Chapter 4: Making A Call; Making An Emergency Call - Avaya 9601 Using Manual

Chapter 4: Making a call

About this task
If you are not on a call, dial the number you want to call. Use the Phone screen to view and manage
calls. Press Phone to view the main Phone screen. When the phone displays the Phone screen,
press Phone to move to the top of the call appearance list.
Procedure
1. Lift the handset, or press Speaker or Headset (if applicable) or a line button for an available
line.
2. Dial the number you want to call.

Making an emergency call

About this task
If your administrator configured emergency calling for your deskphone, the Phone screen displays
an Emerg softkey to immediately connect you with a preset emergency services number.
Note:
You can make an emergency call when your deskphone is logged out only if your administrator
configured this feature for you.
Important:
During phone failover, when the phone switches between system servers due to a system
failure, the Emergency softkey might not be available until your phone connects to an alternate
server. This process might take a few seconds.
Procedure
1. On the Phone screen, press Emerg.
2. Press Yes when the deskphone displays a prompt.
Some call servers call back to confirm the emergency status. The phone automatically
answers the incoming call on the speaker by going off-hook.
3. To end the emergency call, press End Call or press Speaker.
June 2014
Comments? infodev@avaya.com
Using Avaya 9601 IP Deskphone SIP
33