Dell A03 How-to Manual

Latitude e-family & mobile precision.
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Dell
Business Client
Re-Image "How-To" Guide
Latitude E-Family & Mobile Precision
Revision 3.0
A03
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May 5
, 2011

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  • Page 1

    Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide Dell Business Client Re-Image “How-To” Guide Latitude E-Family & Mobile Precision Revision 3.0 May 5 , 2011...

  • Page 2: Table Of Contents

    Control Point System Manager Features - Table B1 ... 34 Control Point Security Manager Features – Table B2 ... 35 Dell Data Protection | Access, DDPA – Table B3 ... 35 Control Point Connection Manager Features – Table B4 ... 36...

  • Page 3: Overview

    Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide 1 Overview The purpose of this document is to detail the required steps for reimaging Dell Latitude E-Family & Mobile Precision notebooks with Microsoft Operating Systems. Dell Latitude E-Family & Mobile Precision notebooks systems ship with MS Windows XP SP3 (SP2 for XP 32-Bit), Vista SP2, or Windows 7.

  • Page 4: How-to, Supported Operating Systems

    Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide 2 “How-To” 2.1 Supported Operating Systems The following Microsoft operating systems have been validated for use on Dell Latitude E-Family & Mobile Precision notebook computers:  Microsoft Windows XP 32 & 64-Bit ...

  • Page 5: Latitude E-family & Mobile Precision New Features & Image Impact

    2.2 Latitude E-Family & Mobile Precision New Features & Image Impact Dell Latitude E-Family & Mobile Precision systems feature new hardware technologies which require a new software stack, drivers, and / or applications. These products are not compatible with previous images built or installed on none Latitude E-Family, Mobile Precision or previous Dell products.

  • Page 6: Latest Drivers / Applications And Utilities

    Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide Latest Drivers / Applications and Utilities Dell recommends always obtaining the latest and most updated BIOS, drivers, firmware, and applications. Dell validated and tested drivers and applications are located on Dell’s support web site...

  • Page 7: Installation Sequence

    Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide 2.4 Installation Sequence The list below is a general overview of drivers and applications that must be installed on Dell Latitude E-Family & Mobile Precision systems in a prescribed order to ensure optimal performance. Actual system configurations may vary 2.4.1 Installation Sequence Overview...

  • Page 8

    BIOS Intel Chipset - Helps Windows control system board components and controllers. Dell Desktop System Software - A compilation of critical Microsoft QFEs updates Media Memory Card / SmartCard controller - Enables and enhances the Media Memory / SmartCard controller Intel Storage: 1.

  • Page 9

    Requires Security driver (for System Manager version 1.0 & 1.1 only) DCP – Ambient Light Sensor  Requires Dell DCP-SM or ALS utility in case DCP-SM is not desired and under Microsoft Windows Vista only generation E- Family & Mobile Precision &...

  • Page 10: Bios

    Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide BIOS Dell recommends flashing the latest BIOS available to the system. This is posted on Dell’s driver & downloads support web site (support.dell.com) under the “BIOS” section. Some of the BIOS settings are critical to Operating System performance. These are as follows: Settings ...

  • Page 11

    Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide TPM Security: These options enable and configure the Trusted Platform Module (TPM). If TPM is to be deployed, TPM must be enabled in the BIOS Setup program 1. Security  TPM Security ...

  • Page 12: Recommended Drivers / Applications Installation Order

    Microsoft Operating Systems might not include the updated Intel Chipset Mobile driver for Dell Latitude E-Family & Mobile Precision notebooks. The Intel Mobile Chipset driver is available on Dell’s driver & downloads support web site (support.dell.com) under the “Chipset” section 2.6.2 Dell System Software for critical Microsoft QFEs...

  • Page 13

    Installing the Intel IMSM driver using the Floppy Drive  Boot to the Dell Recovery DVD (RDVD) and select the Create RAID driver from the list of items. You will need Floppy Disk Drive and a diskette for this selection. The IMSM / IRST driver must be on the root of the A:\ Note: the latest IMSM / IRST driver can also be obtained from under the “SATA Drivers”...

  • Page 14

    1. First, install the Intel Media adapter Graphics driver that applies to the system 2. Second, install the nVidia Discrete Graphics driver that applies to the system The following table lists the various graphics solutions’ offerings on Dell Latitude E-Family & Mobile Precision products:...

  • Page 15

    2.6.8 Integrated Wired Network Controller (Ethernet) Microsoft Operating Systems XP 32 & 64-Bit, Vista 32 & 64-Bit, and Win7 32 & 64-Bit either do not provide native support or do not include the driver recommended by Dell. Install the following Dell driver for network connectivity:...

  • Page 16

    Latitude E-Family & Mobile Precision The driver will install the device driver for the security devices installed in the Dell E-Family notebook computer. In addition, it will install Microsoft Net framework 2.0 SP1 and any...

  • Page 17

    Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide Refer to Table B1 under Appendix-B for DCP System Manager features For Extended Battery Life feature (EBL), install the Dell Control Point components offered by Dell in addition to the System Manager Module( version 1.2 & 1.3) o Control Point System Security Manager driver ( applies to Control Point System Manager o Control Point System Manager XML file ( applies to Control Point System Manager 1.0,...

  • Page 18

    Refer to Table B3 under Appendix-B for DCP Security Manager features 2.6.10 Dell Feature Enhancement Pack – DFEP, (applies to Latitude Precision 1 generations E-Family & Mobile) Dell Feature Enhancement Pack – DFEP is a Dell developed application providing a complete set of power management configuring and alerting capabilities ...

  • Page 19

    Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide  Prerequisites Installer This installer contains Windows Installer 4.5 and Microsoft .NET Framework 3.5 SP1 Both of these are required in order for Dell Data Protection | Access to work on Windows XP and Vista  Drivers Installer...

  • Page 20

    Dell Control Point Connection Manager (v1.3 and later) provide the WWAN drivers and FW in the Dell Control Point Connection Manager Driver Pack. Earlier versions provide the drivers and FW in one single Dell Control Point Connection Manager installer. The Dell Control Point Connection Manger application and Driver Packs can be found under the “Control Point”...

  • Page 21

    Dell strongly recommends only installing the appropriate driver for the system. 3 generation Latitude Touchpad driver is backword compatible on 2 Dell Touchpad drivers are found under the “Input Device Drivers” section posted on Dell’s driver & downloads support web site (support.dell.com)

  • Page 22

    2. Remotely repair systems even after operating system failures 3. Protect networks from incoming threats while easily keeping software up to date Ensure that the following drivers provided by Dell are being installed prior to installing the AMT drivers: 1. Intel Mobile Chipset driver 2.

  • Page 23

    Microsoft XP 32 & 64-Bit, Vista 32 & 64-Bit, and Win7 32 & 64-Bit Operating Systems do not include the USB 3.0 driver. Install the NEC USB 3.0 driver available on Dell’s driver & downloads support web site (support.dell.com) under the “Chipset” section NEC USB 3.0 Solution...

  • Page 24

    Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide 2.6.22 Control Vault Firmware Dell recommends updating the Control Vault Firmware available on Dell’s driver & downloads support web site (support.dell.com) under the “Control Point” section 2.6.23 Windows Update Dell recommends performing Microsoft Windows updates to ensure the latest security, reliability, and compatibility updates are installed.

  • Page 25

    In order to enable the Latitude ON / Precision ON button to hibernate Windows when switching to Latitude ON / Precision ON modes, Dell recommends installing the appropriate software. In order to determine the appropriate software to install, boot to the system BIOS and check the following: 1.

  • Page 26

    Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide Appendix...

  • Page 27

    Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide What is .NET Framework? The .NET Framework is a software framework from Microsoft, which is bundled with Windows operating systems. The .NET Framework is intended to be used by most applications created for the Microsoft Windows platform.

  • Page 28: Appendix B - 512e / 4kbe Hdd Re-image Guidelines

    Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide 1 What is Advanced Format HDD? HDD industry is moving towards supporting higher drives capacity, to address the current limitations with the 512- byte sector HDDs, the industry is moving towards the Advanced Format with 4KB sector HDDs.

  • Page 29

    Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide 3 Re-imaging Requirements when using Advanced Format HDDs The following are the re-imaging guidelines needed to support Advanced Format HDDs. These requirements are dependent on which Operating System will be installed and which method of deployment will be used.

  • Page 30: Dell Latitude E-family & Mobile Precision Reimage "how-to" Guide

    3.0, apply Windows Automated KIT Using Windows PE 3.1 (1) The Intel RST Driver 9.6 or higher can be found on the Dell Support website in drivers section (2) Please refer to the Partition Alignment Tools - Section 3.4 3.2.2...

  • Page 31

    3.4.2 Post-Installation of Operating System The Paragon Alignment Tool (PAT) is a hardware agnostic tool available for download from the Dell Support website in can be used after an Operating System is installed to align the partitions of an Advanced Format drive.

  • Page 32

    The Dell System Software utility provides critical updates and patches for your operating system necessary for the correct operation of your system. It is important to install this utility first after re- imaging your system. It is found under the System Utilities folder on the Dell Drivers and Download page Appendix C...

  • Page 33

    The tool is designed to allow users to specify their update preferences and apply updates based on the criticality. Alternatively, end users can use the scheduling option to keep their system up-to-date with the systems software released by Dell 8. What is eSATA? One of the connectors on the system is a dual eSATA / USB combo port.

  • Page 34: Appendix D - Tables, Control Point System Manager Features - Table B1

    Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide - Control Point System Manager Features - Table B1 Category battery charge enable/disable status Network card power management Power Manager Extended Battery Life/ All Day Battery Life. Dell Enhanced Performance Plans (User...

  • Page 35: Control Point Security Manager Features – Table B2

    Contacless Smart Card Reader Contacless Smart Card Reader Full Disked Encrypted Drives (FDE) RSA SecurID Bitlocker (Vista Only) - Dell Data Protection | Access, DDPA – Table B3 Category ControlVault Pre-Boot Authentication (PBA) Embedded Finger Print Reader External Dell Branded Finger Print Reader...

  • Page 36: Control Point Connection Manager Features – Table B4

    Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide - Control Point Connection Manager Features – Table B4 Category (Broadcom TGV - no enterprise extension) • Intel® Centrino® Ultimate-N 6300 WiFi WLAN • Intel® Centrino® Advanced-N 6200 WiFi View availabe networks & Site Monitors Enterprise Extension for WLAN - 802.1x,...

  • Page 37: Appendix E - E-docks

    Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide Dell E-Docks (E-Family Docking Stations) Dell E-Family docking stations are architected differently than previous generations of Dell docking stations. To enhance Plug And Play performance E-Family products no longer require a docking profile...

  • Page 38

    Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide...

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