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Panasonic KX-NCP0158 Quick Installation Manual

Dect 8-channel ip cell station unit
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Quick Installation Guide
DECT 8-Channel IP Cell Station Unit
KX-NCP0158
Model No.
Thank you for purchasing a Panasonic DECT 8-Channel IP Cell Station Unit.
Please read this manual carefully before using this product and save this manual for future use.

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Summary of Contents for Panasonic KX-NCP0158

  • Page 1 Quick Installation Guide DECT 8-Channel IP Cell Station Unit KX-NCP0158 Model No. Thank you for purchasing a Panasonic DECT 8-Channel IP Cell Station Unit. Please read this manual carefully before using this product and save this manual for future use.

  • Page 2: Important Information

    Important Information Important Information SAVE THESE INSTRUCTIONS Safety Notices Please observe the safety notices in this manual in order to avoid danger to users or other people, and prevent damage to property. The notices are classified as follows, according to the severity of injury or damage: WARNING This notice means that misuse could result in death or serious injury.
  • Page 3 Important Information • To prevent malfunction, deformity, overheating, rust, and discolouration, do not install or place equipment in the following types of locations: – Locations where air ventilation is poor. – Locations that may be exposed to sulphurous gas, such as near hot springs. –...

  • Page 4: Additional Information

    Important Information Additional Information For users in the European Union only Information for Users on Collection and Disposal of Old Equipment and used Batteries These symbols on the products, packaging, and/or accompanying documents mean that used electrical and electronic products and batteries should not be mixed with general household waste.

  • Page 5: Table Of Contents

    Table of Contents Table of Contents 1 Overview ....................6 2 Procedure Overview ................13 3 Site Planning ..................15 4 Before Site Survey .................26 5 Site Survey Using the KX-TCA175/KX-TCA255/KX-TCA256/ KX-TCA275/KX-TCA355/KX-TD7590 .............32 6 After Site Survey ..................38 7 Connecting IP Cell Stations ..............40 8 Registering IP Cell Stations ..............45 9 Confirming the Status of Air Synchronisation for IP Cell Stations ....................50...

  • Page 6: Overview

    1 Overview 1 Overview System Overview The IP Cell Station Unit (IP-CS) can be connected to a PBX via a LAN. The IP-CS supports existing DECT Portable Stations (PSs) with the same features as using a traditional CS. The IP-CS allows for easy and cost-saving installation using an existing IP network infrastructure.
  • Page 7 1 Overview Air Synchronisation It is necessary to establish synchronisation for stable operation and handover between IP-CSs and other CSs. As a method of synchronisation, air synchronisation is used. Headquarters Headquarters Remote Office Remote Office IP-CS IP-CS Switching Hub Router Router Switching Hub IP-CS...
  • Page 8 1 Overview System Connection Examples Connection Example Characteristics Using one IP-CS only • No need to conduct site planning and When installing only one IP-CS at a remote office. site survey for air synchronisation. Switching Hub IP-CS Using multiple IP-CSs •...

  • Page 9: Names And Locations

    1 Overview Names and Locations RJ45 Modular DC Jack Antennas CS ID Number (ID: xxxxxxxxxx) DIP Switch Unpacking Unpack the box and check the items below: Cell Station Screws Washers Quick Installation Guide...

  • Page 10: Led Indications

    • Slow Flashing: 60 times per minute • Moderate Flashing: 120 times per minute All 8 channels are occupied. Maximum Number of Calls Cell Station Maximum Calls Compatible Portable Station KX-NCP0158 • KX-TCA155 • KX-TCA175 • KX-TCA255 • KX-TCA256 •...
  • Page 11 1 Overview Maximum Number of CSs Supported by PBX Notice The CSs are for connection to specified Panasonic PBXs only. The following number of CSs can be supported by each PBX. Maximum Number Connected via KX-NCP0158 KX-NCP500/KX-NCP1000 KX-TDE600 Required Distances between Equipment...
  • Page 12 1 Overview Item Description Frame Length 10 ms Modulation Scheme GFSK Roll-off factor=0.5 50 % roll-off in the transmitter Data Coding for Modulator Differential Coding Voice Codec 32 kbps ADPCM (CCITT G.726) Transmission Output Peak 250 mW CAUTION • The CS should be kept free of dust, moisture, high temperature (more than 40 °C), low temperature (less than 0 °C), and vibration, and should not be exposed to direct sunlight.

  • Page 13: Procedure Overview

    2 Procedure Overview 2 Procedure Overview When connecting the wireless system, use extreme care in conducting the site survey. Site surveys can be conducted using the KX-TCA175/KX-TCA255/KX-TCA256/KX-TCA275/KX-TCA355/KX-TD7590 PS. An incorrectly performed site survey can result in poor service area, frequent noise, disconnection of calls, and synchronisation failure for CSs.
  • Page 14 2 Procedure Overview By walking away from the CS with the PS, check the radio signal strength. The radio signal strength weakens as you walk away from the CS. Map the CS coverage area at radio signal strength levels "3" and "5". Plan the location of the CS so that its clock signal source is within range of the CS where the radio signal strength level is "5".

  • Page 15: Site Planning

    3 Site Planning 3 Site Planning Choosing the best site for the CS requires careful planning and testing of essential areas. The best location may not always be convenient for installation. Read the following information before installing the unit. Understanding Radio Waves Characteristics of Radio Waves The transmission of radio waves and the CS coverage area depend on the structure and materials of the building.
  • Page 16 3 Site Planning Object Material Transmission Tendency Wall Concrete The thicker they are, the less radio waves penetrate them. Ferroconcrete Radio waves can penetrate them, but the more iron there is, the more radio waves are reflected. Window Glass Radio waves usually penetrate them. Glass with wire net Radio waves can penetrate them, but tend to be reflected.
  • Page 17 3 Site Planning CS Coverage Area for Establishing Conversations Using PSs The example below shows the size of the area where one CS can cover PSs, if it is installed in an area with no obstacles. Note Radio signal strength levels are measured during the site survey (refer to "5 Site Survey Using the KX-TCA175/KX-TCA255/KX-TCA256/KX-TCA275/KX-TCA355/KX-TD7590").
  • Page 18 3 Site Planning Implementing Air Synchronisation CS Coverage Area for Air Synchronisation between CSs The example below shows the size of the area where one CS can synchronise with other CSs, if it is installed in an area with no obstacles. Note Radio signal strength levels are measured during the site survey (refer to "5 Site Survey Using the KX-TCA175/KX-TCA255/KX-TCA256/KX-TCA275/KX-TCA355/KX-TD7590").
  • Page 19 3 Site Planning CS Classifications CSs are assigned to any one of the following three classifications for implementing air synchronisation: CS Class Description Master CS1 (synchronisation Generates clock signal. source clock) Master CS2 (backup for Receives clock signal from Master CS1 (can also generate Master CS1) clock signal if Master CS1 malfunctions).
  • Page 20 3 Site Planning Conditions for Configuring the Air Synchronisation • Master CS2 must be within range of Master CS1. • It is recommended that Master CSs be placed in the middle of the installation site. • Both a Primary CS and Secondary CS should be assigned to Slave CSs. •...

  • Page 21: Configuration Example

    3 Site Planning Recommended Configuration IP-CS Traditional CS Primary CS Secondary CS [Configuration Example 1] Diagram Slave CS3 Slave CS1 Slave CS5 Master CS1 Master CS2 Slave CS4 Slave CS2 Slave CS6 Air Synchronisation Tree : Hierarchy levels (e.g., Master CS2: 1st hierarchy level) Slave CS5 or or Slave CS3...
  • Page 22 3 Site Planning [Configuration Example 2] Diagram Slave CS5 Slave CS1 Master CS1(B) Slave CS4 Slave CS8 Slave CS7 Slave CS3 Master CS1(A) Slave CS2 Slave CS6 Air Synchronisation Tree : Hierarchy levels (e.g., Slave CS1: 1st hierarchy level) Slave CS7 or or or or Slave CS5...
  • Page 23 3 Site Planning Site Survey Preparation Obtain a map and investigate the installation site. Check the obstacles (e.g., shelves, columns, and partitions). Check the materials of the structures (e.g., metal, concrete, and plywood). Check the layout and dimensions of the room, corridor, etc. Write down the above information on the map.
  • Page 24 3 Site Planning CS installation plan: • The coverage area of each CS will not extend as far as when there are no obstacles, because the radio signals will be weakened by separating walls. Therefore, you will need 6 CSs to cover the entire room. 150 m 80 m Area Coverage Example for Air Synchronisation...
  • Page 25 3 Site Planning Primary CS Secondary CS Slave CS3 Slave CS4 Master CS1 Slave CS2 Slave CS1 Master CS2 Air Synchronisation Tree Primary CS Secondary CS Hierarchy levels (e.g., Master CS2: 1st hierarchy level) Slave CS3 or or Slave CS1 Master CS1 Master CS2 Slave CS2...

  • Page 26: Before Site Survey

    4 Before Site Survey 4 Before Site Survey Use the KX-TCA175/KX-TCA255/KX-TCA256/KX-TCA275/KX-TCA355/KX-TD7590 PS to conduct the site survey. Note Display prompts for the site survey are only available in English. Checking the CS ID Number Check the CS ID number label attached to the CS. If the CS ID number label is not attached to the CS, check the CS ID number using the Maintenance Console.
  • Page 27 4 Before Site Survey Using the KX-TD7590 To enter letters INT' CS No. CS ID No. Press 1, 9, and POWER 0 to 7 0 to 9 and A to F for more than 5 seconds. To the Desired CS No. To the initial display Note To clear the CS ID number assigned to the PS, follow the procedure below:...
  • Page 28 4 Before Site Survey Setting and Installing the CS Temporarily for Site Survey Switch the Radio Signal Test switch from OFF to ON. Set the channel number switches as desired. DIP Switch Channel Number Switch Keep this switch at the default "OFF"...
  • Page 29 4 Before Site Survey CAUTION The DC jack cover poses a choking hazard. Keep the DC jack cover out of reach of children. To AC Adaptor Cover KX-A421 (PQLV216) [Connecting the Battery] WARNING • Make sure that you do not short the battery or cables. •...
  • Page 30 4 Before Site Survey User-supplied Items • Battery: VRLA (Valve Regulated Lead Acid) 12 V DC ´ 1 • Battery cable: PSJS02P57 Cover Battery Cable PSJS02P57 Fuse Black Battery (12 V DC) Power Supply Duration Battery Conditions: 12 V DC, 2.5 Ah to 28 Ah Example Battery Capacity Power Supply Duration...
  • Page 31 4 Before Site Survey [Connecting the PoE Hub or PoE Adaptor] To PoE Hub/PoE Adaptor Ethernet Straight Cable Install the CS temporarily for the site survey. Install the CS at least 2 m above the floor, and place the antennas so that they are pointing in directions that are 90 degrees apart (for antenna diversity), as follows: 45º...

  • Page 32: Site Survey Using The Kx-Tca175/Kx-Tca255/Kx-Tca256/ Kx-Tca275/Kx-Tca355/Kx-Td7590

    5 Site Survey Using the KX-TCA175/KX-TCA255/KX-TCA256/KX-TCA275/KX-TCA355/KX-TD7590 5 Site Survey Using the KX-TCA175/ KX-TCA255/KX-TCA256/KX-TCA275/ KX-TCA355/KX-TD7590 The PS has a Radio Signal Test mode that monitors the state of the radio link to the CS for site survey. In Radio Signal Test mode, the frame loss and signal strength of a synchronous slot, and the signal strength of the other slots can be measured when the PS is monitoring the CS.
  • Page 33 5 Site Survey Using the KX-TCA175/KX-TCA255/KX-TCA256/KX-TCA275/KX-TCA355/KX-TD7590 Using the KX-TD7590 To survey other slots To survey specific channel Channel No. Press 1, 9, and POWER Previous or Next 0 to 9 for more than 5 seconds. To store the scan data Display example: RADIO STRENGTH SLOT:06...
  • Page 34 5 Site Survey Using the KX-TCA175/KX-TCA255/KX-TCA256/KX-TCA275/KX-TCA355/KX-TD7590 Move away from the CS and identify the CS coverage area within which the radio signal strength level is greater than "3". Draw the area on the map. L:12 L:05 L:03 Radio Signal Strength Levels For Establishing Conversations Using PSs Level: 11 to 12 Better...
  • Page 35 5 Site Survey Using the KX-TCA175/KX-TCA255/KX-TCA256/KX-TCA275/KX-TCA355/KX-TD7590 • When planning the location of CS , make sure that CSs (clock signal sources) are within the area where the radio signal strength level of CS is "5". Make sure that the radio signal strength level is greater than "3" at any location in the service area required by the user.
  • Page 36 5 Site Survey Using the KX-TCA175/KX-TCA255/KX-TCA256/KX-TCA275/KX-TCA355/KX-TD7590 • If multiple CSs cover the same area, the phone connection may become noisy or the number of possible simultaneous calls with PSs may decrease due to interference between the CSs. As a guideline, the maximum number of CSs in an area with a radio signal strength of "11" is 2. Referring to the Stored Scan Data Using the KX-TCA175/KX-TCA255/KX-TCA256/KX-TCA275/KX-TCA355 Log No.
  • Page 37 5 Site Survey Using the KX-TCA175/KX-TCA255/KX-TCA256/KX-TCA275/KX-TCA355/KX-TD7590 Using the KX-TD7590 Press 1, 9, and POWER for more than 5 seconds. Quick Installation Guide...

  • Page 38: After Site Survey

    6 After Site Survey 6 After Site Survey After obtaining the proper measurement results, exit Radio Signal Test mode by following the procedure below, before registering the CS to the PBX. Hold down the POWER button on the PS until the PS is off. Disconnect the CS from the AC adaptor, battery, PoE hub, or PoE adaptor to stop supplying electricity.
  • Page 39 6 After Site Survey Switch all DIP switches on the CS from ON to OFF. Quick Installation Guide...

  • Page 40: Connecting Ip Cell Stations

    7 Connecting IP Cell Stations 7 Connecting IP Cell Stations Assigning IP address Information When the IP-CS is connected to the LAN for the first time, you must assign IP addressing information to the IP-CS. The IP addressing information for the IP-CS can be assigned automatically through a DHCP server or entered manually using the IP Terminal Maintenance Console.
  • Page 41 7 Connecting IP Cell Stations To set the default IP address mode, set the DIP switch no.7 (Fixed IP Setting Mode Switch) of the IP-CS to the ON position. Note For details about the DIP switches of the IP-CS, refer to "Setting and Installing the CS Temporarily for Site Survey".
  • Page 42 7 Connecting IP Cell Stations Connecting an IP-CS to a LAN When connecting an IP-CS to the LAN, connect it to a switching hub. Note • Use an Ethernet straight cable with an RJ45 connector to connect the IP-CS to a switching hub. The cable should be a 10BASE-T/100BASE-TX CAT 5 (Category 5) or higher cable, and the diameter of the cable must be 6.5 mm or less.
  • Page 43 7 Connecting IP Cell Stations Connecting an AC Adaptor to an IP-CS IP-CSs comply with the IEEE 802.3af Power-over-Ethernet (PoE) standard. If PoE is available on your network, these IP-CSs can receive the necessary power supply from the network through the network cable. In this case, no AC adaptor is needed for the IP-CSs.
  • Page 44 7 Connecting IP Cell Stations Pass the cord through the groove of the IP-CS in one of the following three ways. To AC Adaptor KX-A421 (PQLV216) To AC Adaptor KX-A421 (PQLV216) To AC Adaptor KX-A421 (PQLV216) Connect the AC cord to the AC adaptor, then connect the AC cord to an AC outlet. Quick Installation Guide...

  • Page 45: Registering Ip Cell Stations

    8 Registering IP Cell Stations 8 Registering IP Cell Stations Registering the IP-CS Note When using a traditional CS in the same area, connect it to the PBX first, as Master CS1, and then register IP-CSs. Connect the PC to the PBX with an Ethernet straight cable or RS-232C cross cable. Click Connect from the programme launcher.
  • Page 46 8 Registering IP Cell Stations Highlight IP-CSs and click the right arrow to select them for registration. Click Next. A screen will appear with information on the selected IP-CS for programming. Note • If the IP-CS has been connected to the LAN and power has been turned on, the IP address of the PBX will be assigned automatically.
  • Page 47 8 Registering IP Cell Stations Select the desired classification for the CS in the CS Class column. Note For details about other parameters on this screen, refer to the PC Programming Manual for your PBX. Click Apply. Note Please wait about one minute after clicking Apply to allow changes to take effect. Click Command to return the status of the port to "INS".
  • Page 48 8 Registering IP Cell Stations Note Please wait about one minute after clicking Apply to allow changes to take effect. Click Command to return the status of the port to "INS". De-registering the IP-CS When uninstalling an IP-CS that has been installed once, de-register the IP-CS. Note When uninstalling IP-CSs that are supplying the clock signal, air synchronisation is lost.
  • Page 49 8 Registering IP Cell Stations Under Configuration, click Slot. For the KX-NCP500/KX-NCP1000, move the mouse pointer over the PBX image of IPCMPR Virtual Slot at the top of the screen, and click Select Shelf. For the KX-TDE600, move the mouse pointer over the white PBX image of IPCEMPR Virtual Slot at the bottom of the screen, and click Select Shelf.

  • Page 50: Confirming The Status Of Air Synchronisation For Ip Cell Stations

    9 Confirming the Status of Air Synchronisation for IP Cell Stations 9 Confirming the Status of Air Synchronisation for IP Cell Stations After registering the IP-CS to the PBX, it is necessary to monitor the status of air synchronisation for the IP-CS. If the monitoring results are not satisfactory, relocate the IP-CS or change the IP-CS that it is currently synchronised with to another CS using the Maintenance Console.
  • Page 51 9 Confirming the Status of Air Synchronisation for IP Cell Stations Monitored Level Description 00 to 02 May be reset due to synchronisation failure of CSs. Relocate the IP-CS or manually change the IP-CS that the target IP-CS is currently synchronised with to a different CS. Note For details about the procedure for changing the synchronising CS, refer to "Assigning the Synchronising CSs".

  • Page 52: Registering Portable Stations

    10 Registering Portable Stations 10 Registering Portable Stations Registering the PS The PS must be registered to the PBX before it can be used. Programming of both the PS and PBX is required. A Proprietary Telephone (PT) with multiline display (e.g., KX-T7636 6-line display) is required to perform the PBX system programming.
  • Page 53 10 Registering Portable Stations Using the KX-TCA175/KX-TCA275 Press POWER Select Select for 2 seconds. "Setting Handset". "System Option". If required System Lock Password Select 4 digits "Change PIN". PIN for PS Registration C.Tone 1 to 8 digits 1234 Changing the Display Language of the PS Using the KX-TCA175/KX-TCA275 Refer to "PS Registration".
  • Page 54 10 Registering Portable Stations PS Registration [690] PS No. Extn. No. To the PS operation 001 to max. no. 1 to 5 digits below ENTER ENTER of PSs (3 digits) (HOLD) Using the KX-TCA175/KX-TCA275 When the PS has not been registered yet When registering the PS for the first time, it is possible to select the desired language for the display.
  • Page 55 10 Registering Portable Stations CAUTION To avoid unauthorised access and possible abuse of the PBX, we strongly recommend: Keeping the password secret. Changing your password regularly. Selecting a complex, random password that cannot be easily guessed. Press POWER for 5 seconds. To register for the first time SELECT Select...
  • Page 56 10 Registering Portable Stations • The PS is within range. [691] PS No. 001 to max. no. ENTER ENTER of PSs (3 digits) If "Rejected" or "Time out" is displayed CLEAR Press "CLEAR". Press "YES". (HOLD) If "Rejected" or "Time out" is displayed The registration information is still stored in the PS.
  • Page 57 10 Registering Portable Stations Using the KX-TD7590 SELECT Press POWER Select "DECT- for 5 seconds. SYS SETTING". If required SELECT System Lock Password Select the Select "CANCEL 4 digits desired item. DECT-SYS". SELECT SELECT C.Tone Select "YES". Using the KX-TD7580 Press POWER Select Select...

  • Page 58: Wall Mounting

    11 Wall Mounting 11 Wall Mounting Mounting WARNING • Make sure that the wall that the unit will be attached to is strong enough to support the unit (approx. 400 g). If not, it is necessary for the wall to be reinforced. •...
  • Page 59 11 Wall Mounting Place the antennas so that they are pointing in directions that are 90 degrees apart (for antenna diversity), as follows: 45º 90º 45º Reference for Wall Mounting Please copy this page and use as a reference for wall mounting. Install a screw here.

  • Page 60: Troubleshooting

    12 Troubleshooting 12 Troubleshooting PROBLEM PROBABLE CAUSE SOLUTION • • • The LED of the CS does not CS is not connected Make sure that the cable is connected change to Green ON. properly. properly with correct pin assignments. Also, make sure that the cable does not make short circuits.
  • Page 61 12 Troubleshooting PROBLEM PROBABLE CAUSE SOLUTION • • • Noise is frequent while The clock signal source CS Locate the CS properly (refer to "5 Site using the PS. is out of range for air Survey Using the KX-TCA175/ • synchronisation.

  • Page 62: Initialising The Ip Cell Station

    13 Initialising the IP Cell Station 13 Initialising the IP Cell Station If the IP-CS does not operate properly, initialise the IP-CS. Before initialising the IP-CS, try the system feature again to confirm whether there definitely is a problem or not. The settings that are configured by using the IP Terminal Maintenance Console are changed back to their factory default by initialising the IP-CS.

  • Page 63: A Network Management

    A Network Management A Network Management DHCP (Dynamic Host Configuration Protocol) Server To establish communication over a VoIP network, IP addresses must be assigned to IP-CSs and the PBX to identify their locations on the network. While these addresses can be assigned manually, it is also possible to use a DHCP server to automatically assign IP address information.

  • Page 64: B Packet Control Features

    B Packet Control Features B Packet Control Features Jitter Buffer When voice signals are packetised and transmitted, individual packets can take different paths through the network and arrive at the destination at varied timings. This is referred to as "jitter", and it can cause degradation in speech quality.

  • Page 65: C Guidance For Voip Installation

    C Guidance for VoIP Installation C Guidance for VoIP Installation C.1 VoIP Requirements Bandwidth Assessment When using IP-CSs, you must ensure that the IP network in use has enough bandwidth to support VoIP communications. If the amount of bandwidth required for VoIP communications is more than the network can accommodate, speech quality will be compromised.
  • Page 66 C Guidance for VoIP Installation Note When a DHCP server (which automates IP addressing of devices on the network) is not used, static IP addressing must also be enabled for all IP-CSs. Does only a single router provide access to the IP network? In a dual network, 2 routers provide access to the IP network as shown in the diagram below.
  • Page 67 TCP/UDP Default Port No. RTP (IP-CS) Real-time Transport Protocol. 12000 to 12255 Used for voice data transmission. Maintenance (IPCMPR/ Panasonic proprietary protocol. 39300 IPCEMPR) Used for communication parameter negotiation with the PBX, download of Maintenance (IP-CS) 9301 country/area data, confirmation of...
  • Page 68 C Guidance for VoIP Installation Protocol Description TCP/UDP Default Port No. FTP (Port mode) File Transfer Protocol. Used for receiving a data file from a FTP server to upgrade the firmware version. Are layer 2 or higher switches used? Use of repeater hubs can increase the network load, and therefore may result in degradation in speech quality. To ensure high speech quality, use only layer 2 or higher switches.

  • Page 69: Voip Requirements Checklist

    C Guidance for VoIP Installation C.2 VoIP Requirements Checklist Use the following checklists to see if you can implement a VoIP network. The answers identified in underlined bold-face letters are the required answers for the corresponding questions. Bandwidth Assessment Question Answer Memo Ref.
  • Page 70 C Guidance for VoIP Installation Question Answer Memo Ref. Are layer 2 or higher switches used? Model of switch: Do not use repeater hubs as they can increase the network load. Also note that the port of the switching hub p.

  • Page 71: D Information About Ip Terminal Maintenance Console

    D Information about IP Terminal Maintenance Console D Information about IP Terminal Maintenance Console Parameters Network Settings Parameter Value Range DHCP Client Disable, Enable IP Address 1-223.0-255.0-255.0-255 Subnet Mask 0-255.0-255.0-255.0-255 (except 0.0.0.0 and 255.255.255.255) Default Gateway 0-223.0-255.0-255.0-255 PBX IP Address 0-223.0-255.0-255.0-255 Port Settings Parameter...
  • Page 72 Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd. Panasonic Communications Co., Ltd. 2009...

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