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Adamo XPS™ Service Manual 
Before You Begin
Display
Battery(s)
Keyboard
Internal Module With Bluetooth Wireless Technology
 
 Notes, Cautions, and Warnings
NOTE:
A NOTE indicates important information that helps you make better use of your computer.
CAUTION:
A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed.
WARNING:
A WARNING indicates a potential for property damage, personal injury, or death.
Information in this document is subject to change without notice.
© 2009 Dell Inc. All rights reserved.
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, Dell Adamo, and XPS are trademarks of Dell Inc.; Bluetooth is a registered trademark owned by Bluetooth SIG, Inc. and is used
by Dell under license; Intel and Centrino are registered trademarks and Core is a trademark of Intel Corporation in the U.S and other countries; Microsoft and Windows are either
trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries; Blu-ray Disc is a trademark of the Blu-ray Disc Association.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any
proprietary interest in trademarks and trade names other than its own.
Regulatory Model: P02S  Regulatory Type: P02S001 
November 2009 Rev. A00
 
Daughter Board(s)
Service Tag Panel
Comprehensive Specifications

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   Summary of Contents for Dell Adamo XPS

  • Page 1

    Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, Dell Adamo, and XPS are trademarks of Dell Inc.; Bluetooth is a registered trademark owned by Bluetooth SIG, Inc. and is used by Dell under license;...

  • Page 2: Base Cover, Removing The Base Cover, Replacing The Base Cover

      Replacing the Base Cover WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.   CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on your computer).

  • Page 3

      5. Replace the left daughter board (see Replacing the Left Daughter Board).   6. Replace the right daughter board (see Replacing the Right Daughter Board).   7. Replace the system board (see Replacing the System Board).   8. Replace the display assembly (see Replacing the Display Assembly).

  • Page 4

      Replacing the Bridge Battery WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.   CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on your computer).

  • Page 5

      2. Align the computer battery in the battery bay.   3. Rotate the battery into the computer until it snaps in place.  Removing the Coin-Cell Battery   1. Follow the instructions in Before You Begin.   2. Remove the computer battery (see Removing the Computer Battery).

  • Page 6

    4. Remove the palm rest assembly (see Removing the Palm Rest Assembly).   5. Disconnect the bridge battery cable from the connector on the left daughter board.   6. The bridge battery is glued to the base cover. Using a plastic scribe pry the bridge battery out of the base cover. bridge battery connector bridge battery  Replacing the Bridge Battery...

  • Page 7

    Use the following safety guidelines to help protect your computer from potential damage and to help to ensure your own personal safety. WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.   CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on your computer).

  • Page 8

      1. Ensure that the work surface is flat and clean to prevent the computer cover from being scratched.   2. Turn off your computer (see Turning Off Your Computer).   3. Disconnect your computer and all attached devices from their electrical outlets.  ...

  • Page 9: Flashing The Bios

    Back to Contents Page   Flashing the BIOS Adamo XPS™ Service Manual    1. Turn on the computer.   2. Go to support.dell.com.   3. Click Drivers & Downloads® Select Model.   4. Locate the BIOS update file for your computer: NOTE: The Service Tag for your computer is located in the battery bay, for more information see Locating the Service Tag and Express Service Code.

  • Page 10: Removing The Bluetooth Card, Replacing The Bluetooth Card

      Replacing the Bluetooth Card WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.   CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on your computer).

  • Page 11

      5. Replace the screw that secures the Bluetooth card to the right daughter board.   6. Replace the palm rest assembly (see Replacing the Palm Rest Assembly).   7. Replace the computer battery (see Replacing the Computer Battery).   CAUTION: Before turning on the computer, replace all screws and ensure that no stray screws remain inside the computer.

  • Page 12

      AC Adapter   Video   Physical Characteristics   Audio   Environment   Camera This document provides information that you may need when updating drivers or upgrading your computer.  System Model Dell Adamo™ XPS™  Processor Type Intel® Core™2 Duo SU9400 L2 cache 3 MB shared External bus frequency 800 MHz  Memory...

  • Page 13: Ports And Connectors

     Audio Type Intel High Definition Audio 2.0 Controller Realtek ALC269 Speaker one mono speaker Microphone one digital microphone Headphone one stereo 3.5-mm headphone connector  Camera   NOTE: Your computer camera supports facial recognition feature. Pixel 2.0 megapixel Resolution 1600 (H) x 1200 (V)  Drive(s) Internal 128-GB Solid State Drive...

  • Page 14: Physical Characteristics

    Weight   20 Whr 164 g to 175 g 40 Whr 290 g to 298 g Voltage 11.1 V (nominal)  AC Adapter U.S./Mexico/Canada Type DA45NM102-00 Input voltage (nominal) 100 V – 240 V (nominal) Input current (maximum) 1.5 A (continuous) Input frequency 50 Hz –...

  • Page 15

    (–50 to 35,000 ft) Airborne contaminant level G2 or lower as defined by ISAS71.04- 1985 Back to Contents Page  ...

  • Page 16: Thermal Cooling Assembly, Removing The Thermal Cooling Assembly

    WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. WARNING: If you remove the thermal cooling assembly from the computer when the thermal cooling assembly is hot, do not touch the metal housing of the thermal cooling assembly.

  • Page 17: Replacing The Thermal Cooling Assembly

     Replacing the Thermal Cooling Assembly NOTE: To ensure that thermal conductivity is achieved, use the thermal cooling pad provided in the kit. NOTE: This procedure assumes that you have already removed the thermal cooling assembly and are ready to replace it.  ...

  • Page 18: Display Assembly, Removing The Display Assembly

      Replacing the Display Assembly WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.   CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on your computer).

  • Page 19: Replacing The Display Assembly

    screws (2)   10. Slide and lift the computer base away from the display assembly. NOTE: Remove the service tag panel if you are replacing the display assembly (see Removing the Service Tag Panel).  Replacing the Display Assembly   1. Follow the instructions in Before You Begin.

  • Page 20: Solid State Drive

    Dell does not guarantee compatibility or provide support for solid state drives from sources other than Dell. NOTE: If you are installing a solid state drive from a source other than Dell, you need to install an operating system, drivers, and utilities on the new solid state drive.

  • Page 21: Replacing The Solid State Drive

     Replacing the Solid State Drive   1. Follow the instructions in Before You Begin.   2. Remove the new drive from its packaging. Save the original packaging for storing or shipping the solid state drive. NOTE: If your existing solid state drive was shipped with a mylar cover, replace the mylar cover on the new drive.  ...

  • Page 22: Getting Help, Obtaining Assistance, Technical Support And Customer Service, Online Services

    Contacting Dell. NOTE: Call Dell Support from a telephone at or near the affected computer so that the support staff can assist you with any necessary procedures. NOTE: Dell's express service code system may not be available in all countries.

  • Page 23: Dell Support Websites, Problems With Your Order, Product Information

    Automated Order-Status Service To check on the status of any Dell products that you have ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order. For the telephone number to call for your region, see Contacting Dell.

  • Page 24: Before You Call, Diagnostic Checklist

      Locating the Service Tag and Express Service Code The service tag and express service code are required when you contact Dell for assistance. These details help Dell's automated support telephone system direct your calls more efficiently. You can identify the service tag and express service code in the following ways:  The service tag and express service code are located in the battery bay.

  • Page 25: Contacting Dell

     Contacting Dell NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area.

  • Page 26: Removing The Keyboard

      Replacing the Keyboard WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.   CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on your computer).

  • Page 27: Replacing The Keyboard

    connector tabs (2) keyboard cable   CAUTION: The keycaps on the keyboard are fragile, easily dislodged, and time-consuming to replace. Be careful when removing and handling the keyboard.   9. Lift the keyboard off the computer.  Replacing the Keyboard   1.

  • Page 28: Opening The Display

      Opening the Display WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.   CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on your computer).

  • Page 29

    a.  Slide the release latch between the display and the computer base along the length of the latch. release latch   Back to Contents Page  ...

  • Page 30: Memory Module, Removing The Memory Module, Replacing The Memory Module

      Replacing the Memory Module WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.   CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on your computer).

  • Page 31

    2. Align the notch in the memory module with the tab in the memory module connector.   3. Slide the module firmly into the slot at a 45-degree angle, and press the other end of the module down until it clicks into place. If you do not hear the click, remove the module and reinstall it.

  • Page 32: Palm Rest Assembly, Removing The Palm Rest Assembly

      Replacing the Palm Rest Assembly WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.   CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on your computer).

  • Page 33: Replacing The Palm Rest Assembly

      7. Disconnect the function key cable from the connector on the system board.   8. Lift the connector latch that secures the touch pad cable to the touch pad connector and remove the cable. palm rest assembly touch pad cable function key cable  ...

  • Page 34

      Replacing the Service Tag Panel WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.   CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on your computer).

  • Page 35

      4. Replace the two screws that secure the service tag panel to the computer.   5. Replace the computer battery (see Replacing the Computer Battery).   6. Turn on your computer. Back to Contents Page  ...

  • Page 36: Reinstalling Software, Reinstalling Drivers And Utilities

    Reinstalling Drivers and Utilities   CAUTION: For Dell™ drivers, see support.dell.com or the Drivers and Utilities disc provided with your computer. If you install drivers obtained from other sources, your computer might not work as expected.   Returning to a Previous Device Driver Version  ...

  • Page 37: Manually Reinstalling Drivers, Restoring Your Operating System, Starting System Restore

     Dell Factory Image Restore returns your hard drive to the operating state it was in when you purchased the computer. This procedure permanently deletes all data on the hard drive and removes any programs installed after you received the computer. Use Dell Factory Image Restore only if System Restore did not resolve your operating system problem.

  • Page 38: Undoing The Last System Restore, Dell Factory Image Restore

    Dell Factory Image Restore may not be available in certain countries or on certain computers. Use Dell Factory Image Restore only as the last method to restore your operating system. These options restore your hard drive to the operating state it was in when you purchased the computer.

  • Page 39: Reinstalling Windows

    NOTE: The Dell Drivers and Utilities disc contains drivers that were installed during the assembly of the computer. Use the Dell Drivers and Utilities disc to load any required drivers. Depending on the region from which you ordered your computer, or whether you requested the disc, the Dell Drivers and Utilities disc and Dell Operating System disc may not ship with your computer.

  • Page 40: System Board, Removing The System Board

      Entering the Service Tag in the BIOS WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.   CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on your computer).

  • Page 41: Replacing The System Board

    1 thermal fan cable connector 2 display cable connector 3 left I/O board cable connector 4 battery power cable connector 5 AC adapter power cable connector 6 right I/O board cable connector 7 screws (2)   16. Lift the system board at an angle towards the side of the computer and out of the computer base.  Replacing the System Board  ...

  • Page 42: Entering The Service Tag In The Bios

    6. Connect the left daughter board cable to the connector on the system board (see Replacing the Left Daughter Board).   7. Connect the right daughter board cable to the connector on the system board (see Replacing the Right Daughter Board).

  • Page 43: System Setup, Entering The System Setup Program, Changing The Boot Sequence

      Entering the System Setup Program   1. Turn on (or restart) your computer.   2. When the DELL™ logo appears, press <F2> immediately.  ® ® NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop.

  • Page 44: Changing The Boot Sequence For The Current Boot, Changing The Bios Settings

    1. Shut down the computer through the Start menu.   2. Turn on the computer. When the DELL logo appears, press <F12> immediately. NOTE: If you wait too long and the Windows logo appears, continue to wait until you see the Windows desktop, then shut down your computer and try again.

  • Page 45

     ...

  • Page 46

    Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, Dell Adamo, and XPS are trademarks of Dell Inc.; Bluetooth is a registered trademark owned by Bluetooth SIG, Inc. and is used by Dell under license;...

  • Page 47: Troubleshooting, System Messages

      NOTICE - Hard Drive SELF MONITORING SYSTEM has reported that a parameter has exceeded its normal operating range. Dell recommends that you back up your data regularly. A parameter out of range may or may not indicate a potential hard drive problem —...

  • Page 48: Troubleshooting Software And Hardware Problems, Dell Diagnostics, When To Use The Dell Diagnostics

    If you wait too long and the operating system logo appears, continue to wait until you see the Windows® desktop, and then shut down your computer and try again. NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities media. If PSA is invoked: a.

  • Page 49: Troubleshooting Tips

    Press any key to start the Dell Diagnostics from the diagnostic utility partition on your solid state drive and go to the Choose An Option window.   4. Select the test you want to run.   5. If a problem is encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and...

  • Page 50: Power Problems, Memory Problems, Lockups And Software Problems

     Press the power button. The computer resumes normal operation if it is off or in hibernate mode.  If the display is not responding, press the power button until the computer turns off and then turn it back on.  If the problem persists, contact Dell (see Contacting Dell).

  • Page 51: The Computer Does Not Start Up, A Program Stops Responding, A Program Crashes Repeatedly

      The computer does not start up Ensure that the AC adapter cable is firmly connected to the computer and to the electrical outlet.   The computer stops responding or a solid blue screen appears   CAUTION: You may lose data if you are unable to perform an operating system shutdown.  ...

  • Page 52: Dell Technical Update Service

      Dell Technical Update Service The Dell Technical Update service provides proactive e-mail notification of software and hardware updates for your computer. This service is free and can be customized for content, format, and how frequently you receive notifications. To register for the Dell Technical Update service, go to support.dell.com/technicalupdate.

  • Page 53: Using Your Computer, Left View Features, Right View Features, Front View Features

      Right View Features   Front View Features   Power Light Status This section provides information about the features available on your Adamo XPS computer.  Left View Features 1 USB 2.0 connector — Connects to USB devices, such as a mouse, keyboard, printer, external drive, or MP3 player.

  • Page 54

    1 Latch swipe sensor — Swipe the latch to open the display. 2 Power/latch light — Illuminates when the latch is swiped and indicates the power status of the computer.  Power Light Status The power light indicates the following states when powered using an AC adapter or a battery.  ...

  • Page 55: Wlan Card, Removing The Wlan Card, Replacing The Wlan Card

      Replacing the WLAN Card WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.   CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on your computer).

  • Page 56

      10. Install the drivers and utilities for your computer, as required. NOTE: If you are installing a WLAN card from a source other than Dell, you must install the appropriate drivers and utilities. Back to Contents Page  ...

  • Page 57

      Replacing the Right Daughter Board WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.   CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on your computer).

  • Page 58

      1. Follow the instructions in Before You Begin.   2. Place the left daughter board on the base of the computer.   3. Replace the two screws that secure the left daughter board to the computer base.   4. Connect the touch pad cable, speaker cable, and the bridge battery cable to the connectors on the left daughter board.  ...

  • Page 59

      5. Replace the Bluetooth card (see Replacing the Bluetooth Card).   6. Replace the solid state drive (see Replacing the Solid State Drive).   7. Replace the palm rest assembly (see Replacing the Palm Rest Assembly).   8. Replace the computer battery (see Replacing the Computer Battery).

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