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CCS Software Application Does Not Communicate with Module
Hardware Communication and Control Issues
Frames Fail to Communicate with the PC after a Power Failure
1
Wait four minutes for the frames to recover from the power failure.
2
Close the CCS software, and then restart the PC.
3
Restart the software application.
Module Does Not Seem to Work
1
Ensure the correct frame is powered up.
2
Verify that all appropriate rear connections are secure.
3
Gently push the module into its slot in the frame to ensure it is seated properly.
4
Ensure the back module does not have bent pins by following this procedure:
Gently push the module into its slot in the frame to ensure it is seated properly and
powered up.
Verify that the Control window indicates the device is ready.
Ensure you have installed the correct cables between the PC and the frame:
A null modem serial cable must be used between a PC and an FR6802+ frame (not
a straight-through cable). At minimum, this requires that pins 2 and 3 are crossed,
but pin 5 (ground) is straight-through to pin 5.
A USB cable must be used between a PC and an FR6802+QXF frame.
Verify whether there is an ICE6800+ or 6800+ETH module installed in the frame.
CCS Software control is disabled if an ICE6800+ or 6800+ETH control module is
installed in the frame.
Set the Frame ID DIP switch settings correctly (the Frame ID DIP switch is located at
the rear of the frame.)
If only one frame is connected, set the DIP switch to 00.
If multiple frames are used in a daisy-chain, set the DIP switch numbers
consecutively to the following:
00 (frame 1)
01 (frame 2)
10 (frame 3
11 (frame 4)
See your Frame Installation and Operation Manual for more information about frame ID
switch settings.
Check that the correct COM port is configured in CCS Software and that another
application is not using that COM port.
Product Code Variable
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Copyright © 2011, Harris Corporation
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