Appendix 3 Faqs - Tenda teg2124t User Manual

Wireless N150 Long Range AP/Router
Appendix 3 FAQs
This section provides solutions to problems that may occur during installation and
operation of the device. Read the following if you are running into problems. If
your problem is not covered here, please go to our website of www.tendacn.com or
e-mail to support@tenda.cn for help.
1. Q: I entered the device's LAN IP address in the web browser but cannot
access the utility. What should I do?
A: 1) Verify physical connectivity by checking whether a corresponding port's link
LED lights up. If not, try a different cable. Note that an illuminated light does NOT
ALWAYS indicate successful connectivity.
2). In Router Mode, you must use a wireless network adapter to connect to the
device, as the LAN/WAN Ethernet port works as a WAN port for Internet
connection; while in AP Mode, Universal Repeater Mode, you must specify an IP
address (192.168.2.2~192.168.2.253) on your PC to connect to the device. 3) Click
Start-->Run, enter cmd and then input ping 192.168.2.1 to check the connectivity
status between your PC and device. If ping succeeds, then check whether the Proxy
Server feature is enabled on your browser. If enabled, disable it immediately. In
case that ping fails, press and hold the "RESET" button on your device for 7
seconds to restore factory default settings, and then run "ping192.168.2.1" again.
Contact our technical support for help if the problem still exists after you tried all
the above.
2. Q: What should I do if I forget the login password to my device?
A: Reset your device by pressing the Reset button on the PoE injector for 8~10
seconds. Note: All settings will be deleted and restored to factory defaults once you
pressed the Reset button.
3. Q: My computer shows an IP address conflict error after having connected
to the device. What should I do?
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