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Useful Information
4 (Status) indicator
Problem
The 4 indicator continues
flashing in amber.
The 4 indicator flashes in
amber rapidly although the IP
address was acquired.
The 4 indicator lights in
amber although the Ethernet
cable is connected properly.
86
For product assistance, visit www.globarange.com
For A assistance, visit www.joip.com
Cause/solution
L An IP address may not have been acquired or
the static IP address is not appropriate. Check
the base unit's IP address using the handset:
K i {#}{5}{0}{1}
– If necessary, change the base unit's static
IP address (page 30).
– If an IP address was not acquired, check
your network devices' (router, modem, etc.)
connections. If the connections are made
properly but the problem persists, check
your network devices' (router, modem, etc.)
settings.
L Many installation issues can be resolved by
resetting all the equipment. First, shut down
your modem, router, base unit, and computer.
Then turn the devices back on one at a time in
this order: modem, router, base unit,
computer.
L If you cannot access Internet Web pages
using your computer, check to see if your
Internet service provider is having connection
issues in your area.
L For more troubleshooting help, visit
www.joip.com or contact the A service
provider.
L Unplug the base unit's AC adaptor to reset the
unit, then reconnect the AC adaptor. If the 4
indicator is still flashing in amber rapidly, there
may be a problem with the base unit
hardware. Contact Panasonic service
personnel.
L The base unit's IP address may conflict with
the IP addresses of other devices on your
local network. Check the base unit's static IP
address using the handset: K i
{#}{5}{0}{1}, then check the IP addresses
of the other devices on your local network. If
necessary, change the base unit's static IP
address (page 30).
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