Grandstream Networks GXP-1200 User Manual
  1. Manuals
  2. Brands
  3. Grandstream Networks Manuals
  4. IP Phone
  5. Grandstream GXP-1200
  6. User manual

Grandstream Networks GXP-1200 User Manual

Grandstream networks gxp series enterprise ip phones
Hide thumbs Also See for GXP-1200:
Table of Contents

Advertisement

Quick Links

See also: User Manual
Grandstream Networks, Inc.
GXP Series Enterprise IP Phones
TABLE OF CONTENTS
GXP USER MANUAL
Grandstream Networks, Inc.
Page 1 of 40
GXP User Manual
Firmware 1.2.3.5
Last Updated: 12/2009

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the GXP-1200 and is the answer not in the manual?

Questions and answers

Related Manuals for Grandstream Networks GXP-1200

Summary of Contents for Grandstream Networks GXP-1200

  • Page 1 Grandstream Networks, Inc. GXP Series Enterprise IP Phones TABLE OF CONTENTS GXP USER MANUAL Grandstream Networks, Inc. Page 1 of 40 GXP User Manual Firmware 1.2.3.5 Last Updated: 12/2009...

  • Page 2: Table Of Contents

    Table 5: GXP Key Features in a Glance ..................9   Table 6: GXP Hardware Specifications ................... 9   Table 7: GXP Technical Specifications ..................10   Grandstream Networks, Inc. Page 2 of 40 GXP User Manual Firmware 1.2.3.5 Last Updated: 7/2010...

  • Page 3: Gxp User Manual

    4. S CREENSHOT OF DVANCED ONFIGURATION 5. S SIP A CREENSHOT OF CCOUNT ONFIGURATION 6. S CREENSHOT OF AVED ONFIGURATION HANGES 7. S CREENSHOT OF EBOOT Grandstream Networks, Inc. Page 3 of 40 GXP User Manual Firmware 1.2.3.5 Last Updated: 7/2010...
  • Page 4 • Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose without the express written permission of Grandstream Networks, Inc. is not permitted. Grandstream Networks, Inc. Page 4 of 40 GXP User Manual Firmware 1.2.3.5...

  • Page 5: Gxp-2000 Extension

    10/100Mbps RJ-45 port for LAN (uplink) connection. Supports PoE (802.3af). Draws power from either spare line or signal line. 5V DC power port; UL Certified Power Jack RJ22 and 2.5mm for GXP-280/2010/2020 RJ22 for GXP-1200 Headset Jack 2.5mm for GXP-2000 HW Rev1.0 or later RJ11 Handset Jack...

  • Page 6: Figure 1: Connecting The Gxp-2000 And The Gxp-Extension

    NOTE: 1. Extension for GXP2010 and GXP2020 does not support hot-swap. Once connected, user should reboot the phone to ensure the set up will work correctly. 2. GXP2010/GXP2020 can drive 2 extension modules. Independent power adapters are not needed for extension modules. Grandstream Networks, Inc. Page 6 of 40 GXP User Manual Firmware 1.2.3.5...

  • Page 7: Safety Compliances

    If you purchased the product directly from Grandstream, contact your Grandstream Sales and Service Representative for a RMA (Return Materials Authorization) number before you return the product. Grandstream reserves the right to remedy warranty policy without prior notification. Grandstream Networks, Inc. Page 7 of 40 GXP User Manual Firmware 1.2.3.5...

  • Page 8: Product Overview

    Three XML programmable soft keys GXP2020 is an executive SIP phone. It features: Six lines Seven programmable hard keys Four XML programmable soft keys GXP-2020 Grandstream Networks, Inc. Page 8 of 40 GXP User Manual Firmware 1.2.3.5 Last Updated: 7/2010...

  • Page 9: Table 4: Gxp Comparison Guide

    GXP-280 GXP-1200 GXP-2000 GXP-2010 GXP-2020 128x32 128x32 130x64 240x120 320x160 pixel pixel pixel pixel pixel Expansion Module Support GXP-280 GXP-1200 GXP-2000 GXP-2010 GXP-2020 Headset Jack Grandstream Networks, Inc. Page 9 of 40 GXP User Manual Firmware 1.2.3.5 Last Updated: 7/2010...

  • Page 10: Table 7: Gxp Technical Specifications

    Stores up to 100 incoming IM messages Back-lit graphic LCD display. (GXP-280 display is not back-lit) Display Feature Keys GXP-280 GXP- GXP-2000 GXP-2010 GXP-2020 1200 HOLD Grandstream Networks, Inc. Page 10 of 40 GXP User Manual Firmware 1.2.3.5 Last Updated: 7/2010...
  • Page 11 Support customizable idle screen via downloading XML by HTTP/TFTP Server Features DIGEST authentication and encryption using MD5 and MD5-sess, SRTP, SIP over Security TLS (pending) Grandstream Networks, Inc. Page 11 of 40 GXP User Manual Firmware 1.2.3.5 Last Updated: 7/2010...

  • Page 12: Using The Gxp Sip Enterprise Phone

    • CALL RETURN Calls the phone that called/tried to call your phone last. • Redials the last number REDIAL • Hangs up phone END CALL Grandstream Networks, Inc. Page 12 of 40 GXP User Manual Firmware 1.2.3.5 Last Updated: 7/2010...
  • Page 13 OFF when the speakerphone is off ON when the speakerphone is on DND Icon: ON when the “do not disturb” is activated Activate by pressing MUTE/DEL button once Grandstream Networks, Inc. Page 13 of 40 GXP User Manual Firmware 1.2.3.5 Last Updated: 7/2010...
  • Page 14 Each icon appears next to the volume icon To adjust volume, use the up/down button Real–time Clock: Synchronized to Internet time server Time zone configurable via web browser AM/PM indicator Grandstream Networks, Inc. Page 14 of 40 GXP User Manual Firmware 1.2.3.5 Last Updated: 7/2010...

  • Page 15: Table 10: Gxp Keypad Buttons

    Press HEADSET key to answer/hang up phone calls while using headset. It also allows user to toggle between headset and speaker. Not available on HEADSET GXP2000. Turn intercom function on/off INTERCOM Brings phonebook on screen Grandstream Networks, Inc. Page 15 of 40 GXP User Manual Firmware 1.2.3.5 Last Updated: 7/2010...

  • Page 16: Making Phone Calls

    Take Handset/SPEAKER/Headset off-hook or press an available LINE key (activates speakerphone), the corresponding LED will be red. • Press the SEND button or press the REDIAL soft-key. Grandstream Networks, Inc. Page 16 of 40 GXP User Manual Firmware 1.2.3.5 Last Updated: 7/2010...

  • Page 17: Speed Dial

    Speed Dial The Multi Purpose Key buttons, located on the right-hand-side of the phone, can be configured for speed dial. Press the speed dial button to automatically call the assigned extension. Grandstream Networks, Inc. Page 17 of 40 GXP User Manual Firmware 1.2.3.5...

  • Page 18: Making Calls Using Ip Addresses

    NOTE: If you have a SIP Server configured, a Direct IP-IP still works. If you are using STUN, the Direct IP- IP call will also use STUN. Configure the “Use Random Port” to “NO” when completing Direct IP calls. Grandstream Networks, Inc. Page 18 of 40 GXP User Manual Firmware 1.2.3.5...

  • Page 19: Answering Phone Calls

    2. Attended (or Supervised) Transfer: Press “LINEx” button to make a call and automatically place the ACTIVE LINE on HOLD. Once the call is established, press “TRANSFER (or TRNF)” key then Grandstream Networks, Inc. Page 19 of 40 GXP User Manual Firmware 1.2.3.5...

  • Page 20: Way Conferencing

    When BLF is configured on one of the multi-functional buttons, the Speed Dial function will work when that line is not in use. Call Pick Up is supported when user presses a flashing BLF key. Grandstream Networks, Inc. Page 20 of 40 GXP User Manual Firmware 1.2.3.5...

  • Page 21: Call Features

    2) XML Downloadable Phonebook and 3) Advanced XML Survey Application. For more information on how to create a downloadable XML phonebook, creating a custom idle screen and/or reprogramming the soft-keys on GXP-1200/GXP-2010/GXP2020, please visit our website at: http://www.grandstream.com/support/gxp_series/general/gxp_support.html Grandstream Networks, Inc.

  • Page 22: Configuration Guide

    Display Language You can choose English, Chinese or Secondary Language Press Menu button to choose the menu item. Press ‘←’ to return to the main menu. Grandstream Networks, Inc. Page 22 of 40 GXP User Manual Firmware 1.2.3.5 Last Updated: 7/2010...
  • Page 23 Press ‘←’ to return to the main menu. Press Menu button to reboot the device Reboot Display “Exit” Press Menu button to exit the menu Exit from this menu. Exit Grandstream Networks, Inc. Page 23 of 40 GXP User Manual Firmware 1.2.3.5 Last Updated: 7/2010...

  • Page 24: Figure 3: Keypad Gui Flow

    Enable WDT Firmware Back Back Server Config Server Upgrade Via Diagnostic Mode Layer 2 QoS Keypad/LED Diagnostic 802.1Q/VLAN Tag Priority value Reset Vlan Config Back Grandstream Networks, Inc. Page 24 of 40 GXP User Manual Firmware 1.2.3.5 Last Updated: 7/2010...

  • Page 25: Configuration Via Web Browser

    Advanced Settings: To set advanced network settings, codec settings and XML configuration settings. • Account X: To configure each of the SIP accounts. • EXT X: To configure setting on extension module Grandstream Networks, Inc. Page 25 of 40 GXP User Manual Firmware 1.2.3.5 Last Updated: 7/2010...
  • Page 26 Each function is connected to one of the accounts and has a target user ID. This parameter controls the date/time display according to the specified time zone. Time Zone Grandstream Networks, Inc. Page 26 of 40 GXP User Manual Firmware 1.2.3.5...
  • Page 27 Year-Month-Day • Month-Day-Year • Day-Month-Year This option applies to GXP280/GXP-1200/GXP-2000 only. Choose to display clock or date on LCD. This option applies to GXP-280/GXP- Display Clock instead of 1200/GXP-2000 only. Date This parameter controls time displayed in daylight savings time. If set to “Yes”, then the Daylight Savings Time displayed time will be 1 hour ahead of normal time.
  • Page 28 If set to “Yes”, when silence is detected, a small quantity of VAD packets (instead of Suppression audio packets) will be sent during the period of no talking. If set to “No”, this feature is disabled. Grandstream Networks, Inc. Page 28 of 40 GXP User Manual Firmware 1.2.3.5...
  • Page 29 This parameter, when set to “Yes”, will force random generation of both the local SIP Use Random and RTP ports. This is usually necessary when multiple GXPs are behind the same Port NAT. Default is No. Grandstream Networks, Inc. Page 29 of 40 GXP User Manual Firmware 1.2.3.5 Last Updated: 7/2010...
  • Page 30 In “Check for upgrade every” field, enter the number of minutes to check the HTTP server for firmware upgrade or configuration changes. When set to “No”, the phone will only perform HTTP upgrade and configuration check once at boot up. Grandstream Networks, Inc. Page 30 of 40 GXP User Manual Firmware 1.2.3.5...
  • Page 31 Grandstream’s GXE5024 or GXE5028. If set to ‘Yes’, this feature will allow other call queue agents to login/logout using their own login name and password on the same phone. When enabled, all other accounts will not be active. Grandstream Networks, Inc. Page 31 of 40 GXP User Manual Firmware 1.2.3.5...
  • Page 32 If set to “Yes”, the configuration changes via keypad are disabled. Lock keypad update Default is No. If set to “Yes”, Muti-Purpose keys can be sent as DTMF. Enable MPK For GXP2020/2010/2000. Sending DTMF Grandstream Networks, Inc. Page 32 of 40 GXP User Manual Firmware 1.2.3.5 Last Updated: 7/2010...
  • Page 33 4. Copy gxp.lpf to the firmware server directory using your local TFTP or HTTP server. 5. Access the advanced settings of the Web GUI, set “Display Language” to “Secondary Language” 6. Update and reboot the phone Grandstream Networks, Inc. Page 33 of 40 GXP User Manual Firmware 1.2.3.5...
  • Page 34 This parameter defines the local SIP port used to listen and transmit. The default Local SIP Port value for Account 1 is 5060. It is 5062, 5064, 5066 for Account 2, Account 3 and Account 4 respectively. Grandstream Networks, Inc. Page 34 of 40 GXP User Manual Firmware 1.2.3.5...
  • Page 35 Account 1. User can choose to disable Call Log and what kind of calls to log. Call Log Grandstream Networks, Inc. Page 35 of 40 GXP User Manual Firmware 1.2.3.5...
  • Page 36 Default is No. If set to “Yes”, GXP will automatically switch on speaker to answer Auto Answer the incoming call. Set to Intercom/Paging mode, it will answer the call based on the SIP info header from the server. Grandstream Networks, Inc. Page 36 of 40 GXP User Manual Firmware 1.2.3.5...

  • Page 37: Aving The Ebooting The

    Press the “Reboot” button at the bottom of the configuration menu to reboot the phone remotely. The web browser will then display a message window to confirm that reboot is underway. Wait 30 seconds to log in again. Grandstream Networks, Inc. Page 37 of 40 GXP User Manual Firmware 1.2.3.5...

  • Page 38: Software Upgrade & Customization

    Alternatively, download and install a free TFTP or HTTP server to the LAN to perform firmware upgrades. A free Windows version TFTP server available: http://support.solarwinds.net/updates/New- customerFree.cfm. Grandstream Networks, Inc. Page 38 of 40 GXP User Manual Firmware 1.2.3.5 Last Updated: 7/2010...

  • Page 39: Configuration File Download

    60 minutes) to have the devices periodically check for upgrades at pre- scheduled time intervals. By defining different intervals in P193 for different devices, a Server Provider can manage and reduce the Firmware or Provisioning Server load at any given time. Grandstream Networks, Inc. Page 39 of 40 GXP User Manual Firmware 1.2.3.5...

  • Page 40: Restore Factory Default Setting

    Step 3: Press the “OK” button to move the cursor to “OK”. Press “OK” button again to confirm. If the MAC address is correct, the phone will reboot. Otherwise, it will exit to previous keypad menu interface. Grandstream Networks, Inc. Page 40 of 40 GXP User Manual Firmware 1.2.3.5...

This manual is also suitable for:

Gxp-2020Gxp-280Grandstream gxp-2000Grandstream gxp-2010

Table of Contents