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Problem
The 4 indicator is off.
Programmable settings
Problem
I cannot program items.
While programming, the
handset starts to ring.
I cannot register a handset to a
base unit.
Battery recharge
Problem
I fully charged the battery, but
3 continues to flash, or 4
is displayed.
The handset display is blank.
For product assistance, visit www.globarange.com
For A assistance, visit www.joip.com
Cause/solution
L The power of the base unit is off.
L You have not agreed to the Terms of Use for
the A services. To use the A IP line, you
need to agree to it using the handset (page
19).
L The Ethernet cable is not connected properly.
Connect it.
L Your network devices (hub, router, etc.) are
turned off. Check the LEDs for the link status
of the devices.
Cause/solution
L Programming is not possible while either
another handset or the base unit is being
used. Try again later.
L Programming is not possible while the base
unit is downloading data from the A
service. Wait until the 4 indicator stops
flashing and lights in steady green.
L A call is being received. Answer the call and
start again after hanging up.
L The maximum number of handsets (6) are
already registered to the base unit. Cancel
unused handset registrations from the base
unit (page 77).
L You entered the wrong PIN number. If you
forget your PIN, see page 91.
L Place the handset and the base unit away
from other electrical appliances.
Cause/solution
L Clean the charge contacts and charge again
(page 21).
L The battery may need to be replaced with new
ones (page 22).
L Confirm that the battery are properly installed.
L Fully charge the battery (page 21).
Useful Information
87
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