s main number and then dial additional digits to go to a specific extension (Example: 888-555-1200—wait for answer—227).

  • Page 72: Blind Dialing

    1800 dial blindly (i.e., without dial tone). To do this, make the first digit of each telephone number a pause (CODE 1). When the 1800 sees this as the first digit, it will not check for a dial tone, but dial the number regardless.

  • Page 73: Dial-Out Test Mode

    2. Press the TEST key. The 1800 will say “Enter Number.” 3. Press a number key (1–8) corresponding to the phone number entry you wish to test, and press ENTER. The 1800 will dial the number and send a test message.

  • Page 74: Alarm Acknowledgment Codes

    Sensaphone 1800 Manual ALARM ACKNOWLEDGMENT CODES When the 1800 detects an alarm, it starts dialing each telephone number until it receives acknowledgment. An alarm can be acknowledged either by pressing the ALARM CANCEL button on the keypad and entering an Acknowledgment Code, or by entering the Acknowledgment Code over the telephone using touch tones.
  • Page 75 4. Enter a 4-digit acknowledgment code. The 1800 will say “OK.” To play back an Acknowledgment Code: 1. Press WHAT IS. 2. Press CODE. 3. Press a telephone number entry 1–8. The 1800 will recite the Acknowledgment Code for the selected telephone number entry.

  • Page 76: Alarm History

    Sensaphone 1800 Manual ALARM HISTORY The 1800 will retain historical information on the last 10 alarms. The information retained includes: Zone number, the time/date that the alarm occurred, and the User number that acknowledged the alarm. To hear the Alarm History: 1.

  • Page 77: Tone Or Pulse Dialing

    Chapter 5: Communication Programming TONE OR PULSE DIALING The 1800 can dial out in pulse or touch-tones. All numbers will be called using the chosen dialing method. The default is TONE. To program as either Tone or Pulse: 1. Press the SENSOR ON/OFF key.

  • Page 78: Rings Until Answer

    Sensaphone 1800 Manual RINGS UNTIL ANSWER The Rings Until Answer is the number of rings that must occur before 1800 answers the phone. This value can be from 1 to 15. The default value is 4. To program Rings Until Answer: 1.

  • Page 79: Call Delay Time

    Chapter 5: Communication Programming CALL DELAY TIME The call delay time is the length of time the 1800 will announce an alarm before it starts the dial-out sequence. This only applies to the first call. To set delay time between calls, see INTERCALL TIME.
  • Page 80 4. Using the number keys, enter the number of seconds, and then press ENTER. The 1800 will say “OK.” To play back the call delay time: 1. Press the WHAT IS key. 2. Press the CALL DELAY key. The 1800 will recite the programmed time.

  • Page 81: Intercall Time

    Chapter 5: Communication Programming INTERCALL TIME The Intercall Time is the programmable period of time the 1800 waits between making alarm phone calls. Intercall Time is activated only after alarm dial-out to the first telephone number fails to be acknowledged. This period can be programmed from 10 seconds to 60 minutes.
  • Page 82 4. Using the number keys, enter the number of seconds, and press ENTER. The 1800 will say “OK.” To play back the Intercall Time: 1. Press the WHAT IS key 2. Press the INTERCALL TIME key The 1800 will recite the programmed time.

  • Page 83: Call Progress

    Chapter 5: Communication Programming CALL PROGRESS The 1800 monitors call progress when it dials out for an alarm. If 1800 encounters a busy signal or receives no answer after eight rings, the unit hangs up, waits the programmed intercall time and then dials the next phone number.

  • Page 84: Voice Repetitions

    Sensaphone 1800 Manual VOICE REPETITIONS The voice repetitions is the number of times the 1800 will recite the alarm message per phone call when it dials out. This can be programmed from 1 to 10 repetitions. The default value is 3 repetitions.

  • Page 85: Max Calls

    Chapter 5: Communication Programming MAX CALLS The 1800 has the ability to acknowledge itself by using the Max Calls function. The unit keeps a count of the number of phone calls it makes for a particular alarm. Once the number of calls made reaches Max Calls, the 1800 will acknowledge the alarm and stop the dialout process.
  • Page 86 Sensaphone 1800 Manual 2. Press the MAX CALLS key. The 1800 will recite the value of max calls.

  • Page 87: Telephone Answering Device (Tad) Compatibility

    2. Press the SENSOR ON/OFF key. 3. Press the TAD key. The 1800 will say “On.” (If 1800 says “Off ” repeat steps 2 and 3.) 4. Once TAD is on, allow the phone to ring once when you call the unit and then hang up.

  • Page 88: Listen-In Time

    3. Using the number keys, enter the seconds, then press ENTER. The 1800 will say “OK.” To play back the Listen-in Time: 1. Press the WHAT IS key. 2. Press the LISTEN TIME key. The 1800 will recite the time programmed.

  • Page 89: Locking The Keypad

    “locked” mode. If you enter the correct code, you will gain access to 1800 to use the phone commands. If you enter the incorrect code, 1800 will hang up. You cannot program or change the lock code remotely.
  • Page 90 1800 will say “Enter security code.” 3. Using the number keys, enter your 4-digit code and press ENTER. (If you enter the incorrect code, 1800 will say “error 2.”) If the correct code was entered, the 1800 will say “OK.”...

  • Page 91: Speaker Mute

    1. Press the SENSOR ON/OFF key. 2. Press the MUTE key. The 1800 will say “On” to indicate that the speaker mute is on. It will say “Off ” to indicate when the speaker mute is off. 3. Repeat key sequence to change.

  • Page 92: Callback Acknowledgment

    10 times, and the unit will answer and say “Alarm Acknowledged.” NOTE: If TAD is also enabled, then the 1800 will answer on 1 ring and acknowledge the alarm. To Enable the Callback Acknowledgment Feature: 1.

  • Page 93: Chapter 6: Controlling The Output

    Chapter 6: Controlling the Output CHAPTER 6: CONTROLLING THE OUTPUT The 1800 includes a relay output that can be used to control a light, siren, or other device. The output is a Form-C Normally Open/ Normally Closed mechanical relay and is rated for 120VAC 2A. A...

  • Page 94: Manual Mode

    When programmed for Manual mode, the command to switch the output is: SENSOR ON/OFF + OUTPUT. The 1800 will respond “ON” or “OFF” to indicate the state of the output. Note: If the 1800 says nothing, the output is not programmed for manual mode.
  • Page 95 3. Using the number keys, enter a value for the output mode. 4. Press the ENTER key. The 1800 will say “OK” and recite a description of the mode selected, such as “Automatic on Zone 1” or “Manual.” Note that when is selected, the 1800 will simply say “Automatic on...
  • Page 96 Sensaphone 1800 Manual 96 96...

  • Page 97: Chapter 7: Internet Web Status

    Chapter 7: Internet Web Status CHAPTER 7: INTERNET WEB STATUS Your 1800 can create a web page based on the sensors connected to it and post the web page on the internet. The web page will contain a snapshot status of all monitored conditions, hourly snapshots of all zones, and a full history of all logged alarms (max: 10 alarms per day).
  • Page 98 Sensaphone 1800 Manual The 1800 will say “ENTER CODE.” Enter the Authorization code provided by Sensaphone and then press ENTER. The authorization code activates the web page for one year. 3. Enter the web server telephone number provided to you with your new account information (Be sure to enter a “1”...

  • Page 99: Chapter 8: Operation

    When dialing out to a destination programmed as “voice,” the 1800 waits for the phone to be answered, then recites its user-recorded identification message, then the message identifying the zone or zones that have gone into alarm. Below is an example of what the 1800 might say during a typical...

  • Page 100: Alarm Dialout-Pager

    Alarm Dialout—Alphanumeric Pager When dialing out to a destination programmed as “Alphanumeric Pager,” the 1800 leaves a text message up to 160 characters long on the display of an alphanumeric pager or wireless phone. IMPORTANT: When dialing out to a phone number programmed as “Alphanumeric Pager,”...

  • Page 101: Alarm Acknowledgment

    (rotary) telephone unless the Callback Acknowledgment feature is enabled. Alarm Acknowledgment—Numeric Pager Dialout The 1800 will dial out to your pager service and leave a number on the display of your beeper. (See Programming, Ch. 5) The unit...
  • Page 102 1800 will respond by saying: “beep,” “error,” “goodbye.” The alarm has not been acknowledged. The 1800 will hang up and wait for you to call back and enter the acknowledgment code. This waiting period is called the “intercall delay time.”...

  • Page 103: Alarm Acknowledgment-Alpha Pager Dialout

    (rotary) telephone unless the Callback Acknowledgment feature is enabled. Below is an example of what the 1800 will say when you call it back to acknowledge a typical alarm: “Hello, this is 555-2278, ‘Acme Warehouse at 3rd and Chestnut Streets,’...

  • Page 104: Alarm Acknowledgment-Automatic (Max Calls)

    Alarm Acknowledgment—Automatic (Max Calls) The 1800 has the ability to acknowledge itself by using the Max Calls function. The unit keeps a count of the number of phone calls it makes for a particular alarm. Once the number of calls made reaches Max Calls, the 1800 will acknowledge the alarm and stop the dialout process.

  • Page 105: Call-In Status

    Chapter 8: Operation Chapter 8: Operation CALL-IN STATUS You can also call into the 1800 using a Touch-Tone telephone to obtain a status report. After answering, the 1800 will recite a status report. Immediately following the status report, 1800 allows you to use Touch-Tone commands to enable/disable zones, change limits, control the output, etc.

  • Page 106: Remote Commands Via Touch-Tone Phone

    Sensaphone 1800 Manual REMOTE COMMANDS VIA TOUCH-TONE PHONE You can issue a number of commands to the 1800 remotely using a Touch-Tone telephone. This command mode can be entered at any time during the status report. Simply press a Touch-Tone and the unit will halt the report and respond with “OK.”...
  • Page 107 Chapter 8: Operation Chapter 8: Operation represent a negative sign or to represent the [CODE] key when programming telephone numbers. Enable/Disable Zones The is command will toggle the selected zone between the enabled or disabled state. Description Touch-Tone Command Enable/Disable Zone * + Z(0) + (zone number) Set and Recite High &...
  • Page 108 The following command will recite the alarm history. Description Touch-Tone Command Recite alarm history H(4) + I(4) + S(7) Hang-up The following command will make the 1800 hang up the telephone line. Description Touch-Tone Command Hang-up the phone line B(2) + Y(9) + E(3)
  • Page 109 Chapter 8: Operation Chapter 8: Operation NOTE: If a security code is enabled, the 1800 will prompt you with “Enter security code.” Enter the four-digit keypad security code plus “#” to enter touch-tone command mode. If entered correctly, the 1800 will respond with “OK” and you can proceed to enter the commands.
  • Page 110 Sensaphone 1800 Manual...

  • Page 111: Appendix A: Checking For Proper Operation

    APPENDIX A: Checking Your 1800 for Proper Operation We recommend that you test your 1800 weekly to be sure it is functioning properly. This will ensure that when a problem arises the 1800 will be ready to alert the appropriate personnel.
  • Page 112 Sensaphone 1800 Manual then STATUS on the keypad, and listen to the status report. Make sure the report states that “power is off ” and “battery is OK.” Keep the AC adapter unplugged so that a Power Failure alarm occurs. Allow the unit to dial all programmed telephone numbers while running on battery backup.

  • Page 113: Appendix B: Replacing The Back-Up Battery

    After 5 years (or when back- up time is insufficient) the battery should be replaced. Replacement batteries can be ordered from Sensaphone. To replace the battery, follow the instructions below: 1. Turn the power switch off and unplug the power transformer.
  • Page 114 Sensaphone 1800 Manual – terminal terminal Figure 1: Back-up Battery placement...

  • Page 115: Appendix C: Troubleshooting The 1800

    In the event that a problem is encountered, this section will assist you in determining the cause so you can return the unit to its normal monitoring routine with minimal interruption. Most problems with the 1800 are easy to identify and quickly corrected. See the information under the following general headings: •...
  • Page 116 Sensaphone 1800 Manual COMMUNICATIONS/DIAL-OUT: Problem 1 The 1800 fails to dial out. Cause Solution a) The telephone number may be Recheck programming steps and use incorrectly programmed. the dial-out test mode to listen to the unit dial. Refer to Chapter 5.
  • Page 117 Appendix C: Troubleshooting Appendix C: Troubleshooting Problem 2 The 1800 will not answer the telephone when called for a Status Report or alarm acknowledgment. Cause Solution a) Rings Until Answer is incorrectly Recheck programming of Rings Until programmed. Answer. Refer to Chapter 5.
  • Page 118 Sensaphone 1800 Manual COMMUNICATIONS/DIAL-OUT (continued) Problem 4 The 1800 recites the alarm message or Status Report over the telephone, but is silent at the installation site. Cause Solution The local voice mute feature is in Deactivate local voice mute. Refer to effect.
  • Page 119 Appendix C: Troubleshooting Appendix C: Troubleshooting TEMPERATURE MONITORING: Problem 1 Can’t program temperature limits; or the unit won’t read the temperature sensor. Cause Solution The zone isn’t configured to read a Press SET and CONFIGURE to temperature sensor. program the zone. For 10K thermistor, you must manually configure.
  • Page 120 Sensaphone 1800 Manual TEMPERATURE MONITORING (continued) Cause Solution c) Temperature may require After moving or placing the sensor calibration. away from ambient heat sources, the temperature may be calibrated to offset inaccurate normal reading by several degrees. Refer to Chapter 4.
  • Page 121 Configure the zone for 4 20mA. – 20mA. Refer to Chapter 4. e) Multiple devices connected in loop. 1800 ’s zone is single-ended and terminates to ground. Because 1800 of this, the must be the last device in the loop, and in some cases the ONLY device.
  • Page 122 Sensaphone 1800 Manual SOUND LEVEL MONITORING: Problem 1 False high sound alarms occur frequently. Cause Solution a) The programmed sound sensitivity Reprogram the sound sensitivity results in over-sensitivity to non- (calibration). Refer to Chapter 4. alarm sound as well as alarm sound.
  • Page 123 To avoid frequent, false alarms, increase the power Recognition Time. Refer to Chapter 4. Problem 3 The 1800 does not recognize power failure. Cause Solution a) Battery is either incorrectly To verify proper battery function, installed or drained.
  • Page 124 If the solutions offered above do not appear to correct the problem, apply the following steps, in the order shown. • Turn the power switch off. • Wait one minute for the 1800 to completely power down. • Turn the power switch on. • Reconfigure the zones. Refer to Chapter 4.

  • Page 125: Appendix D: 2 .8 And 10K Thermistor Tables

    Appendix D: Thermistor Tables APPENDIX D: 2 .8 and 10K Thermistor Tables 2.8K Thermistor Data Degrees Celsius Resistance (Ohms) 187,625 94,206 49,549 27,180 15,491 9,142 5,572 3,498 2,256 1,491 1,009...
  • Page 126 Sensaphone 1800 Manual 10K Thermistor Data Degrees Celsius Resistance (Ohms) 135.2K 78.91K 47.54 29.49K 18.79K 12.25K 8,194 5,592 3,893 2,760 1,990...

  • Page 127: Appendix E: 1800 Technical Specifications

    Appendix E: Technical Specifications Appendix E: Technical Specifications APPENDIX E: 1800 Technical Specifications Environmental Inputs Number of Zones: 8 Zone Connector: terminal block Zone Types: N.O./N.C. contact, 2.8K (-109° to 115° F; -85° to 57°C) and 10K thermistor (-87° to 168° F; -66° to 76°C), and 4–20mA (-10,000 to 10,000)

  • Page 128: Power Supply

    Sensaphone 1800 Manual Power Supply Power Supply: 120VAC/12VAC 60Hz 10W wall plug-in transformer Power Consumption: 5 Watts Power Protection: Metal Oxide Varistor Battery Backup: 12V 2.2 AH sealed gel cell, provides up to 12 hours of back-up time Environmental Operating Temperature: 32–122 deg F (0–50 deg C) Operating Humidity: 0–90% RH non-condensing...

  • Page 129: Appendix F: 1800 Quick Reference Guide

    Number of calls until unit self-acknowledges [SET] or [WHAT IS] + [MAX CALLS] Min: 0 calls, Max: 255 calls Default=100 calls (TAD) Answering Device Allows 1800 to bypass answering devices on the same line Compatibility [SENSOR ON/OFF] + [RINGS/TAD/*] On or Off, Default=Off...
  • Page 130 Sensaphone 1800 Manual Callback Acknowledgment Allows alarm acknowledgment with 10 rings [SENSOR ON/OFF] + [CODE] On or Off Default=Disabled (off) Tone or Pulse Dialing Dialing method—touch-tone or pulse [SENSOR ON/OFF] + [PHONE NUMBER T/P] On=Tone, Off=Pulse Default=Tone Alarm Programming Temp Alarm Limits...

  • Page 131: Special Functions

    Appendix F: Key Sequence Reference On or Off Default=Enabled (on) Power Alarm Enable/Disable Turns power alarm detection on or off [SENSOR ON/OFF] + [POWER] On or Off Default=Enabled (on) Sound Alarm Enable/Disable Turns high sound level alarm detection on or off [SENSOR ON/OFF] + [SOUND] On or Off Default=Enabled (on)
  • Page 132 Program relay output as manual or automatic for specific zone [SET] or [WHAT IS] + [OUTPUT] + [mode number] Default=none Web Page Activation Lets 1800 create a web page of sensor data (Requires activation at Sensaphone, Inc .) [SENSOR ON/OFF] + [ENTER] + [code] Default=none...

  • Page 133: Appendix G: Accessories

    Other dry contact sensors or 4–20mA transducers, designed for more specialized applications, may also be used. Commercial or industrial electrical supply houses can provide devices to monitor virtually any condition. For further information, contact a Sensaphone Sales Associate toll-free at 1-877-373-2700. PART SENSOR/ NUMBER...
  • Page 134 Sensaphone 1800 Manual...

  • Page 135: Appendix H: Returning Your 1800 For Repair

    Appendix H: Repair Instructions APPENDIX H: Returning Your 1800 for Repair In the event that the 1800 does not function properly, we suggest that you do the following: 1. Record your observations regarding the 1800’s malfunction. 2. Call Sensaphone Technical Support toll-free at 1-877-373-2700 or e-mail support@sensaphone.com prior to sending the unit...
  • Page 136 Sensaphone 1800 Manual...

  • Page 137: Test Log

    Test Log...
  • Page 138 Sensaphone 1800 Manual...

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