Samsung OH24E User Manual
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User Manual
OH24E OM24E
The colour and the appearance may differ depending on the
product, and the specifications are subject to change without
prior notice to improve the performance.

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Summary of Contents for Samsung OH24E

  • Page 1 User Manual OH24E OM24E The colour and the appearance may differ depending on the product, and the specifications are subject to change without prior notice to improve the performance.
  • Page 2: Table Of Contents

    Table of contents Before Using the Product Remote Control (RS232C) Using MDC Cable Connection Copyright Connection MDC Programme Installation/Uninstallation 44 Control Codes Installation Safety Precautions Uninstallation Symbols Connecting to MDC Cleaning Storage Using MDC via RS-232C Connecting and Using a Source (serial data communications standards) Electricity and Safety Device...
  • Page 3 Table of contents ID Settings Calibrated value OnScreen Display Device ID Advanced Settings PC Connection Cable Dynamic Contrast PIP Settings Video Wall Black Tone Video Wall Flesh Tone Display Orientation RGB Only Mode Onscreen Menu Orientation Network Status Colour Space Source Content Orientation Motion Lighting Aspect Ratio...
  • Page 4 Table of contents Sound on Video Call System Auto Power Off Dolby Digital Comp Fan and Temperature Accessibility Fan Control Menu Transparency Speaker Settings Fan Speed Setting High Contrast Sound Output Outdoor Mode Enlarge Temperature Control Auto Volume Setup Device Manager Reset Sound Initial settings (System) Keyboard Settings...
  • Page 5 Go to Home Optimum Picture Quality and Afterimage Burn-in Prevention Reset All Requirements Before Contacting Optimum Picture Quality Samsung Customer Service Centre Prevention of Afterimage Burn-in Testing the Product Checking the Resolution and Frequency Licence Playing photos, videos and music Check the followings.
  • Page 6: Before Using The Product

    © 2015 Samsung Electronics Samsung Electronics owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited. Microsoft, Windows are registered trademarks of Microsoft Corporation. VESA, DPM and DDC are registered trademarks of the Video Electronics Standards Association.
  • Page 7: Safety Precautions

    Safety Precautions Cleaning ― Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched. ― Take the following steps when cleaning. Caution ― The following images are for reference only. Real-life situations may differ from what is shown in the images.
  • Page 8: Storage

    Storage Connect the power plug to a grounded power socket (type 1 insulated devices only). Due to the characteristics of high-glossy products, using a UV humidifier nearby may create white- • An electric shock or injury may result. coloured stains on the product. ―...
  • Page 9: Installation

    THE PRODUCT. DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES. • A fire may result. Only use the power cord provided with your product by Samsung. Do not use the power cord with other products. • A fire or electric shock may result.
  • Page 10 SAMSUNG • Be sure to consult Samsung Customer Service Centre if you want to install the product at such a place.
  • Page 11: Operation

    If the product is dropped or the outer case is damaged, turn off the power Do not use or keep combustible spray or an inflammable substance near switch and disconnect the power cord. Then contact Samsung Customer the product. Service Centre.
  • Page 12 Do not block the vent on the product. The product may not function properly due to potential overheating. ― Model OH24E is only supported. Looking at the screen too close for an extended period of time can deteriorate your eyesight.
  • Page 13 Do not touch the screen when the product has been turned on for an When replacing the battery, insert it with the right polarity (+, -). extended period of time as it will become hot. • Otherwise, the battery may become damaged or it may cause fire, personal injury or damage due to leakage of the internal liquid.
  • Page 14: Preparations

    Chapter 02 Preparations Checking the Components Components - Contact the vendor where you purchased the product if any components are missing. Warranty card Quick Setup Guide Regulatory guide Power cord - The pictures may look different from the (Not available in some locations) actual components.
  • Page 15: Parts

    OH24E: Use the remote control within 7 m to 10 m from the sensor on the product at an angle of 30 from the left and right. OM24E: Use the remote control within 1 m to 3 m from the sensor on the product at an angle of 30 from the left and right.
  • Page 16: Reverse Side

    Connects to the audio of a source device. ― Because the OH24E is a waterproof product, there is not enough space for cable storage. A cored or thick HDMI cable is difficult to store and may cause issues when you use the product.
  • Page 17: Anti-Theft Lock

    ― The following images are for reference only. Real-life situations may differ from what is shown in the images. To lock an anti-theft locking device: OH24E OM24E Fix the cable of your anti-theft locking device to a heavy object such as a desk.
  • Page 18: Remote Control

    Remote Control ― Using other display devices in the same space as the remote control of this product can cause the other display devices to be inadvertently controlled. ― A button without a description in the image below is not supported on the product. POWER Power on the product.
  • Page 19 Confirm a menu selection. Exit the current menu. RETURN EXIT Return to the previous menu. OH24E : Manually select a connected input source from HDMI. HDMI OM24E : Manually select a connected input source from and HDMI.
  • Page 20: Before Installing The Product (Installation Guide)

    • Make sure to install the specified wall mount. Tilting Angle and Rotation 15 ˚ ― Contact Samsung Customer Service Centre for further details. OH24E • The product can be tilted at a maximum angle of 15 from a perpendicular wall surface.
  • Page 21: Ventilation

    • When installing the product on a perpendicular wall, allow at least 40 mm of space between the product and wall surface for ventilation and ensure that the ambient A temperature is kept below 50 C. ― Do not block the vent on the product. (Model OH24E is only supported.) Aerial vent Aerial intake Figure 1.1 Side view...
  • Page 22: Dimensions

    Dimensions Unit: mm (inches) Model name OH24E 563.2 (22.2) 526.4 (20.7) 296.4 (11.7) 333.2 (13.1) 66.5 (2.6) OM24E 549.8 (21.6) 528.2 (20.8) 298.2 (11.7) 319.7 (12.6) 58.0 (2.3) ― All drawings are not necessarily to scale. Some dimensions are subject to change without prior notice.
  • Page 23: Installing The Wall Mount

    We recommend you contact a technician for assistance when installing the wall mount bracket. Samsung Electronics is not responsible for any damage to the product or injury to yourself or others if you elect to install the wall mount on your own.
  • Page 24: Remote Control (Rs232C)

    Remote Control (RS232C) • Pin assignment 1 2 3 4 5 5 4 3 2 1 Cable Connection RS232C Cable Interface RS232C (9 pins) 6 7 8 9 9 8 7 6 TxD (No.2), RxD (No.3), GND (No.5) <Male type> <Female type>...
  • Page 25: Lan Cable

    LAN Cable • RS232C cable Connector: 9-Pin D-Sub to Stereo Cable • Pin assignment 1 2 3 4 5 6 7 8 -P2- -P1- -P1- -P1- -P2- -P2- Female --------> STEREO <-------- PLUG Pin No Standard Colour Signal ---------- (3.5ø) White and orange Orange White and green...
  • Page 26 Cross LAN cable (PC to PC) • Connector : RJ45 Direct LAN cable (PC to HUB) RJ45 RJ45 RJ45 MDC Signal Signal <--------> <--------> Signal Signal <--------> <--------> <--------> <--------> <--------> <-------->...
  • Page 27: Connection

    Connection • Connection 2 • Connection 1 RJ45 RJ45 RS232C IN...
  • Page 28: Control Codes

    Command type Command Value range Control Codes Video Wall On 0x84 Viewing control state (Get control command) Video Wall User Control 0x89 Header Command Data length Checksum • All communications take place in hexadecimals. The checksum is calculated by adding up all 0xAA Command type values except the header.
  • Page 29: Volume Control

    Power control Volume control • Function • Function A product can be powered on and off using a PC. The volume of a product can be adjusted using a PC. • Viewing power state (Get Power ON / OFF Status) •...
  • Page 30 Input source control • Ack Header Command Data length Ack/Nak r-CMD Val1 Checksum • Function The input source of a product can be changed using a PC. 0xAA 0xFF 0x14 "Input • Viewing input source state (Get Input Source Status) Source"...
  • Page 31 Screen mode control • Nak Header Command Data length Ack/Nak r-CMD Val1 Checksum • Function The screen mode of a product can be changed using a PC. 0xAA 0xFF 0x18 "ERR" Screen mode cannot be controlled when the Video Wall function is enabled.
  • Page 32 PIP On/Off control Auto adjustment control (PC and BNC only) • Function • Function The PIP mode of a product can be turned on or off using a PC. Automatically adjust the PC system screen using a PC. ― Only available on models that have the PIP function. •...
  • Page 33 Video Wall Mode Control Safety Lock • Function • Function Video Wall mode can be activated on a product using a PC. PC can be used to turn the Safety Lock function on or off on a product. This control is only available on a product whose Video Wall is enabled.
  • Page 34 Video Wall On • Nak Header Command Data length Ack/Nak r-CMD Val1 Checksum • Function Turn Video Wall on or off on the product from your computer. 0xAA 0xFF 0x84 • Get Video Wall On/Off Status "ERR": A code showing what error has occurred Header Command Data length...
  • Page 35 10x10 Video Wall Model 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x1F 0x11 0x12 0x13 0x14 0x15 0x16 0x17 0x18 0x19 0x1A 0x1B 0x1C 0x1D 0x1E 0x2F 0x21 0x22 0x23 0x24 0x25 0x26 0x27 0x28...
  • Page 36 Wall_SNo: Product Number code assigned to the product 10x10 Video Wall Model : ( 1 ~ 100) Set Number Data 0x01 0x02 0x63 0x64 • Ack Header Command Data length Ack/Nak r-CMD Val1 Val2 Checksum 0xAA 0xFF 0x89 Wall_Div Wall_SNo •...
  • Page 37: Connecting And Using A Source Device

    Chapter 03 Connecting and Using a Source Device Before Connecting Pre-connection Checkpoints ― Before connecting a source device, read the user manual provided with it. The number and locations of ports on source devices may differ from device to device. ―...
  • Page 38: Before Connecting Cables

    Before connecting cables ― Model OH24E is only supported. Insert the appropriate cable into the hole from which the Silicone-Bar was removed. Unfasten the screws, then remove the cover. The cable should be connected as shown. Remove the appropriate silicon bar for the Close the cover, then fasten the screws.
  • Page 39: Connecting To A Pc

    Connecting to a PC Connection Using an HDMI-DVI Cable After connecting a computer to the product with an HDMI-DVI cable, make sure to configure the settings as shown below to enable the video and audio from the computer. • Do not connect the power cable before connecting all other cables. Sound →...
  • Page 40: Connection Using An Hdmi Cable

    Connection Using an HDMI Cable HDMI IN...
  • Page 41: Connecting To A Video Device

    Connecting to a Video Device Connection Using an HDMI Cable Using an HDMI cable or HDMI to DVI Cable (up to 1080p) • Do not connect the power cable before connecting all other cables. Ensure you connect a source device first before connecting the power cable. •...
  • Page 42: Connecting To An Audio System

    Connecting to an Audio System Connecting the LAN Cable ― Connecting parts may differ in different products. ― Connecting parts may differ in different products. RJ45 AUDIO OUT • Use Cat7(*STP Type) cable for the connection. *Shielded Twist Pair...
  • Page 43: Changing The Input Source

    Changing the Input source Source allows you to select a variety of sources and change source device names. You can display the screen of a source device connected to the product. Select a source from source list to display the screen of the selected source.
  • Page 44: Using Mdc

    Chapter 04 Using MDC Multiple display control "MDC" is an application that allows you to easily control multiple display devices simultaneously using a PC. - For details on how to use the MDC programme, refer to Help after installing the programme. The MDC programme is available on the website. MDC Programme Installation/Uninstallation In the displayed "Ready to Install the...
  • Page 45: Connecting To Mdc

    Connecting to MDC Using MDC via RS-232C (serial data communications standards) An RS-232C serial cable must be connected to the serial ports on the PC and monitor. RS232C IN Computer...
  • Page 46: Using Mdc Via Ethernet

    Using MDC via Ethernet Enter the IP for the primary display device and connect the device to the PC. Display devices can be connected to each other using a LAN cable. Connection using a direct LAN cable ― Multiple products can be connected using the RJ45 port on the product and the LAN ports on the HUB. Computer RJ45 Monitor 1...
  • Page 47: Home Feature

    Chapter 05 Home feature → This feature is provided in Support Go to Home. Accessible using the HOME button on the remote control. Player ― To use the Player feature, set Play via MagicInfo in System. Play a range of content such as channels with schedules assigned, templates or files. Play channels or content using any of the following methods.
  • Page 48: Approving A Connected Device From The Server

    Approving a connected device from the server Select Device from the top menu bar. Approving the Lite server MagicInfo Mode Lite Server Network Settings. • Set Approve and use the Lite server now. ― First configure the server Network Settings before device approval.
  • Page 49 Enter the information required to approve the device. When the device is approved by the server, the schedule registered in the selected group will be downloaded to the device. The schedule will run after it is downloaded. ― For further details on how to configure a schedule, refer to the <MagicInfo Lite Server user's manual>. ―...
  • Page 50 Approving the Premium server Select Device from the top menu bar. • Set MagicInfo Mode Premium Server Network Settings. Premium Approve and use the server now. ― First configure the server Network Settings before device approval. Access the server you have assigned to your device. Select Premium from the menus on the left.
  • Page 51 Enter the information required to approve the device. When the device is approved by the server, the schedule registered in the selected group will be downloaded to the device. The schedule will run after it is downloaded. ― For further details on how to configure a schedule, refer to the <MagicInfo Premium Server user's manual>.
  • Page 52: Network Channel

    Network Channel Device : All Content : All Sort by : File Name Options Player 1 / 4 item(s) Browse and play content stored on the selected device. Play content, templates and schedules configured on the server. • You can view whether the server is connected (approval) in the Player menu screen.
  • Page 53: Available Features In The Player Page

    Available features in the Player page Player list page provides the following features. Device • Select either Internal to search for a desired device list. Internal Content • Select a content type as criterion to search for a desired content list. Video Image Flash...
  • Page 54: Player Page Settings Menu

    Player page Settings menu Default Storage Select the storage location that you want to download scheduled channels from the network to. Settings Internal • Picture Size Settings Set the screen size for content. Select the storage location that you want to download scheduled Picture Size Video Image...
  • Page 55 Default content This default content will be displayed if you run a channel while no programmes are scheduled on the channel. None My Templates • Safely Remove Safely removes USB memory Reset Restore all the values under Settings to the default when the product was purchased.
  • Page 56: When Content Is Running

    When Content is Running Press the INFO button on the remote control. Current Time • • Type: Type of channel currently playing Viewing the details of the content that is running ― Only applicable during Network Channel Local Channel playback. Number: Number assigned to the channel currently playing •...
  • Page 57 Changing the settings for the content that is running Press the TOOLS button on the remote control during content playback to configure settings such as Picture Mode Sound Mode. Playlist • View a list of content items currently playing. Music •...
  • Page 58: File Formats Compatible With Player

    File Formats Compatible with Player Sound output restrictions • More than one sound output cannot be used. • Supported file systems include FAT32 and NTFS. • Playback priority: Flash file > network BGM > local BGM > video file in the main frame selected •...
  • Page 59 Contents File Extension Container Video Codec Resolution Frame rate Bit rate Audio Codec (fps) (Mbps) *.avi DivX 3.11 / 4.x / 5.x / 6.x 1920 x 1080 6~30 *.mkv LPCM *.asf MPEG4 SP / ASP *.wmv HE-AAC *.mp4 *.mov H.264 BP / MP / HP *.3gp MPEG(MP3) *.vro...
  • Page 60 Video Audio Image • 3D video is not supported. • Audio content with a Bit rate or Frame rate • Compatible image file format : JPEG, PNG, BMP larger than the rate specified in the table above • Content with a resolution larger than the ―...
  • Page 61 Flash Power Point • Flash player 11.0 and older and Flash Air 3.0 and • Compatible document file formats • Compatible document file formats older versions are supported. - Extension : ppt, pptx - Extension : pdf • Flash Animation - Version : Office 97 ~ Office 2007 •...
  • Page 62 WORD Template files Streaming • Compatible document file • Creation/editing/playback are • Supported in Network Channel • Supported streaming protocols: only available in Template. Local Channel formats mms, RTP, HTTP - Extension : .doc, .docx • Compatible document file • Only video content is supported - Version : Office 97 ~ Office formats 2007...
  • Page 63: File Formats Compatible With Video Wall

    File Formats Compatible with Video Wall ― Refer to the <MagicInfo Server user's manual> for further details. Video Image • 3D video is not supported. • Compatible image file format : Jpeg, bmp, png • Content with a resolution larger than the resolution specified in the table •...
  • Page 64 Restrictions • Only one video (Video) file can be played per client. ― Different content files can be played on the displays of a video wall. Two video (Video) files cannot be played on a single display of a video wall. Available Not available Available...
  • Page 65: Schedule

    Schedule Available features in the Schedule page Schedule page provides the following features. HOME → Schedule → ENTER E Type • - Local: Add or edit schedules. - Network: View the network schedule configured on the server. Schedule Type : Local Device : Internal Options Device...
  • Page 66 Configuring channel schedules Play media content such as videos, photos and music at a desired time. Select a channel to configure. Select video, music and photo content you want to apply to the channel schedule. (Start Time Stop Time) Set the time to play the schedule. Change the channel schedule name, and then select a destination folder to save to.
  • Page 67: Template

    Template Available features in the Template page Create unique content using templates. It is easy to create content. Simply change images and text in a template. HOME → Template → ENTER E Sort the template list using the following criteria. Market •...
  • Page 68 Entering text Inserting content such as videos, photos and PDF files Create Template Create Template Press the volume button on the remote to change the font size. Select in the editable zone to add content or edit the existing text. Select in the editable zone to add content or edit the existing text.
  • Page 69 Preview Configure Template Name and Storage. Save Duration 23:59:59 Template Name Template01 Template preview is running. It will stop after 20 Storage Internal seconds. Save Cancel New town interior design Save Press the button to finish creating the content. Sustainble evolution unfolods tomorrw’s design Preview the created template using the Preview feature.
  • Page 70: Clone Product

    Clone Product Export settings on the product to an external storage device. You can also import settings from an external storage device. This option is useful when assigning the same settings to several products. When a duplicate file is not found on the external storage device HOME →...
  • Page 71: Id Settings

    - The displayed image may differ depending on the model. Select a method to connect to MDC to receive the MDC signal. RS232C cable • Communicate with MDC via the RS232C-stereo cable. RJ-45 (LAN)/Wi-Fi Network (OM24E) / RJ45(LAN) cable (OH24E) • Communicate with MDC via the RJ45 cable.
  • Page 72: Video Wall

    Video Wall Customize the layout of multiple displays that are connected to form a video wall. In addition, display part of a whole picture or repeat the same picture on each of the connected multiple displays. To display multiple images, refer to MDC Help or the MagicInfo user guide. Some models may not support the MagicInfo →...
  • Page 73 Format Select how to display images on the videowall display. • Full: Display images in full screen with no margin. • Natural: Display images in the original aspect ratio without enlarging or reducing the size. ― The Format option is only enabled when Video Wall is set to On.
  • Page 74: Network Status

    Network Status Check the current network and Internet connection. HOME → Network Status → ENTER E Network Status - The displayed image may differ depending on the model.
  • Page 75: Picture Mode

    Advanced Color Management. - To download the Advanced Color Management programme, visit www.samsung.com/displaysolutions. BD Wise • Provides the optimal picture quality for Samsung DVD, Blu-ray and Home Theatre products which support Wise. When BD Wise is turned On, the picture mode is automatically changed to the optimal resolution.
  • Page 76: On/Off Timer

    On/Off Timer ― You must set Clock Set before you can use this feature. On Timer HOME → On/Off Timer → ENTER E On Timer so that your product turns on automatically at a time and on a day of your choosing. The power is turned on with the specified volume or input source.
  • Page 77: Off Timer

    Off Timer Set the off timer (Off Timer) by making a selection from one of the seven options. (Off Timer 1 Off Timer • Setup: Select Off, Once, Everyday, Mon~Fri, Mon~Sat, Sat~Sun or Manual. If you select Manual, you can choose the days you want Off Timer to turn off your product.
  • Page 78: Ticker

    Ticker Input text while a video or image is displayed and display the text on the screen. • • Message: Enter a message to display on the screen. → → ENTER E HOME Ticker • Time: Set the Start Time End Time to display a Message.
  • Page 79: Url Launcher

    URL Launcher For details on how to use the URL Launcher feature, contact the dealer the product was purchased from. ― To use the URL Launcher feature, set Play via URL Launcher in System. → → ENTER E HOME URL Launcher SSSP 3.0 Change URL 12:00...
  • Page 80: Screen Adjustment

    • - The displayed image may differ depending on the model. Wise. Provides the optimal picture quality for Samsung DVD, Blu-ray and Home Theatre products which support When BD Wise is turned On, the picture mode is automatically changed to the optimal resolution.
  • Page 81: Backlight / Contrast / Brightness / Sharpness / Colour / Tint (G/R)

    Backlight / Contrast / Brightness / Your product has several options for adjusting picture quality. Picture Mode Picture Mode settings Adjustable options Sharpness / Colour / Tint (G/R) Videos/Images Backlight Contrast Brightness Sharpness Shops & Shopping Centres, Offices & Schools, Terminals Colour Tint (G/R)
  • Page 82: Colour Temperature

    Colour Temperature Adjust the colour temperature (Red / Green / Blue). (Range: 2800K–16000K) ― Enabled when Colour Tone is set to Off. ― Colour Temperature is disabled if Picture Mode is set to Calibration Wise. MENU m → Picture → Colour Temperature →...
  • Page 83: White Balance

    White Balance 2 Point Adjust the colour temperature for a more natural picture. MENU m → Picture → White Balance → ENTER E R-Offset G-Offset / B-Offset: Adjust each colour’s (red, green, blue) darkness. • R-Gain G-Gain / B-Gain: Adjust each colour’s (red, green, blue) brightness. •...
  • Page 84: Gamma

    Advanced Color Management to the Information and Advertisement modes. Don't apply Apply • MENU m → → → ENTER E ― To download the Advanced Color Management programme, visit www.samsung.com/displaysolutions. Picture Calibrated value ― If Picture Mode is set to Calibration, Calibrated value is disabled.
  • Page 85: Advanced Settings

    Advanced Settings Picture Mode Picture Mode settings Adjustable options Shops & Shopping Centres, Videos/Images Dynamic Contrast Black Tone Flesh Tone Offices & Schools, Video Wall Only Mode Colour Space MENU m → Picture → Advanced Settings → ENTER E Text Dynamic Contrast Black Tone Advanced Settings...
  • Page 86: Dynamic Contrast

    Dynamic Contrast Advanced Settings Adjust the screen contrast. Dynamic Contrast High Medium High • Black Tone Darkest Black Tone Flesh Tone Select the black level to adjust the screen depth. RGB Only Mode Dark Darker Darkest • Colour Space Native Flesh Tone Motion Lighting Emphasize pink...
  • Page 87: Picture Options

    Picture Options Picture Mode Picture Mode settings Adjustable options Shops & Shopping Centres, Videos/Images Colour Tone Digital Clean View MPEG Noise Offices & Schools, Terminals Filter Film Mode HDMI Black Level Dynamic MENU m → → → ENTER E Picture Picture Options &...
  • Page 88: Colour Tone

    Colour Tone Picture Options Picture Mode Text is set to Colour Tone Cool Standard Warm • Picture Mode Videos/Images is set to Digital Clean View Medium Cool Standard Warm1 Warm2 • MPEG Noise Filter Medium ― If Picture Mode is set to Calibration, Colour Tone is disabled.
  • Page 89: Hdmi Black Level

    HDMI Black Level Picture Options Selects the black level on the screen to adjust the screen depth. Colour Tone Auto Normal • ― Available only in HDMI mode (AV Timing : 480p, 576p, 720p, 1080i, 1080p). Digital Clean View Medium MPEG Noise Filter Medium Film Mode...
  • Page 90: Picture Size

    Picture Size choose size and aspect ratio picture displayed on screen. Picture Size MENU m → → → ENTER E Picture Picture Size ― Different screen adjustment options are displayed depending on the current input source. • 16:9: Sets the picture to 16:9 wide mode.
  • Page 91: Position

    Position Adjusts the picture position. Position is only available if Picture Size is set to Zoom1, Zoom2, Wide Fit, Screen Fit or Custom. ― To use the Position function after selecting Zoom1, Zoom2, Wide Fit, Screen Fit or Custom, follow these steps. Press the d button to select Position.
  • Page 92: Resolution

    Resolution If the picture is not normal even when the resolution of the graphics card is one of the following, you can optimize the picture quality by selecting the same resolution for the product as the PC using this menu. 1024x768 1280x768 1360x768...
  • Page 93: Auto Adjustment

    Auto Adjustment Adjust frequency values/positions and fine tune the settings automatically. MENU m → → → ENTER E Picture Auto Adjustment Picture Auto Adjustment - Available in mode only. - The displayed image may differ depending on the model. PC Screen Adjustment Coarse Fine •...
  • Page 94: Picture Off

    Picture Off Selecting Picture Off switches off the screen. The volume is not disabled. To switch the screen on, press any button other than the volume button. MENU m → → → ENTER E Picture Picture Off Picture Picture Off - The displayed image may differ depending on the model.
  • Page 95: Onscreen Display

    Chapter 07 OnScreen Display PIP Settings The picture from the external video source will be in the main screen and the picture from the product will be in the PIP sub- picture screen. MENU m → OnScreen Display → → ENTER E Main picture Sub picture OnScreen Display...
  • Page 96: Display Orientation

    Display Orientation Onscreen Menu Orientation Configure the menu screen. MENU m → → → ENTER E OnScreen Display Display Orientation • Landscape: Display the menu in landscape mode (default). • Portrait: Display the menu in portrait mode on the right side of the product screen. Display Orientation Source Content Orientation Onscreen Menu Orientation...
  • Page 97: Screen Protection

    Screen Protection Auto Protection Time If the screen displays a still image for a certain period of time you define, the product activates the screen saver to prevent the formation of burnt in ghost images on the screen. MENU m → →...
  • Page 98 Timer Screen Burn Protection You can set the timer for Screen Burn Protection. Pixel Shift Screen Burn Protection feature stops automatically after a specified period of time. Timer Timer Immediate display Repeat: Display the image retention-preventive pattern set in Mode at specified time intervals(Period).
  • Page 99: Immediate Display

    Immediate display Screen Burn Protection Select the screen saver you want to display immediately. Pixel Shift Pixel Rolling bar Fading screen • Timer Side Grey Immediate display When the screen is set to 4:3 aspect ratio, adjust the brightness of white margins on sides to protect the screen. Light Dark •...
  • Page 100: Message Display

    Message Display Source Info Select whether to display the source OSD when the input source changes. MENU m → OnScreen Display → Message Display → ENTER E • No Signal Message Message Display Select whether to display the no-signal OSD when no signal is detected. Source Info •...
  • Page 101: Menu Language

    Menu Language Set the menu language. ― A change to the language setting will only be applied to the onscreen menu display. It will not be applied to other functions on your PC. MENU m → OnScreen Display → Menu Language →...
  • Page 102: Sound Adjustment

    Chapter 08 Sound Adjustment Sound Configure the sound ( ) settings for the product. Sound Mode You can select a sound mode to suit your personal preferences. • Standard: Selects the normal sound mode. • Music: Emphasizes music over voices. MENU m →...
  • Page 103: Sound Effect

    Sound Effect Configure your preferred sound effect for output sound. ― If Speaker Settings is set to External, Sound Effect is disabled. ― Available only when Sound Mode is set to Standard. MENU m → Sound → Sound Effect → ENTER E Virtual Surround Sound Effect This function provides a virtual 5.1 channel surround sound experience through a pair of speakers using HRTF(Head Related...
  • Page 104: Hdmi Sound

    HDMI Sound Select whether to hear from AV(HDMI) or PC(DVI). AV(HDMI) PC(DVI) • MENU m → Sound → HDMI Sound → ENTER E Sound HDMI Sound AV(HDMI) - The displayed image may differ depending on the model. - Model OM24E is only supported. Sound on Video Call Select sound output to listen to during a video call.
  • Page 105: Dolby Digital Comp

    If this MENU m → → → ENTER E Sound Speaker Settings occurs, set the product to External. ― OH24E: External Receiver Sound ― OM24E: External Internal Receiver ―...
  • Page 106: Auto Volume

    Auto Volume The volume can vary depending on the channel. Automatically equalize the volume level when switching to another channel. Normal Night • MENU m → Sound → Auto Volume → ENTER E Normal equalizes the volume level on each channel, so that when you change channels, the volume level is the same. Night equalizes and decrease the volume level on each channel, so each channel is quieter.
  • Page 107: Network

    You can check the current network and Internet status. Configure network settings to use various smart hub features such as Internet search, content sharing through a home network and feature updates. Network type ― OH24E : Wired ― OM24E : Wireless...
  • Page 108: Network Settings (Wired)

    Network Settings (Wired) • Depending on how your network is configured, you may be able to attach your product to your LAN by connecting the LAN port on the back of your product directly to a network wall outlet using a LAN cable. Connecting to a Wired Network See the diagram below.
  • Page 109 Set the network connection to use Internet services such as perform software upgrades. In the pop-up menu that appears, click Status. Automatic Network Settings (Wired) On the dialog that appears, click the Support tab. Connect to the network using a LAN cable. On the Support Tab, click the Details button.
  • Page 110: Network Setting (Wireless)

    If you select the Pure High-throughput (Greenfield) 802.11n mode and the Encryption type is set to WEP, TKIP or TKIP AES (WPS2Mixed) on your AP or wireless router, Samsung products will not support If the router has security, enter the Enter password.
  • Page 111 How to set up manually When done, use the right arrow button to move the cursor to Done, and then press E. The network connection screen appears and the verification process starts. Network type Wireless Network Settings from the page. ―...
  • Page 112: Wps(Pbc)

    When done, select at the bottom of the page, and then press E. The network test screen appears and the verification process starts. When the connection has been verified, the “Your wireless network and Internet connection are setup and ready to use.”...
  • Page 113: Wi-Fi Direct

    Wi-Fi Direct MENU m → Network → Wi-Fi Direct → ENTER E Set to connect the product to wireless mobile devices. Using this function, you can connect wireless mobile devices with your product directly without a router. ― Model OM24E is only supported. To use this function, your mobile device Wi-Fi Direct.
  • Page 114: Screen Mirroring

    Screen Mirroring Server Network Settings MENU m → Network → Screen Mirroring → ENTER E MENU m → Network → Server Network Settings → ENTER E Press SOURCE on the remote control. Connect to server • SOURCE → Source → Screen Mirroring Connect a mobile device that supports the mirroring function to the product.
  • Page 115: Device Name

    Device Name MENU m → Network → Device Name → ENTER E Select or enter a device name. This name can be shown on network remote controls over the network. [Signage]Display 1 User Input •...
  • Page 116: System

    Chapter 10 System Accessibility Menu Transparency Adjust transparency of menu box. MENU m → System → Accessibility → ENTER E High Medium • System High Contrast Set the background and font to high-contrast colours in Menu. Menu transparencies become opaque when the option is Accessibility selected.
  • Page 117: Setup

    Setup Initial settings (System) Go through the initial setup steps like you did the first time you used this product. ― Enter your 4 digit PIN number. The default PIN number is “0-0-0-0". MENU m → System → Setup → ENTER E If you want to change the PIN number, use the Change PIN function.
  • Page 118: Time

    Time You can configure Clock Set Sleep Timer. You can also set the product to automatically turn on or off at a specified time using the Timer function. ― Press the INFO button if you want to view the current time. MENU m →...
  • Page 119: Auto Source Switching

    Auto Source Switching Turning on the display with Auto Source Switching On, and the previous video source selection is not active, the display will automatically search the different video input sources for active video. Auto Source Switching MENU m → System →...
  • Page 120: Power Control

    Power Control Auto Power On This feature automatically turns on the product as soon as it is plugged in. Pressing the power button is not needed. MENU m → System → Power Control → ENTER E • Max. Power Saving Power Control Turns off the product to reduce power consumption after the PC has been left idle for a specified period of time.
  • Page 121: Power Button

    Power Button Power Control The power button can be set to either turn on the power or turn on/off the power. Auto Power On Power on only: Set the power button to turn on the power. • Power on and off: Set the power button to turn on/off the power.
  • Page 122: Eco Solution

    Eco Solution Brightness Limit Limit the screen's maximum backlight level. MENU m → System → Eco Solution → ENTER E • Off: allows you to use the maximum brightness available. • On: prevents the use of maximum brightness and saves energy. Eco Solution Energy Saving Brightness Limit...
  • Page 123: Screen Lamp Schedule

    Screen Lamp Schedule Eco Solution Screen Lamp Schedule Brightness Limit Enable or disable the lamp schedule. Energy Saving • Eco Sensor Schedule 1, Schedule 2 Screen Lamp Schedule No Signal Power Off Time Lamp The panel brightness will change to the brightness set in at a specified time.
  • Page 124: Fan And Temperature

    ― Do not disconnect the power cable when this feature is set to "On. " ― The product consumes more power when it is turned off if this feature is set to "On" rather than to "Off. " ― Model OH24E is only supported. Temperature Control This function detects the internal temperature of the product.
  • Page 125: Device Manager

    Device Manager Configure options for external input devices connected to the product. Keyboard Settings MENU m → System → Device Manager → ENTER E Connecting a keyboard to the product displays the Keyboard Settings menu. Device Manager Select Keyboard Keyboard Settings Select a keyboard you want to use from the available connected keyboards.
  • Page 126: Mouse Settings

    Mouse Settings Device Manager Connecting a mouse to the product displays the Mouse Settings menu. Keyboard Settings Select Mouse Mouse Settings Configure mouse connection settings or options for connected mouse devices. ― Among connected mouse devices, only one mouse can be used. Mouse Options - The displayed image may differ depending on the model.
  • Page 127: Play Via

    Play via Select the appropriate Play via mode depending on the environment where you are using the product. The home screen may be different depending on the setting. MagicInfo URL Launcher • MENU m → System → Play via → ENTER E System Play via MagicInfo...
  • Page 128: Security

    Security Safety Lock ― Enter your 4 digit PIN number. The default PIN number is “0-0-0-0". If you want to change the PIN number, use the Change PIN function. MENU m → → → ENTER E System Security • Security All the menus and buttons of the product and remote control, except for the LOCK button on the remote control, will be Safety Lock locked by the...
  • Page 129: Usb Auto Play Lock

    USB Auto Play Lock Security Select whether to automatically play MagicInfo content saved on a connected USB device. Safety Lock • Play MagicInfo content saved on the USB device automatically. Power On Button · • Button Lock Do not play MagicInfo content saved on the USB device automatically.
  • Page 130: General

    General Smart Security The security provided to protect your display device and connected storage devices against viruses includes. MENU m → → → ENTER E System General Smart Security General Smart Security Use this option to turn protection on and off. •...
  • Page 131: Bd Wise

    BD Wise General Wise. When Provides the optimal picture quality for Samsung DVD, Blu-ray and Home Theatre products which support Smart Security Wise is turned On, the picture mode is automatically changed to the optimal resolution. • BD Wise ― Available when you connect Samsung products that support BD Wise through an HDMI cable to the product.
  • Page 132: Anynet+ (Hdmi-Cec)

    Anynet+ is a function that enables you to control all connected Samsung devices that support Anynet+ with your Samsung BD Wise product remote. The Anynet+ system can be used only with Samsung devices that have the Anynet+ feature. To be sure your Samsung device has this feature, check if there is an Anynet+ logo on it.
  • Page 133: Auto Turn Off

    Auto Turn Off Anynet+ (HDMI-CEC) Setting an Anynet+ Device to turn automatically when the product is turned off. Anynet+ (HDMI-CEC) • ― If Auto Turn Off is set to Yes, running external devices will turn off at the same time as the product powers off. Auto Turn Off ―...
  • Page 134 Troubleshooting for Anynet+ Problem Possible Solution Anynet+ does not work. • Check if the device is an Anynet+ device. The Anynet+ system supports Anynet+ devices only. • Check if the Anynet+ device power cord is properly connected. • Check the Anynet+ device’s Video/Audio/HDMI cable connections. Anynet+ (HDMI-CEC) System •...
  • Page 135 Problem Possible Solution The connected device is not • Check whether or not the device supports Anynet+ functions. displayed. • Check whether or not the HDMI cable is properly connected. Anynet+ (HDMI-CEC) System • Check whether is set to in the menu.
  • Page 136: Hdmi Hot Plug

    HDMI Hot Plug General This feature is used to activate the time delay to turn on a DVI/HDMI source device. Smart Security • BD Wise DivX® Video On Demand Anynet+ (HDMI-CEC) Shows the registration code authorized for the product. HDMI Hot Plug If you connect to the DivXⓇ...
  • Page 137: Reset System

    Reset System This option returns the current settings under system to the default factory settings. MENU m → System → Reset System → ENTER E System Reset System - The displayed image may differ depending on the model.
  • Page 138: Software Update

    Chapter 11 Support Software Update Contact Samsung MENU m → Support → Software Update → ENTER E MENU m → Support → Contact Samsung → ENTER E Software Update menu lets you upgrade your product software to the latest version.
  • Page 139: Playing Photos, Videos And Music (Media Play)

    • Before connecting a USB device to the product, back up files to ensure your data is not damaged or lost. Samsung Electronics is not liable for any damage or loss of data. • Do not remove a USB device while it is loading.
  • Page 140 Compatible devices with media play • Some USB digital cameras, smartphones and audio devices may not be compatible with the product. • Media play is only compatible with USB MSC devices. • MSC device refers to a Mass Storage Class Bulk-Only Transport device. Examples of MSC devices include Thumb drives, Flash card readers and USB HDDs.
  • Page 141: Using A Usb Device

    Using a USB device Connecting a USB device Turn on your product. Connect a USB device containing photo, music and/or movie files to the USB port on the back or side panel of the product. ― If only one USB device is connected, files saved on the USB device are displayed automatically. ―...
  • Page 142: Playing Media Content From A Pc/Mobile Device

    Playing media content from a PC/mobile device Approving a PC/mobile device connection Play photos, videos or music saved on a PC or mobile device. To play media content from a PC or mobile device on the product, the connection with the PC or mobile device must be approved. ―...
  • Page 143: Features Provided In The Media Content List Page

    Play content saved on a device connected to a home network. ― Playing media content using a non-Samsung DLNA server may result in a compatibility issue. ― Playback of some media content shared with a PC or mobile device may not be possible depending on the content encoding type or the content file format. Some functions may not be available.
  • Page 144: Menu Items In The Media Content List Page

    Menu items in the media content list page Option Name Operations Photos Videos Music Slide Show Start a slideshow. ― This menu item is not available if Sort by is set to Folder. Encoding Select an encoding language if the title of media content appears corrupted. Rename Playlist Rename a playlist.
  • Page 145: Available Buttons And Features During Photo Playback

    Available buttons and features during photo playback Pressing the E or TOOLS button displays the following buttons. The RETURN button makes the buttons disappear. Pause Play • Start or stop a slideshow. Using a slideshow, it is possible to play all photos in a folder. Previous Next •...
  • Page 146: Available Buttons And Features During Video Playback

    Available buttons and features Option Name Operations during video playback Select Scene Thumbnails: Select a scene and play the video from the scene. ― Thumbnails is not available if 1) the thumbnail of the video is not extracted yet, 2) the video contains audio only or 3) the video play time is shorter than 60 seconds.
  • Page 147: Available Buttons And Features During Music Playback

    Available buttons and features during music playback Pause Play • Pause or play music. Rewind Fast Forward • Rewind or fast forward music. Speed up playback up to 3x, if required. To play the previous music file, select ∂ twice. Previous Next •...
  • Page 148: Supported Subtitle And Media Play File Formats

    Supported Subtitle and Media play file formats Subtitle External Internal • MPEG-4 timed text (.ttxt) • Xsub Container: AVI • SAMI (.smi) • SubStation Alpha • SubRip (.srt) Container: MKV • SubViewer (.sub) • Advanced SubStation Alpha • Micro DVD (.sub or .txt) Container: MKV •...
  • Page 149: Supported Music File Formats

    Supported music file formats File Extension Type Codec Comments *.mp3 MPEG MPEG1 Audio Layer 3 *.m4a, *.mpa, *.aac, *.3ga MPEG4 *.flac FLAC FLAC The Seek (jump) function is not supported. Supports up to 2 channel Supported Video Formats • Video content will not play, or not play correctly, if there is an error in the content or the container. •...
  • Page 150 File Container Video Codec Resolution Frame rate Bit rate Audio Codec Extension (fps) (Mbps) *.avi DivX 3.11 / 4.x / 5.x / 6.x 1920 x 1080 6~30 *.mkv LPCM *.asf ADMPCM MPEG4 SP / ASP *.wmv (IMA, MS) *.mp4 *.mov HE-AAC H.264 BP / MP / HP *.3gp...
  • Page 151: Troubleshooting Guide

    Chapter 13 Troubleshooting Guide Requirements Before Contacting Samsung Customer Service Centre - Before calling Samsung Customer Service Centre, test your product as Testing the Product follows. If the problem persists, contact Samsung Customer Service Centre. Check if your product is operating normally by using the product test function.
  • Page 152: Check The Followings

    Check the followings. Installation issue (PC mode) The screen keeps switching on and off. Check the cable connection between the product and PC, and ensure the connection is secure. Blank spaces are found on all four sides of the screen when The blank spaces found on the screen have nothing to do with the product.
  • Page 153 Fit, change the setting to 16:9. is set to Lines (red, green or blue) are displayed on the screen. These lines are displayed when there is a defect in DATA SOURCE DRIVER IC on the monitor. Contact a Samsung Service Centre to resolve the issue.
  • Page 154 Screen issue The display looks unstable and then freezes. The screen may freeze when a resolution other than the recommended resolution is used or if the signal is not stable. To resolve the issue, change the PC resolution to the recommended resolution. The screen cannot be displayed in full screen.
  • Page 155 Remote control issue The remote control does not work. Make sure that the batteries are correctly in place (+/-). Check if the batteries are flat. Check for power failure. Make sure that the power cord is connected. Check for any special lighting or neon signs switched on in the vicinity. Source device issue A beeping sound is heard when my PC is booting.
  • Page 156 Other issue HDMI Black Level is not functioning properly on an HDMI This function is available only when a source device, such as a DVD player and STB, is connected to the product via an HDMI (RGB signal) cable. device with YCbCr output. There is no sound in HDMI mode.
  • Page 157: Q & A

    Q & A Question Answer How can I change the frequency? Set the frequency on your graphics card. • Windows XP: Go to Control Panel → Appearance and Themes → Display → Settings → Advanced → Monitor and adjust the frequency in Monitor Settings. •...
  • Page 158 Question Answer How do I set powersaving mode? • Windows XP: Set power-saving mode in Control Panel → Appearance and Themes → Display → Screen Saver Settings or BIOS SETUP on the PC. • Windows ME/2000: Set power-saving mode in Control Panel → Display → Screen Saver Settings or BIOS SETUP on the PC.
  • Page 159: Specifications

    Chapter 14 Specifications General Size Model Name OH24E OM24E Panel Size 24 CLASS (23.7 inches / 60.3 cm) Display area 525.888 mm (H) x 295.812 mm (V) / 20.7 inches (H) x 11.6 inches (V) Dimensions (W x H x D) 563.2 x 333.2 x 66.5 mm / 22.2 x 13.1 x 2.6 inches...
  • Page 160 [Recommendation] - EU Only (OM24E) • Hereby, Samsung Electronics, declares that this Monitor is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. • The official Declaration of Conformity may be found at http://www.samsung.com/displaysolutions, go to Support >...
  • Page 161: Powersaver

    Power off PowerSaver Normal Operation (SOG Signal : Not Support the DPM Mode) (Power Button) (Power Switch) Rating Typical Power Indicator OH24E Blinking Power 110 W 67 W 110 W Less than 0.5 W Less than 0.5 W Consumption OM24E...
  • Page 162: Preset Timing Modes

    60 Hz using the CDT product before you exchange it with the LCD product. - Horizontal Frequency Model Name OH24E / OM24E The time required to scan a single line from the left to the right side of the screen is called a horizontal cycle.
  • Page 163 Resolution Horizontal Frequency Vertical Frequency Pixel Clock Sync Polarity (kHz) (Hz) (MHz) (H/V) VESA DMT, 640 x 480 37.500 75.000 31.500 VESA DMT, 800 x 600 37.879 60.317 40.000 VESA DMT, 800 x 600 48.077 72.188 50.000 VESA DMT, 800 x 600 46.875 75.000 49.500...
  • Page 164: Responsibility For The Pay Service (Cost To Customers)

    ― When the service is requested, in spite of in warranty, we may charge you for a visit from a service • Use of supplies or separatly sold product unspecified by Samsung. technician in the following cases. • Repair from a person besides an engineer of outsourcing service company or partner of Samsung Electronics Co., Ltd. Not a product defect •...
  • Page 165: Optimum Picture Quality And Afterimage Burn-In Prevention

    Optimum Picture Quality and Afterimage Black Matrix Colour-Filter Common Electrode (ITO) Burn-in Prevention Optimum Picture Quality Source Drain • Due to the nature of the manufacturing of this product, approximately 1 pixel per million (1ppm) may be brighter or darker on the panel. This does not affect product performance. - The number of sub-pixels by panel type: 6,220,800 •...
  • Page 166 Preventing afterimage burn-in • Regular Text colour Change - Use bright colours of similar brightness. ― The best way to protect the product from afterimage burn-in is switching the power off or setting the Interval: Change text colour and background colour every 30 minutes PC or system to run a screen saver when not in use.
  • Page 167: Licence

    Open Source Licence Notice is written only English. Studio Sound is a trademark of DTS, Inc. ⓒ2012 DTS, Inc. All Rights Reserved. For information on the Open Source Licence Notice, contact the Samsung Customer Centre or send email to oss.request@samsung.com.
  • Page 168: Terminology

    Terminology 480i / 480p / 720p / 1080i / Non-interlace Mode and Interlace Vertical Frequency____ The product Plug & Play____ Plug & Play is a DVD (Digital Versatile Disc)____ DVD 1080p____ Each of the scanning Mode____ Non-interlace mode displays a single image many times function that allows the automatic refers to a CD-sized mass storage disk rates above refers to the number of...

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