Grandstream Networks Grandstream GXP-2010 User Manual
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Grandstream Networks Grandstream GXP-2010 User Manual

Grandstream Networks Grandstream GXP-2010 User Manual

Gxp series sip enterprise phone
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Summary of Contents for Grandstream Networks Grandstream GXP-2010

  • Page 2: Table Of Contents

    Table 3: GXP Product Models ... 8 Table 4: GXP Comparison Guide ... 8 Table 5: GXP Key Features in a Glance... 9 Table 6: GXP Hardware Specifications... 9 Table 7: GXP Technical Specifications... 10 Grandstream Networks, Inc. TABLE OF CONTENTS GXP USER MANUAL ...18 ...25 ...35...
  • Page 3 5. S SIP A CREENSHOT OF CCOUNT 6. S CREENSHOT OF AVED ONFIGURATION 7. S CREENSHOT OF EBOOT Grandstream Networks, Inc. GUI INTERFACE EXAMPLES GXP USER MANUAL OGIN ONFIGURATION ONFIGURATION ONFIGURATION HANGES GXP User Manual Firmware 1.1.5.15 Page 3 of 38...

  • Page 4: Gxp User Manual

    @: • Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose without the express written permission of Grandstream Networks, Inc. is not permitted. Grandstream Networks, Inc.

  • Page 5: Installation

    GXP–2000 supports two (2) extension units, providing up to 112 additional programmable extensions. Each GXP Extension unit has 56 multi–purpose keys, dual color LEDs (red/green) and support BLF (Busy Lamp Field) and Presence. GXP–2000 Extension package contains: 1) One GXP Extension unit Grandstream Networks, Inc. GXP-1200 GXP-2000 GXP User Manual Firmware 1.1.5.15...

  • Page 6: Figure 1: Connecting The Gxp-2000 And The Gxp-Extension

    3. The status light in the top right corner of the GXP–Ext will blink red; 4. All of the LED indicators on the GXP–Ext will flash three times; 5. The status light at the top right corner of the GXP–Ext will turn to solid green. Grandstream Networks, Inc. GXP–E AND THE...

  • Page 7: Safety Compliances

    Grandstream Sales and Service Representative for a RMA (Return Materials Authorization) number before you return the product. Grandstream reserves the right to remedy warranty policy without prior notification. Grandstream Networks, Inc. Page 7 of 38 GXP User Manual Firmware 1.1.5.15...

  • Page 8: Product Overview

    Features GXP-1200 128x32 pixel LCD Display Number of Lines Grandstream Networks, Inc. Picture GXP1200 is an entry-level SIP phone. It features: GXP2000 is a mainstream SIP phone. It features: GXP2010 is a key system SIP phone. It features: GXP2020 is an executive SIP phone. It features:...

  • Page 9: Table 5: Gxp Key Features In A Glance

    Table 6: GXP Hardware Specifications LAN Interface (Ethernet ports) Graphic LCD Display Expansion Module Support Headset Jack Call Appearance LED Grandstream Networks, Inc. Yes, up to 2 Expansion Modules, 56 nodes each Benefits SIP 2.0, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP/RARP, ICMP, DNS (A record and SRV), DHCP (both client and server), PPPoE, TFTP, NTP, Telnet, and TLS.

  • Page 10: Grandstream Networks, Inc

    SEND TRANSFER CONF MUTE HEADSET INTERCOM PHONEBOOK Grandstream Networks, Inc. GXP-1200 GXP-2000 Built-in auto-sensing: Cisco and IEEE 802.3af standard: phone draws power from both spare lines or signal lines from Ethernet Input: 100-240VAC 50-60 Hz Output: +5VDC, 1200mA, UL certified...
  • Page 11 Support customizable idle screen via downloading XML by HTTP/TFTP Server Features DIGEST authentication and encryption using MD5 and MD5-sess, SRTP, SIP over Security TLS (pending) Grandstream Networks, Inc. GXP User Manual Firmware 1.1.5.15 Page 11 of 38 Last Updated: 12/2007...

  • Page 12: Using The Gxp Sip Enterprise Phone

    Blinking – physical connection failed Blank – SIP Proxy/Server not registered Phone Status Icon: OFF when the handset is on-hook ON when the handset is off-hook Grandstream Networks, Inc. • Press this button to make a new hand-free call. NEW CALL •...
  • Page 13 Each icon appears next to the volume icon To adjust volume, use the up/down button Real–time Clock: Synchronized to Internet time server Time zone configurable via web browser AM/PM indicator Grandstream Networks, Inc. GXP User Manual Firmware 1.1.5.15 Page 13 of 38 Last Updated: 12/2007...

  • Page 14: Grandstream Networks, Inc

    MENU 0 - 9, *, # HEADSET INTERCOM Grandstream Networks, Inc. Key Button Definitions Line keys with LED, can be configured to different SIP profiles TRANSFER key: Transfer an ACTIVE call to another number Press CONF button to connect Calling/Called party into conference Mute an active call;...

  • Page 15: Multiple Sip Accounts And Lines

    Take Handset/SPEAKER/Headset off-hook or press an available LINE key (activates speakerphone), the corresponding LED will be red. • Press the SEND button or press the REDIAL soft-key. Grandstream Networks, Inc. GXP User Manual Firmware 1.1.5.15 Page 15 of 38 Last Updated: 12/2007...

  • Page 16: Speed Dial

    The Multi Purpose Key buttons, located on the right-hand-side of the phone, can be configured for speed dial. Press the speed dial button to automatically call the assigned extension. Grandstream Networks, Inc. To call the a phone number in the phone’s history...

  • Page 17: Making Calls Using Ip Addresses

    NOTE: If you have a SIP Server configured, a Direct IP-IP still works. If you are using STUN, the Direct IP-IP call will also use STUN. Configure the “Use Random Port” to “NO” when completing Direct IP calls. Grandstream Networks, Inc. GXP User Manual Firmware 1.1.5.15...

  • Page 18: Receiving Calls

    NOTE: To transfer calls across SIP domains, SIP service providers must support transfer across SIP domains. Blind transfer will usually use the primary account SIP profile. Grandstream Networks, Inc. Phone beeps once and automatically establishes the call via HONE GXP User Manual Firmware 1.1.5.15...

  • Page 19: Way Conferencing

    When BLF is configured on one of the multi-functional buttons, the Speed Dial function will work when that line is not in use. Call Pick Up is supported when user presses a flashing BLF key. Grandstream Networks, Inc. GXP User Manual Firmware 1.1.5.15...

  • Page 20: Call Features

    For more information on how to setup the phone to download the phonebook, please check section Configuration with Web downloadable XML phonebook, detailed information and configuration guides are located on the website in the GXP tab @ http://www.grandstream.com/resources.html. Grandstream Networks, Inc. & XML Browser. GXP User Manual Firmware 1.1.5.15...

  • Page 21: Customizable Idle Screen And Soft-Buttons

    Grandstream logo. In addition to the logo, you can reprogram the soft-keys on GXP-1200/GXP- 2010/GXP2020 for your own customized applications. For more information about creating a custom idle screen and/or reprogramming the soft-keys, please visit our website at: http://www.grandstream.com/resources.html. Grandstream Networks, Inc. Page 21 of 38 GXP User Manual Firmware 1.1.5.15...

  • Page 22: Configuration Guide

    Status Phone Book Instant Messages Direct IP call Preference Grandstream Networks, Inc. Displays histories of incoming, dialed and missed calls. Displays the network status, account statuses, software version and MAC-address of the phone. Displays the phonebook Goes to voice messages...
  • Page 23 Configure Factory Functions Reboot Exit Grandstream Networks, Inc. Press Menu button to display the configuration selections: • Network. To enable/disable DHCP. To setup IP-address, Net mask and Gateway address • To change SIP-server settings for primary account. • Audio •...

  • Page 24: Figure 3: Key Pad Gui Call Flow

    3: K GUI C IGURE Grandstream Networks, Inc. Page 24 of 38 GXP User Manual Firmware 1.1.5.15 Last Updated: 12/2007...

  • Page 25: Access The Web Configuration Menu

    • Advanced Settings: To set advanced network settings, codec settings and XML configuration settings. • Account X: To configure each of the SIP accounts. Grandstream Networks, Inc. ROWSER GXP User Manual Firmware 1.1.5.15 Page 25 of 38 Last Updated: 12/2007...

  • Page 26: Table 13: Device Configuration - Status

    Date Display Format This option applies to GXP-1200/GXP-2000 only. Grandstream Networks, Inc. 1. DHCP mode: all the field values for the Static IP mode are not used (even though they are still saved in the Flash memory.) The GXP acquires its IP address from the first DHCP server it discovers on its LAN.
  • Page 27 Advanced User configuration includes not only the end user configuration, but also advanced configuration such as SIP configuration, Codec selection, NAT Traversal Setting and other miscellaneous configuration. Grandstream Networks, Inc. start-time; end-time; saving Both start-time and end-time have the same syntax: month,day,weekday,hour,minute month: 1,2,3,..,12 (for Jan, Feb, .., Dec)

  • Page 28: Table 15: Advanced Settings

    Diff-Serv or MPLS. Default value is 48. This contains the value used for layer 2 VLAN tag. Default setting is blank. Layer 2 QoS Default is 4 seconds. No Key Entry Timeout Grandstream Networks, Inc. voice quality. Please GXP User Manual Firmware 1.1.5.15...
  • Page 29 This setting is useful for ITSPs. End user should keep it blank. Prefix/Postfix Default is blank. End user should keep it blank. Config File Prefix/Postfix Grandstream Networks, Inc. GXP User Manual Firmware 1.1.5.15 Page 29 of 38 Last Updated: 12/2007...
  • Page 30 Ethernet link is up. This parameter defines the URI or IP address of the NTP (Network Time Protocol) serve. NTP server It is used to display the current date/time. Grandstream Networks, Inc. GXP User Manual Firmware 1.1.5.15 Page 30 of 38...

  • Page 31: Table 16: Sip Account Settings

    The name associated with each account - displayed on LCD. Account Name SIP Server’s IP address or Domain name provided by VoIP service provider. SIP Server Grandstream Networks, Inc. GXP User Manual Firmware 1.1.5.15 Page 31 of 38 Last Updated: 12/2007...
  • Page 32 Default is No. If set to “Yes”, the client will use DNS SRV to look up server. Use DNS SRV: If the phone has an assigned PSTN telephone number, this field should be set to User ID is Phone “Yes”. Otherwise, set it to “No”. If “Yes” is set, a “user=phone” parameter will be Number attached to the “From”...
  • Page 33 Session Timer can be refreshed using INVITE method or UPDATE method. Force INVITE Select “Yes” to use INVITE method to refresh the session timer. Grandstream Networks, Inc. GXP User Manual Firmware 1.1.5.15 Page 33 of 38...
  • Page 34 On the GXP, under Account page, fill in the ""eventlist BLF" field with the URI without the domain. (i.e.: BLF1006). Under Basic Settings, please select "eventlist BLF", choose account nubmer, monitored number, etc. Grandstream Networks, Inc. • One (1) System Ring Tone: when selected, all calls will ring with system ring tone.

  • Page 35: Aving The Configuration Changes

    Press the “Reboot” button at the bottom of the configuration menu to reboot the phone remotely. The web browser will then display a message window to confirm that reboot is underway. Wait 30 seconds to log in again. Grandstream Networks, Inc. HANGES GXP User Manual Firmware 1.1.5.15...

  • Page 36: Software Upgrade & Customization

    Support/Download section http://www.grandstream.com/firmware.html Alternatively, download and install a free TFTP or HTTP server to the LAN to perform firmware upgrades. A free Windows version TFTP server is available: customerFree.cfm. Grandstream Networks, Inc. TFTP/HTTP website obtain GXP User Manual Firmware 1.1.5.15 The corresponding page.

  • Page 37: Configuration File Download

    60 minutes) to have the devices periodically check for upgrades at pre- scheduled time intervals. By defining different intervals in P193 for different devices, a Server Provider can manage and reduce the Firmware or Provisioning Server load at any given time. Grandstream Networks, Inc. http://httpd.apache.org/ GXP User Manual Firmware 1.1.5.15...

  • Page 38: Restore Factory Default Setting

    Step 3: Press the “OK” button to move the cursor to “OK”. Press “OK” button again to confirm. If the MAC address is correct, the phone will reboot. Otherwise, it will exit to previous keypad menu interface. Grandstream Networks, Inc. GXP User Manual Firmware 1.1.5.15...

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