Panduit TDP46HET/E User Manual

Thermal transfer printer

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TDP43HET, TDP43HET/E, TDP46HET, TDP46HET/E

USER MANUAL

NOTE: In the interest of higher quality and value, Panduit products

are continually being improved and updated. Consequently,

pictures may vary from the enclosed product.

www.panduit.com

Telephone

1-866-871-4571

1-708-532-1800

+31-546-580-452

65-6305-7575

81-3-6863-6060

613-9794-9020

Thermal Transfer Printer

e-mail

GA-TechSupport@panduit.com

TechSupportLatAm@panduit.com

TechSupportEMEA@panduit.com

TechSupportAP@panduit.com

B20733

Rev.: 02 08-2022

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Page 1 Thermal Transfer Printer B20733 USER MANUAL © Panduit Corp. 2022 Rev.: 02 08-2022 NOTE: In the interest of higher quality and value, Panduit products are continually being improved and updated. Consequently, pictures may vary from the enclosed product. www.panduit.com Region...
Page 2 The information contained in this manual is subject to change without notice and does not represent a commitment on the part of Panduit corporation. No part of this manual may be reproduced or transmitted in any form or by any means, for any purpose other than the purchaser’s personal use, without the expressed written permission of Panduit Corporation.
Page 3 USER MANUAL © Panduit Corp. 2022 TDP43HET, TDP43HET/E, TDP46HET,TDP46HET/E AS/NZS CISPR 32, Class A UL 60950-1 (2nd Edition) CSA C22.2 No. 60950-1-07 (2nd Edition) 62368-1, Edition, 2014-12-01 (Audio/video, Information Communication Technology Equipment - Part 1: Safety Requirements) CAN/CSA C22.2 No. 62368-1-14, 2nd Edition, 2014-12 (Audio/video, Information and...
Page 4 USER MANUAL © Panduit Corp. 2022 TDP43HET, TDP43HET/E, TDP46HET,TDP46HET/E Safety Instructions WARNING Read and understand all of the instructions and safety information in this manual before operating or servicing this tool. WARNING Hazardous moving parts. Keep fingers and other body parts away.
Page 5 USER MANUAL © Panduit Corp. 2022 TDP43HET, TDP43HET/E, TDP46HET,TDP46HET/E CAUTION  ONLY qualified service personnel for safety reasons, should open equipment.  Don’t repair or adjust energized equipment alone under any circumstances. Someone capable of providing first aid must always be present for your safety.
Page 6: Table Of Contents
USER MANUAL © Panduit Corp. 2022 TDP43HET, TDP43HET/E, TDP46HET,TDP46HET/E Table of Contents Introduction ............... 6 Product Introduction ........... 6 Product Features ............6 General Specification ..........7 Print Specifications ............. 7 Ribbon Specifications ..........7 Media Specifications ........... 8 Operations Overview ..........8 Unpacking and Inspection ..........
Page 7: Introduction
The rugged, high-speed printers are designed for dependable use in industrial, construction, and harsh environments. Using the included Easy-Mark™ Labeling Software, the printers provide simple setup and operation with all Panduit thermal transfer label media to create wire and cable markers, terminal block labels, equipment labels, marker plates, panel labels, network labels, and safety and facility labels.
Page 8: General Specification
USER MANUAL © Panduit Corp. 2022 TDP43HET, TDP43HET/E, TDP46HET,TDP46HET/E ○ ○ Real time clock ○ Print Speed up to 12 ips (inches per second) ○ Print Speed up to 6 ips (inches per second) General Specification General Specifications 276 mm (W) x 326 mm (H) x 502 mm (D)
Page 9: Media Specifications
USER MANUAL © Panduit Corp. 2022 TDP43HET, TDP43HET/E, TDP46HET,TDP46HET/E Max. 114.3 mm (4.5”) Ribbon width Min. 25.4 mm (1.0”) Ribbon wound type Ink coated inside wound Ribbon end type Transparency Media Specifications 1.6.1 Industrial model Media Specifications TDP43HET TDP46HET (300 dpi) (600 dpi) 203.2 mm (8”)
Page 10: Printer Overview
◼ One warranty card ◼ One Ink Ribbon (Hybrid) ◼ One Utility Knife (CAUTION, SHARP!) If any parts are missing, please contact Panduit Customer Service. Printer Overview 2.2.1 Exterior View Touch Screen Front Panel Buttons Label Exit Chute View Window...
Page 11 USER MANUAL © Panduit Corp. 2022 TDP43HET, TDP43HET/E, TDP46HET,TDP46HET/E 2.2.2 Interior view B20733-02 Page 10 of 39 08-2022...
Page 12: Operator Controls
USER MANUAL © Panduit Corp. 2022 TDP43HET, TDP43HET/E, TDP46HET,TDP46HET/E Operator Controls 2.3.1 Front Panel Display B20733-02 Page 11 of 39 08-2022...
Page 13: Setting Up The Printer
USER MANUAL © Panduit Corp. 2022 TDP43HET, TDP43HET/E, TDP46HET,TDP46HET/E 2.3.2 Indicators Status Indication The printer power is turned off The printer power is turned on Printer is ready Pause Blinking Downloading data into printer. Printer is ready “CARRIAGE OPEN” or “CUTTER ERROR”...
Page 14: Loading Ribbon
USER MANUAL © Panduit Corp. 2022 TDP43HET, TDP43HET/E, TDP46HET,TDP46HET/E Loading Ribbon 2.5.1 Loading Ribbon B20733-02 Page 13 of 39 08-2022...
Page 16 USER MANUAL © Panduit Corp. 2022 TDP43HET, TDP43HET/E, TDP46HET,TDP46HET/E Loading path for ribbon B20733-02 Page 15 of 39 08-2022...
Page 17 USER MANUAL © Panduit Corp. 2022 TDP43HET, TDP43HET/E, TDP46HET,TDP46HET/E 2.5.2 Remove Used Ribbon B20733-02 Page 16 of 39 08-2022...
Page 18: Loading The Media
USER MANUAL © Panduit Corp. 2022 TDP43HET, TDP43HET/E, TDP46HET,TDP46HET/E Loading the Media 2.6.1 Loading the Media Move the label roll guard horizontally to the end label spindle, then flip down the label roll guard. For 1” spindle model, it supports the media with 1” core.
Page 19 USER MANUAL © Panduit Corp. 2022 TDP43HET, TDP43HET/E, TDP46HET,TDP46HET/E 3. Place the media roll on the label supply spindle and use label roll guard to fix it. 4. Push the print head release lever and install the label through the media guide bar, damper, media sensor, and label guide to install the media.
Page 20: Adjustment Knob
USER MANUAL © Panduit Corp. 2022 TDP43HET, TDP43HET/E, TDP46HET,TDP46HET/E 7. Close the print head mechanism on both sides and make sure the latches are engaged securely. 8. Set media sensor type and calibrate the selected sensor. Note: Please calibrate the gap/black mark sensor when changing media.
Page 21 USER MANUAL © Panduit Corp. 2022 TDP43HET, TDP43HET/E, TDP46HET,TDP46HET/E 2.7.2 Print Head Burn Line Adjustment Knob B20733-02 Page 20 of 39 08-2022...
Page 22 USER MANUAL © Panduit Corp. 2022 TDP43HET, TDP43HET/E, TDP46HET,TDP46HET/E 2.7.3 Ribbon Tension Adjustment Knob B20733-02 Page 21 of 39 08-2022...
Page 23 USER MANUAL © Panduit Corp. 2022 TDP43HET, TDP43HET/E, TDP46HET,TDP46HET/E 2.7.4 Adjusting to Avoid Ribbon Wrinkles B20733-02 Page 22 of 39 08-2022...
Page 25: Printer/Menu/Sensor Function
USER MANUAL © Panduit Corp. 2022 TDP43HET, TDP43HET/E, TDP46HET,TDP46HET/E Printer/Menu/Sensor Function Diagnostic Tool Printer Function Overview Printer Function could be found in Printer Diagnostic Tool Application. “Printer Function” will be shown on the left side of the window. B20733-02 Page 24 of 39...
Page 26: Setup Menu Overview
USER MANUAL © Panduit Corp. 2022 TDP43HET, TDP43HET/E, TDP46HET,TDP46HET/E Setup Menu Overview B20733-02 Page 25 of 39 08-2022...
Page 27: Settings Menu (Tspl)
Mode Offset Shift X Shift Y Reference Reference Code Page Country *TSPL is default setting for Panduit TDP43/46HETprinters and software* Item Description Default 300 dpi: 4 Speed This feature is used to set the print speed 600 dpi: 3 Density This feature is used to set the print darkness This feature sets the printout direction.
Page 28: Settings Menu (Zpl2)
USER MANUAL © Panduit Corp. 2022 TDP43HET, TDP43HET/E, TDP46HET,TDP46HET/E 3.4 Settings Menu (ZPL2) Darkness Tear Off Print Peeler Off Speed Print Cutter Mode Print Rewind Width List Fonts Applicator List Images List Formats List Setup Control Prefix Command Format Settings...
Page 29: Sensor Menu
USER MANUAL © Panduit Corp. 2022 TDP43HET, TDP43HET/E, TDP46HET,TDP46HET/E 3.5 Sensor Overview Black mark Auto Calibration Continuous Preprint Manual Standard Black Mark Calibration Sensor Auto Continuous Menu Threshold Detect Fixed Maximum Length Back Side BMark Transmitter Front Side Min. Paper Advanced Max.
Page 30: Interface Menu
USER MANUAL © Panduit Corp. 2022 TDP43HET, TDP43HET/E, TDP46HET,TDP46HET/E 3.6 Interface Overview Serial Interface Menu Ethernet Item Description Default Serial Sets the printers RS-232 settings Configures the internal ethernet configuration and checks the Ethernet printers ethernet module status. This feature can also reset the ethernet module.
Page 31: Advanced Menu
USER MANUAL © Panduit Corp. 2022 TDP43HET, TDP43HET/E, TDP46HET,TDP46HET/E 3.7 Advanced Menu Language Printer Information Initialiazation Display Brightness Date Format Touchscreen Calibratoin Date Date & Time Time Format Time Menu Advanced Menu Password Security Favorites Password Ribbon Low Warning Warning...
Page 33: File Manager Menu
USER MANUAL © Panduit Corp. 2022 TDP43HET, TDP43HET/E, TDP46HET,TDP46HET/E 3.8 File Manager Overview This feature is used to check the printers available memory, show the file list, delete the files or run the files that are saved in the printer DRAM or Flash.
Page 34: Diagnostics
USER MANUAL © Panduit Corp. 2022 TDP43HET, TDP43HET/E, TDP46HET,TDP46HET/E Print Config Diagnostics Dump Mode Diagnostic Print Head Menu Display Diag Gap Sensor Diag Black Mark Diag Ribbon End B20733-02 Page 33 of 39 08-2022...
Page 36 USER MANUAL © Panduit Corp. 2022 TDP43HET, TDP43HET/E, TDP46HET,TDP46HET/E Troubleshooting Problem Possible Cause Recovery Procedure • The power cord is not • Plug the power cord into the printer and Power Indicator Does properly connected. outlet. • Not Illuminate The power switch is •...
Page 37 USER MANUAL © Panduit Corp. 2022 TDP43HET, TDP43HET/E, TDP46HET,TDP46HET/E • If there is no peeler module in front of the printer, please switch off the printer and install it. • Check if the connector is plugging correctly. Can’t Download File to •...
Page 38 USER MANUAL © Panduit Corp. 2022 TDP43HET, TDP43HET/E, TDP46HET,TDP46HET/E • Printhead pressure is incorrect. • Ribbon installation is • incorrect. Please set the suitable density to have • good print quality. Media installation is Wrinkle Problem • incorrect. Make sure the label guide touches the •...
Page 39 USER MANUAL © Panduit Corp. 2022 TDP43HET, TDP43HET/E, TDP46HET,TDP46HET/E Do not use canned air in the interior of the printer as it can blow dust and debris into sensors and other critical components. Only use a vacuum cleaner with a nozzle and hose that are conductive and grounded to drain off static build up.

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