Ricoh SP C340DN User Manual page 76

3. Troubleshooting
Message
"Cannot connect with the
wireless card. Turn the main
power switch off, then check
the card."
"Cannot print because both
the main and designation
(chapter) sheets are set to
the same paper tray. Press
[Job Reset] to cancel the
job."
"Change the setting to
continue the current job or
press [Job Reset]."
"Failed to update @Remote
certificate. Please call
service."
"Hardware Problem:
Ethernet"
74
Cause
• The wireless LAN interface
board was not inserted when
the printer was turned on.
• The wireless LAN interface
board was pulled out after
the printer was turned on.
• The settings are not updated
although the unit is detected.
The tray selected for other pages
is the same as the one for slip
sheets.
The size of the paper in the tray
does not match the paper size
specified in the printer driver.
Updating the @Remote certificate
failed.
An error has occurred in the
Ethernet interface.
Solution
• Turn off the main power
switch, and then confirm the
wireless LAN interface board
is inserted correctly. For
details about installing the
board, contact your service
representative.
• If the message appears
again, contact your service
representative.
Reset the job. Be sure the tray you
select for slip sheets is not
providing paper for other pages.
Check that the printer driver
settings are correct, and then
change the paper size or cancel
printing.
Turn the printer off, and then turn it
on again. If the problem persists,
contact your sales or service
representative.
Turn the main power switch off
and then back on again. If the
message appears again, contact
your service representative.