Kontron NSC2U Product Manual
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Kontron NSC2U Product Manual

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Kontron IP Network Server NSC2U
Product Guide
December 2009
Rev. 1.4

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Summary of Contents for Kontron NSC2U

  • Page 1 Kontron IP Network Server NSC2U Product Guide December 2009 Rev. 1.4...
  • Page 2 All data is for information purposes only and not guaranteed for legal purposes. Information has been carefully checked and is believed to be accurate; however, no responsibility is assumed for inaccuracies. Kontron and the Kontron logo and all other trademaarks or registed trademarks are the property of their respective owners and are recognized. Specifications are subject to change without notice.

  • Page 3: Table Of Contents

    Features ........................12 Server Components ................... 14 NSC2U Server Back Panel................... 15 NSC2U Server Front Panel .................. 15 NSC2U Server Rear Panel Ethernet Ports .............. 17 SAS Front Panel (SFP) Board ................18 2.5.1 SFP Board Features ................18 Server Board Connector and Component Locations ..........19 Hard Disk Drives ....................
  • Page 4 Installing the RAID Intelligent Battery Backup Unit (IBBU) ......93 Installing an Optical Device .................95 4.9.1 Removing the Optical Device Filler Panel from the Chassis......95 4.9.2 Installing a New Optical Device..............96 Kontron IP Network Server NSC2U Product Guide, rev. 1.4 December 2009...
  • Page 5 Cannot Connect to a Server ..............129 7.4.6 Diagnostics Pass but the Connection Fails ..........129 7.4.7 The Controller Stopped Working When an Add-in Adapter was Installed ..130 Kontron IP Network Server NSC2U December 2009 Product Guide, rev. 1.4...
  • Page 6 B.2.4 VCCI (Japan) ..................149 B.2.5 BSMI (Taiwan) ..................149 B.2.6 Regulated Specified Components ............150 Getting Help......................151 World Wide Web ....................151 Telephone....................... 151 Email ......................151 Kontron IP Network Server NSC2U Product Guide, rev. 1.4 December 2009...

  • Page 7: Revision History

    “Installing an Optical Device” In “Server Component Replacements”, added sections about replacing the fans, replacing the drive bay assembly, and replacing the SAS front panel board. March 2007 Initial release; rev 0.5 Kontron IP Network Server NSC2U December 2009 Product Guide, rev. 1.4...
  • Page 8 NSC2U Server—Revision History Kontron IP Network Server NSC2U Product Guide, rev. 1.4 December 2009...

  • Page 9: Introduction

    Manual Organization Chapter 2 provides a brief overview of the NSC2U Server. In this chapter, you will find a list of the server board features, chassis features, illustrations of the product, and product diagrams to help you identify components and their locations.

  • Page 10: Product Accessories

    Additional Information and Software If you need more technical information about this product or information about the accessories that can be used with this NSC2U Server, see the Technical Product Specifications (for both the system and server board) and the test reports at http://us.kontron/support/...
  • Page 11 • DIMMs that have been tested with this product • The power budget for this product • Software to manage your server • Diagnostics testing software • Firmware and BIOS updates • System drivers Kontron IP Network Server NSC2U December 2009 Product Guide, rev. 1.4...

  • Page 12: Features

    This chapter briefly describes the main features of the Kontron IP Network Server NSC2U. This chapter provides a diagram of the product, a list of the server features, and diagrams showing the location of important components and connections on the server system.
  • Page 13 Features—NSC2U Server Table 1. IP Network Server NSC2U Features (Continued) Feature Description Two hot-swappable 600W power supplies in a redundant (1+1) configuration Availability Disk subsystem configurable as hardware or software RAID Memory sparing and memory mirroring configurations supported Remote management...

  • Page 14: Server Components

    NSC2U Server—Features Server Components Figure 2 shows the NSC2U Server with top cover and front bezel removed to show the internal components. Figure 2. IP Network Server NSC2U Components TS000541 Item Description Item Description Optical drive (optional) System fans Power supply cage (contains one power SAS Front Panel (SFP) board;...

  • Page 15: Nsc2U Server Back Panel

    May be either an external SAS port connector or dual GbE port connector. If neither of the optional modules is installed, a filler panel occupies this space. NSC2U Server Front Panel Figure 4 shows the front panel of the NSC2U Server with the bezel installed. Figure 4. NSC2U Server Front View (Bezel Installed) TS000233...
  • Page 16 Front panel control switches and status LEDs filler panels shown in illustration (see Figure 6 for details) Figure 5 shows the front panel of the NSC2U Server with the bezel removed. Figure 5. NSC2U Server Front View (Bezel Removed) Item Description Item...

  • Page 17: Nsc2U Server Rear Panel Ethernet Ports

    Toggles the system power NSC2U Server Rear Panel Ethernet Ports The NSC2U Server has two GbE NIC ports mounted on the baseboard that are accessible from the rear of the chassis. Additional rear-accessible GbE NIC ports can be added to the system by using full- height PCI-X/PCIe add-in cards or low-profile PCIe add-in cards.

  • Page 18: Sas Front Panel (Sfp) Board

    2.5.1 SFP Board Features The NSC2U Server SFP board has the following features: • four switches to control power-on, reset, NMI, and the system ID • one system status LED that indicates the presence of DC power in the system •...

  • Page 19: Server Board Connector And Component Locations

    • four fan fault LEDs (not visible on front panel; for diagnostics purposes only) Server Board Connector and Component Locations Figure 7 shows the locations of connectors and components on the T5000PAL Server Board. Figure 7. Server Board T5000PAL Diagram TS000277 Kontron IP Network Server NSC2U December 2009 Product Guide, rev. 1.419...

  • Page 20: Hard Disk Drives

    Section 3.3.1, “Installing or Replacing a Hard Drive”. Note: The NSC2U Server does not support all SAS hard drives. For a list of validated hard drive manufacturers and hard drive types, see the Tested Hardware and Operating Systems List (THOL) at http://us.kontron.com/support/ (Search for NSC2U, click on Product Downloads, then Compatibility Matrix.)

  • Page 21: Full-Height Pci-X/Pcie Riser Card

    Table 2 for the supported configurations. For detailed information about the pinouts and electrical specifications, see the Kontron IP Network Server NSC2U Technical Product Specification. 2.8.2...

  • Page 22: Cpu 1 And Memory Cooling Area

    NSC2U Server—Features Figure 8. NSC2U Server System Cooling Areas TS000542 2.10.1 CPU 1 and Memory Cooling Area One of the system’s big fans provides cooling for domain 1, outlined in blue in Figure This fan facilitates the flow of air through the front bezel over the SFP, through the fan, and over the server board, CPU 1, memory, and ultimately out through the rear of the chassis.

  • Page 23: Hard Disk Drive And Power Supply Cooling

    0 - 28 2.10.6 Cooling Summary The four-fan cooling subsystem of the NSC2U Server is sized to provide cooling for: • up to two server board processors • up to 32 Gbytes of FB DIMM memory • up to six SAS hard drives •...

  • Page 24: Hardware Requirements

    RAID 1 (mirroring). See Section 3.4.2, “Configuring Memory DIMMs” for detailed information about population rules and instructions for installing DIMMs in the sockets on the server board. Kontron IP Network Server NSC2U Product Guide, rev. 1.4 December 2009...

  • Page 25: Server Component Installations And Upgrades

    3.2.1 Removing the Chassis Cover The NSC2U Server must be operated with the top cover in place to ensure proper cooling. You will need to remove the top cover to add or replace components inside of the server that are not hot-swappable from the front or rear panels.

  • Page 26: Installing The Chassis Cover

    NSC2U Server—Server Component Installations and Upgrades 3. Disconnect the power cord(s). 4. Remove the shipping screw, if present. 5. While holding the blue button at the top of the chassis in (“A”), slide the top cover back until it stops.

  • Page 27: Installing The Front Bezel

    Server Component Installations and Upgrades—NSC2U Server 2. Remove the bezel retention screw (right side, if present). (“A”) 3. Rotate the bezel outward as shown and remove. (“B”) Figure 10. Removing the Front Bezel TS000272 3.2.4 Installing the Front Bezel 1. Align the four tabs on the left of the bezel with the slots in the front panel and then rotate the free end of the bezel to the closed position.

  • Page 28: Installing The Processor Air Duct

    3.3.1 Installing or Replacing a Hard Drive Up to six hot-swappable SAS drives can be installed in your NSC2U Server. You must remove the front bezel to add or replace a hard drive in one of the six drive bays.

  • Page 29: Removing A Hard Drive Tray From The Chassis

    Server Component Installations and Upgrades—NSC2U Server The IP Network Server NSC2U does not support all SAS hard drives. To see a list of validated manufacturers and hard drive types, refer to the Tested Hardware and Operating System List (THOL) at: http://us.kontron.com/support/...
  • Page 30 NSC2U Server—Server Component Installations and Upgrades Figure 13. Removing a Hard Drive from the Drive Tray T 000219 2. Install the new drive in the drive tray and secure the drive with the four screws that come with the drive tray.

  • Page 31: Replacing A Power Supply

    To maintain hot-swap capability, make sure that there is an active power supply module in both chassis slots before replacing (hot-swapping) a power supply module. The NSC2U Server supports the use of either AC (Figure 16, “C”) or DC (“D”) power supply modules.

  • Page 32: Installing The Power Supply Module

    The jumpers are located on the T5000PAL server board, which is in the rear right section of the IP Network Server NSC2U chassis. To configure the jumpers on the server board, you must first remove the chassis cover and then the processor air duct Kontron IP Network Server NSC2U Product Guide, rev.

  • Page 33: Configuration Jumpers

    Server Component Installations and Upgrades—NSC2U Server (see Section 3.2.5, “Removing the Processor Air Duct”) and the PCI riser card assembly (see Section 4.2.2, “Removing the PCI Riser Card Assembly” on page 53). All other components installed on the server board can remain in place.

  • Page 34: Dcd/Dsr Signal Select Jumper

    NSC2U Server—Server Component Installations and Upgrades Figure 18. BIOS Select Jumper (J3H1) Table 6 gives the possible configuration options. This jumper should only be moved if you wish to force the BIOS to boot to the secondary bank, which may hold a different version of BIOS.

  • Page 35: Configuring Memory Dimms

    3.4.2 Configuring Memory DIMMs The memory DIMM slots are located on the T5000PAL server board at the rear right portion of the NSC2U Server chassis. See Figure 33 for the location of the DIMM slots. The silkscreen on the board for the DIMMs displays DIMMA1, DIMMA2, DIMMA3, DIMMB1, DIMMB2 and DIMMB3, starting from the inside (left side) of the server board.

  • Page 36: Memory Rasum Features

    NSC2U Server—Server Component Installations and Upgrades Figure 20. DIMM Slots and Channels Channel B Channel C Channel A Channel D Branch 0 Branch 1 TS000270 To boot the system, the system BIOS on the server board uses a dedicated I C bus to retrieve the DIMM information needed to program the MCH memory registers.

  • Page 37: Dimm Population Rules And Supported Dimm Configurations

    Server Component Installations and Upgrades—NSC2U Server Table 8. Maximum 8 DIMM System Memory Configuration - x8 Single Rank DRAM Technology Maximum Capacity Maximum Capacity x8 Single Rank Mirrored Mode Non-Mirrored Mode 256 Mb 1 GB 2 GB 512 Mb 2 GB...

  • Page 38: Non-Mirrored Mode Minimum Configuration

    3.4.2.4 Non-mirrored Mode Minimum Configuration The server board is capable of supporting a minimum of one installed DIMM. However, for system performance reasons, Kontron recommends that at least two DIMMs be installed. Figure 21 shows the recommended minimum DIMM memory configuration. Populated DIMM slots are shown in grey.

  • Page 39: Non-Mirrored Mode Memory Upgrades

    Figure 21. Recommended Minimum Two DIMM Memory Configuration Note: The server board supports single DIMM mode operation. Kontron will only validate and support this configuration with a single 512 MB x8 FB-DIMM installed in DIMM slot A1. 3.4.2.5 Non-mirrored Mode Memory Upgrades The minimum memory upgrade increment is two DIMMs per branch.

  • Page 40: Mirrored Mode Memory Configuration

    NSC2U Server—Server Component Installations and Upgrades Functionally, DIMM slots A2 and B2 could also have been populated instead of DIMM slots C1 and D1. However, the system will not achieve equivalent performance. Figure 22 shows the supported DIMM configuration that is recommended because it allows both memory branches from the MCH to operate independently and simultaneously.

  • Page 41: Dual Branch Mode Sparing

    Server Component Installations and Upgrades—NSC2U Server • DIMM A1 and DIMM A2 need not be identical in organization, size and speed. • DIMM B1 and DIMM B2 need not be identical in organization, size and speed. • Sparing should be enabled in BIOS setup. The BIOS configures Rank Sparing Mode.

  • Page 42: Removing Memory Dimms

    NSC2U Server—Server Component Installations and Upgrades Figure 24. Installing Memory DIMMs DIMM B2 DIMM C1 DIMM B1 DIMM C2 DIMM A2 DIMM D1 DIMM A1 DIMM D2 Branch 0 Branch 1 TS000278 3. Open both DIMM socket levers. (“A”) 4. Note the location of the alignment notch. (“B”) 5.

  • Page 43: Adding Or Replacing A Processor

    The processor must be appropriate: You could damage the server board if you install a processor that is inappropriate for your server. Go to http://us.kontron.com/support/ for a list of compatible processors for the NSC2U Server. Before you begin, remove the processor air duct from the chassis. For instructions, tap, “Removing the Processor Air Duct”.

  • Page 44: Removing A Processor

    NSC2U Server—Server Component Installations and Upgrades Figure 25. Cautions for Handling Processors 3.4.5.2 Removing a Processor 1. Loosen the four captive screws on the corners of the heat sink with a #2 Phillips screwdriver. (Section 26, “A”) 2. Twist the heat sink slightly to break the seal between the heat sink and the processor.

  • Page 45: Installing A New Processor

    Server Component Installations and Upgrades—NSC2U Server 4. Open the socket by pushing the lever handle down and away from the socket to release it. (“A” and “B” in Figure Figure 27. Using the Socket Lever AF000768 5. Pull the lever and open the load plate all the way. (“A” and “B” in Figure Figure 28.
  • Page 46 NSC2U Server—Server Component Installations and Upgrades Figure 29. Removing the Processor Protective Cover AF000770 Caution: The underside of the processor has components that may damage the socket pins if installed improperly. The processor must align correctly with the socket opening before installation.

  • Page 47: Inserting The Heat Sink

    Server Component Installations and Upgrades—NSC2U Server Figure 31. Removing the Socket Protective Cover AF000772 5. Close the load plate completely. (Figure 32, “A”) Figure 32. Closing the Processor Load Plate and Socket Lever AF000773 6. Close the socket lever and ensure that the load plate tab engages under the socket lever when fully closed.

  • Page 48: Other Installation And Upgrade Options

    Chapter 4, “Optional Component Installations”. If you are finished setting up your NSC2U Server, replace the front bezel, the top cover, and reconnect the external cables and power cord(s). Installing the Server into a Rack Installation instructions for the standard bracket kit and the optional rail kit are included with each kit.
  • Page 49 Server Component Installations and Upgrades—NSC2U Server Ventilation — The equipment rack must provide sufficient airflow to the front of the server to maintain proper cooling. It must also include ventilation sufficient to exhaust a maximum of 1200 BTU per hour for a fully loaded server system using the IP Network Server NSC2U.

  • Page 50: Optional Component Installations

    Cable Routing Reference It is important for cables to be connected correctly. See Figure 33 and for more detailed information about cable connectors, see the Kontron IP Network Server NSC2U Technical Product Specification. Kontron IP Network Server NSC2U Product Guide, rev. 1.4...

  • Page 51: Installing Or Replacing A Pci Add-In Card

    NSC2U Server System Cable Routing Installing or Replacing a PCI Add-in Card The IP Network Server NSC2U is delivered with a riser card assembly that includes the following two riser cards: • A combination PCI-X*/PCI Express* (PCIe*) riser card for full-height add-in cards.

  • Page 52: Riser Card Options

    Only PCI-X/PCIe cards tested and supported by Kontron are recommended. See the Tested Hardware and Operating System List (THOL) at http://us.kontron.com/support/ for a list of tested and supported cards. (Search for NSC2U, click on Product Downloads, and then Compatibility Matrix.) 4.2.1...

  • Page 53: Removing The Pci Riser Card Assembly

    (“B”) Disengage the three plastic tabs from the metal sidewall. 4. Remove the add-in card from the riser card socket. (“C” or “E”) Kontron IP Network Server NSC2U December 2009 Product Guide, rev. 1.4...

  • Page 54: Installing An Add-In Card In The Riser Card Assembly

    4. Fasten the add-in card to the riser card assembly bracket using the rear retention screw and for full-height cards, by also replacing the front retention clip and tightening the captive thumbscrew. (“D”) Kontron IP Network Server NSC2U Product Guide, rev. 1.4 December 2009...

  • Page 55: Replacing The Riser Card Assembly On The Server Board

    Riser Card Assembly” on page 3. Squeeze the sides of the I/O expansion module filler panel to remove it from the rear panel of the chassis. (Figure 37, “A”) Kontron IP Network Server NSC2U December 2009 Product Guide, rev. 1.4...
  • Page 56 For information about mounting the server in a rack, see Section 3.5, “Installing the Server into a Rack” on page 48 Figure 38. Installing an I/O Expansion Module TS000547 Kontron IP Network Server NSC2U Product Guide, rev. 1.4 December 2009...

  • Page 57: Installing Intel® Remote Management Modules

    2. Snap the standoff into the T5000PAL server board. (Figure 40, “A”) 3. Fasten the RMM module to the server board site using the connector (“B”) and the standoff hole. Kontron IP Network Server NSC2U December 2009 Product Guide, rev. 1.4...

  • Page 58: Installing An Rj45 4Xgbe Lan Card For Front Panel Access

    GCM3 Module TS000549 Installing an RJ45 4xGbE LAN Card for Front Panel Access The IP Network Server NSC2U supports 4xGbE LAN cards installed in the full-height riser card slots with connections routed to the front panel. Note: The supported LAN card is the Intel®PRO/1000 AT Quad-Port Bypass Adapter.

  • Page 59: Configuring The Rj45 Gbe Lan Card

    White 4. Connect the LED ribbon cable to the LAN card connector with the red stripe on the side farthest away from the board’s edge connector. (“F” and “G”) Kontron IP Network Server NSC2U December 2009 Product Guide, rev. 1.4...
  • Page 60 Put the assembly in position without inserting the riser cards into the server board slots. Figure 43. Routing the GbE Cables through the Retention Clip TS000321 Kontron IP Network Server NSC2U Product Guide, rev. 1.4 December 2009...

  • Page 61: Routing The Lan Card Cables To The Front Panel

    PCI fan assembly power cables. Extensions are provided to enable the connections. 5. Attach the PCI fan assembly power cable extensions to the connectors on the front panel board. (Figure 45, “A”) Kontron IP Network Server NSC2U December 2009 Product Guide, rev. 1.4...
  • Page 62 8. Secure the GbE cables with the cable management bracket and re-fasten the cable management bracket to the side of the drive bay assembly. (Figure 46, “A” and “B”) Kontron IP Network Server NSC2U Product Guide, rev. 1.4 December 2009...

  • Page 63: Connecting The Gbe Lan Cables To The Front Panel

    Once these steps are done, the components that were removed from the chassis or disconnected are reinstalled and the chassis is closed up and the power reconnected. Kontron IP Network Server NSC2U December 2009 Product Guide, rev. 1.4...
  • Page 64 3. Insert the 4xGbE connector assembly in the escutcheon with the four ports (A through D) in the order illustrated in Figure 49. (“A”) 4. Fasten the 4xGbE connector assembly to the escutcheon with the two screws, using a Phillips screwdriver. (“B”) Kontron IP Network Server NSC2U Product Guide, rev. 1.4 December 2009...
  • Page 65 Reconnect all the external devices and plug in the power cord(s). For information about mounting the server in a rack, see Section 3.5, “Installing the Server into a Rack” on page 48 Kontron IP Network Server NSC2U December 2009 Product Guide, rev. 1.4...

  • Page 66: Installing A Fiber Lan Card For Front Panel Access

    NSC2U Server—Optional Component Installations Installing a Fiber LAN Card for Front Panel Access The IP Network Server NSC2U supports the Intel®PRO/1000 PF Quad-Port Bypass Adapter LAN card installed in the full-height riser card slots with connections routed to the front panel.
  • Page 67 Optional Component Installations—NSC2U Server 2. Remove the power supply support bracket as shown in Figure Figure 51. Removing the power supply support bracket. TS000512 Kontron IP Network Server NSC2U December 2009 Product Guide, rev. 1.4...
  • Page 68 NSC2U Server—Optional Component Installations 3. Remove the blue flex cable support as shown in Figure Figure 52. Removing the Blue Flex Cable Support TS000513 Kontron IP Network Server NSC2U Product Guide, rev. 1.4 December 2009...
  • Page 69 Optional Component Installations—NSC2U Server 4. Disconnect the flex cable (letter “A” in Figure 53) and move it away from the PCI fan assembly (“B”). Figure 53. Disconnecting the flex cable TS000514 Kontron IP Network Server NSC2U December 2009 Product Guide, rev. 1.4...
  • Page 70 (letter “A” in Figure 54). Hold down the PCI card carrier assembly (“B”) and lift out the PCI fan assembly (“C”). Figure 54. Removing the PCI Fan Assembly TS000515 Kontron IP Network Server NSC2U Product Guide, rev. 1.4 December 2009...
  • Page 71 Optional Component Installations—NSC2U Server 6. Press on the tabs (letter “A” in Figure 55) and lift out the PCI card carrier assembly (“B”). Figure 55. Removing the PCI Card Carrier Assembly TS000516 Kontron IP Network Server NSC2U December 2009 Product Guide, rev. 1.4...
  • Page 72 56) and lift the end of the bridge board out of the connector (“B”). Install the fiber bundle retention clip around the bridge board (“C”). Figure 56. Installing the Fiber Bundle Retention Clip TS000517 Kontron IP Network Server NSC2U Product Guide, rev. 1.4 December 2009...
  • Page 73 Optional Component Installations—NSC2U Server 8. Re-install the bridge board back into the connector (letter “A” in Figure 57) and close the retention clip (“B”). Figure 57. Re-installing the Bridge Board TS000518 Kontron IP Network Server NSC2U December 2009 Product Guide, rev. 1.4...

  • Page 74: Prepare The Fiber Lan Card And Install It Into The Chassis

    58) and trace the wires back to the pulse transformer (“B”). Route Fiber pairs B, C, and D to provide strain relief. Figure 58. Routing Fiber Pairs J A 4 J A 3 J A 2 J A 1 TS000519 Kontron IP Network Server NSC2U Product Guide, rev. 1.4 December 2009...
  • Page 75 10. Install the cable management sheath around the four Fiber pairs as shown in Figure Figure 59. Installing the Cable Management Sheath J A 4 J A 3 J A 2 J A 1 TS000520 Kontron IP Network Server NSC2U December 2009 Product Guide, rev. 1.4...
  • Page 76 LAN card to the riser assembly bracket using the rear retention screw (“D”). Figure 60. Installing the Fiber LAN card into the PCI Card Carrier Assembly J A 4 J A 3 J A 2 J A 1 TS000521 Kontron IP Network Server NSC2U Product Guide, rev. 1.4 December 2009...
  • Page 77 (“B”). Route the fiber cables over the correct edge (“C”). Figure 61. Routing the Ribbon Cable and the Fiber Cables J A 4 J A 3 J A 2 J A 1 TS000522 Kontron IP Network Server NSC2U December 2009 Product Guide, rev. 1.4...
  • Page 78 62). Note the pins on each side of the rear panel opening where the riser card assembly bracket forks attach (“B”). Figure 62. Re-installing the PCI Card Carrier Assembly TS000523 Kontron IP Network Server NSC2U Product Guide, rev. 1.4 December 2009...
  • Page 79 14. Route the fiber cable bundle alongside the bridge board. Secure the two using the fiber bundle retention clip as shown in Figure Figure 63. Securing the Fiber Cables in the Retention Clip TS000524 Kontron IP Network Server NSC2U December 2009 Product Guide, rev. 1.4...

  • Page 80: Install The Front Panel Escutcheon And Connect The Fiber Cables

    Removing the Blank Front Panel Cover TS000525 16. Install the interposer LED board onto the fiber escutcheon as shown in Figure Figure 65. Installing the Interposer LED Board TS000526 Kontron IP Network Server NSC2U Product Guide, rev. 1.4 December 2009...
  • Page 81 17. Install the fiber escutcheon into the front of the chassis (“A” in Figure 66). Secure the escutcheon using two screws (“B”). Figure 66. Installing the Fiber Escutcheon TS000527 Kontron IP Network Server NSC2U December 2009 Product Guide, rev. 1.4...
  • Page 82 18. Slide the bluefiber connectors into the escutheon as shown in Figure 67. Slide the connectors in until you hear the retaining clips snap. Figure 67. Sliding the Fiber Connectors into the Escutcheon TS000528 Kontron IP Network Server NSC2U Product Guide, rev. 1.4 December 2009...
  • Page 83 19. Route the ribbon cable through the cable retention mechanism (“A” in Figure 68). Plug the ribbon cable into the interposer board (“B”). Figure 68. Routing the Ribbon Cable to the Interposer Board TS000529 Kontron IP Network Server NSC2U December 2009 Product Guide, rev. 1.4...
  • Page 84 20. Remove the white protective caps from the ends of the fiber cable pairs (“A” in Figure 69). Slide the cables into the blue fiber connectors on the escutcheon (“B”). Figure 69. installing the Fiber Cable Pairs into the Escutcheon TS000530 Kontron IP Network Server NSC2U Product Guide, rev. 1.4 December 2009...

  • Page 85: Re-Assemble The System

    4.6.4 Re-assemble the System 21. Re-install the PCI fan assembly (“A” in Figure 70) and plug in the power connectors (“B”). Figure 70. Re-installing the PCI Fan Assembly TS000531 Kontron IP Network Server NSC2U December 2009 Product Guide, rev. 1.4...
  • Page 86 NSC2U Server—Optional Component Installations 22. Move the flex cable back into position (“A” in Figure 71) and reconnect it (“B”). Figure 71. Reconnecting the Flex Cable TS000532 Kontron IP Network Server NSC2U Product Guide, rev. 1.4 December 2009...
  • Page 87 Optional Component Installations—NSC2U Server 23. Re-install the blue flex cable support as shown in Figure Figure 72. Re-installing the Blue Flex Cable Support TS000533 Kontron IP Network Server NSC2U December 2009 Product Guide, rev. 1.4...
  • Page 88 NSC2U Server—Optional Component Installations 24. Re-install the power supply support bracket as shown in Figure Figure 73. Re-Installing the Power Supply Support Bracket TS000534 Kontron IP Network Server NSC2U Product Guide, rev. 1.4 December 2009...
  • Page 89 Optional Component Installations—NSC2U Server 25. Re-install the top cover as shown in Figure Figure 74. Re-installing the Top Cover TS000535 Kontron IP Network Server NSC2U December 2009 Product Guide, rev. 1.4...
  • Page 90 (“A” in Figure 75) and secure the bracket using the 6-32 screw (“B). Figure 75. Installing the Optional Cable Management Bracket TS000536 Kontron IP Network Server NSC2U Product Guide, rev. 1.4 December 2009...

  • Page 91: Installing A Smart Embedded Usb Solid-State Drive

    VSSD into the two threaded standoffs on the SFP board. (“B”) 4. Plug the other end of the cable into the connector header on the SFP board. (“C”) Figure 76. Installing the Interposer Card TS000502 Kontron IP Network Server NSC2U December 2009 Product Guide, rev. 1.4...

  • Page 92: Installing Hardware Raid 5 Components

    For instructions, see Section 3.2.1 Section 3.2.5. To install the IBBU, you must also remove the front panel bezel. For instructions, see Section 3.2.3. Kontron IP Network Server NSC2U Product Guide, rev. 1.4 December 2009...

  • Page 93: Installing The Raid Key And Raid Dimm

    1. Open the IBBU case lid. If necessary, use a small flat-blade screwdriver to pry open the lid at the corners. (Figure 79, “A”) 2. If the battery power cable is not connected, connect it now. (“B”) Kontron IP Network Server NSC2U December 2009 Product Guide, rev. 1.4...
  • Page 94 Reconnect all the external devices and plug in the power cord(s). For information about mounting the server in a rack, see Section 3.5, “Installing the Server into a Rack” on page 48 Kontron IP Network Server NSC2U Product Guide, rev. 1.4 December 2009...

  • Page 95: Installing An Optical Device

    4. Press on the latch on the back of the engagement guide to release the optical device filler panel from the backplane. (“A”) 5. Remove the filler panel from the chassis. (“B”) Kontron IP Network Server NSC2U December 2009 Product Guide, rev. 1.4...

  • Page 96: Installing A New Optical Device

    1. Align the pins in the retention mechanism to the corresponding holes in the side of the optical device. Figure 83. Attaching the Retention Mechanism to the Optical Device TS000554 Kontron IP Network Server NSC2U Product Guide, rev. 1.4 December 2009...
  • Page 97 Reconnect all the external devices and plug in the power cord(s). For information about mounting the server in a rack, see Section 3.5, “Installing the Server into a Rack” on page 48 Kontron IP Network Server NSC2U December 2009 Product Guide, rev. 1.4...

  • Page 98: Server Component Replacements

    It is important for cables to be connected correctly. See Figure 33 Section 4.1.3, “Cable Routing Reference” on page 50 and for more detailed information about cable connectors, see the Kontron IP Network Server NSC2U Technical Product Specification. Kontron IP Network Server NSC2U Product Guide, rev. 1.4 December 2009...

  • Page 99: Replacing The Fan Assemblies

    The replacement/spare fan set consists of two dual-rotor PCI fans (“A”), two dual-rotor CPU fans (“B”), and the push rivets to attach them to the fan brackets. Figure 85. PCI Fan and CPU Fan Assemblies TS000556 Kontron IP Network Server NSC2U December 2009 Product Guide, rev. 1.4...

  • Page 100: Removing The Cpu Fans

    2. Unplug the CPU fan power cables from the front panel board. (Figure 86, “A”) 3. Lift the fans out of the chassis. (“B”) Figure 86. Removing the CPU Fans from the Chassis TS000557 Kontron IP Network Server NSC2U Product Guide, rev. 1.4 December 2009...

  • Page 101: Replacing The Cpu Fans

    5. If this is the last task you are performing, replace the processor air duct and the top cover of the chassis. Reconnect all the external devices and plug in the power cord(s). Figure 87. Replacing the CPU Fans TS000558 Kontron IP Network Server NSC2U December 2009 Product Guide, rev. 1.4...

  • Page 102: Removing The Pci Fan Assembly

    1. Remove the flex cable support bracket from the chassis. (Figure 88, “A”) Figure 88. Removing the Flex Cable Support Bracket TS000559 Kontron IP Network Server NSC2U Product Guide, rev. 1.4 December 2009...
  • Page 103 2. Disconnect the flex cable from the SAS backplane board and lift the cable off of the PCI fan assembly. (Figure 89, “A” and “B”) Figure 89. Removing the Flex Cable from over the PCI Fan Assembly TS000560 Kontron IP Network Server NSC2U December 2009 Product Guide, rev. 1.4...
  • Page 104 (Figure 90, “A”) 4. Hold down the PCI cardcage assembly. (“B”) 5. Lift the fan assembly out of the chassis. (“C”) Figure 90. Removing the PCI Fan Assembly TS000561 Kontron IP Network Server NSC2U Product Guide, rev. 1.4 December 2009...

  • Page 105: Replacing The Pci Fans In The Fan Shroud

    3. Fasten each fan into the shroud using four grommets. (“A”) Note that the heads of the grommets should be between the fans and the shroud. Figure 91. Installing the PCI Fans into the Shroud TS000562 Kontron IP Network Server NSC2U December 2009 Product Guide, rev. 1.4...

  • Page 106: Installing The Fan Assembly Back Into The Chassis

    Reconnect all the external devices and plug in the power cord(s). For information about mounting the server in a rack, see Section 3.5, “Installing the Server into a Rack” on page Kontron IP Network Server NSC2U Product Guide, rev. 1.4 December 2009...

  • Page 107: Replacing The Sas Front Panel Board

    • CPU fan assembly and air duct Caution: Before replacing any of the boards on the NSC2U Server, you must first take the server out of service, turn off all peripheral devices connected to the system, turn off the system by pressing the power button, and unplug the power cord(s) from the system or wall outlet.
  • Page 108 — Flex cable — RAID IBBU cable, if installed — Front serial port cable Section 33, “NSC2U Server System Cable Routing” on page 51 as a reference for all of the connectors. 6. Remove the bridge board by opening the connector latch (Figure 94, “A”) and lifting...

  • Page 109: Removing The Led Light Pipe Assembly

    5.3.2 Installing the Front Panel Board Back into the Chassis 1. Lower the replacement front panel board into the chassis. (Figure 96, “A”) Kontron IP Network Server NSC2U December 2009 Product Guide, rev. 1.4...

  • Page 110: Replacing The Removable Drive Bay Assembly And The Sas Backplane Board

    The drive bay assembly can be removed from the chassis and placed in another server if anything goes wrong in the system or swapped out for another assembly with all the same HDD drives added to it. Kontron IP Network Server NSC2U Product Guide, rev. 1.4 December 2009...

  • Page 111: Removing The Drive Bay Assembly

    Distribution Board (PDB) module need to be replaced. Caution: Before replacing any of the boards in the NSC2U Server, you must first take the server out of service, turn off all peripheral devices connected to the system, turn off the system by pressing the power button, and unplug the power cord(s) from the system or wall outlet.

  • Page 112: Removing The Sas Backplane Board From The Drive Bay Assembly

    1. Line up the new backplane board with the back of the drive bay assembly. (Figure 99 “A”) 2. Fasten the backplane board to the drive bay assembly with three screws, as shown. (“B”) Kontron IP Network Server NSC2U Product Guide, rev. 1.4 December 2009...

  • Page 113: Installing The Drive Bay Assembly

    2. Secure the drive bay assembly to the chassis by fastening the screws on both sides. (“B”) 3. Reconnect the SFP power cable, the flex cable, and the IDE cable that were attached to the backplane board before this replacement. Kontron IP Network Server NSC2U December 2009 Product Guide, rev. 1.4...

  • Page 114: Replacing The Power Distribution Board

    Caution: Before replacing any of the boards in the NSC2U Server, you must first take the server out of service, turn off all peripheral devices connected to the system, turn off the system by pressing the power button, and unplug the power cord(s) from the system or wall outlet.

  • Page 115: Installing The Power Distribution Board Back Into The Chassis

    1. Lower the replacement power distribution board (PDB) into place. (Figure 102, “A”) 2. Make sure that the PDB is placed over the placement pegs and gently push down. (“B”) Kontron IP Network Server NSC2U December 2009 Product Guide, rev. 1.4...

  • Page 116: Replacing The Server Board

    Section 3.5, “Installing the Server into a Rack” on page Replacing the Server Board ® The IP Network Server NSC2U uses the Intel Server Board T5000PAL. To replace the server board, the following components must be removed: • Processor air duct •...

  • Page 117: Removing The Server Board

    • All DIMMs Caution: Before replacing any of the NSC2U Server boards, you must first take the server out of service, turn off all peripheral devices connected to the system, turn off the system by pressing the power button, and unplug the power cord(s) from the system or wall outlet.

  • Page 118: Installing The Server Board Back Into The Chassis

    (“B”). Note the that bracket must reside under the insulator. 3. Make sure the standoff locations line up correctly and reinsert the six screws removed previously. (“C”) Kontron IP Network Server NSC2U Product Guide, rev. 1.4 December 2009...
  • Page 119 Section 4.4, “Installing Intel® Remote Management Modules” on page 5. Install the PCI riser assembly. For instructions, see Table 4.2.5, “Replacing the Riser Card Assembly on the Server Board” on page Kontron IP Network Server NSC2U December 2009 Product Guide, rev. 1.4...

  • Page 120: Replacing The Backup Battery On The Server Board

    When the battery starts to weaken, it loses voltage, and the server settings (for example, the date and time) stored in CMOS RAM in the RTC may be wrong. Contact your Kontron sales representative for a list of approved devices.
  • Page 121 10. Re-install the processor air duct, riser card assembly, and the chassis cover. 11. Run Setup to restore the configuration settings to the RTC. Kontron IP Network Server NSC2U December 2009 Product Guide, rev. 1.4...

  • Page 122: Server Utilities

    This section describes the BIOS Setup Utility options, which is used to change configuration defaults for the Kontron IP Network Server NSC2U. You can run BIOS Setup with or without an operating system present. See the Kontron IP Network Server NSC2U Technical Product Specification for details about specific BIOS setup screens.

  • Page 123: Upgrading The Bios

    • On-board video BIOS, SCSI BIOS, and other option ROMs for devices embedded on the server board. • OEM binary area • Microcode • A means to change the BIOS Language Kontron IP Network Server NSC2U December 2009 Product Guide, rev. 1.4...

  • Page 124: Preparing For The Upgrade

    5. Move the jumper (J1D3) back to the default position (pins 1-2). 6. Close the server chassis. See Section 3.2.2, “Installing the Chassis Cover” instructions. 7. Reconnect the power and power up the system. Kontron IP Network Server NSC2U Product Guide, rev. 1.4 December 2009...

  • Page 125: Clearing The Password

    7. Open the server chassis (remove the top cover). 8. Close the server chassis. 9. Reconnect the power and restart the system. 10. Locate jumper block J1D1 and move the jumper to the Disable position (pins 1-2). Kontron IP Network Server NSC2U December 2009 Product Guide, rev. 1.4...

  • Page 126: Troubleshooting

    Troubleshooting This chapter helps you identify and solve problems that might occur while you are using the Kontron IP Network Server NSC2U. For any issue, first ensure you are using the latest firmware and files. Firmware upgrades include updates for BIOS and the baseboard management controller (BMC).

  • Page 127: Hardware Diagnostic Testing

     If system LEDs are illuminated, see Section 7.5, “LED Information” for a description of the LED lights and steps that need to be taken to correct the problem. Kontron IP Network Server NSC2U December 2009 Product Guide, rev. 1.4...

  • Page 128: Confirming The Operating System Load

     Make sure the memory DIMMs comply with the system requirements.  Make sure the memory DIMMs have been populated according to the system requirements.  Remove the memory DIMMs and re-seat them. Kontron IP Network Server NSC2U Product Guide, rev. 1.4 December 2009...

  • Page 129: Characters Are Distorted Or Incorrect

    7.4.6 Diagnostics Pass but the Connection Fails  Make sure the network cable is securely attached.  Make sure you specify the correct frame type in your NET.CFG file. Kontron IP Network Server NSC2U December 2009 Product Guide, rev. 1.4...

  • Page 130: The Controller Stopped Working When An Add-In Adapter Was Installed

     If the problems are intermittent, there may be a loose cable, dirt in the keyboard (if keyboard input is incorrect), a marginal power supply, or other random component failures. Kontron IP Network Server NSC2U Product Guide, rev. 1.4 December 2009...

  • Page 131: Devices Are Not Recognized Under Device Manager (Windows* Os)

     Make sure you have not exceeded the power budget for the server. Go to http://us.kontron.com/support/ for a link to software to check your power budget. LED Information The Intel® Server Board T5000PAL includes LEDs that can aid in troubleshooting your system.

  • Page 132: Bios Error Messages

    Updated Failed NVRAM was invalid but was unable to be updated. Error in the keyboard connection. Make sure keyboard is Keyboard Error connected properly. KB/Interface Error Keyboard interface test failed. Kontron IP Network Server NSC2U Product Guide, rev. 1.4 December 2009...

  • Page 133: Bios Post Beep Codes

    Processor configuration error or CPU 1 socket is empty. Reseat or replace the failed 1-5-2-3 processor. In a two-processor system, make sure the processors are identical. 1-5-2-4 Front-side bus select configuration error. Kontron IP Network Server NSC2U December 2009 Product Guide, rev. 1.4...
  • Page 134 Error Beep Codes Provided by a Remote Management Module (Sheet 2 of 2) Beep Code Reason for the beeps and action to take 1-5-4-2 DC power unexpectedly lost. 1-5-4-3 Chipset control failure. 1-5-4-4 Power control failure. Kontron IP Network Server NSC2U Product Guide, rev. 1.4 December 2009...

  • Page 135: Warranty

    This Kontron product is warranted against defects in material and workmanship for the warranty period from the date of shipment. During the warranty period, Kontron will at its discretion decide to repair or replace defective products. Within the warranty period, the repair of products is free of charge as long as warranty conditions are observed.
  • Page 136 NSC2U Server—8 Kontron IP Network Server NSC2U Product Guide, rev. 1.4 December 2009...

  • Page 137: Safety Information

    AC outlet that is part of the rack, then you must provide proper grounding for the rack itself. If the server power cord is plugged into a Kontron IP Network Server NSC2U December 2009...

  • Page 138: If Dc Power Supplies Are Installed

    DC source and the server. The branch circuit protection shall be rated minimum 75 Vdc, 10A maximum per feed pair. If the DC power system for the Kontron IP Network Server NSC2U Product Guide, rev. 1.4 December 2009...

  • Page 139: Temperature And Ventilation

    Unlock and remove the padlock from the back of the system if a padlock has been installed. Remove and save all screws from the covers. Remove the covers. Do not operate the system with the chassis covers removed. Kontron IP Network Server NSC2U December 2009 Product Guide, rev. 1.4...

  • Page 140: Wichtige Sicherheitshinweise

    Wichtige Sicherheitshinweise Lesen Sie zunächst sämtliche Warn- und Sicherheitshinweise in diesem Dokument, bevor Sie eine der Anweisungen ausführen. Beachten Sie hierzu auch die Sicherheitshinweise zu Serverplatinen und -Servergehäusen unter http://us.kontron.com/support/ Kontron IP Network Server NSC2U Product Guide, rev. 1.4 December 2009...
  • Page 141 Bringen Sie die Verschlußeinrichtung (Padlock) wieder an und schließen Sie diese, um ein unerlaubtes Öffnen des Systems zu verhindern. Schließen Sie alle externen Kabel und den AC Stromanschlußstecker Ihres Systems wieder an. Kontron IP Network Server NSC2U December 2009 Product Guide, rev. 1.4...
  • Page 142 Notez que le commutateur CC de mise sous tension /hors tension du panneau avant n’éteint pas l’alimentation CA du système. Pour mettre le système hors tension, vous devez débrancher chaque câble d’alimentation de sa prise. Kontron IP Network Server NSC2U Product Guide, rev. 1.4 December 2009...
  • Page 143 • Muni d’une prise murale correctement mise à la terre. • Suffisamment spacieux pour vous permettre d’accéder aux câbles d’alimentation (ceux-ci étant le seul moyen de mettre le système hors tension). Kontron IP Network Server NSC2U December 2009 Product Guide, rev. 1.4...

  • Page 144: Instrucciones De Seguridad Importantes

    Inserte el bloqueo de seguridad en el sistema y bloquéelo para impedir que pueda accederse al mismo sin autorización. Conecte todos los cables externos y los cables de alimentación CA al sistema. Kontron IP Network Server NSC2U Product Guide, rev. 1.4 December 2009...
  • Page 145 (SES), portando un cinghia anti-statica da polso che è attaccata alla presa a terra del telaio del sistema - qualsiasi superficie non dipinta - . Non far operare il sistema quando il telaio è senza le coperture. Kontron IP Network Server NSC2U December 2009 Product Guide, rev. 1.4...
  • Page 146 • Dotata di una presa a muro correttamente installata. • Dotata di spazio sufficiente ad accedere ai cavi di alimentazione, i quali rappresentano il mezzo principale di scollegamento del sistema. Kontron IP Network Server NSC2U Product Guide, rev. 1.4 December 2009...

  • Page 147: Regulatory And Certification Information

    • GOST R Approval Emissions and Immunity (Russia) • RRL Approval (Korea) • CCC Certification (China) B.1.3 Certifications / Registrations / Declarations • UL Listing (US/Canada) • CE Declaration of Conformity (Europe) Kontron IP Network Server NSC2U December 2009 Product Guide, rev. 1.4...

  • Page 148: Electromagnetic Compatibility Notices

    For questions related to the EMC performance of this product, contact your Kontron Sales Representative. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.

  • Page 149: Industry Canada (Ices-003)

    Install and use the equipment according to the instruction manual. B.2.5 BSMI (Taiwan) The BSMI Certification Marking and EMC warning is located on the outside rear area of the product. Kontron IP Network Server NSC2U December 2009 Product Guide, rev. 1.4...

  • Page 150: Regulated Specified Components

    2. Peripheral Storage Devices must be a UL recognized or UL listed accessory and TUV or VDE licensed. Maximum power rating of any one device is 19 watts. Total server configuration is not to exceed the maximum loading conditions of the power supply. Kontron IP Network Server NSC2U Product Guide, rev. 1.4 December 2009...

  • Page 151: Getting Help

    Appendix C: Getting Help World Wide Web Technicians and engineers from Kontron and/or its subsidiaries are available for technical support. We are committed to making our product easy to use and will help you use our products in your systems.

  • Page 152: Kontron Ip Network Server Nsc2U Product Guide, Rev. 1.4 December

    NSC2U Server—C Kontron IP Network Server NSC2U Product Guide, rev. 1.4 December 2009...

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