Related Manuals for Hengstler TS-56
Summary of Contents for Hengstler TS-56
- Page 1 ® Operating Manual TwinSide TS™ Thermal Printer Family Types: TS-56 P/N 0691001 Operating Manual Part No. D 691 023A Version 1.03 Mod. No. 4 120912 LEV...
- Page 2 TwinSide TS™ Thermal Printer Family © 2012 by HENGSTLER Hengstler GmbH has created the text and diagrams contained in this document with care. However, we cannot accept responsibility for any errors or omissions. Notification regarding any errors and suggestions for improvement are welcome. We reserve the right to make technical and/or other changes at any time in the interest of continual product development or for other reasons.
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Page 3: Document History
® HENGSTLER TwinSide TS™ Thermal Printer Family Document History Revision Date Initials Status Description 1.00 2012 Sept 7 Closed Initial version-general manual 1.01 2012 Sept 11 Closed General manual adapted to P/N 0691001 specifically. Troubleshooting section expanded. Expanded instructions for closing UPM. Corrected print speed error in specs. -
Page 4: Table Of Contents
Converting Paper ........................30 11.3. Black Mark Sensor Location ....................30 Technical Specifications ......................32 12.1. TS-56 P/N 0691001 Specifications ..................32 12.2. Electromagnetic Compatibility ....................33 12.2.1. FCC Part 15 Class A Device ..................33 Part No. D 691 023A Mod. - Page 5 ® HENGSTLER TwinSide TS™ Thermal Printer Family 12.2.2. EN55022 – Emissions ....................33 12.2.3. EN55024 – Electromagnetic Susceptibility ..............33 12.3. Printer Drawings ........................34 Part No. D 691 023A Mod. No. 4 120912 LEV page 5 of 34...
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Page 6: Introduction
The TwinSide TS™ printers can determine which side of the paper can be printed, and can configure itself accordingly. The TS-56 version is for narrower paper (49 – 60 mm, with an optional fixed 54 mm width). Several different paper cutters are available to handle a wide range of paper stocks up to 250 g/m². -
Page 7: Additional Documentation
Twincut Cutter, with/without presenter D 691 026 TS-56 (w/paper guides) Dimensional Drawing – Rotary Cutter, with/without presenter D 691 027 TS-56 (54 mm) Dimensional Drawing – Twincut Cutter, with/without presenter D 691 028 TS-56 (54 mm) Dimensional Drawing – Rotary Cutter, with/without presenter D 691 029 TwinSide TS™... -
Page 8: Important Information And Safety Instructions
General notes and hints for operating the system safely. 1.5. General Information Hengstler GmbH accepts no liability for the safe operation of the TwinSide TS™ thermal printer family unless Hengstler original products are used exclusively and the following instructions and recommendations are heeded. -
Page 9: Overview
® HENGSTLER TwinSide TS™ Thermal Printer Family The DC power connector must not be plugged in or disconnected under load in order to avoid damage to the electrical components and the thermal printhead. Avoid strong vibration, shock and/or impact, since they may damage or destroy sensitive electronic and mechanical components. -
Page 10: Functional Views
® HENGSTLER TwinSide TS™ Thermal Printer Family In the TwinSide TS™ family, there are two thermal printheads and two platens. printhead is located above the paper, and one is located a short distance away below the paper. Both printheads print simultaneously as the paper is advanced. This offset creates a small region on the back of the printout where printing is not possible. -
Page 11: Description Of Components And Operation
This signals the printer as to the location of the paper end. The paper is then reversed to the park position. If the Coating Side detector is enabled by the configuration settings, the TwinSide TS-56 then attempts, by default, to print a small black mark on both sides of the paper. -
Page 12: Location Of Controls And Connectors
Please see Figures 2 through 5 below for the location of connectors, indicators and controls on the TwinSide TS™ series. Figure 2 shows a gear-side view of a TS-56 without presenter, while Figure 3 shows the same printer with the upper print mechanism (UPM) in the open, or service, position. - Page 13 ® HENGSTLER TwinSide TS™ Thermal Printer Family Figure 2 Figure 2a Part No. D 691 023A Mod. No. 4 120912 LEV page 13 of 34...
- Page 14 ® HENGSTLER TwinSide TS™ Thermal Printer Family Figure 3 Figure 4 Part No. D 691 023A Mod. No. 4 120912 LEV page 14 of 34...
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Page 15: Operation Of Sensors And Leds
There are six (6) different possible positions for this sensor in the TS-56. Half of these positions sense the coated side of the paper, while the other half sense the back of the paper. The positions of these sensors are detailed in the “Black Mark Sensor”... -
Page 16: Paper Pre-End (Paper Low) Sensor Option
TwinSide TS™ printer. The following is a partial listing of the information supplied. However, for the most complete information about printer status, we strongly recommend the use of the Hengstler TS-56 tools, which are supplied as part of the Windows driver package. -
Page 17: Upm Status Sensor
UPM position and the printhead temperature. 2.5.5. Chute Sensor The TwinSide TS-56 chute sensor continually monitors whether there is paper in the chute, and can be read via the Status function. (Please see the TwinSide TS™ Emulation Command Set Reference D 691 010 for details.) This function is often used in conjunction with the host’s peripherals to signal the user when a printout is... -
Page 18: Graphic Printing Vs. Printing With Printer's Fonts
ASCII. In our 40 character example, assuming a 12 x 20 pixel character, the Hengstler TS-56 printer would require 1,600 bytes to print one line. (Please note that these are estimates, and that various compression routines also impact the print speed.) Part No. -
Page 19: Major Options
Major Options 3.1. Loop Presenter The TS-56 is available with an optional loop presenter with retract function. Please note that the presenter is standard for P/N 0691001. The loop presenter (see Fig. 1a) prevents a user from touching the printed paper until after it is severed from the paper roll. The paper is then presented out the front of the presenter to the user. -
Page 20: Unpacking
® HENGSTLER TwinSide TS™ Thermal Printer Family Figure 7c Figure 7d Figure 7c shows the printout as it exits the presenter. Figure 7d shows the printout coming out of the bottom of the printer after it has been retracted/rejected. Allowances in your design must also be made for an area to store the retracted/rejected printouts. -
Page 21: Mounting The Printer
Figure 8b – TS-56 side 5.3. Paper Guides P/N 0691001 is a 54 mm wide model of the TS-56 and does not come with separate paepr guides. Instead, these guides are molded into the housing. No adjustment is necessary or possible. -
Page 22: Interfacing
Function Pin # No conn. 5 Sig. Gnd. 6 Hengstler can provide a serial cable for direct connection to PCs with a DB-9 female connector on one end. Connections are shown below, should you wish to make your own cables. -
Page 23: Paper Supply
® HENGSTLER TwinSide TS™ Thermal Printer Family Data Cable Pin Connections to PC with DB9M Data Cable RJ12M Data Cable DB9F (Printer Side) (PC Side) Pin # Pin # 4 (jumpered to pin 6) 6 (jumpered to pin 4) 5.5. -
Page 24: Power Supply Specifications
Operation 6.1. Loading Paper Make sure that the paper you will use is approved Hengstler paper for use with the TwinSide TS™ printer. (Please refer to document D 691 024 for detailed specifications.) The TwinSide TS™ series of thermal printers automatically loads paper when it is inserted. -
Page 25: Upper Print Mechanism Open/Service Position
TwinSide TS™ Thermal Printer Family Figure 11 The TwinSide TS-56 thermal printer family is designed to use paper with the curl from the paper roll oriented down. This is important as the printer is optimized to minimize paper handling issues when the curl is down. -
Page 26: Print Speed
Figure 12 6.6. Software Flags The TwinSide TS-56 generates several software flags which should be considered in the design of the complete system. When these flags occur, some action must be taken by the host system and/or by an operator. These include the following: Over Temperature Flag: When this flag occurs, the thermal printhead has exceeded its maximum temperature rating. -
Page 27: Twinside Ts™ Digital Tools
Contamination Flag: If the platens that move the paper become contaminated, or if the sensors in the TwinSide TS-56 start to become obscured, a Contamination Flag will be set. This means that the printer should be cleaned. It is not necessary to stop printing, but depending upon the application, an alert message should be displayed somewhere indicating that cleaning maintenance should be performed. -
Page 28: Print Speed
® HENGSTLER TwinSide TS™ Thermal Printer Family 7.1. Print Speed With thermal printers, average current is proportional to print speed. Since the burn time for each dot row is fixed, when printing slower there is more pause between burns and therefore a lower average current. -
Page 29: Troubleshooting
® HENGSTLER TwinSide TS™ Thermal Printer Family Troubleshooting Symptom Possible Cause Corrective Action No LEDs light on printer 1. Power not connected or DC 1. Check line cord and outlet power supply off 2. PCB mounted fuse blown 2. Return printer for fuse replacement;... -
Page 30: Repair
HENGSTLER TwinSide TS™ Thermal Printer Family 10. Repair All Hengstler printers are repaired at our facility in Aldingen, Germany. For details, and to arrange for the return of a printer for repair, please contact us at: HENGSTLER GmbH Uhlandstrasse 49 78554 Aldingen / Germany Tel. - Page 31 ® HENGSTLER TwinSide TS™ Thermal Printer Family Figure 13 Part No. D 691 023A Mod. No. 4 120912 LEV page 31 of 34...
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Page 32: Technical Specifications
In standby <150 mA (without PPE sensors) While printing With Hengstler paper, at 21°C ambient temperature, with a print speed of 90 mm/sec, voltage of 24.0 VDC, and print density (coverage) of 12.5%: approximately 2.4 A avg. With Hengstler paper, at 21°C ambient temperature, with a print speed of 90 mm/sec, voltage of 24.0 VDC, and print... -
Page 33: Electromagnetic Compatibility
® HENGSTLER TwinSide TS™ Thermal Printer Family Cutter: Full-cut Guillotine-type Presenter: Loop-type with retract Dimensions (WxHxD): 109 x 137 x 245 mm (approx.) (with presenter) Environmental Range Operating: -25°C to -10ºC / 10% to 60% RH, non-condensing >-10°C to <+50°C / 15% to 90% RH, non-condensing +50°C to +70°C / 15% to 70% RH, non-condensing... -
Page 34: Printer Drawings
® HENGSTLER TwinSide TS™ Thermal Printer Family 12.3. Printer Drawings Please refer to the appropriate drawing listed in section 1.1 of this document for dimensions and complete mounting hole position information. Part No. D 691 023A Mod. No. 4 120912 LEV...