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Operating Manual
XPM 80™
Thermal Printer Family
E
Part No. D 690 019
Version 1.05
Mod. No. 4 051015 Eli1

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Summary of Contents for Hengstler XPM 80

  • Page 1 Operating Manual XPM 80™ Thermal Printer Family Part No. D 690 019 Version 1.05 Mod. No. 4 051015 Eli1...
  • Page 2 XPM 80™ Thermal Printer Family © 2008-2015 by HENGSTLER GmbH Hengstler GmbH has created the text and diagrams contained in this document with care. However, we cannot accept responsibility for any errors or omissions. Notification regarding any errors and suggestions for improvement are welcome.
  • Page 3: Document History

    HENGSTLER XPM 80™ Thermal Printer Family Document History Revision Date Init Status Description 1.00 2010 Feb 25 Closed Initial version 1.01 2010 Feb 26 Closed Marked “Preliminary” 1.02 2010 Sep 30 Closed “Preliminary” removed 1.03 2011 Feb 10 Closed EN55022 rating changed to Class B.
  • Page 4: Table Of Contents

        7.6. Print Density .......................... 25     7.7. Invalidation ..........................26     7.8. XPM 80™ Digital Tools ......................26     Low Current Operation ........................26     8.1. Print Speed ..........................27     8.2. Graphics/Bar Codes ......................27  ...
  • Page 5 HENGSTLER XPM 80™ Thermal Printer Family 12.2. Converting Paper ........................29     12.3. Black Mark Sensor Location ....................29     Technical Specifications ......................31     13.1. Electromagnetic Compatibility ....................32     13.1.1. FCC Part 15 Class B Device ..................32  ...
  • Page 6: Introduction

    The XPM 80™ handles paper with a width of 55 to 86 mm. A cutter is standard and is integrated into every XPM 80™ print mechanism. Powerful motors allow the use of large paper rolls to maximize time between paper replenishment.
  • Page 7: Important Information And Safety Instructions

    The user is responsible for proper handling and installation of this printer. The printer should only be shipped in its original packing. 2.1. General Information Hengstler GmbH accepts no liability for the safe operation of the XPM 80™ thermal printer family unless Hengstler original products are used exclusively and the following instructions and recommendations are heeded.
  • Page 8: Overview

    HENGSTLER XPM 80™ Thermal Printer Family Overview 3.1. Overview of Thermal Printing Technology A brief overview of thermal printer technology might be helpful to understand how the XPM 80™ thermal printer family works. In most direct thermal printers, paper is fed over a soft, rotating platen and under the thermal printhead.
  • Page 9: Functional View

    HENGSTLER XPM 80™ Thermal Printer Family 3.2. Functional View Figure 1 Figure 2 Part No. D 690 019 Mod. No. 4 051015 Eli1 page 9 of 32...
  • Page 10: Description Of Components And Operation

    There are several key components or modules to the XPM 80™ family of thermal printers. (Please refer to Fig. 1, which shows an XPM 80™ with dual-feed unit, and Fig. 2, which shows the same printer with the print mechanism open.) The thermal printhead is positioned above the platen.
  • Page 11: Location Of Controls And Connectors

    Figure 3 Figure 4 shows the electrical connections for the XPM 80™, which are located beneath the print mechanism. (This location is referred to as “Side A”.) These consist of the USB interface, the serial (RS-232) interface, the paper pre-end and weekend sensor inputs for both paper paths, and the power connection.
  • Page 12 The paper path should also be centered in the printer to ensure optimal operation. All other user-adjustable functions and settings in the XPM 80™ are controlled by the supplied software tools. Part No. D 690 019 Mod.
  • Page 13: Operation Of Controls, Sensors And Leds

    HENGSTLER XPM 80™ Thermal Printer Family Figure 5 3.5. Operation of Controls, Sensors and LEDs 3.5.1. Dual-Feed Controls Two pushbuttons are mounted on the Dual-Feed unit and control its operation. (Please note that these pushbuttons can be disabled through the XPM Configuration Tool to prevent manual intervention with the paper path selection process.) Once...
  • Page 14: Upper And Lower Paper Path Entry Sensors

    Because this may cause permanent damage to the printer, the XPM 80™ firmware will prevent printing or paper loading if the head is up. Part No. D 690 019 Mod.
  • Page 15: Cutter Sensors

    3.5.7. Cutter Sensors The XPM 80™ uses a “pizza-cutter” style paper cutter. A cutting disk moves from one side to the other to sever the paper from the roll against a stationary blade.
  • Page 16: Led Indicators

    3.5.10. LED Indicators There are two LED indicators in the XPM 80™ series printers, located as shown in Fig. 4. These LEDs are used to signal some status information concerning the XPM 80™ printer. The following is a partial listing of the information supplied.
  • Page 17: Unpacking

    ASCII. In our 40 character example, assuming a 12 x 20 pixel character, the Hengstler XPM 80™ printer would require 1,600 bytes to print one line. (Please note that these are estimates, and that various compression routines also impact the print speed.) The advantage of Graphic printing, then, is the ability to print anything;...
  • Page 18: Installation

    Mounting is by means of a series of hooks fabricated into the device to which the XPM 80™ will be mounted. These engage four slots in the printer frame (see Figure 7). Due to the wide variety of different mounting possibilities and egress systems in the user’s application, it’s not...
  • Page 19: Wiring

    Also, please note that in some versions of XPM 80™, the USB, RS-232 serial and PPE connectors may be duplicated on Side B, under the Dual-Feed unit. If this is the case, only the Side A or the Side B interface connector may be used, not both.
  • Page 20 Note: Pins 4 and 6 of the DB-9 connector must be jumpered to each other. The USB versions of the XPM 80™ printer employ a standard USB interface cable (5 pin Mini-B connector on the printer end) to communicate from the host to the printer.
  • Page 21: Paper Pre-End

    HENGSTLER XPM 80™ Thermal Printer Family 6.3.3. Paper Pre-End The location of the Paper Pre-End connector is shown in Figure 4, while Figure 6 shows the location of the individual pins within the connector. Figure 6A shows the input circuit for these sensor connectors. The Side A PPE connector is the primary PPE connector and is located under the print egress point.
  • Page 22: Paper Supply

    Sensor Signal Path 1 (A1) [pin 7] on Side A, a connection may not be made to PPE Sensor Signal Path 1 (A1) [pin 2] on Side B. Also, please note that the XPM 80™ does nothing more with the PPE and PWE signals than report their status through the interface. For this reason, these inputs are not limited to being used for PPE or PWE.
  • Page 23: Power Supply Specifications

    Current Limitations: 16 amperes minimum current limit Operation 7.1. Loading Paper The XPM 80™ is equipped with a Dual-Feed unit (DFU) which allows two different paper sources to be used. Before loading the printer, make sure that the printhead is in the “closed”;...
  • Page 24: Dual-Feed Unit

    For example, this report will show all the current serial communication settings. Please note that many of the software tools supplied with the XPM 80™ driver also allow this report to be printed by simply clicking on the “Print Info” button.
  • Page 25: Print Speed

    This is automatic and transparent to the application. In the event of a paper jam, the XPM 80™ can be configured to make several repeat attempts to cut the paper.
  • Page 26: Invalidation

    By enabling “Invalidate paper on initialization”, this can be accomplished. 7.8. XPM 80™ Digital Tools The XPM 80™ family of thermal printers includes with the Windows XP driver a series of very useful tools. These can be run directly from the Tools folder of the driver package once the driver has been installed.
  • Page 27: Print Speed

    HENGSTLER XPM 80™ Thermal Printer Family XPM 80™ to a lower current mode when the system switches to battery operation. The following are some considerations to aid in reducing current draw. 8.1. Print Speed With thermal printers, average current is proportional to print speed. Since the burn time for each dot row is fixed, when printing slower there is more pause between burns and therefore a lower average current.
  • Page 28: Troubleshooting

    (including foreign contamination) to the surface of the printhead substrate should be avoided to prevent printhead damage. Cleaning the XPM 80™ Printer Clean the XPM 80™ whenever it becomes dusty, as paper dust will reduce the friction of the platen and cause the print quality to deteriorate. ...
  • Page 29: Repair

    OEM applications. The XPM 80™ can also use a through-beam sensor. This type of sensor has a separate light source and detector. The light is transmitted across the paper path into a prism, which redirects it back across the paper path into the detector.
  • Page 30 HENGSTLER XPM 80™ Thermal Printer Family The through-beam sensor can also be used in a manner similar to a Black Mark sensor. Instead of a Black Mark, a hole is used in the paper. The through-beam sensor is located in one of seven (7) different possible locations;...
  • Page 31: Technical Specifications

    Dual-Feed Unit: 142 x 132 x 224 mm (approx.) Dimensions (WxHxD): Temperature Range +5ºC to +50ºC Operating: (Wider temperature range may be possible; consult Hengstler for details) -30ºC to +70ºC Storage: Humidity Range 20%-80% RH, non-condensing Operating: 10%-90% RH, non-condensing Storage: Part No.
  • Page 32: Electromagnetic Compatibility

    Consult the dealer or an experienced radio/TV technician for help. 13.1.2. EN55022 – Emissions The XPM 80™ family of thermal printers are class “B” appliances.  When operating the printer from a DC building power supply, or when the DC power cable exceeds 3 meters in length, appropriate EMI filters must be used.

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