Alienware 17
Regulatory Model: P43F
Regulatory Type: P43F001

   Summary of Contents for Dell Alienware 17

  • Page 1: Service Manual

    Alienware 17 Service Manual Regulatory Model: P43F Regulatory Type: P43F001...

  • Page 2

    A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2015 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell and the Dell logo are trademarks ™...

  • Page 3: Table Of Contents

    Contents 1 Before working inside your computer......11 Before you begin ............11 Safety instructions............12 Recommended tools.............12 2 After working inside your tablet........14 3 Removing the base panel...........15 Procedure..............15 4 Replacing the base panel...........18 Procedure..............18 5 Removing the memory modules........19 Prerequisites.............

  • Page 4: Table Of Contents

    10 Replacing the hard drive......... 29 Procedure..............29 Post-requisites............29 11 Removing the palm rest...........30 Prerequisites............. 30 Procedure..............30 12 Replacing the palm rest...........37 Procedure..............37 Post-requisites............38 13 Removing the power-button board......39 Prerequisites............. 39 Procedure..............39 14 Replacing the power-button board......41 Procedure..............41 Post-requisites............

  • Page 5: Table Of Contents

    Procedure..............49 Post-requisites............50 19 Removing the touch pad.......... 51 Prerequisites............. 51 Procedure..............51 20 Replacing the touch pad.......... 54 Procedure..............54 Post-requisites............54 21 Removing the display assembly......... 55 Prerequisites............. 55 Procedure..............55 22 Replacing the display assembly......... 59 Procedure..............59 Post-requisites............60 23 Removing the battery..........61 Prerequisites.............

  • Page 6: Table Of Contents

    27 Removing the speakers........... 68 Prerequisites............. 68 Procedure..............68 28 Replacing the speakers........... 71 Procedure..............71 Post-requisites............71 29 Removing the front AlienFX LED boards.......72 Prerequisites............. 72 Procedure..............72 30 Replacing the front AlienFX LED board......74 Procedure..............74 Post-requisites............74 31 Removing the processor fan........75 Prerequisites.............

  • Page 7: Table Of Contents

    Prerequisites............. 85 Procedure..............85 36 Replacing the wireless card........87 Procedure..............87 Post-requisites............88 37 Removing the heat sink........... 89 Prerequisites............. 89 Procedure..............89 38 Replacing the heat sink........... 91 Procedure..............91 Post-requisites............91 39 Removing the coin-cell battery......... 93 Prerequisites............. 93 Procedure..............93 40 Replacing the coin-cell battery........95 Procedure..............95 Post-requisites............

  • Page 8: Table Of Contents

    44 Replacing the power-adapter port......101 Procedure............... 101 Post-requisites............101 45 Removing the subwoofer........102 Prerequisites............102 Procedure............... 102 46 Replacing the subwoofer........104 Procedure............... 104 Post-requisites............104 47 Removing the display bezel........105 Prerequisites............105 Procedure............... 105 48 Replacing the display bezel........110 Procedure...............

  • Page 9: Table Of Contents

    Procedure............... 118 Post-requisites............118 53 Removing the computer base........119 Prerequisites............119 Procedure............... 119 54 Replacing the computer base........121 Procedure............... 121 Post-requisites............121 55 Removing the logo board........122 Prerequisites............122 Procedure............... 122 56 Replacing the logo board........125 Procedure............... 125 Post-requisites............125 57 Removing the camera..........126 Prerequisites............

  • Page 10: Table Of Contents

    61 Removing the Alienware AlienHead LED board.....133 Prerequisites............133 Procedure............... 133 62 Replacing the Alienware AlienHead LED board.....136 Procedure............... 136 Post-requisites............136 63 Removing the display back-cover......137 Prerequisites............137 Procedure............... 137 64 Replacing the display back-cover......140 Procedure............... 140 Post-requisites............140 65 BIOS setup program..........

  • Page 11: Before Working Inside Your Computer

    Before working inside your computer NOTE: The images in this document may differ from your computer depending on the configuration you ordered. Topics: • Before you begin • Safety instructions • Recommended tools Before you begin Save and close all open files and exit all open applications. Shut down your computer.

  • Page 12: Safety Instructions

    You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that shipped with the product or at www.dell.com/ regulatory_compliance.

  • Page 13

    • Phillips screwdriver • Plastic scribe Before working inside your computer...

  • Page 14: After Working Inside Your Tablet

    After working inside your tablet CAUTION: Leaving stray or loose screws inside your computer may severely damage your computer. Replace all screws and ensure that no stray screws remain inside your tablet. Connect any external devices, peripherals, and cables you removed before working on your tablet.

  • Page 15: Removing The Base Panel

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure Procedure Close the display and turn the computer over.

  • Page 16

    computer base captive screws (2) base panel Disconnect the battery cable from the system board. Removing the base panel...

  • Page 17

    battery cable Turn the computer over. Press and hold the power button for 5 seconds to ground the system board. Removing the base panel...

  • Page 18: Replacing The Base Panel

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure Procedure Connect the battery cable to the system board.

  • Page 19: Removing The Memory Modules

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites • Procedure Prerequisites...

  • Page 20

    securing clips (2) memory modules (2) memory-module slot Removing the memory modules...

  • Page 21: Replacing The Memory Modules

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites Procedure Align the notch on the memory module with the tab on the memory-module slot.

  • Page 22: Post-requisites

    securing clips (2) memory module memory-module slot notch Post-requisites Replace the base panel. Replacing the memory modules...

  • Page 23: Removing The Solid-state Drives

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Solid-state drives are fragile. Exercise care when handling the hard drive. CAUTION: To avoid data loss, do not remove the solid-state drive while the computer is in sleep or on state.

  • Page 24

    solid-state drive slot solid-state drive screw Removing the solid-state drives...

  • Page 25: Replacing The Solid-state Drives

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Solid-state drives are fragile. Exercise care when handling the hard drive. Topics: •...

  • Page 26: Removing The Hard Drive

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive. CAUTION: To avoid data loss, do not remove the hard drive while the computer is in sleep or on state.

  • Page 27

    pull tab hard-drive cable screws (4) hard-drive assembly Remove the screws that secure the hard-drive bracket to the hard drive. Lift the hard-drive bracket off the hard-drive assembly. hard drive hard-drive bracket screws (4) Disconnect the interposer from the hard drive. Removing the hard drive...

  • Page 28

    interposer hard drive Removing the hard drive...

  • Page 29: Replacing The Hard Drive

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive. Topics: •...

  • Page 30: Removing The Palm Rest

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites • Procedure Prerequisites...

  • Page 31

    keyboard-backlight cable keyboard cable macro-keys cable latches (4) macro-keys backlight cable Remove the screws that secure the palm-rest assembly to the computer base. Removing the palm rest...

  • Page 32

    computer base screws (16) Lift the computer base slightly and push the palm-rest assembly through the slot on the computer base to release the tabs on the palm-rest assembly. Removing the palm rest...

  • Page 33

    slot palm-rest assembly Turn the computer over and open the display as far as possible. Using a plastic scribe, pry up along the edges of the palm-rest assembly. Gently lift the palm-rest assembly and turn it over. Removing the palm rest...

  • Page 34

    plastic scribe palm-rest assembly Peel the tape that secures the power-button board cable to the system board. Disconnect the power-button board cable from the system board. Lift the palm-rest assembly off the computer base. Removing the palm rest...

  • Page 35

    palm-rest assembly power-button board cable latch 10 Remove the power-button board. 11 Remove the status-light board. 12 Remove the keyboard. 13 Remove the touch pad. Removing the palm rest...

  • Page 36

    palm rest Removing the palm rest...

  • Page 37: Replacing The Palm Rest

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites Procedure...

  • Page 38

    Post-requisites Replace the base panel. Replacing the palm rest...

  • Page 39: Removing The Power-button Board

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites • Procedure Prerequisites...

  • Page 40

    power-button board cable latches (2) touch-pad cable status-light cable screws (2) power-button board Removing the power-button board...

  • Page 41: Replacing The Power-button Board

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites Procedure Align the screw holes on the power-button board with the screw holes on the palm-rest assembly.

  • Page 42: Removing The Status-light Board

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites • Procedure Prerequisites...

  • Page 43

    screws (2) latch status-light board cable status-light board Removing the status-light board...

  • Page 44: Replacing The Status-light Board

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites Procedure Align the screw holes on the status-light board with the screw holes on the palm-rest assembly.

  • Page 45: Removing The Keyboard

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites • Procedure Prerequisites...

  • Page 46

    latches (2) touch-pad cable status-light cable Remove the screws that secure the keyboard bracket to the palm-rest assembly. Slide the keyboard cable, keyboard-backlight cable, macro-keys cable and macro-keys backlight cable through the slot on the keyboard bracket. Lift the keyboard bracket off the palm-rest assembly. Removing the keyboard...

  • Page 47

    screws (14) keyboard bracket palm-rest assembly Remove the screws that secure the keyboard to the palm-rest assembly. Release the tabs that secure the keyboard to the palm-rest assembly. Slide and lift the keyboard along with the cables off the palm-rest assembly. Removing the keyboard...

  • Page 48

    tabs (5) keyboard screws (2) Removing the keyboard...

  • Page 49: Replacing The Keyboard

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites Procedure Slide the keyboard under the tabs on the palm-rest assembly.

  • Page 50

    Post-requisites Follow the procedure from step 5 to step 11 in “Replacing the palm rest”. Replace the base panel. Replacing the keyboard...

  • Page 51: Removing The Touch Pad

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites • Procedure Prerequisites...

  • Page 52

    touch-pad cable latches (2) touch-pad button cable Remove the screws that secure the touch-pad button bracket to the palm-rest assembly. Lift the touch-pad button bracket off the palm-rest assembly. Removing the touch pad...

  • Page 53

    touch-pad button bracket screws (5) Lift the touch pad off the palm-rest assembly. touch pad Removing the touch pad...

  • Page 54: Replacing The Touch Pad

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites Procedure Using the alignment posts on the palm-rest assembly, place the touch pad on the palm-rest assembly.

  • Page 55: Removing The Display Assembly

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites • Procedure Prerequisites...

  • Page 56

    wireless-card bracket screws (3) antenna cables Turn the computer over and open the display. Peel off the adhesive tape that secures the antenna cables to the system board. Carefully remove the antenna cables up from the computer base and remove it from the routing guides on the display hinges.

  • Page 57

    display cable latch connector logo-board cable antenna cables tape 12 Remove the screws that secure the display assembly to the computer base. 13 Lift the display assembly off the computer base. Removing the display assembly...

  • Page 58

    display assembly screws (4) computer base display hinges (2) Removing the display assembly...

  • Page 59: Replacing The Display Assembly

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites Procedure Align the screw holes on the display hinges with the screw holes on the computer base.

  • Page 60

    Align the screw hole on the wireless-card bracket with the screw hole on the wireless card. Replace the screw that secures the wireless-card bracket with the wireless card. 10 Close the display and turn the computer over. 11 Replace the screws that secure the display assembly to the computer base. Post-requisites Follow the procedure from step 5 to step 11 in “Replacing the palm...

  • Page 61: Removing The Battery

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites • Procedure Prerequisites...

  • Page 62

    system board speaker cable front AlienFX LED cable Remove the battery cable from the slot on the computer base. Remove the screws that secure the battery to the computer base. Lift the battery off the computer base. Removing the battery...

  • Page 63

    battery cable battery screws (6) Removing the battery...

  • Page 64: Replacing The Battery

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites Procedure Align the screw holes on the battery with the screw holes on the computer base.

  • Page 65: Removing The I/o Board

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites • Procedure Prerequisites...

  • Page 66

    subwoofer cable latch I/O-board cable screws (2) I/O board Removing the I/O board...

  • Page 67: Replacing The I/o Board

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites Procedure Align the ports on the I/O board with the slots on the computer base.

  • Page 68: Removing The Speakers

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites • Procedure Prerequisites...

  • Page 69

    connector front AlienFX LED cable Disconnect the speaker cable from the system board. Remove the speaker cable from the routing guides on the battery and computer base. Lift the speakers along with its cable off the computer base. Removing the speakers...

  • Page 70

    speaker cable system board alignment posts (4) computer base speakers (2) routing guides Removing the speakers...

  • Page 71: Replacing The Speakers

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites Procedure Using the alignment posts, place the speakers on the computer base.

  • Page 72: Removing The Front Alienfx Led Boards

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites • Procedure Prerequisites...

  • Page 73

    front AlienFX LED boards (2) front AlienFX LED board cables (2) screws (2) Removing the front AlienFX LED boards...

  • Page 74: Replacing The Front Alienfx Led Board

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites Procedure Using the alignment posts on the computer base, place the front AlienFX LED boards on the computer base.

  • Page 75: Removing The Processor Fan

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites • Procedure Prerequisites...

  • Page 76

    processor-fan cable Turn the computer over and open the display. Remove the screws that secure the processor fan to the computer base. Peel off the Mylar from the processor heat-sink and processor fan. Slide and lift the processor fan off the computer base. Removing the processor fan...

  • Page 77

    mylar processor fan screws (2) Removing the processor fan...

  • Page 78: Replacing The Processor Fan

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites Procedure Using the alignment posts on the computer base, slide and place the processor fan on the computer base.

  • Page 79: Removing The System Board

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.

  • Page 80

    processor-fan cable power-adapter port cable video-card fan cable system board hard-drive cable Turn the computer over. Disconnect the speaker and front AlienFX LED cables from the system board. Lift the latch and disconnect the I/O-board cable from the system board. Removing the system board...

  • Page 81

    I/O-board cable latch system board speaker cable front AlienFX LED cable Remove the screws that secure the system board to the computer base. Lift the system board off the computer base. Removing the system board...

  • Page 82

    screws (6) system board Remove the wireless card. Remove the heat sink. 10 Remove the coin-cell battery. Removing the system board...

  • Page 83: Replacing The System Board

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.

  • Page 84

    10 Connect the processor-fan cable, video-card fan cable, hard-drive cable, and power-adapter port cable to the system board. Post-requisites Replace the display assembly. Follow the procedure from step 5 to step 11 in “Replacing the palm rest”. Replace the base panel.

  • Page 85: Removing The Wireless Card

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites • Procedure Prerequisites...

  • Page 86

    wireless card wireless-card slot Removing the wireless card...

  • Page 87: Replacing The Wireless Card

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites Procedure...

  • Page 88

    wireless card wireless-card slot Post-requisites Follow the procedure from step 4 to step 10 in “Replacing the system board”. Replace the display assembly. Follow the procedure from step 5 to step 11 in “Replacing the palm rest”. Replace the base panel.

  • Page 89: Removing The Heat Sink

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. WARNING: The heat sink may become hot during normal operation. Allow sufficient time for the heat sink to cool before you touch it.

  • Page 90

    system board captive screws (8) heat sink Removing the heat sink...

  • Page 91: Replacing The Heat Sink

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Incorrect alignment of the heat sink can damage the system board and processor. NOTE: The original thermal grease can be reused if the original system board and heat sink are reinstalled together.

  • Page 92

    Replace the base panel. Replacing the heat sink...

  • Page 93: Removing The Coin-cell Battery

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Removing the coin-cell battery resets the BIOS setup program’s settings to default. It is recommended that you note the BIOS setup program’s settings before removing the coin-cell battery.

  • Page 94

    coin-cell battery coin-cell battery cable Removing the coin-cell battery...

  • Page 95: Replacing The Coin-cell Battery

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites Procedure Adhere the coin-cell battery to the system board.

  • Page 96: Removing The Video-card Fan

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites • Procedure Prerequisites...

  • Page 97

    screws (2) video-card fan Removing the video-card fan...

  • Page 98: Replacing The Video-card Fan

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites Procedure Align the screw holes on the video-card fan with the screw holes on the computer base.

  • Page 99: Removing The Power-adapter Port

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites • Procedure Prerequisites...

  • Page 100

    screws (2) power-adapter port bracket power-adapter port Removing the power-adapter port...

  • Page 101: Replacing The Power-adapter Port

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites Procedure Slide the power-adapter port into the slot on the computer base.

  • Page 102: Removing The Subwoofer

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites • Procedure Prerequisites...

  • Page 103

    screws (2) subwoofer Removing the subwoofer...

  • Page 104: Replacing The Subwoofer

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites Procedure Align the screw holes on the subwoofer with the screw holes on the computer base.

  • Page 105: Removing The Display Bezel

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites • Procedure Prerequisites...

  • Page 106

    display bezel Lift the latches and disconnect the display-board cables from the logo board. Lift the display-bezel assembly away from the display assembly. Removing the display bezel...

  • Page 107

    display bezel logo board latches (3) display-board cables (3) Peel off the tape that secures the logo-board cable to the logo board and disconnect the logo-board cable. Peel off the logo board from the display bezel. Removing the display bezel...

  • Page 108

    display bezel logo board plastic scribe logo-board cable tape After performing the above steps, we are left with the display bezel. Removing the display bezel...

  • Page 109

    display bezel Removing the display bezel...

  • Page 110: Replacing The Display Bezel

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites Procedure...

  • Page 111: Removing The Display Panel

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites • Procedure Prerequisites...

  • Page 112

    screws (4) display panel display back-cover Lift the latch and disconnect the display cable from the display panel. Lift the display panel off the display assembly. Removing the display panel...

  • Page 113

    display panel latch display cable Removing the display panel...

  • Page 114: Replacing The Display Panel

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites Procedure...

  • Page 115: Removing The Display Hinges

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites • Procedure Prerequisites...

  • Page 116

    hinge caps (2) screws (2) Remove the screws that secure the display hinges to the display back-cover. Lift the display hinges off the display back-cover. Removing the display hinges...

  • Page 117

    display hinges (2) screws (6) Removing the display hinges...

  • Page 118: Replacing The Display Hinges

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites Procedure...

  • Page 119: Removing The Computer Base

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites • Procedure Prerequisites...

  • Page 120

    computer base Removing the computer base...

  • Page 121: Replacing The Computer Base

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites Procedure Place the computer base on a flat surface.

  • Page 122: Removing The Logo Board

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites • Procedure Prerequisites...

  • Page 123

    display bezel logo board latches (3) display-board cables (3) Peel off the tape that secures the logo-board cable to the logo board and disconnect the logo-board cable. Peel off the logo board from the display bezel. Removing the logo board...

  • Page 124

    display bezel logo board plastic scribe logo-board cable tape Removing the logo board...

  • Page 125: Replacing The Logo Board

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites Procedure Adhere the logo board on the display bezel.

  • Page 126: Removing The Camera

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites • Procedure Prerequisites...

  • Page 127

    camera module tape plastic scribe camera cable connector Removing the camera...

  • Page 128: Replacing The Camera

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites Procedure...

  • Page 129: Removing The Display-panel Alienfx Leds

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites • Procedure Prerequisites...

  • Page 130

    mylar Lift the display-board cables and the display-panel AlienFX LEDs off the display back-cover. Removing the display-panel AlienFX LEDs...

  • Page 131

    display back-cover display-board cables (2) display-panel AlienFX LEDs (2) Removing the display-panel AlienFX LEDs...

  • Page 132: Replacing The Display-panel Alienfx Leds

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites Procedure Adhere the display-board cables and the display-panel AlienFX LEDs to the display back-cover.

  • Page 133: Removing The Alienware Alienhead Led Board

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites • Procedure Prerequisites...

  • Page 134

    mylar display back-cover camera cable connector camera module Lift the display-board cable and Alienware AlienHead LED board off the display back-cover. Removing the Alienware AlienHead LED board...

  • Page 135

    display-board cable Alienware AlienHead LED board display back-cover Removing the Alienware AlienHead LED board...

  • Page 136: Replacing The Alienware Alienhead Led Board

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites Procedure Connect the camera cable to the camera module.

  • Page 137: Removing The Display Back-cover

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites • Procedure Prerequisites...

  • Page 138

    Peel the display-board and camera cable off the display back-cover. camera cable connector camera module Remove the AlienFX Display light. Remove the AlienFX AlienHead board. We are left with the display back-cover. Removing the display back-cover...

  • Page 139

    display back-cover Removing the display back-cover...

  • Page 140: Replacing The Display Back-cover

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites Procedure...

  • Page 141

    Follow the procedure from step 5 to step 11 in “Replacing the palm rest”. Replace the wireless card. Replace the base panel. Replacing the display back-cover...

  • Page 142: Bios Setup Program

    BIOS setup program Overview CAUTION: Unless you are an expert computer user, do not change the settings in the BIOS setup program. Certain changes can make your computer work incorrectly. NOTE: Before you change BIOS setup program, it is recommended that you write down the BIOS setup program screen information for future reference.

  • Page 143

    Main System Time Displays the current time in hh:mm:ss format. System Date Displays the current date in mm/dd/yyyy format. BIOS Version Displays the BIOS version. Product Name Displays the model number of your computer. Service Tag Displays the service tag of your computer. Asset Tag Displays the asset tag of your computer.

  • Page 144

    Main Memory Speed Displays the memory speed. Advanced Intel(R) SpeedStep (TM) Allows you to disable or enable Intel (R) SpeedStep Technology. NOTE: If enabled, the processor clock speed and core voltage are adjusted dynamically based on the processor load. Default: Enabled Virtualization Allows you to disable or enable the Intel Virtualization technology.

  • Page 145

    Advanced NOTE: If USB PowerShare is enabled, a device connected to the USB PowerShare connector may not wake the computer. SATA Operation Allows you to configure the operating mode of the integrated SATA hard-drive controller. Default: AHCI Adapter Warnings Allows you to choose if the computer should display warning messages when you use AC adapters that are not supported by your computer.

  • Page 146

    Advanced-Performance options with Alienware Graphics Amplifier NOTE: The following features are available only when the Overclocking Feature is enabled. Non-Turbo Flex Support Allows you to enable or disable non-turbo flex support. Default: Enabled Flex Ratio Override Allows you to set the flex ratio override value.

  • Page 147

    Security Unlock Setup Status Displays if the setup status is unlocked. Default: Unblocked. Admin Password Status Displays if the administrator password is clear or set. Default: Not set System password Status Displays if the system password is clear or set. Default: Not set HDD password Status Displays if the HDD password is clear or set.

  • Page 148: Boot Sequence

    Exit Save Changes and Reset Allows you to exit the BIOS setup program and save your changes. Discard Changes and Reset Allows you to exit the BIOS setup program and load previous values for all BIOS setup program options. Restore Defaults Allows you to restore default values for all BIOS setup program options.

  • Page 149: Changing Boot Sequence For The Current Boot

    CD/DVD/CD-RW Drive — The computer attempts to boot from the optical drive. If no disc is in the drive, or if the disc is not bootable, the computer generates an error message. USB Storage Device — Insert the memory device into a USB connector and restart the computer.

  • Page 150

    Use the arrow keys to highlight the boot priority and press Enter to display the different devices. Select the device and press Enter to set the boot priority. BIOS setup program...

  • Page 151: Flashing The Bios

    You may need to flash (update) the BIOS when an update is available or when you replace the system board. To flash the BIOS: Turn on the computer. Go to www.dell.com/support. Click Product Support, enter the Service Tag of your computer and click Submit.

  • Page 152: Getting Help And Contacting Alienware

    You can get information and help on Alienware products and services using these online self-help resources: Information about Alienware products www.alienware.com and services Windows 8.1 and Windows 10 Dell Help & Support app Windows 10 Get started app Windows 8.1 Help + Tips app Accessing help in Windows 8, Windows In Windows search, type Help and 8.1, and Windows 10...

  • Page 153: Contacting Alienware

    Availability varies by country and product, and some services may not be available in your country. NOTE: If you do not have an active internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Getting help and contacting Alienware...

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