Acd_Login_Condition_N; Acd_Logout_Condition_N; Cc_Disposition_Code_Enable_N; Cc_Customer_Org_Trace_Enable_N - Panasonic KX-HDV130 Administrator's Manual

ACD_LOGIN_CONDITION_n

Parameter Name Example
Value Format
Description
Value Range
Default Value

ACD_LOGOUT_CONDITION_n

Parameter Name Example
Value Format
Description
Value Range
Default Value

CC_DISPOSITION_CODE_ENABLE_n

Parameter Name Example
Value Format
Description
Value Range
Default Value
Web User Interface Reference

CC_CUSTOMER_ORG_TRACE_ENABLE_n

Parameter Name Example
Value Format
Description
Value Range
Default Value
Document Version 2015-12
ACD_LOGIN_CONDITION_1, ACD_LOGIN_CONDITION_2
INTEGER
Specifies the ACD state when login to the ACD.
•
0: Available
•
1: Unavailable
0
ACD_LOGOUT_CONDITION_1, ACD_LOGOUT_CONDITION_2
INTEGER
Specifies the ACD state when logout to the ACD.
•
0: Continue
•
1: Unavailable
1
CC_DISPOSITION_CODE_ENABLE_1,
CC_DISPOSITION_CODE_ENABLE_2
BOOLEAN
Specifies whether to enable the Disposition Code.
•
Y: Enable
•
N: Disable
N
Disposition Code (Page 103)
CC_CUSTOMER_ORG_TRACE_ENABLE_1,
CC_CUSTOMER_ORG_TRACE_ENABLE_2
BOOLEAN
Specifies whether to enable the Customer Originated Trace.
•
Y: Enable
•
N: Disable
N
5.3.14 Call Center Settings
Administrator Guide 219