Panduit TDP43HE User Manual
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Panduit TDP43HE User Manual

Thermal transfer printer
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© Pa anduit Corp. 2013
Region
USA & Can
nada
Latin Amer
rica
Brasil
Europe
Asia Pacifi
c
Japan
Australia
TD
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USE
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Telephon
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1-866-87
+52-33-3
3777-6000
5511-361
13-2353
+31-546-
-580-452
65-6379-
81-3-686
613-9794
4-9020
TDP43HE
E/E, TDP4
Therma
al Transfe
R MANUA
L
quality and
and update
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e-mail
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Summary of Contents for Panduit TDP43HE

  • Page 1 DP43HE, T TDP43HE E/E, TDP4 46HE and d TDP46H HE/E Therma al Transfe er Printer B20730 © Pa anduit Corp. 2013 R MANUA Rev. .: 01 8-2013 NOTE: In the interest t of higher q quality and d value, Pan...
  • Page 2 TDP43HE, T DP43HE/E, © P anduit Corp. 20 USER R MANUAL DP46HE & T TDP46HE/E The inform mation cont ained in th is manual is subject t to change without not ice and do oes not represent a commitm ment on the...

  • Page 3: Safety Instructions

    TDP43HE, T DP43HE/E, © P anduit Corp. 20 USER R MANUAL DP46HE & T TDP46HE/E Safety Instruct tions WARN NING d and unde rstand all of f the instruct tions and sa afety informa ation in this manual befo ore operating g or servicing g this tool.

  • Page 4: Table Of Contents

    TDP43HE, TDP43HE/E, © Panduit Corp. 2013 USER MANUAL TDP46HE & TDP46HE/E Table of Contents Safety Instructions .............. 2   Introduction ..............5     Product Introduction ........... 5     Product Features ............5     General Specification ..........6  ...
  • Page 5 TDP43HE, TDP43HE/E, © Panduit Corp. 2013 USER MANUAL TDP46HE & TDP46HE/E Setting Ethernet by Diagnostic Utility ....61     Using USB interface to setup Ethernet interface ..62     Using RS-232 interface to setup Ethernet interface 63  ...

  • Page 6: Introduction

    The rugged, high-speed printers are designed for dependable use in industrial, construction, and harsh environments. Using the included Easy-Mark™ Labeling Software, the printers provide simple setup and operation with all Panduit thermal transfer label media to create wire and cable markers, terminal block labels, equipment labels, marker plates, panel labels, network labels, and safety and facility labels.

  • Page 7: General Specification

    TDP43HE, TDP43HE/E, © Panduit Corp. 2013 USER MANUAL TDP46HE & TDP46HE/E PS/2 keyboard interface for stand-alone or data ○ ○ entry at print site 32 MB SDRAM memory ○ ○ 8 MB FLASH memory ○ ○ SD FLASH card memory expands storage to 4 GB ○...

  • Page 8: Print Specifications

    TDP43HE, TDP43HE/E, © Panduit Corp. 2013 USER MANUAL TDP46HE & TDP46HE/E Print Specifications   Print TDP43HE TDP46HE Specifications (300 dpi) (600 dpi) Print head resolution 300 dots/inch 600 dots/inch (12 dots/mm) (24 dots/mm) Printing method Thermal transfer and direct thermal Dot size 0.084 x 0.084 mm...

  • Page 9: Media Specifications

    TDP43HE, TDP43HE/E, © Panduit Corp. 2013 USER MANUAL TDP46HE & TDP46HE/E Media Specifications   1.6.1 Industrial model   Media Specifications TDP43HE TDP46HE (300 dpi) (600 dpi) Label roll capacity 208.3 mm (8.2”) Media alignment Edge alignment Media type Continuous, die-cut, black mark, fan-fold, notch...

  • Page 10: Operations Overview

    One user manual (hard copy)  One warranty card (not shown)  One Ink Ribbon (Hybrid)  One Utility Knife (CAUTION, SHARP!)     If any parts are missing, please contact Panduit Customer Service. B20730-01 Page 9 of 73 8-2013...

  • Page 11: Printer Overview

    TDP43HE, TDP43HE/E, © Panduit Corp. 2013 USER MANUAL TDP46HE & TDP46HE/E Printer Overview 2.2.1 Front View LED indicators LCD display Front panel buttons Label exit chute Lower front cover Printer right side cover B20730-01 Page 10 of 73 8-2013...
  • Page 12 TDP43HE, T DP43HE/E, © P anduit Corp. 20 USER R MANUAL DP46HE & T TDP46HE/E 2.2.2 2 Interior view                       Ribb bon rewind s pindle Ribb bon release b button...
  • Page 13 TDP43HE, TDP43HE/E, © Panduit Corp. 2013 USER MANUAL TDP46HE & TDP46HE/E 2.2.3 Rear View Rear external label entrance chute   Parallel / Centronics interface   USB interface   Serial / RS-232C interface   Power cord socket   SD card slot  ...

  • Page 14: Operator Controls

    TDP43HE, T DP43HE/E, © P anduit Corp. 20 USER R MANUAL DP46HE & T TDP46HE/E perator C Controls 2.3. 1 Front P anel Displa ndicators display Front pane button 2.3.2 2 Indicato   Status Indication   The printe er power is...

  • Page 15: Setting Up The Printer

    TDP43HE, T DP43HE/E, © P anduit Corp. 20 USER R MANUAL DP46HE & T TDP46HE/E 2.3.3 3 Front P anel Keys Keys ction   Ente er the menu Exit f from a men nu or cance el a setting a...

  • Page 16: Loading Ribbon

    TDP43HE, T DP43HE/E, © P anduit Corp. 20 USER R MANUAL DP46HE & T TDP46HE/E oading R ibbon 2.5. 1 Loading g Ribbon Open th he printer rig ght side cove   . Push the p print head re lease lever t...
  • Page 17 TDP43HE, T DP43HE/E, © P anduit Corp. 20 USER R MANUAL DP46HE & T TDP46HE/E Thread the ri ibbon throug gh the ribbon n sensor slot and then n through the e open spac ce in between prin nt head and platen.
  • Page 18 TDP43HE, TDP43HE/E, © Panduit Corp. 2013 USER MANUAL TDP46HE & TDP46HE/E  Loading path for ribbon 2.5.2 Remove Used Ribbon Break the ribbon between ribbon guide plate and the ribbon rewind spindle. B20730-01 Page 17 of 73 8-2013...
  • Page 19 TDP43HE, T DP43HE/E, © P anduit Corp. 20 USER R MANUAL DP46HE & T TDP46HE/E 2. Push the e ribbon relea ase button to release t the ribbon on n the ribbon rewind s pindle. 3. Then, slid de off the rib...

  • Page 20: Loading The Media

    TDP43HE, T DP43HE/E, © P anduit Corp. 20 USER R MANUAL DP46HE & T TDP46HE/E ading the e Media   2.6. 1 Loading g the Media   . Open the p printer right s side cover. . Push the p...
  • Page 21 TDP43HE, T DP43HE/E, © P anduit Corp. 20 USER R MANUAL DP46HE & T TDP46HE/E 4. Place the roll of m edia on the label supply y spindle. Fli p up the lab bel roll guard d. Move the l...
  • Page 22 TDP43HE, T DP43HE/E, © P anduit Corp. 20 USER R MANUAL DP46HE & T TDP46HE/E 6. Unlock the media s sensor lock l ever to adju st the media a sensor. Black Mark Label Sensor Gap Labe el Sensor ▽...
  • Page 23 TDP43HE, TDP43HE/E, © Panduit Corp. 2013 USER MANUAL TDP46HE & TDP46HE/E 8. Close the print head mechanism. Make sure the latches are engaged securely. Using the front display panel, set the media sensor type and calibrate the selected sensor. (Please refer to section 3.1.2) Note: Please calibrate the gap/black mark sensor when changing media.
  • Page 24 TDP43HE, T DP43HE/E, © P anduit Corp. 20 USER R MANUAL DP46HE & T TDP46HE/E 2.6.2 2 Loading g External (Roll Stan d, etc.) Me edia   Exte ernal media f feeds throug gh either the bottom or re ear external label entran nce chute.
  • Page 25 TDP43HE, TDP43HE/E, © Panduit Corp. 2013 USER MANUAL TDP46HE & TDP46HE/E • Loading path for Roll Stand labels B20730-01 Page 24 of 73 8-2013...

  • Page 26: Adjustment Knob

    TDP43HE, TDP43HE/E, © Panduit Corp. 2013 USER MANUAL TDP46HE & TDP46HE/E Adjustment Knob 2.7.1 Print Head Pressure Adjustment Knob The print head pressure adjustment knob has 5 levels of adjustment. Because the printer’s paper alignment is to the left side of mechanism, different media widths require different pressure to print correctly. Therefore it may require adjusting the pressure knob to get your best print quality.

  • Page 27: Using The Keyboard With Ps/2 Interface

    TDP43HE, TDP43HE/E, © Panduit Corp. 2013 USER MANUAL TDP46HE & TDP46HE/E Using the Keyboard with PS/2 Interface 1. Turn off the power of printer. 2. Plug the keyboard with PS/2 interface cable into PS/2 connector on the rear of the printer.

  • Page 28: Menu Function

    TDP43HE, TDP43HE/E, © Panduit Corp. 2013 USER MANUAL TDP46HE & TDP46HE/E Menu Function Main Menu Overview B20730-01 Page 27 of 73 8-2013...

  • Page 29: Setup Menu Overview

    TDP43HE, T DP43HE/E, © P anduit Corp. 20 USER R MANUAL DP46HE & T TDP46HE/E tup Menu u Overview 0730-01 ge 28 of 73 8-2013...
  • Page 30 TDP43HE, T DP43HE/E, © P anduit Corp. 20 USER R MANUAL DP46HE & T TDP46HE/E 3.1. 1 Printer Setup (TSP PL2) 0730-01 ge 29 of 73 8-2013...
  • Page 31 TDP43HE, TDP43HE/E, © Panduit Corp. 2013 USER MANUAL TDP46HE & TDP46HE/E 3.1.1-1 Speed:     Print Setup 1/12 > Speed Speed   Density   Direction   Use this option to setup print speed. The increment/decrement is 1 ips. Press key to raise the print speed, and press key to decrease print speed.
  • Page 32 TDP43HE, TDP43HE/E, © Panduit Corp. 2013 USER MANUAL TDP46HE & TDP46HE/E The following 2 figures are the printouts of DIRECTION 0 and 1 for your reference. DIRECTION 0 DIRECTION 1     Note: If printing from enclosed software/driver, the software/driver will send out the command, which will overwrite the setting set from the front panel.
  • Page 33 TDP43HE, TDP43HE/E, © Panduit Corp. 2013 USER MANUAL TDP46HE & TDP46HE/E Note: If printing from enclosed software/driver, the software/driver will send out the command, which will overwrite the setting set from the front panel. 3.1.1-5 Offset:   Print Setup 5/12  ...
  • Page 34 TDP43HE, TDP43HE/E, © Panduit Corp. 2013 USER MANUAL TDP46HE & TDP46HE/E Note: If printing from enclosed software/driver, the software/driver will send out the REFERENCE command, which will overwrite the setting set from the front panel. 3.1.1-8 Code Page:   Code Page...
  • Page 35 TDP43HE, TDP43HE/E, © Panduit Corp. 2013 USER MANUAL TDP46HE & TDP46HE/E 1257 Baltic 1258 Vietnam ISO Code Page ISO Code Page International International code page name code page name Character Set Character Set 8859-1 Latin 1 8859-7 Greek 8859-2 Latin 2...
  • Page 36 TDP43HE, T DP43HE/E, © P anduit Corp. 20 USER R MANUAL DP46HE & T TDP46HE/E 3.1.2 2 Printer S Setup (ZPL 3.1.2 2-1 Darkne ess:   int Setup 1/17 > Darkness Dankness   Print Spe   Tear off this option to...
  • Page 37 TDP43HE, TDP43HE/E, © Panduit Corp. 2013 USER MANUAL TDP46HE & TDP46HE/E 3.1.2-2 Print Speed:   Print Setup 2/17   Print Speed Darkness > Print Speed   Tear Off   Use this option to setup print speed. The each increment/decrement is 1 ips. Press key to raise the print speed, and press key to decrease print speed.
  • Page 38 TDP43HE, TDP43HE/E, © Panduit Corp. 2013 USER MANUAL TDP46HE & TDP46HE/E Printer Mode Description   Next label top of form is aligned to the print head burn Tear Off line     Peel Off Enable the label peel off mode.
  • Page 39 TDP43HE, TDP43HE/E, © Panduit Corp. 2013 USER MANUAL TDP46HE & TDP46HE/E 3.1.2-7 List Images:   Print Setup 7/17 Self Test … Printing … > List Images   List Formats   List Setup   This feature is used to print current printer available images list to the label. The images are stored in the printer’s DRAM, Flash or optional memory card.
  • Page 40 TDP43HE, TDP43HE/E, © Panduit Corp. 2013 USER MANUAL TDP46HE & TDP46HE/E 3.1.2-11 Format Prefix:   Print Setup 11/17   Format Prefix List Setup < ⋏ > 5EH   Control Prefix > Format Prefix This option is used to set format prefix character. Press the...
  • Page 41 TDP43HE, TDP43HE/E, © Panduit Corp. 2013 USER MANUAL TDP46HE & TDP46HE/E Length Printer determine length and feed label     No Motion Printer will not move media 3.1.2-14 Head Close:   Head Close Print Setup 14/17   Length Delimiter Char  ...
  • Page 42 TDP43HE, T DP43HE/E, © P anduit Corp. 20 USER R MANUAL DP46HE & T TDP46HE/E 3.1.2 2-16 Left P Position:     int Setup 16/17   Head Close eft Positio   Label Top +0000 > Left Posit tion   This...
  • Page 43 TDP43HE, T DP43HE/E, © P anduit Corp. 20 USER R MANUAL DP46HE & T TDP46HE/E 3.1.3 Calibration This option is us sed to set the e media sen sor type and d calibrate th he selected s sensor. We reco...
  • Page 44 TDP43HE, T DP43HE/E, © P anduit Corp. 20 USER R MANUAL DP46HE & T TDP46HE/E Manual In case “ Automatic” s sensor calibr ration canno ot apply to th he media, ple ease use “Manual” ” function to calibrate the e gap sensor r manually.
  • Page 45 TDP43HE, T DP43HE/E, © P anduit Corp. 20 USER R MANUAL DP46HE & T TDP46HE/E Gap Mod 5. The gap sensor calib bration is com mplete. Pres ss the Complet button the LCD screen n will return t to the...
  • Page 46 TDP43HE, TDP43HE/E, © Panduit Corp. 2013 USER MANUAL TDP46HE & TDP46HE/E B. Bline (Black Line) Mode   Bline Mode Calibration   Gap Mode > Automatic > Bline Mode Manual   Cont. Mode Pre-Printed Press the buttons to scroll the cursor to the sensor type. Press the button to enter the black-mark sensor calibration mode.
  • Page 47 TDP43HE, T DP43HE/E, © P anduit Corp. 20 USER R MANUAL DP46HE & T TDP46HE/E 2. P Press the butto on to move t cursor from l eft digit to rig ght digit, and Bline Size press the button to set the va alue rom “0”...
  • Page 48 TDP43HE, TDP43HE/E, © Panduit Corp. 2013 USER MANUAL TDP46HE & TDP46HE/E Pre-Printed This function can set the paper length and gap size before auto-calibrate the sensor sensitivity. It can to get the sensor sensitivity accurately.   Bline Mode   Manual >...
  • Page 49 TDP43HE, TDP43HE/E, © Panduit Corp. 2013 USER MANUAL TDP46HE & TDP46HE/E Automatic When entering the [Automatic] option, you will see following message and printer will calibrate the sensor sensitivity automatically. When calibration process is completed, the LCD screen will return to the previous menu.
  • Page 50 TDP43HE, T DP43HE/E, © P anduit Corp. 20 USER R MANUAL DP46HE & T TDP46HE/E 3.1.4 Serial C Comm. 3.1.4. 1 Baud R     Seri ial Comm. Baud R Rate > 9600 > Baud Rate   1920 0 bps Parity  ...
  • Page 51 TDP43HE, TDP43HE/E, © Panduit Corp. 2013 USER MANUAL TDP46HE & TDP46HE/E 3.1.4-2 Parity     Parity Serial Comm.   > None Baud Rate > Parity   Data Bits Even   This option is used to set the RS-232 parity. The default setting is “None”. Press...
  • Page 52 TDP43HE, T DP43HE/E, © P anduit Corp. 20 USER R MANUAL DP46HE & T TDP46HE/E 3.1.5 5 Etherne this menu to o configure i nternal Ethe ernet settings s, check the printer’s Eth hernet mod statu us, and reset t the Etherne et module.
  • Page 53 TDP43HE, TDP43HE/E, © Panduit Corp. 2013 USER MANUAL TDP46HE & TDP46HE/E 3.1.5-4 Configure: (DHCP / Static IP) Use this menu to set the printer’s DHCP and Static IP.   3.1.5-5 DHCP     Ethernet Configure   Status > DHCP >...

  • Page 54: File Manager

    TDP43HE, T DP43HE/E, © P anduit Corp. 20 USER R MANUAL DP46HE & T TDP46HE/E Static I   SELE ECT: MENU Pres ss the button printer will re estart to rese et the Ethern net module s setting. Pres to cancel the e setting.
  • Page 55 TDP43HE, TDP43HE/E, © Panduit Corp. 2013 USER MANUAL TDP46HE & TDP46HE/E   To delete the file：Please follow the order to press the button.     FLASH File List DEMO.TTF > DEMO.TTF 1.75 MB   DEMO.BAS     DOWN: Delete  ...

  • Page 56: Diagnostics

    TDP43HE, T DP43HE/E, © P anduit Corp. 20 USER R MANUAL DP46HE & T TDP46HE/E iagnostic 3.3. 1 Print Co onfig. This feature is u sed to print c current print ter configura ation to the la abel. On the...
  • Page 57 TDP43HE, T DP43HE/E, © P anduit Corp. 20 USER R MANUAL DP46HE & T TDP46HE/E 3.3.2 Dump M Mode Capt tures the da ta from the c communicat ions port and d prints out t the data rec eived by pri inter.
  • Page 58 TDP43HE, T DP43HE/E, © P anduit Corp. 20 USER R MANUAL DP46HE & T TDP46HE/E 3.3.3 3 Rotate C Cutter   In ca ase paper is jammed in t the cutter, th his feature ca an rotate the e cutter blade...

  • Page 59: Language

    TDP43HE, TDP43HE/E, © Panduit Corp. 2013 USER MANUAL TDP46HE & TDP46HE/E 3.5.1 Initialization   Service Initialization Initializing … > Initialization   Mileage Info. SELECT   Exit MENU The printer settings are restored to defaults as below once printer is initialized.

  • Page 60: Diagnostic Tool

    TDP43HE, TDP43HE/E, © Panduit Corp. 2013 USER MANUAL TDP46HE & TDP46HE/E 3.5.2 Mileage Info. Use this option to check the printed mileage (displayed in meter).   Mileage: (m) Service   4016 Initialization Labels: (pcs.) > Mileage Info.   51698 Exit Diagnostic Tool  ...

  • Page 61: Start The Diagnostic Tool

    TDP43HE, TDP43HE/E, © Panduit Corp. 2013 USER MANUAL TDP46HE & TDP46HE/E Start the Diagnostic Tool   Double click on the Diagnostic tool icon to start the software.   There are four features (Printer Configuration, File Manager, Bitmap Font Manager, Command Tool) included in the Diagnostic utility.

  • Page 62: Printer Function (Calibrate Sensor, Ethernet Setup, Rtc Setup

    TDP43HE, TDP43HE/E, © Panduit Corp. 2013 USER MANUAL TDP46HE & TDP46HE/E 4.2 Printer Function (Calibrate sensor, Ethernet setup, RTC setup………)   Select the PC interface connected with printer. Click the “Function” button to setting. The detail functions in the Printer Function Group are listed as below.

  • Page 63: Using Usb Interface To Setup Ethernet Interface

    TDP43HE, TDP43HE/E, © Panduit Corp. 2013 USER MANUAL TDP46HE & TDP46HE/E Using USB interface to setup Ethernet interface Connect the USB cable between the computer and the printer. Turn on the printer power. Start the Diagnostic Utility by double clicking on the icon.

  • Page 64: Using Rs-232 Interface To Setup Ethernet Interface

    TDP43HE, TDP43HE/E, © Panduit Corp. 2013 USER MANUAL TDP46HE & TDP46HE/E Using RS-232 interface to setup Ethernet interface   Connect the computer and the printer with a RS-232 cable. Turn on the printer power. Start the Diagnostic Utility by double clicks on the icon.

  • Page 65: Using Ethernet Interface To Setup Ethernet Interface

    TDP43HE, TDP43HE/E, © Panduit Corp. 2013 USER MANUAL TDP46HE & TDP46HE/E Using Ethernet interface to setup Ethernet interface Connect the computer and the printer to the LAN. Turn on the printer power. Start the Diagnostic Utility by double clicks on the icon.
  • Page 66 TDP43HE, TDP43HE/E, © Panduit Corp. 2013 USER MANUAL TDP46HE & TDP46HE/E The default IP address is obtained by DHCP. To change the setting to static IP address, click “Static IP” radio button then enter the IP address, subnet mask and gateway. Click “Set IP” to take effect the settings.

  • Page 67: Troubleshooting

     Make sure label size is set properly.  Labels may be stuck inside the printer mechanism.  Peel function is enabled.  Panduit does not offer a Peeler module, at Take Label this time.  Change Print Mode to None or Batch ...
  • Page 68 TDP43HE, TDP43HE/E, © Panduit Corp. 2013 USER MANUAL TDP46HE & TDP46HE/E  Re-connect cable to interface.  Cable is not well connected to serial Not Printing  If using serial cable, or USB interface or parallel port.  The serial port cable pin - Please replace the cable with pin to pin connected.
  • Page 69 TDP43HE, TDP43HE/E, © Panduit Corp. 2013 USER MANUAL TDP46HE & TDP46HE/E  Reload the supply.  Ribbon and media is loaded incorrectly Poor Print Quality  Dust or adhesive accumulation on  Clean the printhead.  Clean the platen roller.

  • Page 70: Mechanism Fine Adjustment To Avoid Ribbon Wrinkles

    TDP43HE, TDP43HE/E, © Panduit Corp. 2013 USER MANUAL TDP46HE & TDP46HE/E  Media sensor sensitivity is not  "Set the correct label size. The vertical printing set properly. position is incorrect  Label size is incorrect.  Adjust the Top Offset (Print  Features) or ...
  • Page 71 TDP43HE, T DP43HE/E, © P anduit Corp. 20 USER R MANUAL DP46HE & T TDP46HE/E Adjustable Printer Parts Wrinkle happ pens from lab bel lower rinkle happe ns from labe el lower Symptom eft to upper r right directio on (“ˊ”)
  • Page 72 TDP43HE, T DP43HE/E, © P anduit Corp. 20 USER R MANUAL DP46HE & T TDP46HE/E The print hea ad pressure a djustment kno ob has 5 leve els of The p print head pre essure adjustm ment knob ha as 5 levels of settings.

  • Page 73: Maintenance

    TDP43HE, TDP43HE/E, © Panduit Corp. 2013 USER MANUAL TDP46HE & TDP46HE/E Maintenance   This session presents the cleaning tools and methods to maintain your printer.   Please use one of following materials to clean the printer:  Cotton swab ...
  • Page 74 TDP43HE, TDP43HE/E, © Panduit Corp. 2013 USER MANUAL TDP46HE & TDP46HE/E Compressed air or vacuum Monthly Sensor Wipe it with water-dampened cloth As needed Exterior Interior Brush or vacuum As needed Note:  Do not touch printer head by hand. If you accidentally touch it, please use ethanol to clean it.

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