Forward; Transfer; Hold - Grandstream Networks Enterprise IP Phone Manual

Enterprise IP Phone
remaining in the current call. This key allows a user on a call to conference another
party at a pre-defined number while remaining in the conference.
To assign the key as Conference:
1) Choose DSS Key->Memory Key, choose one of the key you want to make the
assignment, there is a pull-down menu in the Type field, choose Conference from
the list.
2) Press Confirm button to save the changes.

Forward

If the key is configured as Forward key, press this key under the idle status, the IP
phone will turn to the Always Forward page and you can set the Forward to number,
then when there is any call to the extension number will be forwarded to the set number
automatically.
To assign the key as Forward:
1) Choose DSS Key->Memory Key, choose one of the key you want to make the
assignment, there is a pull-down menu in the Type field, choose Forward from the
list, and enter the number you want to forward in the value field.
2) Press Confirm button to save the changes.

Transfer

You are able to configure the key as a transfer key to perform the Blind/Semi-Attend
Tran/Attended Transfer.
To assign the key as Transfer:
1) Choose DSS Key->Memory Key, choose one of the key you want to make the
assignment, there is a pull-down menu in the Type field, choose Transfer from the
list.
2) Press Confirm button to save the changes.

Hold

he key can be configured as a hold key. You can use this key to hold and retrieve a call
during the conversation.
To assign the key as Hold:
1) Choose DSS Key->Memory Key, choose one of the key you want to make the
assignment, there is a pull-down menu in the Type field, choose Hold from the list.
2) Press Confirm button to save the changes
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Trouble Shooting