Intercom - Grandstream Networks Enterprise IP Phone Manual

Enterprise IP Phone
Always: Incoming calls are immediately forwarded.

Busy: Incoming calls are immediately forwarded when the phone is busy.

No Answer Incoming calls are forwarded when the phone is not answered after a
:

specific ring times.
To configure Call Forward via Phone interface:
1) Press the following keys:
button or the corresponding DSS key to enter the forward setting page directly
when the phone is idle.
2) There are 3 options: Always, Busy and No Answer.
3) If you choose one of them, enter the phone number you want to forward.
4) If you want to realize this function by server, please enter the On Code and Off Code
option, then when you choose to enable the call forward function via your IP phone,
it will send message to the server, and the server will turn on the function
immediately. When there is call to the extension, the server will forward it to the set
number automatically based on the forward type. And the IP phone will not show
the record in the call history anymore.
5) Press the √ button to save the changes.
To configure Call Forward via Web interface:
Choose Phone->Features->Forward to do the relating changes. Please refer the above
configuration information.

Intercom

Intercom mode is useful in an office environment as a quick access to connect to the
operator or the secretary.
To configure Intercom option via phone interface:
1) Press the following hot keys:
configuration page.
2) Intercom Allow: To set whether to answer the incoming intercom calls.
3) Intercom Mute: To set whether to mute the incoming intercom calls automatically.
4) Intercom Tone: To set whether to play ring tones when there is incoming intercom
calls to your extension.
5) Intercom Barge: To set whether to answer the incoming intercom calls during a
conversation. If the option is enabled, when there is incoming intercom calls to
your extension, if you are on an intercom conversation, it will refuse the call
automatically; or it will put the current call on hold and put the incoming intercom
call through.
6) Choose and set the different options by navigation keys.
7) Press the √ button to save your changes.
->Features->Forward->√. You can also press the
->Features->Intercom->√ to enter the
- 33 -
Trouble Shooting