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®
Operating Manual
XPM 200HR™ v1
Thermal Printer Family
E
Part No. D 690 074
Version 1.02
Mod. No. 4 300113 LEV

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Summary of Contents for Hengstler XPM 200HR

  • Page 1 ® Operating Manual XPM 200HR™ v1 Thermal Printer Family Part No. D 690 074 Version 1.02 Mod. No. 4 300113 LEV...
  • Page 2 XPM 200HR™ Thermal Printer Family © 2013 by HENGSTLER GmbH Hengstler GmbH has created the text and diagrams contained in this document with care. However, we cannot accept responsibility for any errors or omissions. Notification regarding any errors and suggestions for improvement are welcome.
  • Page 3: Document History

    ® HENGSTLER XPM 200HR™ Thermal Printer Family Document History Revision Date Initials Status Description 1.00 2012 May 10 Closed Initial version 1.01 2013 Jan 28 Closed Reduced paper weight to 80 g/m² 1.02 2013 Jan 30 Closed Revised paper weight to 80-100 g/m²; cleaned up other unfinished areas.
  • Page 4: Table Of Contents

    7.3. Cutter Operation ....................... 24 7.4. Print Density ........................24 7.5. Invalidation ........................24 7.6. XPM 200HR™ Digital Tools ..................... 25 Low Current Operation......................25 8.1. Print Speed ........................25 8.2. Graphics/Bar Codes ......................26 8.3. Reverse Printing ....................... 26 8.4.
  • Page 5 ® HENGSTLER XPM 200HR™ Thermal Printer Family 13.1.1. FCC Part 15 Class B Device ..................32 13.1.2. EN55022 – Emissions ....................32 13.1.3. EN55024 – Electromagnetic Susceptibility ..............32 13.2. Printer Drawings ....................... 32 Part No. D 690 074 Mod. No. 4 300113 LEV...
  • Page 6: Introduction

    'Black Mark' control is available for when documents are to be printed on preprinted forms or with a predetermined length. The XPM 200HR™ has a print resolution of 300 dpi to ensure that graphics, such as logos etc. can be printed with excellent quality.
  • Page 7: Important Information And Safety Instructions

    This documentation may not be copied, nor shall its contents be disclosed or used commercially unless such use has otherwise been explicitly agreed to by a duly authorized Hengstler representative in writing.
  • Page 8: Systems Specific Safety Instructions And Symbols

    ® HENGSTLER XPM 200HR™ Thermal Printer Family 2.2. Systems Specific Safety Instructions and Symbols The following symbols on the system and in the manual remind you to follow the relevant safety instructions: General warning for cases where the user or a service person may be in danger.
  • Page 9: Functional View

    ® HENGSTLER XPM 200HR™ Thermal Printer Family 3.2. Functional View Figure 1 Figure 2 Part No. D 690 074 Mod. No. 4 300113 LEV page 9 of 32...
  • Page 10: Description Of Components And Operation

    Figure 4 3.3. Description of Components and Operation The key components or modules to the XPM 200HR™ family of thermal printers are the print mechanism, controller and optional presenter. Please refer to Figures 1, 2, 3 and 4. The thermal printhead is positioned above the platen. With the print mechanism closed, the platen acts as a roller to advance the paper at the same time as it acts as a surface against which the spring-loaded printhead presses the paper to insure good thermal conductivity.
  • Page 11 Another is to simply eject the partial printout out the rear of the printer. If the XPM 200HR is equipped with a presenter, paper loading is as described above. When a printout is generated, it exits the printer mechanism and activates a sensor at the entrance to the presenter.
  • Page 12: Location Of Controls And Connectors

    There are several versions of the XPM 200HR controller, depending upon the features ordered. One significant difference between them is the additional connector for controlling the optional loop presenter. Figure 6 shows the XPM 200HR controller with the connectors labeled. These consist of the USB interface, the power connection, the thermal printhead connection, the paper pre-end sensor inputs (including weekend sensors), the print mechanism connections (all the sensors, switches, etc.
  • Page 13: Operation Of Controls, Sensors And Leds

    ® HENGSTLER XPM 200HR™ Thermal Printer Family 3.5. Operation of Controls, Sensors and LEDs 3.5.1. Printer Access Control Figure 1 shows a view of the print mechanism and identifies the Printer Access Control. By pressing the Printer Access Control downward, the upper print mechanism will be released and it can be lifted into the position shown in figure 7.
  • Page 14: Paper Guides

    There are 19 different possible positions for this sensor. possible positions of these sensors are detailed in Figure 13. The XPM 200HR™ can also use a through-beam sensor. This type of sensor has a separate light source and detector. The light is transmitted across the paper path into a prism, which redirects it back across the paper path into the detector.
  • Page 15: Printhead Raised" Sensor

    Because this may cause permanent damage to the printer, the XPM 200HR™ firmware will prevent printing or paper loading if the head is up. The output of this microswitch pair is also available via the Query function. See the XPM 200HR™...
  • Page 16 Pin 20 – PWE Sensor Signal 2 (B2) Figure 9 Please note that the XPM 200HR™ does nothing more with the PPE, PWE and AUX signals than report their status through the interface. For this reason, these inputs are not limited to being used for PPE or PWE. Any one of them may be used to detect the status of a door, for example, or any other status that can be sensed via a microswitch or (in the case of the PPE inputs) an appropriate optical sensor.
  • Page 17: Led Indicators

    XPM 200HR™ Thermal Printer Family 3.5.8. LED Indicators There are two LED indicators in the XPM 200HR™ series printers, located on the opposite side of the controller board near the USB connector. These LEDs are used to signal some status information concerning the XPM 200HR™ printer.
  • Page 18: Unpacking

    ASCII. In our 40 character example, assuming a 12 x 20 pixel character, the Hengstler XPM 200HR™ printer would require 1,600 bytes to print one line. (Please note that these are estimates, and that various compression routines also impact the print speed.) The advantage of Graphic printing, then, is the ability to print anything;...
  • Page 19: Installation

    Installation 6.1. Function Please note that the XPM 200HR™ printer is a module designed to be integrated into a system and to be operated only as a part of that system, for example, in a kiosk. All technical specifications and instructions contained in this manual and related documentation must be considered and complied with in order to achieve successful operation in the completed system.
  • Page 20: Mounting Controller

    Penetrating liquids, dust or paper scraps may cause faults or short circuits. The XPM 200HR controller, as well as the complete system, should not be installed near high frequency devices or strong magnetic fields. The XPM 200HR controller, as well as the complete system, contains sensitive mechanical and electronic components which could be damaged or destroyed by extreme vibration or shock, such as that caused by impact or dropping.
  • Page 21: Wiring

    EMI/EMC shielding. Figure 10A 6.4. Wiring 6.4.1. Power Power is connected to the XPM 200HR™ thermal printer via a JST connector. The connector consists of a JST VHR-4N shell and two SVH-21T-P1.1 contacts. Wiring is as follows: Function...
  • Page 22: Interfacing

    XPM 200HR™ Thermal Printer Family 6.4.2. Interfacing The USB versions of the XPM 200HR™ printer employ a standard USB interface cable (5 pin Mini-B connector on the printer end) to communicate from the host to the printer. Be sure that the Mini-B connector is fully engaged with the mating connector on the printer.
  • Page 23: Power Supply Specifications

    For example, this report will show all the current serial communication settings. Please note that many of the software tools supplied with the XPM 200HR™ driver also allow this report to be printed by simply clicking on the “Print Info” button.
  • Page 24: Print Speed

    This is automatic and transparent to the application. In the event of a paper jam, the XPM 200HR™ can be configured to make several repeat attempts to cut the paper. The number of attempts can be specified by using the XPM 200HR™...
  • Page 25: Xpm 200Hr™ Digital Tools

    XPM 200HR™ Print Terminal: The Print Terminal has six sets of 24 buttons each, many of them preprogrammed to transmit commands to your XPM 200HR™ printer. All buttons are programmable to make them transmit whatever is needed.
  • Page 26: Graphics/Bar Codes

    8.5. Burn Time Correction The XPM 200HR™ family of printers include a feature that will adjust burn time automatically depending upon ambient temperature. Burn Time Correction allows the adjustment of these burn times to “tune” the printer to maximum performance for any given paper, thereby improving print quality but having little effect on current consumption.
  • Page 27: Troubleshooting

    (including foreign contamination) to the surface of the printhead substrate should be avoided to prevent printhead damage. Clean the XPM 200HR™ whenever it becomes dusty, as paper dust will reduce the friction of the platen and cause the print quality to deteriorate.
  • Page 28: Repair

    HENGSTLER XPM 200HR™ Thermal Printer Family 11. Repair All Hengstler printers are repaired at our facility in Aldingen, Germany. For details, and to arrange for the return of a printer for repair, please contact us at: HENGSTLER GmbH Uhlandstrasse 49 78554 Aldingen / Germany Tel.
  • Page 29 XPM 200HR™ Thermal Printer Family Figure 13 The XPM 200HR™ can also use a through-beam sensor. This type of sensor has a separate light source and detector. The light is transmitted across the paper path into a prism, which redirects it back across the paper path into the detector. When the light is blocked and cannot reach the detector, the printer reports that paper is present.
  • Page 30 ® HENGSTLER XPM 200HR™ Thermal Printer Family Figure 14 Part No. D 690 074 Mod. No. 4 300113 LEV page 30 of 32...
  • Page 31: Technical Specifications

    “Pizza-cutter” type Dimensions (WxHxD): 287 x 103 x 102 mm (approx.) (print mechanism only) Temperature Range Operating: 0ºC to +50ºC (Wider temperature range may be possible; consult Hengstler for details) Storage: -30ºC to +70ºC Humidity Range Operating: 20%-90% RH, non-condensing...
  • Page 32: Electromagnetic Compatibility

    • 13.1.2. EN55022 – Emissions The XPM 200HR™ family of thermal printers are class “B” appliances. When operating the printer from a DC building power supply, or when the DC power cable exceeds 3 meters in length, appropriate EMI filters must be used.

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