Call Transfer; 3-Way Conference - Grandstream Networks Enterprise IP Phone Manual

Enterprise IP Phone
whether to play ring tones when there is call incoming during an active call.
4) Press √ button to save the changes, or
To enable/disable Call Waiting via Web interface:
Choose Phone->Features->Call Waiting to do the relating changes.
You can also set whether to open the call waiting tone option in this page.

Call Transfer

You can customize your phone so that incoming calls are transferred directly to the third
party such as another extension, mobile phone number, etc. There are three ways to
transfer the call: Blind Transfer, Attended Transfer and Semi-Attended Transfer.
To Blind Transfer via phone interface:
A and B is on an conversation, A presses
1)
dial the third telephone number C and press the
2) After C answered it, or A press the
3) A will be disconnected from the call. B can talk to C.
4) If C refused to answer the call, it will prompt A that the transfer operation is failed.
If the current mode is speaker, it will ring up; if the current mode is handset or
headset, it will play ring tones for every five seconds. Pressing any function keys to
exit the prompt interface. This function should be supported by server.
To Attended Transfer via phone interface:
1) A and B is on an conversation, A press
the third telephone number C and press the √ or SEND button to call out.
2) After C answered it, A and C can have a private conversation without B, then A
press the
3) A will be disconnected from the call. B can talk to C.
To Semi-Attended Transfer via phone interface:
1) A and B is on an conversation, A press the
dial a new number C and press the √ or SEND button to call out.
2) While C is ringing, A hang up or press the
status.
3) A will be disconnected from the call, when C pick up, B can talk to C.
Note:
Make sure that the SIP server you have registered supports this function.

3-way Conference

You can establish a three-party conference, during the conversation three phone
parties can communicate with each other.
To establish a conference:
button to complete the transfer.
to return to the previous menu.
Button to put B on hold, then A can
Button to call out.
key to complete the transfer.
Button to put B on hold, then A can dial
button to put B on hold, then A can
button. Then A will turn to hold
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Trouble Shooting