A
Communication and
Troubleshooting
General Troubleshooting Steps
Follow these steps in troubleshooting 6800+ product problems:
1
Review the
Note: Associated documentation for 6800+ series products can generally be found in the
product-specific manual that accompanies every module, in the FR6802+ Frame Installation
and Operation Manual, and in the 6800+ Safety Instructions and Standards Manual
2
Search this product manual and other associated documentation for answers to your
question. The following information can be found in the Support Section of our website
http://broadcast.harris.com
3
Contact your Customer Service representative if, after following these initial steps, you
cannot resolve the issue. To contact Customer Service, see
Service
Software Communication and Control Issues
Navigator Fails to Communicate with Installed Modules
Software Communication and Control Issues
Product manuals
Online Help
Application Notes
Errata
Product Release Notes
Technical Support Information
Training Information
Product Downloads
Product Knowledge Base
on page 36.
Ensure you have specified the proper module slot.
See your 6800+ Frame Installation and Operation Manual for more information about
slot identification.
on page 33.
Contacting Customer
Copyright © 2011, Harris Corporation
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