Valcom IP bold series Installation & Operation Instructions page 72

Start enhanced log – it is OFF in default to save processor efficiency. When
you switch it ON then are save into internal memory detail information
about door entry operation. It is very helpfull to solve different
problems ( compatibility etc..).
Download log file – after activation of enhanced log perform action which
doesnt work correctly and immediatelly after performing click on
button „Make". You save like this record of extended log file into file
which you send to
procedure. below).
Show call log - in new WEB interface window are online display information
about making calls.
Syslog server – IP adress or server name of syslog server where will be sent
records about IP BOLD door entry operation (do not forget setup NTP
server for setting of internal door entry clocks otherwise records will
be saved with incorrect date and time)
The procedure to download Enhanced LOG file. Really send by e-mail
LOG downloaded file, do not send copies of screens, videos, etc.
1. Turn enhanced LOG (click Start). Before this step, it is recommended
to restart the IP BOLD
2. Perform the action that you are interested in, where you have the
problem
3. Immediately download the LOG file uploaded to your PC
4. This file be attached to e-mail a brief description of the problem and
send (email contacts on www.alphatech.cz)
72 IP BOLD
- installation and operating instructions
www.alphatech.cz for further analyses (see