Hengstler C-56 Operator's Manual
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Hengstler C-56 Operator's Manual

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Operator Manual
Thermal Printer
C-56
E

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Summary of Contents for Hengstler C-56

  • Page 1 Operator Manual Thermal Printer C-56...

  • Page 2: Release

    We reserve the right to make technical changes, modifications or improvements without prior notice. Hengstler and the Hengstler logo are registered trademarks of Hengstler GmbH. Other brand and product names used herein are trademarks or registered trademarks of their respective companies.

  • Page 3: Table Of Contents

    Thermal Printer C-56 Contents ..........................2 ELEASE   ..........................2 HANGES   Introduction ........................4     ..................4 DDITIONAL ITERATURE     Important Information and Safety Instructions .............. 5     ................... 5 ENERAL NFORMATION     ........5...

  • Page 4: Introduction

    This Operator Manual is designed to help you with the proper installation, connection to your host computer system and start-up of the C-56 thermal printer system. All necessary details will be further explained in the following sections. Please read this manual carefully before starting up the thermal printer. If you have any further questions, please do not hesitate to contact our head office or one of our branch offices.

  • Page 5: Important Information And Safety Instructions

    System-Specific Safety Instructions and Symbols Hengstler GmbH will not accept any liability for the safe operation of the C-56 thermal printer unless Hengstler original products are used exclusively and the following instructions and recommendations are heeded.

  • Page 6: Printer Installation

     Caution: The C-56 printer mouting must ensure permanent electrical connection of the printer’s base unit to ground. This measure serves the draining of externally applied electrostatic charge. Part No. 2 684 019 Rev.

  • Page 7: Layout And Function

    Thermal printer, front view left hand The C-56 Thermal Printer is composed of three main units: thermal printer with integrated Controller, basic unit with paper tray and two hinge pins, and an eject chute supported by the basic unit. These hinge pins secure the printer mechanism on the basic unit.

  • Page 8: Functions Of The Printer

    Functions of the Printer The printhead of the C-56 printer mechanism has a horizontal resolution of 203 dpi (dots per inch). Thus, the 448 dots allow printing of lines with a maximum width of 56 mm. The stepper motor affects the paper feed by means of a platen that is rotated via gearing.
  • Page 9 The status of L4 can determined via the Query command and is reported as part of the C-56 status bytes.

  • Page 10: Operation

    Thermal Printer C-56 4.0 Operation Once the C-56 thermal printer is connected to the power supply and the host's interface port, and the driver (if needed) is installed, the printer is ready for use. Start up of the System The connection to power supply is to be done Locking tab exclusively by means of the supplied cable.

  • Page 11: Troubleshooting

    Thermal Printer C-56 5.0 Troubleshooting The paper path in the printer mechanism is almost straight so that proper paper feed and guiding will prevent paper jams (see also Fig. 2). The following malfunctions if any will be recognized and signaled by the integrated...

  • Page 12: Clearing Paper Jams

    Thermal Printer C-56 5.1 Clearing Paper Jams In order to clear a paper jam, detach the document that is already present in the eject chute and retract the remaining paper manually. Paper scraps remaining in the area between the print mechanism and eject chute can be removed after the printer is tilted open.

  • Page 13: Replacement Of Components

    Thermal Printer C-56 Replacement of Components The C-56 thermal printer does not require any servicing. It has been designed such that its main modules represented in the illustration below can be replaced also by the operational staff after short briefing, within less than 2 minutes.

  • Page 14: Technical Data

    Height-width-depth HxWxD (in mm): 184.5 x 129.5 x 169.5 For opening the printer, a free space of height H = 45 mm and width W = 60 mm must be provided. Please refer to the dimensional sheets at www.hengstler.com. Weight: Net approx 0.56 kg...

  • Page 15: Configuration Of The Interfaces

    Thermal Printer C-56 EMC: EN55022 - Emission Warning! The C-56 thermal printer is a class "A" appliance. It can produce radio interference in residential areas so that the user may be forced to take adequate remedial measures. When operating the printer from a DC building power supply, or when the DC power cable exceeds 3 meters in length, appropriate EMI filters must be used.

  • Page 16: Paper Specifications

    Thermal Printer C-56 8-pin micro Signal Name 9-pin Sub-D Signal Name Connection (C-56 Side) (C-56) (PC side) (PC side)  RxD  TxD  CTS  RTS GND 4 (jumpered to 6) GND 6 (jumpered to 4)  GND N/C 1, 9 ...
  • Page 17 Thermal Printer C-56 Thermal Printer mechanism RS232 E2684001 Thermal Printer mechanism USB E2684002 Paper tray (contains 10 pieces) E2684009 Eject chute standard (contains 10 pieces) E2684005 Eject chute short (contains 10 pieces) E1684019 Hinge pin (contains 10 pieces) E2684012 DC power supply cable...

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