Clearing Jams
This section includes:
• "Avoiding Jams" on page 202
• "Identifying the Location of Paper Jams" on page 203
• "Clearing Paper Jams From the Bypass Tray" on page 204
• "Clearing Paper Jams From the Standard 550 Sheet Tray" on page 206
• "Clearing Paper Jams From the Fusing Unit" on page 208
• "Clearing Paper Jams From the Duplexer" on page 212
• "Clearing Paper Jams From the Regi Roll" on page 213
• "Clearing Paper Jams From the Optional 550 Sheet Feeder" on page 215
• "Jam Problems" on page 218
Careful selection of appropriate print media and proper loading allow you to avoid most jams.
See also:
• "About Print Media" on page 116
• "Supported Print Media" on page 118
NOTE:
•
Before buying large quantities of any print media, it is recommended that you try a sample first.
Avoiding Jams
•
Use only recommended print media.
•
See
"Loading Print Media in the Standard 550 Sheet Tray and the Optional 550 Sheet Feeder" on page 123
and
"Loading Print Media in the Bypass Tray" on page 126
•
Do not overload the print media sources. Ensure that the print media stack height does not exceed the
maximum height indicated by the load-line in the tray.
•
Do not load wrinkled, creased, damp, or curled print media.
•
Flex, fan, and straighten print media before you load it. If a jam occurs with print media, try feeding one sheet at
a time through the bypass tray.
•
Do not use print media that you have cut or trimmed.
•
Do not mix print media sizes, weights, or types in the same print media source.
•
Ensure that the recommended print side is face up when you load the print media.
•
Keep print media stored in an acceptable environment.
•
Do not remove the feeding tray during a print job.
•
Push the tray in firmly after loading.
•
Ensure that all cables that connect to the printer are correctly attached.
•
Overtightening the guides may cause jams.
•
Wipe the feed roller in the tray or bypass tray with a cloth moistened with water if jams caused by misfeeding
paper occur frequently.
See also:
• "About Print Media" on page 116
• "Supported Print Media" on page 118
• "Print Media Storage Guidelines" on page 117
202
Troubleshooting
to load print media properly.