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TROUBLESHOOTING
This section helps identify printer conditions and problems
that can often be solved by the user. If you are unable to
correct the problem contact Panduit Technical Service at
(888)506-5400 extension 7470.
SYMPTOM
Printer does not power up
properly, and LCD does not
come on.
Media is not advancing
properly in the printer.
Labels will not reverse feed.
PROBABLE CAUSE
Printer not receiving power.
Charger plugged in.
Battery pack is worn out or
damaged.
Label jam in printer.
Labels are not loaded properly.
End of label roll reached.
Printed labels are snagging on
tearbar or print shield.
22
ACTION
To turn printer on, depress the
power button and hold down
until the printhead cycles.
Make sure the battery pack is
fully charged. Charge a
drained battery pack for a
minimum of 15 hours with
LS3EC-* battery charger.
Make sure battery pack is
fully seated into printer (e.g.,
the battery pack snaps into
place).
Unplug charger.
Make sure battery charger is
not plugged into a switched
outlet when charging the
battery.
Try a new charged battery
.
pack
Label is caught in print
mechanism.
To clear a jam:
1. Turn printer power
OFF.
2. Open printer door.
3. Detach any printed
labels.
4. Remove unprinted
labels from the
printer.
5. Carefully remove
any labels caught
in the printer.
Make sure labels are properly
loaded on mandrel, and side
guides are positioned correctly.
Labels should be as far to right
as possible.
Detach end of label roll from
core.
Tear off printed labels before
reverse feeding, or push labels
toward drive roller while reverse
feeding.
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