AT&T MERLIN LEGEND Reference page 61

F e a t u r e s
2. Press the programmed BRI Access button,
The red and green LEDs next to the BRI Access button go on.
You hear dial tone. The outside caller being transferred hears silence
while the call is being connected.
3. Dial the outside telephone number.
NOTE:
Do not use Automatic Route Selection (ARS) or pool dial-out code to dial
the outside number even if the system is operating in the Hybrid/PBX
mode.
If you receive no answer or a busy signal at the destination telephone
number, you can return to the call being held for transfer by pressing the
line button associated with the call. This action removes the transfer
request and connects you with the original call.
4. To
complete the transfer press the MERLIN LEGEND Transfer button, select
another line button, or hang up.
Depending on your CO, the party to receive the transferred call must
answer the call, or the call must ring at the destination number to
complete the transfer, otherwise the call is disconnected.
The LEDs next to both the original BRI line and the BRI Access button go
off to indicate that both line buttons are available for use.
Considerations and Constraints
When transferring a call by using the CO Transfer feature, the user should
advise the caller that Music-On-Hold or ringback will be heard for a short time
and then will stop during the transfer. This prevents the caller from assuming the
call is disconnected.
If the user selects any button other than the BRI Access button to initiate the
transfer — for example, a System Access (SA) button or Personal Line button,
(even with a BRI line assigned) – a MERLIN LEGEND Trunk-to-Trunk Transfer is
initiated and both lines used to complete the transfer are in use for the duration
of the call.
NOTE:
This feature may operate differently depending on programming at the central
office. Contact the local operating telephone company for instructions,
If the BRI caller being transferred hangs up while the CO Transfer is in progress,
all transfer conditions are removed. The call to the destination on the BRI Access
button is no longer a transfer. The following conditions occur:
CO Transfer
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