Grandstream Networks 100 Sereis User Manual
Grandstream Networks 100 Sereis User Manual

Grandstream Networks 100 Sereis User Manual

Grandstream networks budgetone-100 sereis ip phone user manual

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User Manual

BudgeTone-100
Series
IP Phone
For Firmware Version 1.0.8.32
Grandstream Networks, Inc.
www.grandstream.com

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Summary of Contents for Grandstream Networks 100 Sereis

  • Page 1: User Manual

    User Manual BudgeTone-100 Series IP Phone For Firmware Version 1.0.8.32 Grandstream Networks, Inc. www.grandstream.com...
  • Page 2: Table Of Contents

    BudgeTone-100 User Manual 1 WELCOME 2 INSTALLATION 2.1 I NTERCONNECTION 3 WHAT IS INCLUDED IN THE PACKAGE 3.1 S AFETY OMPLIANCES 3.2 W ARRANTY 4 PRODUCT OVERVIEW 4.1 K EATURES 4.2 H ARDWARE PECIFICATIONS 5 BASIC OPERATIONS 5.1 G AMILIAR WITH 5.2 G AMILIAR WITH 5.3 M...
  • Page 3 BudgeTone-100 User Manual 7.4 M ANAGING IRMWARE AND 8 RESTORE FACTORY DEFAULT SETTING 9 HEADSET CONNECTION GLOSSARY OF TERMS ONFIGURATION OWNLOAD - 3 - Grandstream Networks, Inc. - 43 - - 44 - - 45 - - 48 -...
  • Page 4: Welcome

    SIP industry standard and can interoperate with many other SIP compliant devices and software on the market. Grandstream BudgeTone-100 IP telephone has been awarded the Best of Show product in 2003 Internet Telephony Conference and Expo. This document is subject to changes without notice. The latest electronic version of this user manual can be downloaded from Grandstream Networks’...
  • Page 5: Installation

    BudgeTone-100 User Manual BudgeTone-100 series IP phones are designed to look and feel like standard telephones. The following photo illustrates the appearance of a BudgeTone IP phone and the use of its key buttons. Volume & Menu Browser Key Incoming Call Log Installation Speakerphone Send/(Re)Dial...
  • Page 6: I Nterconnection D Iagram

    BudgeTone-100 User Manual Interconnection Diagram There are several ways to connect the BT100 series IP telephone: 1. Connected directly behind Cable/DSL modem Connected to LAN side of a (wireless) SOHO router (This is the most popular connection). Connected to an Ethernet network Following diagram illustrates the interconnection of phones in above-mentioned networks: Grandstream Networks, Inc.
  • Page 7: What Is Included In The Package

    Warning: Please do not attempt to use a different power adaptor. Using other power adaptor may damage the BudgeTone-100 IP telephone and will void the manufacturer warranty. Caution: Changes or modifications to this product not expressly approved by Grandstream, or operation of this product in any way other than as detailed by this User Manual, could void your manufacturer warranty.
  • Page 8: Product Overview

    BudgeTone-100 User Manual Grandstream IP Phone is a next generation IP network telephone based on industry open standard SIP (Session Initiation Protocol). Built on innovative technology, Grandstream IP Phone features market leading superb sound quality and rich functionalities at mass-affordable price.
  • Page 9: Hardware Specifications

    BudgeTone-100 User Manual Hardware Specifications There are two models in the BudgeTone-100 family, namely: BudgeTone-101 BudgeTone-102 (As show in the below picture) The ONLY difference between BT101 and BT102 is that the two RJ-45 ports of BT102 is actually a 10Base-T mini-Hub that allows user to share or sniffer the network using another data device like PC.
  • Page 10 BudgeTone-100 User Manual The table below describes the difference among these models. Model LAN interface Phone Case Headset Plug Universal Switching Power Adaptor Dimension Weight Operating Temperature Humidity Compliance BudgeTone-101 1xRJ45 10Base-T 25-button keypad 12-digit caller ID LCD 3.5 mm Input: 100-240VAC Output: +5VDC, 400mA, UL certified...
  • Page 11: Basic Operations

    BudgeTone-100 User Manual Get Familiar with LCD/LED BudgeTone-100 phone has a numeric LCD of 64mmx24mm size with backlight. The new model (which is shipping now) has a small red LED status reminder. Here is the display when all segments illuminate: When the phone is in the normal idle state, the backlight is off.
  • Page 12: Get Familiar With Keypad

    BudgeTone-100 User Manual Handset and Speakerphone/Headset Volume Icons: Real-time Clock: Call Logs: Time Icon: IP Address Separator Icons: Numerical Numbers and Characters: Get Familiar with Keypad BudgeTone-100 phone has a 25-button keypad. Key Button 0 - 9, *, # ↓ 0-7 scales to adjust handset / speakerphone volume Synchronized to Internet time server Time zone configurable via web browser...
  • Page 13 Grandstream Networks, Inc. BudgeTone-100 User Manual 1) Increase handset, speakerphone/headset volume after off hook the phone via handset or speaker 2) Increase ring tone volume when phone in IDLE and off ↑ hook to confirm the changed ring tone volume 3) Previous menu item browsing when phone is in IDLE mode after MENU key pressed, off hook to interrupt and exit Enter keypad MENU mode when phone is in IDLE mode.
  • Page 14: Make Phone Calls

    BudgeTone-100 User Manual Make Phone Calls 5.3.1 Make Calls using Numbers There are three ways to make phone calls: 1. Pick up handset or press SPEAKERPHONE button, and then enter the phone numbers 2. Press the SEND button directly to redial the number last called. Once pressed, the last dialed number will be displayed on the LCD as the corresponding DTMF tones are played out and an outgoing call is sent.
  • Page 15: Answer An Incoming Call

    BudgeTone-100 User Manual Examples: • If the target IP address is 192.168.0.10, the dialing convention is MENU_key 192 168 000 010 followed by pressing the “SEND” key or wait for seconds in the No Key Entry Timeout. • If the target IP address/port is 192.168.1.20:5062, then the dialing convention would be: MENU_key 192168001020*45062 followed by pressing the “SEND”...
  • Page 16: Call Transfer

    BudgeTone-100 User Manual 5.3.7 Call Transfer Two transfer operations are supported. 5.3.7.1 Blind Transfer User can transfer an active call to a third party without announcement. User presses the “TRANSFER” button and if the other voice channel is available (i.e., there is no other active conversation besides the current one), user will hear a dial tone.
  • Page 17: Conference Call

    BudgeTone-100 User Manual 5.3.8 Conference Call BudgeTone 100 phone supports 3-way conference. Assuming that call party A and B are in conversation. A wants to bring C in a conference: 1. A presses the “CONFERENCE” button to get a dial tone and put B on hold 2.
  • Page 18: Call Features

    BudgeTone-100 User Manual Call Features Following table shows the available call features of BudgeTone 100 by using keypad star(*) code, if the VoIP service provider supports these call features in the server side: Block CallerID (for all-config change) Send CallerID (for all-config change) Block CallerID (per call base) Send CallerID (per call base) Disable Call Waiting (for all-config change)
  • Page 19: Configuration Guide

    BudgeTone-100 User Manual Configuration with Keypad When the phone is IDLE or On Hook, press the MENU button to enter key pad menu state. When the phone goes off-hook or a call comes in, the phone automatically exits the key pad menu state and prepare for the call.
  • Page 20 BudgeTone-100 User Manual Menu Item Display “[5] dnS Press MENU to display the DNS address Enter new DNS address if DHCP is OFF Press ‘↓’ or ’↑’ to exit Press MENU to (save and) exit Must recycle power to take effective!!! Display “[6] tFtP Press MENU to display the TFTP address Enter new TFTP server IP address...
  • Page 21 BudgeTone-100 User Manual Menu Item Display “[9] codE rEL” Press Menu to display the code releases Press ‘↓’ or ’↑’ to browse line 1 “b 2006-03-06” – date: 2 “ 3 “P 2006-09-14” – date: 4 “ 5 “c 2005-03-05” – date: 6 “...
  • Page 22: Menu Functions

    BudgeTone-100 User Manual Menu Item When phone is powered on and time is displayed • Press ‘↓’ or ’↑’, Display “ ring [4] ”, press ‘↓’ or ’↑’ again to hear Others • Press “SPEAKERPHONE” button, or off hook and pick up Menu Functions and adjust the ring tone volume, from 0 (off) to 7 (maximum), off and on hook to set...
  • Page 23: Access The Web Configuration Menu

    BudgeTone-100 User Manual Configuration with Web Browser BudgeTone-100 series IP phone has an embedded Web server that will respond to HTTP GET/POST requests. It also has embedded HTML pages that allow a user to configure the IP phone through a Web browser such as Microsoft’s IE or Mozilla’s Firefox..
  • Page 24: Configuration Menu

    BudgeTone-100 User Manual The password is case sensitive with maximum length of 25 characters. The factory default password for End User is “123”, for Administrator is “admin” respectively. Only administrator has the privilege to get access to “ADVANCED SETTINGS” configuration page. NOTE: •...
  • Page 25 BudgeTone-100 User Manual MAC Address The device ID, in HEX format. troubleshooting. This field shows IP address of BudgeTone 100. IP Address Product Model This field contains the product model info. Like BT100 (4M, discontinued legacy product) or BT100 REV2.0 (8M RAM) Software Version Program: This is the main firmware release usually requested by support.
  • Page 26: Basic Settings

    BudgeTone-100 User Manual • Basic Settings: STATUS BASIC SETTINGS ADVANCED SETTINGS End User Password: IP Address: dynamically assigned via DHCP (default) or PPPoE (will attempt PPPoE if DHCP fails and following is non-blank) Preferred DNS server: statically configured as: IP Address: Subnet Mask: Default Router: DNS Server 1:...
  • Page 27 BudgeTone-100 User Manual End user Password This contains the password for end user to access the Web Configuration Menu. This field is case sensitive and maximum length is 25 characters. The default end user password is “123”. End user only has privilege to see the Status page and change parameters in Basic page.
  • Page 28: Advanced Settings

    BudgeTone-100 User Manual • Advanced Settings: STATUS BASIC SETTINGS ADVANCED SETTINGS Admin Password: SIP Server: Outbound Proxy: SIP User ID: Authenticate ID: Authenticate Password: Name: Advanced Options: Preferred Vocoder: (in listed order) choice 1: G723 rate: iLBC frame size: iLBC payload type: Silence Suppression: Voice Frames per TX: Layer 3 QoS:...
  • Page 29 BudgeTone-100 User Manual Use DNS SRV: User ID is phone number: SIP Registration: Unregister On Reboot: Register Expiration: Early Dial: Allow outgoing call without Registration: Dial Plan Prefix: No Key Entry Timeout: Use # as Dial Key: local SIP port: local RTP port: Use random port: NAT Traversal:...
  • Page 30 BudgeTone-100 User Manual Send DTMF: DTMF Payload Type: Send Flash Event: Onhook Threshold: NTP Server: Default Ring Tone: Send Anonymous: Anonymous Method: Time to ring: Special Feature: Syslog Server: Syslog Level: Firmware Upgrade and Provisioning: Upgrade Via in-audio via RTP (RFC2833) Yes (Flash will be sent as a DTMF event if set to Yes) 800 ms time.nist.gov...
  • Page 31 BudgeTone-100 User Manual Firmware Key: Authenticate Conf File: Lock keypad update: Allow conf SIP Account in Basic Settings: Override MTU Size: Admin Password Administrator password. Only administrator can configure the “Advanced Settings” page. Password field is purposely blanked for security reason after clicking update and saved.
  • Page 32 BudgeTone-100 User Manual iLBC frame size iLBC packet frame size. Default is 20ms. For Asterisk IP-PBX, 30ms might need to be configured for compatibility iLBC payload Payload type for iLBC. Default value is 97. type The valid range is between 96 and 127. This controls the silence suppression/VAD feature of G723 and G729.
  • Page 33 BudgeTone-100 User Manual Use DNS SRV Default is No. If set to Yes, the phone will use DNS SRV configured to lookup for the server Use ID is phone If “Yes” is set, a “user=phone” parameter will be attached to the number “From”...
  • Page 34 BudgeTone-100 User Manual Local RTP port This parameter defines the local RTP-RTCP port pair the IP phone will listen and transmit. It is the base RTP port for channel 0. When configured, channel 0 will use this port_value for RTP and the port_value+1 for its RTCP; channel 1 will use port_value+2 for RTP and port_value+3 for its RTCP.
  • Page 35 Soft Switch vendors like Nortel, Sonus, Broadsoft, etc. End user please do not touch this parameter. Syslog Server The IP address or URL of System log server, especially useful for ITSP (Internet Telephone Service Provider). End user don’t encourage to touch this part Grandstream Networks, Inc. - 35 -...
  • Page 36 BudgeTone-100 User Manual Syslog level Select the level for the phone to report the log messages. Default is NONE. Useful for ITSP. The level is one of DEBUG, INFO, WARNING or ERROR. Syslog messages are sent based on the following events: •...
  • Page 37 BudgeTone-100 User Manual Firmware Firmware upgrade and Provisioning can be done via either TFTP or Upgrade and HTTP. This is mutual exclusive choice. Provisioning Default if HTTP. Via TFTP: (default is pointing to Grandstream Firmware TFTP server) The TFTP server needs to be configured. If it is non-zero or not blank, the IP phone will attempt to retrieve new configuration file or new firmware from the specified TFTP server at boot time.
  • Page 38: Saving The Configuration Changes

    BudgeTone-100 User Manual Automatic Default is Yes. Choose Yes to enable automatic HTTP upgrade and Upgrade provisioning. In “Check for upgrade every” field, enter the number of minutes to enable the phone to check the HTTP server for firmware upgrade or configuration changes in the defined period of time.
  • Page 39: Rebooting The Phone From Remote

    Grandstream Networks, Inc. BudgeTone-100 User Manual User is recommended to reboot or power cycle the IP phone after all the changes are made so that those changes can take effect. 6.2.4 Rebooting the Phone from Remote The administrator of the phone can remotely reboot the phone by pressing the “Reboot” button at the bottom of the configuration menu.
  • Page 40: Configuration Through A Central Server

    Grandstream Networks, Inc. BudgeTone-100 User Manual Configuration through a Central Server Grandstream IP phone can be automatically configured from a central provisioning system. When BudgeTone phone boots up, it will send TFTP or HTTP request to download configuration file. The name of the configuration file is “cfg000b82xxxxxx”, where “000b82xxxxxx” is the MAC address of the BudgeTone.
  • Page 41: Software Upgrade

    BudgeTone-100 User Manual Software (or firmware) upgrade can be done either via TFTP or HTTP. The corresponding configuration settings are on the configuration page. End users should NOT touch the configuration settings that are useful for ITSPs. Upgrade through HTTP To upgrade firmware via HTTP, the field “Firmware Upgrade and Provisioning: Upgrade Via”...
  • Page 42 BudgeTone-100 User Manual available for upgrade, or checksum test fails, etc), the BudgeTone phone will stop the TFTP process and simply boot using the existing code image in the flash. Firmware upgrading may take as long as 1 to 20 minutes over Internet, or just 20+ seconds if it is performed on a LAN.
  • Page 43: F Irmware And C Onfiguration F Ile P Refix And P Ostfix

    BudgeTone-100 User Manual detailed parameter list or P values, please refer to the corresponding firmware release configuration template of the related products. When Grandstream Device boots up or reboots, it will issue request for configuration file named “cfgxxxxxxxxxxxx”, where “xxxxxxxxxxxx” is the MAC address of the device, i.e., cfg000b820102ab”.
  • Page 44: Restore Factory Default Setting

    BudgeTone-100 User Manual Restore Factory Default Setting WARNING !!! Restore the Factory Default Setting will PRINT Please BACKUP or Grandstream will not take any responsibility if you lose all the parameters of setting and cannot connect to your VoIP service provider. Please disconnect network cable and power cycle the unit before trying to reset the unit to factory default.
  • Page 45: Headset Connection

    Grandstream Networks, Inc. BudgeTone-100 User Manual Headset Connection The BT-100 phone has a headset socket allowing user to plug the headset into the phone. The picture below shows the handset and headset connectors’ wiring schema. As show in the schema, the left side is pin assignment for a RJ11 interface headset; while the right side is showing a normal 3.5mm headset plug.
  • Page 46 BudgeTone-100 User Manual • Cross Over Cable For Plantronic Headset Some users want to use headset products with RJ22 plug, like the Plantronic headset. In this case, a special cable is required. The handset twisted cable is a Since the default handset plug lay out is Asia standard which is just reversed to North American or Europe standard, therefore US and Europe customer can not use popular Plantronic Handset without tweaking the connection wiring.
  • Page 47 Grandstream Networks, Inc. BudgeTone-100 User Manual Cross Over Cable: (required to allow Plantronic Headset to work with the phone) a b c d b a d c One End Another End - 47 -...
  • Page 48: Glossary Of Terms

    The protocol operates below the network layer as a part of the interface between the OSI network and OSI link layer. It is used when Analogue Telephone Adapter. Covert analogue telephone to be used in data network for VoIP, like Grandstream HT series products.
  • Page 49 Foreign eXchange Office An FXO device can be an analog phone, answering machine, fax, or anything that handles a call from the telephone company like AT&T. They should also operate the same way when connected to an FXS interface. is a fully qualified domain name. www is the host, grandstream is the - 49 - Grandstream Networks, Inc.
  • Page 50: Echo Cancellation

    There are two types of echo of relevance in telephony: acoustic echo and hybrid echo. compression techniques and telephone networks. H.323 A suite of standards for multimedia conferences on traditional packet-switched networks. HTTP Hyper Text Transfer Protocol;...
  • Page 51 Session border controllers resolve this issue by providing quality assurance comparable to legacy telephone systems. IVR is a software application that accepts a combination of voice telephone input and touch- tone keypad selection and provides appropriate responses in the form of voice, fax, callback, e- mail and perhaps other media.
  • Page 52 Ethernet frames. It is used mainly with cable modem and DSL services. PSTN Public Switched Telephone Network i.e. the phone service we use for every ordinary phone call, or called POT (Plain Old Telephone), or circuit switched network. RTCP Real-time Transport Control Protocol, defined in Transport Protocol (RTP), It partners RTP in the delivery and packaging of multimedia data, but does not transport any data itself.
  • Page 53 BudgeTone-100 User Manual TFTP Trivial File Transfer Protocol, is a very simple very basic form of FTP; It uses User Datagram Protocol (UDP) is one of the core protocols of the UDP, programs on networked computers can send short messages known as another.

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