Resetting The Terminal - Honeywell dolphin 75e User Manual

Resetting the Terminal

You may need to perform a Factory reset (clean boot) for one of two reasons:
• You want a clean configuration without any of the custom apps, settings, and data you added to the terminal.
This reason is the most common and should be used for most situations when you need to do a Factory Reset (clean
boot). Use Method 1
OR
• The terminal has become completely unresponsive and all other recovery methods have failed.
This is a rare situation that requires a special reset process, which you should only use as a last resort. See
page 1-13.
Because a Factory reset can result in data loss, use a reset only after trying a standard restart and if all other recovery
methods have failed. All personal content is erased (e.g., emails, pictures, contacts) and factory default settings are restored
when a factory reset is performed.
Caution: A Factory reset (Clean Boot) erases the memory in the terminal, including all applications and data files,
with the exception of those found in the IPSM partition (unless otherwise selected) and on any removable
storage.
Note: These methods of recovery may not be available if your system administrator has set policies to prevent their use.
Method 1
Before You Start
1. If you recently reset your Google Account password, wait 24 hours before performing a Factory reset.
2. Make sure you have your screen lock password, PIN or pattern if you activated one. You will need this to reset the
terminal.
3. If you have a Google Account, back up your data and settings to your Google Account so you can restore them if
needed.
4. Connect the terminal to an external power source or make sure you have a full battery charge.
5. Make sure you have an Internet connection.
To Perform a Factory Reset Using the Touch Screen
1. Touch All Apps
2. Select Factory data reset.
3. If you also want to erase all data in the IPSM partition as well as internal storage, swipe to the bottom of the screen
and check the box next to Erase IPSM.
4. Touch RESET PHONE.
5. If prompted, enter your screen lock security pattern, PIN or password.
6. Select Delete everything.
1 - 12
(below) to reset the terminal back to the factory state.
> Settings > Backup & reset.
Method 2 on