Panduit TDP43ME Operation Manual
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Panduit TDP43ME Operation Manual

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PA26305A01
TDP43ME
Rev. 05 12-2011
© Panduit Corp. 2011
NOTE: In the interest of higher quality and value, Panduit products
are continually being improved and updated. Consequently,
pictures may vary from the enclosed product.
Technical Support:
Website: www.panduit.com
Panduit Corp. • ID Products Division
id-support@panduit.com
Email:
Cumming, GA
Tel: 800-777-3300 • Fax: 708-532-1811
EU Website:
Panduit Europe • EMEA Service Center
www.panduit.com/emea
Almelo, Netherlands
Tel: +31-546-580-452 • Fax: +31-546-580-441
EU Email:
Panduit Europe • West World Headquarters
emeatoolservicecenter
Westgate, London
@panduit.com
England Tel: 208-601-7200 • Fax: 208-601-7319

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  • Page 1 PA26305A01 TDP43ME Rev. 05 12-2011 © Panduit Corp. 2011 NOTE: In the interest of higher quality and value, Panduit products are continually being improved and updated. Consequently, pictures may vary from the enclosed product. Technical Support: Website: www.panduit.com Panduit Corp. • ID Products Division id-support@panduit.com...
  • Page 2 55024:1998+A1:2001+A2:2003, IEC 61000- 4 Series EN 61000-3-2 / 2000 & EN 61000-3-3 / 1995. The equipment also tested and passed in accordance with the European Standard EN55022 for the both Radiated and Conducted emissions limits. TDP43ME PRINTER TO WHICH THIS DECLARATION RELATES IS IN CONFORMITY WITH THE FOLLOWING STANDARDS EN55022 : 1998,CLSPR 22, Class A / EN55024 : 1998IEC 61000-4 Serial / EN61000-3-2 : 2000 / EN 6100-3-3 : 1995 / CFR 47, Part 15/CISPR 22 3rd Edition : 1997, Class A / ANSI C63.4 : 2001 /...

  • Page 3: Safety Instructions

    Don’t repair or adjust energized equipment alone under any circumstances. Someone capable of providing first aid must always be present for your safety. Always obtain first aid or medical attention immediately after an injury. Never neglect an injury, no matter how slight it seems. TDP43ME: PA26305A01_05 12-2011...

  • Page 4: Table Of Contents

    If The Printer Is To Be Installed On A Parallel Or Serial Port: ........23 If The Printer Is To Be Installed On An Ethernet Port: ..........26 Installing An Ethernet Port For The TDP43ME Printer (Win7): ........27 Installing An Ethernet Port For The TDP43ME Printer (XP): ........41 3.

  • Page 5: Printer

    After unpacking, please check the accessories that come with the package, and store appropriately.   TDP43ME printer Easy-Mark™ CD (Labeling Software)   Power cord TDP43ME CD (Drivers, control center &  Switching Power Adaptor instruction manual)   USB Cable Label Roll Core ...
  • Page 6 CE, FCC Class A, CCC, CB, cUL, RoHS, WEEE Length: 11.2” (285 mm) Height: 6.8” (171 mm) Printer Dimension Width: 8.9” (226 mm) Weight: 6 lbs. (2.72 Kg) Specifications are subject to change without notice. TDP43ME: PA26305A01_05 Page: 2 of 59 12-2011...

  • Page 7: Communication Interface

    9600 baud rate､ no parity､ 8 data bits､ 1 stop bit､ XON/XOFF protocol and Setting RTS/CTS。 RS232 HOUSING (9-pin to 9-pin) DB9 SOCKET DB9 PLUG +5V,max 500mA PRINTER 【 】 Note The total current output from parallel port and serial port altogether cannot exceed 500mA. TDP43ME: PA26305A01_05 Page: 3 of 59 12-2011...
  • Page 8 TDP43ME USB Interface Connector Type : Type B PIN NO. FUNCTION VBUS Internal Interface UART1 wafer Ethernet module E_MD E_MD E_RST E_RST UART2 wafer Expansion module TDP43ME: PA26305A01_05 Page: 4 of 59 12-2011...

  • Page 9: Printer Parts

    Label Roll Core Ribbon Rewind Wheel Print Mechanism Ribbon Rewind Shaft + Empty Ribbon Roll Locking Tenon (left/right) Front Cover Piece LED Light (Ready) LED Light (Status) FEED Key CF Card Slot Cover TDP43ME: PA26305A01_05 Page: 5 of 59 12-2011...

  • Page 10: Printer Installation

    Wireless Port / Antenna (optional) 2. Printer Installation This printer model has the following print modes: Thermal Transfer (TT) When printing, ribbon must be installed to transfer the print contents onto the media. TDP43ME: PA26305A01_05 Page: 6 of 59 12-2011...

  • Page 11: Ribbon Installation

    Cover Open Buttons on both sides. Loosen and then lift the upper print mechanism by pressing the locking tenons. Place a new ribbon roll onto the ribbon supply shaft. TDP43ME: PA26305A01_05 Page: 7 of 59 12-2011...
  • Page 12 Ribbon Shaft (Mandrel). 【 】 Note Ribbon must be coated side out (away from print head contact). Firmly close the upper print mechanism, pressing down firmly on both sides of print mechanism. TDP43ME: PA26305A01_05 Page: 8 of 59 12-2011...

  • Page 13: Label Installation

    Roll Core. Loosen and lift the upper print mechanism by pressing the locking tenons. Feed the label through the two Label Guides to the Tear-off Bar. Align the label guides to the label edge. TDP43ME: PA26305A01_05 Page: 9 of 59 12-2011...

  • Page 14: Label Roll Core Installation Instruction

    2-3. Label Roll Core Installation Instruction (A) 1” roll core installation (B) 3” roll core installation TDP43ME: PA26305A01_05 Page: 10 of 59 12-2011...

  • Page 15: Pc Connection

    Connect the USB cable to the USB port on the printer and on the PC. Power on the printer and the printers’ LED will light. TDP43ME: PA26305A01_05 Page: 11 of 59 12-2011...

  • Page 16: Driver Installation

    If you click on the balloon for “Check here for status”, the window at the left will pop This indicates that all processes are complete and the printer has been correctly installed. The printer is now ready for use. TDP43ME: PA26305A01_05 Page: 12 of 59 12-2011...
  • Page 17 Click on the balloon and the window at the left will pop up. In this case, no TDP43ME driver was found. Click CLOSE. Go to the WINDOWS orb in the bottom left corner and click. Go to DEVICES and PRINTERS and click.
  • Page 18 TDP43ME This window will pop up. Click on HARDWARE tab. This window will pop up. Highlight PANDUIT TDP43ME. Click on the PROPERTIES button. This window will pop up. Click on the DRIVER tab. This window will pop up. Click on the DRIVER DETAILS button.
  • Page 19 TDP43ME If this window pops up, it indicates that no driver has been loaded for the TDP43ME printer. Click OK. This window will pop up. Click on the UPDATE DRIVER button. This window will pop up. Click on LOCATE AND INSTALL DRIVER MANUALLY.
  • Page 20 TDP43ME Click BROWSE and find the driver folder (either in C:\Program Files\EASY MARK\Printer Drivers\TDP43ME or on the included CD in the printer kit.) Note if driver should be 32 Bit or 64 Bit depending on machine Operating System. When the correct system is highlighted, click OK.
  • Page 21 If this window pops up at any time, click on Install this driver anyway. This window indicates that the new driver is being installed. This window indicates that the new driver has been successfully installed. Click CLOSE. Click CLOSE TDP43ME: PA26305A01_05 Page: 17 of 59 12-2011...

  • Page 22: If The Printer Is To Be Installed On A Usb Port Using Windows Updates (Xp)

    In multiple printer installations and in some cases, the printer may install automatically and proceed to Step #8 on Page 20. If so, driver installation is complete. TDP43ME: PA26305A01_05 Page: 18 of 59 12-2011...
  • Page 23 Windows Certified Driver lookup. The following window will appear to continue the installation process. “Install the software Select automatically”. Click “Next”. IMPORTANT! The driver will begin to load and install the printer. TDP43ME: PA26305A01_05 Page: 19 of 59 12-2011...

  • Page 24: If The Printer Is To Be Installed On A Usb Port, Using Product Cd

    If The Printer Is To Be Installed On A USB Port, Using Product CD: If the printer is attached to the USB Port, when the printer is turned on, the following window will appear. TDP43ME: PA26305A01_05 Page: 20 of 59 12-2011...
  • Page 25 4. The following window will appear to continue the installation process. 5. If the Product CD is used, “Install from a specific select location” and point to the IMPORTANT! correct CD Drive. Click “Next”. TDP43ME: PA26305A01_05 Page: 21 of 59 12-2011...
  • Page 26 Product CD inserted into CD drive. Click “Next” 8. The driver will begin to load and install the printer. The Printer Driver installation is now complete for USB port using Product CD. Click “Finish”. TDP43ME: PA26305A01_05 Page: 22 of 59 12-2011...

  • Page 27: If The Printer Is To Be Installed On A Parallel Or Serial Port

    If The Printer Is To Be Installed On A Parallel Or Serial Port: If the Printer is to be connected to a Parallel or Serial Port, go to the “Printers and Faxes” prompt at the START menu. “Add Printer”. Select Click “Next” to continue. TDP43ME: PA26305A01_05 Page: 23 of 59 12-2011...
  • Page 28 Click “Next”. 5. Select the printer port to be used for connection. Click “Next”. 6. Select Panduit and the Panduit TDP43ME printer will show in the right box. Select Panduit TDP43ME printer. Click “Next”. TDP43ME: PA26305A01_05 Page: 24 of 59...
  • Page 29 TDP43ME 7. During the first installation of a Panduit TDP43ME printer, “Replace existing select driver”. Click “Next” to continue. 8. Select a name for the Printer that is being installed. The default name should be used, unless multiple printers are being installed.

  • Page 30: If The Printer Is To Be Installed On An Ethernet Port

    USB port using printer installation steps above prior to continuing this Ethernet port installation. 2. The TDP43ME printer is set to USB port active. Either the USB port or Ethernet port is active, not both at the same time. To use the Ethernet port, the port circuitry must be changed from USB active to Ethernet active.

  • Page 31: Installing An Ethernet Port For The Tdp43Me Printer (Win7)

    Installing An Ethernet Port For The TDP43ME Printer (Win7): There are three basic steps in installing a TDP43ME printer on an Ethernet port in Windows 7. These are: 1. Install printer on USB port and change printer internal circuitry to Ethernet port active.
  • Page 32 TDP43ME Click on the PRINTING PREFERENCES line. Step 1.B In the PRINTING PREFERENCES window, click on the CUSTOM COMMANDS tab. Step 1.C TDP43ME: PA26305A01_05 Page: 28 of 59 12-2011...
  • Page 33 RETURN, very important! After the RETURN key, click OK. This action sets the printer to switch the relay in the printer to Ethernet active once the next print job has Step 1.E been sent. TDP43ME: PA26305A01_05 Page: 29 of 59 12-2011...
  • Page 34 Custom Command to take effect. In the Devices and Printers window, right click on the printer to be tested. Release the right mouse button on the PRINTING PROPERTIES line. Step 1.G TDP43ME: PA26305A01_05 Page: 30 of 59 12-2011...
  • Page 35 If the printer red-lights, that is ok, simply turn off the printer and then turn it back on. Step 1.H TDP43ME: PA26305A01_05 Page: 31 of 59 12-2011...
  • Page 36 Removing the check will set the printer to ONLINE or READY. The heading should now have no OFFLINE note. If nothing is noted, then it is in ONLINE and OK to continue to next step. Step 1.J TDP43ME: PA26305A01_05 Page: 32 of 59 12-2011...
  • Page 37 Open the Control Center Software folder. Double click the NPS Control Center icon to start the software. Remove the label covering the Ethernet port on the printer. Insert an Ethernet cable into the network connector. TDP43ME: PA26305A01_05 Page: 33 of 59 12-2011...
  • Page 38 IP address. This works well in defined systems, but requires IT or computer personnel input. If a static IP address is used, use the following step in setting this address for the printer. TDP43ME: PA26305A01_05 Page: 34 of 59...
  • Page 39 The webpage opens. Click on the Login button. The user and password are admin and admin, (both lower case). Click the Login button. Step 2.E Click on the Configuration button. Step 2.F TDP43ME: PA26305A01_05 Page: 35 of 59 12-2011...
  • Page 40 Microsoft Orb in the bottom left corner. Click on the DEVICES AND PRINTERS line. Highlight the same printer to be controlled by this computer and right click. Step 3.A Click on the PRINTER PROPERTIES line. TDP43ME: PA26305A01_05 Page: 36 of 59 12-2011...
  • Page 41 A new Ethernet port must be added as an option for port printing. Click on ADD PORT button. Step 3.C Click on and highlight STANDARD TCP/IP PORT Step 3.D Click NEW PORT… button. TDP43ME: PA26305A01_05 Page: 37 of 59 12-2011...
  • Page 42 IP AA BB CCC DD Software. Or, type in the Static IP Address if one is Auto-Fills here being used for this printer. (Microsoft fills in the Port Name line.) Step 3.F Click NEXT. TDP43ME: PA26305A01_05 Page: 38 of 59 12-2011...
  • Page 43 TDP43ME Generic is correct. Click NEXT. Step 3.G Click FINISH. Step 3.H TDP43ME: PA26305A01_05 Page: 39 of 59 12-2011...
  • Page 44 Click on the PRINT TEST PAGE button to print to this printer. It should print. Your printer is now set to Ethernet Port printing. Close all windows and disconnect the USB cable. TDP43ME: PA26305A01_05 Page: 40 of 59 12-2011...

  • Page 45: Installing An Ethernet Port For The Tdp43Me Printer (Xp)

    Installing An Ethernet Port For The TDP43ME Printer (XP): There are three basic steps in installing a TDP43ME printer on an Ethernet port. These are: 1. Install printer on USB port and change printer internal circuitry to Ethernet port active.
  • Page 46 TDP43ME Click on the PRINTING PREFERENCES button near the bottom. Step 1.B In the PRINTING PREFERENCES window, click on the CUSTOM COMMANDS tab. Step 1.C TDP43ME: PA26305A01_05 Page: 42 of 59 12-2011...
  • Page 47 Step 1.E shift 6 button. After the RETURN key, click OK. This action sets the printer to switch the relay in the printer to Ethernet active once the next print job has been sent. TDP43ME: PA26305A01_05 Page: 43 of 59 12-2011...
  • Page 48 If the printer red-lights, that is ok, simply turn off the printer and then turn it back on. Step 1.G TDP43ME: PA26305A01_05 Page: 44 of 59 12-2011...
  • Page 49 Step 2.A Remove the label covering the Ethernet port on the printer. Insert an Ethernet cable into the network connector. Open the Control Center software from the icon located on the desktop. TDP43ME: PA26305A01_05 Page: 45 of 59 12-2011...
  • Page 50 IP address. This works well in defined systems, but requires IT or computer personnel input. If a static IP address is used, use the Add Static IP Address section at the end of this instruction sheet-Section #3) in setting this address for the printer. TDP43ME: PA26305A01_05 Page: 46 of 59 12-2011...
  • Page 51 Go down to the bottom and release the right mouse button on the PROPERTIES tab. Step 3.A Open the PORTS tab in the Printer PROPERTIES window. Step 3.B TDP43ME: PA26305A01_05 Page: 47 of 59 12-2011...
  • Page 52 A new Ethernet port must be added as an option for port printing. Click on ADD PORT button. Step 3.C Click on and highlight STANDARD TCP/IP PORT Click NEW PORT… button. Step 3.D TDP43ME: PA26305A01_05 Page: 48 of 59 12-2011...
  • Page 53 Type here AA.BB.CCC.DD Center Software. IP_AA.BB.CCC.DD Auto-Fills here Or, type in the Static IP Address if one is being used for this printer. (Microsoft fills in the Port Name line.) Step 3.F Click NEXT. TDP43ME: PA26305A01_05 Page: 49 of 59 12-2011...
  • Page 54 TDP43ME Generic is correct. Click NEXT. Step 3.G Click FINISH. Step 3.H TDP43ME: PA26305A01_05 Page: 50 of 59 12-2011...
  • Page 55 GENERAL tab on the top two rows. Click on the PRINT TEST PAGE button to print to this printer. It should print. Your printer is now set to Ethernet Port printing. Close all windows and disconnect the USB cable. TDP43ME: PA26305A01_05 Page: 51 of 59 12-2011...

  • Page 56: Static Ip Instructions

    Click the Configuration button on the left side of the page. Click TCP/IP. This will bring up the page to the left. Click STATIC IP and fill in the information provided by the IT or Network Administrator. Step C TDP43ME: PA26305A01_05 Page: 52 of 59 12-2011...

  • Page 57: Control Panel

    Set the See-through Sensor on or off, for (Flash) Sensor operation instructions please refer to page 56. on/off STATUS Red Return to Self Test READY Printer is currently downloading F/W STATUS Red (Flash) TDP43ME: PA26305A01_05 Page: 53 of 59 12-2011...

  • Page 58: Feed Key

    Power on the printer (while still holding the FEED key); release the FEED key after printer beeps 3 times. After about 1 second, printer would automatically print out the following. This indicates the printer is operating normally. Self-Test includes the internal printer data setting. TDP43ME: PA26305A01_05 Page: 54 of 59 12-2011...

  • Page 59: Direct Thermal / Thermal Transfer Mode Switch

    To cancel (get out of the Dump Mode), press the FEED key, the printer will automatically print out “OUT OF DUMP MODE”. This indicates that printer is back in the standby mode. Powering off the printer is another way to exit the Dump Mode. TDP43ME: PA26305A01_05 Page: 55 of 59 12-2011...

  • Page 60: See-Through Sensor On/Off

    TDP43ME 3-7. See-through Sensor on/off There are two types of sensors in the TDP43ME printer - Reflective Sensor and See-through Sensor. Users can set one of them as active sensor. By default, the See-through Sensor is turned on and the Reflective Sensor is turned off.

  • Page 61: Error Messages

    File name is repeated; printer 2 beeps will print out “Filename is Change the file name and download again. twice repeated.” TDP43ME: PA26305A01_05 Page: 57 of 59 12-2011...

  • Page 62: Maintenance And Adjustment

    Note1 Weekly cleaning on the print head is recommended. 【 】 Note2 When cleaning the print head with soft cloth, make sure there are no metal or hard particles stuck to print head. TDP43ME: PA26305A01_05 Page: 58 of 59 12-2011...

  • Page 63: Troubleshooting

    Check if Thermal Print Head is covered with glue or stains 【 】 Note Your distributor is knowledgeable about printers, printing software, and your unique system. Please contact your local distributor, or phone number listed on Tech Support Label. TDP43ME: PA26305A01_05 Page: 59 of 59 12-2011...

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