Valcom VIP-893 User Manual
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Valcom VIP-893 User Manual

Valcom VIP-893 User Manual

Interactive console
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Interactive
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USER
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Summary of Contents for Valcom VIP-893

  • Page 1 Interactive Console USER MANUAL...
  • Page 2 Need to reach people both visually and audibly? Again, no problem. Interactive Console can simultaneously broadcast audio and text messages to speakers and Valcom LED signs within your organization so you can reach people when it matters most. Interactive Console can also be used to make and receive phone calls from Valcom and SIP endpoints in your organization’s network.

  • Page 3: Hardware Features

    Sends pages, both “Live” and Record & Send for feedback elimination using USB Handset • Sends text messages to Valcom LED signs • Makes/receives bi-directional voice calls to Valcom and SIP endpoints • Receives audio pages on built-in speakers •...

  • Page 4: In This Guide

    IN THIS GUIDE Hardware Setup • Ports & connections • Placement Network Software Setup • Adding the Interactive Console to your network using the Valcom VIP-102B setup tool Application Software Setup • Login • Admin Settings • Setting up roles •...
  • Page 5 OVERVIEW Tabs are individual pages that have groups of buttons on them. to 8 tabs may be created. Touch Screen Handset Customizable buttons or icons perform pre-programmed functions when tapped, like playing a pre-recorded message over speakers, making a live page, or sending text to a sign.
  • Page 6 OVERVIEW +24V Power Input Port Handset RJ45 Network Port USB Port On/Off Switch Speaker Speaker Hardware Setup...
  • Page 7 OVERVIEW LED Status Indicator Tilt adjustment for angle of touch screen (located on both sides). Hardware Setup...
  • Page 8 OVERVIEW Placement Place the Interactive Console within an arm’s reach on a flat surface such as a table or desk. For added security against damage from a fall, use the included adhesive Velcro to mount the console. ™ Connection Interactive Console Connect the to any port on an 802.3at compliant PoE+ switch within the network that you will be using it on.
  • Page 9 (available for free download at Valcom.com) to “discover” and add the Interactive Console to your network of Valcom IP devices. The basic options are noted below. Properties Tab: Device name Upload security certificates for SIP. Network Tab: Set host name and desired IP address, or select DHCP for addressing.

  • Page 10: Application Software Setup

    SetUpTool APPLICATION SOFTWARE SETUP 3A — Login Interactive Console contains built-in configuration software. To access this software, type the unit’s IP address into a PC browser on the same network. This screen will appear: The default login is admin, password is 1234. This login information can be changed to suit your organizations login and password standards.

  • Page 11: Admin Settings

    3B — Admin Settings SetUpTool After logging in, click on Settings. Continued on next page Application Software Setup...
  • Page 12 3B — Admin Settings CONTINUED SetUpTool Set the name of the device (optional). IP Address Network Mask Gateway IP — Under IP info when static assigned (DHCP Off). DNS server IP address of — to resolve hostnames. Enter Network Time Protocol (NTP) Server names or IP address.
  • Page 13 3B — Admin Settings CONTINUED SetUpTool HTTP Security (HTTPS) is disabled, HTTP can be disabled or can remain enabled. Continued on next page Application Software Setup...
  • Page 14 3C — VEEWS Tab SetUpTool VEEWS Valcom Earthquake Early Warning is the system. VEEWS is available for installations in the states of California, Oregon, and Valcom Sales Washington. Contact for more information. Continued on next page Application Software Setup...

  • Page 15: Upgrade Tab

    Settings. Click Upgrade. Browse Select to upload most current update file. Upgrade files are provided by Valcom when necessary. Click Upgrade Firmware. This window will appear and must be closed manually. Window will refresh with login screen when complete. Application Software Setup...
  • Page 16 3E — TTS (Text-to-Speech) SetUpTool Browse. Click on Select file to upload the license file provided by Valcom. Upgrade License. Click To change Speed Default to for all TTS files enter a number from 50 - 200. The higher the number, the faster the speed.

  • Page 17: Setting Up Roles

    3F — Setting Up Roles SetUpTool Buttons displayed on the console can be restricted to users with designated roles. Roles are not specific people, but define access levels. Interactive Console comes preloaded with Administrator and Remote roles. roles Enter any desired beyond Administrator and Remote, for example: Security, Supervisor, Operator, etc.

  • Page 18: Setting Up Users

    3G — Setting Up Users SetUpTool Users are individuals that can be assigned one or more Roles in the system. Users log into the touchface interface with a configured PIN code. Note: For remote access via a web browser, you must create a ‘web password’ for the user.
  • Page 19 3H — Composing Messages For Digital Signage SetUpTool Interactive Console has the capability to send text messages to Valcom LED signs. These messages can be in unison with an audio announcement or separate. To compose a text message for digital signs: Messages.
  • Page 20 3H — Composing Messages For Digital Signage CONTINUED SetUpTool Enter message title (this can be different than the actual button that will appear on the console). Choose if one or two lines of text will be displayed. time Set the amount of the message will be displayed.
  • Page 21 3H — Composing Messages For Digital Signage CONTINUED SetUpTool Type text of your message here. Choose the color you want your text to appear in. Scrolling box Check the if you want your text to scroll (be sure to do this if the text you want to display is lengthy).
  • Page 22 3 I — Audio Messages SetUpTool Pre-recorded audio files can be stored and played at the push of a button Interactive Console. on the There are two methods to bring recorded audio into the system: Upload an existing .WAV audio file Click Audio from top menu.

  • Page 23: Text-To-Speech

    3 I — Audio Messages CONTINUED SetUpTool If licensed, create audio file from text using Text-to-Speech. Click on Text-to-Speech button to open from audio files screen A new window will open then enter text up to 1000 characters. Speed controls how fast or slow the text is spoken. The higher the number, the faster the speed, up to the maximum of 200 (Minimum of 50).
  • Page 24 3 I — Audio Messages CONTINUED Record audio via the Interactive Console Tap on Settings. If Settings is disabled, tap Login and enter your PIN. Record Audio Tap on Continued on next page Application Software Setup...

  • Page 25: Start Recording

    3 I — Audio Messages CONTINUED Record audio via the Interactive Console Record New Or Re-Record. Tap on Type a name for the audio file that you are about to record. Be sure that the name is meaningful and descriptive. Start Recording.
  • Page 26 3 I — Audio Messages CONTINUED Record audio via the Interactive Console Handset Speaker Phone Choose either to record your message. Save Recording to complete recording and save it Discard Recording to abort. Continued on next page Application Software Setup...
  • Page 27 3 I — Audio Messages CONTINUED SetUpTool Review recorded audio To review the audio that you just recorded, use the web browser from a PC. Audio. Click on Find the name of your audio file. Click to review the audio file. Click to stop the audio file.
  • Page 28 3J — Layout Tabs Buttons Layout is where that will be displayed on the screen of Interactive Console are configured. Tabs are individual pages that have groups of buttons on them. Buttons perform pre-programmed functions when pressed, like playing a pre-recorded message over loud speakers, making a live page, or sending text to a sign.
  • Page 29 3J — Layout CONTINUED SetUpTool Tabs * Layouts are created from the web browser and not on the touchscreen. Click Layout from the navigation bar. to add a new tab. Click Type a name for the new tab. Choose tab color. Continued on next page Application Software Setup...
  • Page 30 3J — Layout CONTINUED SetUpTool Buttons To add a new button: Select the tab where you want the new button to be placed. Click A pop-up screen (see next page) will appear where you can configure the appearance and function of each new button. Each button type requires additional fields to be populated.
  • Page 31 3J — Layout CONTINUED SetUpTool Buttons name Type a for your new button. This will appear on the button’s face on the console. Roles Choose what can use this button. Choose a color for this button (blue is default if left unchanged). Assign a priority level (default is 10, maximum is 99).

  • Page 32: Button Type

    3J — Layout CONTINUED SetUpTool Buttons Button Type Select one of the options. Button Type Options include: Live Page Recorded Audio Text Text and Audio Record and Send Call Relay Control Stealth Mode External Message See the following pages for details on each option. Continued on next page Application Software Setup...
  • Page 33 3J — Layout CONTINUED SetUpTool Button Functions — Live Page Live Page acts like an open microphone. Audio captured by the console’s microphone or handset is broadcast immediately. Select the Live Page option. Ask User for Number, you will be prompted for a dial code, at If you select Pre-Announce Tone the time the button is selected on the console.
  • Page 34 3J — Layout CONTINUED SetUpTool Button Functions — Recorded Audio Recorded Audio will play pre-recorded audio file(s) to the selected groups. Recorded Audio Select option to play a pre-recorded audio file. Click to add a pre-recorded audio file, if the file was not previously uploaded. Choose the pre-recorded audio file you want to use.
  • Page 35 Text will send a recorded text message to the designated page group. Text Select to send a stored text file to an Valcom LED sign page group. Click to add message, if the Text message was not previously created. Select the message that you want to use from the drop down list.
  • Page 36 3J — Layout CONTINUED SetUpTool Button Functions — Text & Audio Text & Audio simultaneously sends audio files and a text file to designated groups. Text & Audio Select to send audio and text at the same time. Click and enter the details as described in the earlier Text section. Click and enter the details as described in the earlier Recorded Audio section.
  • Page 37 3J — Layout CONTINUED SetUpTool Button Functions — Record and Send Record and Send will record audio from the microphone or handset and then send the completed recording to the designated page group. This eliminates feedback from paging speakers. Select Record and Send function.
  • Page 38 3J — Layout CONTINUED SetUpTool Button Functions — Call Call initiates a call to a Valcom or SIP endpoint. Call Select the function. Valcom device device. Select whether dialing a or a desired extension Check this box if you would like to enter the when the button is pressed.
  • Page 39 Low, Medium, or High. Enter the dial code of the IO Unit or channel dial code of the Valcom Gateway. Select the appropriate relay on the destination device by number. Relay Actions are Open, Close, Timed Open or Timed Close. Open and Close activate the relay indefinitely, until another command changes the relay state.
  • Page 40 3J — Layout CONTINUED SetUpTool Button Functions — Stealth Mode Stealth Mode is a feature of some Valcom talkback speakers to provide a listen-only mode when necessary. Select Stealth Mode. Mode is either Stealth or Normal. Passwords are defined on the stealth supporting devices. This password has to match to engage the function.
  • Page 41 3J — Layout CONTINUED SetUpTool Button Functions — External Message External Message. Select Type can be Syslog or raw. Address is the IP address of the device that will receive the message. Protocol is either UDP or TCP. Destination port is the port the destination is listening on with 514 being the default.
  • Page 42 – Select the Playlist to invoke when this App Server Playlist is selected on the Console. The playlists that are shown would be the ones configured on the Valcom Application Server and has “Use Public API” checked. Save Changes. When done click...
  • Page 43 3K — Dashboard SetUpTool Click Dashboard to bring up a new browser window that contains an active Interactive Console’s virtual representation of the actual display. Buttons will be shown in their programmed color and can be executed from Dashboard window in the browser Buttons that are grayed out cannot be executed from the Dashboard window in the browser because they capture audio from the...
  • Page 44 3L — Backing Up Application Configuration Data SetUpTool Interactive Console Generating a backup from the is an easy method to copy the unit’s setting to another unit. With this method, you can optimize the configuration of one unit, and then clone it to other unit(s). Click on Settings.
  • Page 45 3M — Restoring Application Configuration Data SetUpTool Restoring a backup is an easy way to clone a new unit from the backup of another unit. Important!!! The unit being restored to must have the same or lower software version as the unit that generated the backup. Settings.

  • Page 46: Setting Up Events

    3N — Setting Up Events SetUpTool Events must be created here before they can be used for Schedules. Schedules option is a licensed feature, pre-loaded on some models Interactive Console, or can be added as an option later. of the Click on Events.
  • Page 47 3N — Setting Up Events CONTINUED SetUpTool Add a Label to your Event. Priority Set the level of of your Event. 3J(B) Select Event Type. See Section to learn about the Event types, and the entry fields for each type. Click Save Changes to save your Event.

  • Page 48: Setting Up Schedules

    3O — Setting Up Schedules SetUpTool Schedules option is a licensed feature, pre-loaded on some models of the Interactive Console, or can be added as an option later. Schedules, Events Using can be triggered to occur at various times. Click on Schedules.
  • Page 49 3O — Setting Up Schedules CONTINUED SetUpTool Schedule defines a group of one or more Events that will be activated at specific time(s). Add a Label for the Schedule. Click to add a new row. Click to delete a row. Set what day(s) an event will play.
  • Page 50 3P — Setting Up Inputs SetUpTool Inputs can be defined, which will accept commands from compatible Valcom devices to activate Buttons. The Button activation is the same Button as physically tapping the on the touchscreen. Inputs. Click on Click to add a new input.
  • Page 51 3P — Setting Up Inputs CONTINUED SetUpTool Add a title for your input. Select a Valcom device that will provide the input closure. Select a Play or Stop method type. Button Select what you would like the input to Play or Stop.
  • Page 52 - Enter a name for the Server you will be defining here. Address – Key in the IP address of the Valcom Application Server to which this will be linked to be able to trigger playlists on that server. Protocol –...
  • Page 53 USING THE INTERACTIVE CONSOLE In: Press the Log In button on the lower left corner. When the keypad appears on-screen, enter your pin code. Once you are logged in, the Interactive Console will show all buttons that have been programmed, but only those accessible to the entered pin code will be highlighted and enabled.
  • Page 54 USING THE INTERACTIVE CONSOLE Settings: Displays network information associated with the unit and allows changing some basic items. Note: Settings is only available if the user logged in has the ADMIN role assigned. SetUpTool Continued on next page Using The Interactive Console...
  • Page 55 USING THE INTERACTIVE CONSOLE Volume Adjustment: Changes the level of the built-in speaker. Continued on next page Using The Interactive Console...
  • Page 56 USING THE INTERACTIVE CONSOLE Buttons: Tap desired button to execute it. • If the button is programmed to make a live page to a specific page group, simply press it then select your preferred audio source. Continued on next page Using The Interactive Console...
  • Page 57 USING THE INTERACTIVE CONSOLE • When finished with the live page, press the Red Button to terminate the live page. • If the button plays recorded audio, the button’s icon will change from a Play arrow to a Stop square. While the button displays the Stop square, tapping it again will stop the audio page immediately.
  • Page 58 USING THE INTERACTIVE CONSOLE • If the button makes a call, a keypad will appear on the screen: If the endpoint number was programmed into the button, the call will dial automatically. If the endpoint number was not programmed into the button, the number must be entered on the keypad.
  • Page 59 USING THE INTERACTIVE CONSOLE • If the button makes a Record and Send page: If the destination was not pre-defined when the button was created, enter the dial code for the destination and tap the green call button. Recording begins immediately. Tap the Send Button to send the recorded audio, or tap the Cancel Button to cancel the recording.
  • Page 60 USING THE INTERACTIVE CONSOLE Stop All: The red Stop All button in the lower right corner will immediately terminate any active button events. Note, however, that the sending of text to signs cannot be terminated and the message will be displayed until completed. Using The Interactive Console...
  • Page 61 USING THE INTERACTIVE CONSOLE Multi-Zone Audio Paging Live Page Record and Send audio pages to multiple zones simultaneously. The steps to perform a multi-zone page are as follows: Multi-Zone Tap the button to enter multi-select mode. Live Page Record and Send to select the page type.
  • Page 62 USING THE INTERACTIVE CONSOLE Press any unlocked buttons to choose the desired zones. The page groups assigned to those buttons will be used for the destination. Selected buttons will display a red border. Press the green Start button. Select Audio Source. Continued on next page Using The Interactive Console...
  • Page 63 USING THE INTERACTIVE CONSOLE Live Page, the Handset or Speakerphone audio will be sent immediately to the chosen zones. Press the Hang Up Button to terminate transmission. Record and Send, the recorded audio will be sent once the Send Recording Button is pressed, or will be aborted if the Cancel Button is pressed.

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