Related Manuals for Hengstler eXtendo X-56
Summary of Contents for Hengstler eXtendo X-56
- Page 1 Operating Manual eXtendo® Thermal Printer Family Models: X-56 and X-80 Part No. D-684-124 Version 1.10 Mod. No. 4 270919 HW1...
- Page 2 Thermal Printer Family © 2008-2019 by HENGSTLER Hengstler GmbH has created the text and diagrams contained in this document with care. However, we cannot accept responsibility for any errors or omissions. Notification regarding any errors and suggestions for improvement are welcome. We reserve the right to make technical and other changes at any time in the interest of continual product development.
- Page 3 eXtendo® Thermal Printer Family Document History Revision Date Init Status Description 1.00 2008 Jan 28 Closed Initial version 1.01 2008 Mar 31 Closed Removed excessive warranty value entries under “Features Selected at Time of Order”. Corrected figure ref. no. under Wiring, Interfacing. Removed “Heading”...
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Page 4: Table Of Contents
Power ..........................19 5.5.2. Data Interfacing ........................19 5.6. Paper Supply .......................... 21 5.6.1. Hengstler Paper Roll Holders ....................21 5.6.2. Designing Your Own Paper Roll Holder ................. 21 5.7. Power Supply Specifications ....................22 5.8. Electrical Design Aspects ......................22 Operation ............................ - Page 5 eXtendo® Thermal Printer Family 11.3. Black Mark Sensor Locations ....................28 Technical Specifications ......................30 12.1. General Specifications (X-56 and X-80) ..................30 12.2. X-56 Specifications ........................31 12.3. X-80 Specifications ........................31 12.4. Electromagnetic Compatibility ....................32 12.4.1. FCC Part 15 Class B Device ....................32 12.4.2.
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Page 6: Introduction
Thermal Printer Family Introduction Thank you for selecting the Hengstler eXtendo® Thermal Printer! We are proud of this feature-rich product, which was designed using all our expertise and experience, and we are confident that you will be pleased with the advanced features and outstanding performance. -
Page 7: Important Information And Safety Instructions
This documentation may not be copied, nor shall its contents be disclosed or used commercially unless such use has otherwise been explicitly agreed to by a duly authorized Hengstler representative in writing. The user is responsible for proper handling and installation of this printer. The printer should only be shipped in its original packing. -
Page 8: Overview
eXtendo® Thermal Printer Family Overview 3.1. Overview of Thermal Printing Technology A brief overview of thermal printer technology might be helpful to understand how the eXtendo® thermal printer family works. In most direct thermal printers, paper is fed over a soft, rotating platen and under the thermal printhead. -
Page 9: Functional View
eXtendo® Thermal Printer Family The X-80 has a maximum paper width of 86 mm. While 86 mm wide paper may sometimes be used, the most common larger paper widths are 80 mm and 82. 5 mm (3¼ inches). These do require a paper guide to use. -
Page 10: Location Of Controls And Connectors
eXtendo® Thermal Printer Family While printing, the paper continues to advance and enters the paper cutter, where it passes between the cutter blades and out the print chute and passes the chute/jam sensor. Once printing is completed, the paper is advanced and a command sent to the cutter to cut off the paper. The paper then retracts to a park position to avoid wasting the paper between the printhead and cutter. -
Page 11: Operation Of Sensors And Leds
eXtendo® Thermal Printer Family Figure 3 Figure 4 3.6. Operation of Sensors and LEDs 3.6.1. Paper Entrance / Black Mark Sensor The basic function of the paper entry sensor in the paper entrance area has been described above. But the same sensor is also used to detect Black Marks. Black Marks are blackened areas placed on the paper during the converting process. -
Page 12: Paper Pre-End (Paper Low) Sensor Option
eXtendo® Thermal Printer Family common is the reflex or reflective sensor, where the light source and detector are located on a single chip. Basically, the light strikes the white paper surface and reflects back into the sensor. If enough light reflects to activate the sensor, the printer concludes that paper is present. - Page 13 eXtendo® Thermal Printer Family Figure 5 – Paper low sensor Figure 6 – Sensor Input Circuit Part No. D-684-124 Mod. No. 4 270919 HW1 page 13 of 33...
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Page 14: Led Indicators
eXtendo® Thermal Printer Family 3.6.3. LED Indicators There are two LED indicators in the eXtendo® series printers, located as shown in Fig. 2 and Fig. 3. The upper LED is red, and the lower one is green. These LEDs are used to signal various status information concerning the eXtendo®... -
Page 15: Graphic Printing Vs. Printing With Printer's Fonts
eXtendo® Thermal Printer Family the sensor when expected, the printer assumes that a paper jam has taken place and signals this fact via the Status command. Note: Care must be taken when mounting the eXtendo printers to insure that the sensor is not exposed to direct sunlight. -
Page 16: Features Selected At Time Of Order
eXtendo® Thermal Printer Family If you are doing ASCII printing, you can use USB or a serial interface. Both are fast enough to handle the smaller amount of data being sent. But if you are doing Graphic printing, USB may be the better choice due to its higher speed, and serial may increase the time to complete a printout to an unacceptably long period. -
Page 17: Installation
EJOT Delta PT40, max. penetration into the printer 8 mm These screws are available from Hengstler as a “mounting kit” to simplify your sourcing needs. Hole layouts (viewed from above the printer) for mounting the X-56 and X-80 models with screws from underneath are shown below. -
Page 18: Installing Paper Guides
eXtendo® Thermal Printer Family Printer should not be located further back from edge than shown to prevent interference when pivoting the cutter bracket Figure 8 5.4. Installing Paper Guides Depending upon the model and the options ordered, the eXtendo® family of thermal printers may come with a pair of paper guides. -
Page 19: Wiring
eXtendo® Thermal Printer Family Figure 10 Slide the paper guide all the way to the outer edge of the slotted area. Press on first one, then the other of the arms to snap these two tabs into place. The paper guide is now installed. Push or pull on the end of the paper guide to position it where desired (... - Page 20 Earth Ground Please note that the Hengstler cable is supplied with a flying pigtail on the printer end. This pigtail is intended to be fastened under the grounding screw, as shown in Fig. 2, to provide maximum reduction of radiated electrical noise.
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Page 21: Paper Supply
5.6. Paper Supply 5.6.1. Hengstler Paper Roll Holders Hengstler offers two paper roll holders for use with the eXtendo® family of thermal printers. One is a small holder intended to position 100 mm rolls of thermal paper in various positions behind or below the printer. The second paper roll holder is intended for paper rolls up to 150 mm diameter, and otherwise has similar characteristics to the 100 mm version. -
Page 22: Power Supply Specifications
eXtendo® Thermal Printer Family 5.7. Power Supply Specifications Selection of a power supply for thermal printers depends upon the printer’s application, what percentage of the printout is black, frequency with which printouts are generated, and more. In particular, thermal printers draw high currents for very short time periods. The most important issue is not peak current, but the length of time that the power supply is able to deliver instantaneous current over its rated maximum, and for how long the print job prints high black percentages, thereby drawing high current. -
Page 23: Operation
eXtendo® Thermal Printer Family Operation 6.1. Loading Paper The eXtendo® series of thermal printers automatically loads paper when it is inserted. First, make sure that the printhead is in the “down” position by pulling the Printhead Position Control to the outer position. Then insert the paper, thermosensitive side up, into the paper slot in the rear. -
Page 24: Print Speed
Technical specification sheets on standard versions of the cutters themselves are available upon request from Hengstler. Please note that, when dealing with an eXtendo® with the Twincut guillotine cutter, the cutter blades can be manually moved without removing the cutter cover. -
Page 25: Extendo® Digital Tools
eXtendo® Thermal Printer Family if the sensor detects that the paper has not yet been taken, the printer will do a full cut to foil any vandals. When the printer is not equipped with a chute sensor, the partial cut function is not recommended because there is no means in detecting “receipt taken”. -
Page 26: Low Current Operation
eXtendo® Thermal Printer Family Low Current Operation There are numerous factors that affect thermal printer current. It is possible to manipulate these factors consciously to reduce current draw for situations where this is important, such as operating from batteries. If battery operation only occurs when power has failed, the host software can be programmed to print at a faster, higher current rate during normal operation and then switch the eXtendo®... -
Page 27: Troubleshooting
When you click on the tab “Support”, you can find an online form that you can fill in and send to the Hengstler support team. You will also find a phone number where you can speak to a support team member during business hours. -
Page 28: Buying Paper
eXtendo® Thermal Printer Family 11. Buying Paper 11.1. Sourcing Paper In order to maintain your warranty, use only paper that conforms with eXtendo® Paper Specification D 684 122. Use of paper that does not conform with this specification may adversely affect the performance of your eXtendo®... - Page 29 eXtendo® Thermal Printer Family The center position 1-2 for X-56 and 3-8 for X-80 can be employed for a through-beam sensor. See 3.6.1 Paper Entrance / Black Mark Sensor. also section Default BM sensor locations: X-56 BM sensor 6 (bottom side) X-80 BM sensor 10 (bottom side)
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Page 30: Technical Specifications
eXtendo® Thermal Printer Family 12. Technical Specifications 12.1. General Specifications (X-56 and X-80) Technology: Direct Thermal Resolution: 203 dpi (8 dots/mm) Paper Weight: 50 to 120 g/m² (Twincut cutter; partial/full cut model) 50 to 160 g/m² (Twincut cutter; full cut only model) 50 to 250 g/m²... -
Page 31: Specifications
eXtendo® Thermal Printer Family 12.2. X-56 Specifications Print Speed: 24 VDC: 350 mm/sec (13.7 ips) max. 12 VDC: 130 mm/sec (5.1 ips) max. Paper Width: 49-60 mm (1.93 to 2.36 inches) Printable Width: 56 mm (2.20 inches) Operating Voltage: 24 VDC ±5% or 12 VDC (11-15 VDC) Duty Cycle: 24 VDC: Thirty (30) 150 mm long printouts per minute max. -
Page 32: Electromagnetic Compatibility
eXtendo® Thermal Printer Family 12.4. Electromagnetic Compatibility 12.4.1. FCC Part 15 Class B Device NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. -
Page 33: Spare Parts And Accessories
Thermal Printer Family 13. Spare Parts and Accessories Hengstler Description part # Serial Data Cable, 2 meter long (9-pin Sub-D to eXtendo) E1684527 USB Data Cable (Mini-USB), 1.5 m 0684102 DC Powercable with connector and pigtail, 1.0 m E1684530...