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Appendix A
Communication and Troubleshooting
Navigator Does Not Find All Modules in Frame
CCS Software Application Not Responding
Navigator Cannot Control a Module Showing in the Control Window
Copyright © 2011, Harris Corporation
Verify whether there is an ICE6800+ or 6800+ETH module installed in the frame.
FR6802+ frames only useICE6800+ modules to communicate with CCS software
and hardware.
FR6802+QXF and FR6822+ frames use ICE6800+ or 6800+ETH modules to
communicate with CCS software and hardware.
Remove any legacy 6800 series product that is in the frame.
CCS software cannot communicate with legacy 6800 series products, even though
these modules may operate with card-edge controls in an FR6802+ or FR6822+ frame.
Legacy 6800 products do not have the "+" symbol on their extractor handles.
Check for pressed pins on the back module by following this procedure:
Unplug the front module.
Unscrew and remove the back module.
Inspect the 20- or 30-pin spring connector at the bottom of the back module and
verify that the connector does not have any slightly bent or pressed pins.
Carefully reposition any bent pins. If this is not possible, contact Customer Support.
Figure A-1 Back Module to Front Module Connector
1
Remove any legacy 6800 series products.
2
Plug your modules in before starting the discovery.
3
Start your discovery after the frame and all modules have fully powered up.
Refresh the CCS software and ensure that the installed modules are fully powered up first
before discovery.
Close any CCS software that is already launched.
Set the module's Local/Remote jumper to Remote.
Ensure the module name in the Control window matches the module type in the frame.
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