Dell Alienware 17 R3 Service Manual
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Dell Alienware 17 R3 Service Manual

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Alienware 17
Service Manual
Computer Model: Alienware 17 R3
Regulatory Model: P43F
Regulatory Type: P43F001

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Summary of Contents for Dell Alienware 17 R3

  • Page 1 Alienware 17 Service Manual Computer Model: Alienware 17 R3 Regulatory Model: P43F Regulatory Type: P43F001...
  • Page 2 WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2015 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell ™...

  • Page 3: Table Of Contents

    Contents Before working inside your computer......12 ....................12 Before you begin .................... 12 Safety instructions ..................13 Recommended tools After working inside your tablet........14 Removing the base panel..........15 ......................15 Procedure Replacing the base panel..........17 ......................17 Procedure Removing the memory modules........
  • Page 4 Removing the hard drive..........25 .....................25 Prerequisites ......................25 Procedure Replacing the hard drive..........28 ......................28 Procedure ....................28 Post-requisites Removing the palm rest........... 29 .....................29 Prerequisites ......................30 Procedure Replacing the palm rest............36 ......................36 Procedure ....................36 Post-requisites Removing the power-button board......37 .....................
  • Page 5 Removing the keyboard........... 43 .....................43 Prerequisites ......................43 Procedure Replacing the keyboard............47 ......................47 Procedure ....................47 Post-requisites Removing the touch pad..........48 .....................48 Prerequisites ......................49 Procedure Replacing the touch pad............51 ......................51 Procedure ....................51 Post-requisites Removing the display assembly........52 .....................52 Prerequisites ......................
  • Page 6 Removing the I/O board............ 62 .....................62 Prerequisites ......................62 Procedure Replacing the I/O board............ 64 ......................64 Procedure ....................64 Post-requisites Removing the speakers............65 .....................65 Prerequisites ......................65 Procedure Replacing the speakers............ 68 ......................68 Procedure ....................68 Post-requisites Removing the front AlienFX LED boards....69 .....................69 Prerequisites ......................69...
  • Page 7 Removing the system board.......... 75 ..................... 75 Prerequisites ......................75 Procedure Replacing the system board...........79 ......................79 Procedure ....................79 Post-requisites Removing the wireless card..........81 ......................81 Prerequisites ......................81 Procedure Replacing the wireless card..........83 ......................83 Procedure ....................84 Post-requisites Removing the heat sink............85 .....................85 Prerequisites ......................85...
  • Page 8 Removing the video-card fan..........91 ......................91 Prerequisites ......................91 Procedure Replacing the video-card fan......... 93 ......................93 Procedure ....................93 Post-requisites Removing the power-adapter port......94 .....................94 Prerequisites ......................94 Procedure Replacing the power-adapter port......96 ......................96 Procedure ....................96 Post-requisites Removing the subwoofer..........97 ..................... 97 Prerequisites ......................
  • Page 9 Removing the display panel......... 106 ....................106 Prerequisites ......................106 Procedure Replacing the display panel..........109 ......................109 Procedure ....................109 Post-requisites Removing the display hinges........110 ....................110 Prerequisites ......................110 Procedure Replacing the display hinges........113 ......................113 Procedure ....................113 Post-requisites Removing the computer base........
  • Page 10 Removing the camera............121 ....................121 Prerequisites ......................121 Procedure Replacing the camera............123 ......................123 Procedure ....................123 Post-requisites Removing the display-panel AlienFX LEDs.... 124 ....................124 Prerequisites ......................125 Procedure Replacing the display-panel AlienFX LEDs.....127 ......................127 Procedure ....................127 Post-requisites Removing the Alienware AlienHead LED board..
  • Page 11 BIOS setup program............136 ......................136 Overview ................ 136 Entering BIOS setup program ................136 BIOS setup program options ....................142 Boot sequence ....................142 Boot options ......... 143 Changing boot sequence for the current boot ..........143 Changing boot sequence for future boots Flashing the BIOS...............

  • Page 12: Before Working Inside Your Computer

    Use the following safety guidelines to protect your computer from potential damage and ensure your personal safety. WARNING: Before working inside your computer, read the safety information that shipped with your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance.

  • Page 13: Recommended Tools

    CAUTION: You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that shipped with the product or at www.dell.com/regulatory_compliance.

  • Page 14: After Working Inside Your Tablet

    After working inside your tablet CAUTION: Leaving stray or loose screws inside your computer may severely damage your computer. Replace all screws and ensure that no stray screws remain inside your tablet. Connect any external devices, peripherals, and cables you removed before working on your tablet.

  • Page 15: Removing The Base Panel

    After working inside your computer, follow the instructions After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Close the display and turn the computer over. Loosen the captive screws that secure the base panel to the computer base.
  • Page 16 Disconnect the battery cable from the system board. battery cable Turn the computer over. Press and hold the power button for 5 seconds to ground the system board.

  • Page 17: Replacing The Base Panel

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Connect the battery cable to the system board. Slide the tabs on the base panel into the slots on the computer base and snap the base panel into place.

  • Page 18: Removing The Memory Modules

    Before working inside your computer. After working inside your computer, follow the instructions After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base panel. Procedure Using your fingertips, carefully spread apart the securing clips on each end...
  • Page 19 Slide and remove the memory module from the memory-module slot. securing clips (2) memory modules (2) memory-module slot...

  • Page 20: Replacing The Memory Modules

    After working inside your computer, follow the instructions After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Align the notch on the memory module with the tab on the memory- module slot.

  • Page 21: Post-Requisites

    Slide the memory module firmly into the slot at an angle and press the memory module down until it clicks into place. NOTE: If you do not hear the click, remove the memory module and reinstall it. securing clips (2) memory module memory-module slot notch...

  • Page 22: Removing The Solid-State Drives

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Solid-state drives are fragile. Exercise care when handling the hard drive. CAUTION: To avoid data loss, do not remove the solid-state drive while the computer is in sleep or on state.
  • Page 23 Slide and remove the solid-state drive from the solid-state drive slot. solid-state drive slot solid-state drive screw...

  • Page 24: Replacing The Solid-State Drives

    After working inside your computer, follow the instructions After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Solid-state drives are fragile. Exercise care when handling the hard drive. Procedure Slide the solid-state drive into the solid-state drive slot.

  • Page 25: Removing The Hard Drive

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive. CAUTION: To avoid data loss, do not remove the hard drive while the computer is in sleep or on state.
  • Page 26 Lift the hard-drive assembly off the computer base. pull tab hard-drive cable screws (4) hard-drive assembly Remove the screws that secure the hard-drive bracket to the hard drive. Lift the hard-drive bracket off the hard-drive assembly. hard drive hard-drive bracket screws (4)
  • Page 27 Disconnect the interposer from the hard drive. interposer hard drive...

  • Page 28: Replacing The Hard Drive

    After working inside your computer, follow the instructions After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive. Procedure Connect the interposer to the hard drive.

  • Page 29: Removing The Palm Rest

    Before working inside your computer. After working inside your computer, follow the instructions After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base panel.

  • Page 30: Procedure

    Procedure Lift the latches and disconnect the keyboard cable, keyboard-backlight cable, macro-keys cable and macro-keys backlight cable from the system board. keyboard-backlight cable keyboard cable macro-keys cable latches (4) macro-keys backlight cable...
  • Page 31 Remove the screws that secure the palm-rest assembly to the computer base. computer base screws (16)
  • Page 32 Lift the computer base slightly and push the palm-rest assembly through the slot on the computer base to release the tabs on the palm-rest assembly. slot palm-rest assembly Turn the computer over and open the display as far as possible. Using a plastic scribe, pry up along the edges of the palm-rest assembly.
  • Page 33 Gently lift the palm-rest assembly and turn it over. plastic scribe palm-rest assembly Peel the tape that secures the power-button board cable to the system board. Disconnect the power-button board cable from the system board.
  • Page 34 Lift the palm-rest assembly off the computer base. palm-rest assembly power-button board cable latch 10 Remove the power-button board. Remove the status-light board. 12 Remove the keyboard.
  • Page 35 13 Remove the touch pad. palm rest...

  • Page 36: Replacing The Palm Rest

    Before working inside your computer. After working inside your computer, follow the instructions After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Replace the touch pad. Replace the keyboard. Replace the status-light board.

  • Page 37: Removing The Power-Button Board

    After working inside your computer, follow the instructions After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base panel. Follow the procedure from step 1 to step 9 in “Removing the palm rest”.
  • Page 38 Lift the power-button board off the palm-rest assembly. power-button board cable latches (2) touch-pad cable status-light cable screws (2) power-button board...

  • Page 39: Replacing The Power-Button Board

    After working inside your computer, follow the instructions After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Align the screw holes on the power-button board with the screw holes on the palm-rest assembly.

  • Page 40: Removing The Status-Light Board

    After working inside your computer, follow the instructions After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base panel. Follow the procedure from step 1 to step 9 in “Removing the palm rest”.
  • Page 41 Lift the status-light board off the palm-rest assembly. screws (2) latch status-light board cable status-light board...

  • Page 42: Replacing The Status-Light Board

    After working inside your computer, follow the instructions After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Align the screw holes on the status-light board with the screw holes on the palm-rest assembly.

  • Page 43: Removing The Keyboard

    After working inside your computer, follow the instructions After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base panel. Follow the procedure from step 1 to step 9 in “Removing the palm rest”.
  • Page 44 Note the touch-pad cable and status-light cable routing and peel off the cables from the keyboard bracket. latches (2) touch-pad cable status-light cable Remove the screws that secure the keyboard bracket to the palm-rest assembly. Slide the keyboard cable, keyboard-backlight cable, macro-keys cable and macro-keys backlight cable through the slot on the keyboard bracket.
  • Page 45 Lift the keyboard bracket off the palm-rest assembly. screws (14) keyboard bracket palm-rest assembly Remove the screws that secure the keyboard to the palm-rest assembly. Release the tabs that secure the keyboard to the palm-rest assembly.
  • Page 46 Slide and lift the keyboard along with the cables off the palm-rest assembly. tabs (5) keyboard screws (2)

  • Page 47: Replacing The Keyboard

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Slide the keyboard under the tabs on the palm-rest assembly. Align the screw holes on the keyboard with the screw holes on the palm- rest assembly.

  • Page 48: Removing The Touch Pad

    After working inside your computer, follow the instructions After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base panel. Follow the procedure from step 1 to step 9 in “Removing the palm rest”.

  • Page 49: Procedure

    Procedure Lift the latches and disconnect the touch-pad cable and touch-pad button cable from the touch pad. touch-pad cable latches (2) touch-pad button cable Remove the screws that secure the touch-pad button bracket to the palm- rest assembly.
  • Page 50 Lift the touch-pad button bracket off the palm-rest assembly. touch-pad button bracket screws (5) Lift the touch pad off the palm-rest assembly. touch pad...

  • Page 51: Replacing The Touch Pad

    After working inside your computer, follow the instructions After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Using the alignment posts on the palm-rest assembly, place the touch pad on the palm-rest assembly.

  • Page 52: Removing The Display Assembly

    After working inside your computer, follow the instructions After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base panel. Follow the procedure from step 1 to step 9 in “Removing the palm rest”.
  • Page 53 Disconnect the antenna cables from the wireless card. wireless-card bracket screws (3) antenna cables Turn the computer over and open the display. Peel off the adhesive tape that secures the antenna cables to the system board. Carefully remove the antenna cables up from the computer base and remove it from the routing guides on the display hinges.
  • Page 54 Disconnect the logo-board cable from the system board and remove it from the routing guide on the display hinge. display cable latch connector logo-board cable antenna cables tape 12 Remove the screws that secure the display assembly to the computer base.
  • Page 55 13 Lift the display assembly off the computer base. display assembly screws (4) computer base display hinges (2)

  • Page 56: Replacing The Display Assembly

    After working inside your computer, follow the instructions After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Align the screw holes on the display hinges with the screw holes on the computer base.

  • Page 57: Post-Requisites

    Replace the screws that secure the display assembly to the computer base. Post-requisites Follow the procedure from step 5 to step 11 in “Replacing the palm rest”. Replace the base panel.

  • Page 58: Removing The Battery

    After working inside your computer, follow the instructions After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base panel. Follow the procedure from step 1 to step 9 in “Removing the palm rest”.
  • Page 59 Note the front AlienFX LED cable routing and peel off the cable from the battery. system board speaker cable front AlienFX LED cable Remove the battery cable from the slot on the computer base. Remove the screws that secure the battery to the computer base.
  • Page 60 Lift the battery off the computer base. battery cable battery screws (6)

  • Page 61: Replacing The Battery

    After working inside your computer, follow the instructions After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Align the screw holes on the battery with the screw holes on the computer base.

  • Page 62: Removing The I/O Board

    After working inside your computer, follow the instructions After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base panel. Follow the procedure from step 1 to step 9 in “Removing the palm rest”.
  • Page 63 Lift the I/O board off the computer base. subwoofer cable latch I/O-board cable screws (2) I/O board...

  • Page 64: Replacing The I/O Board

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Align the ports on the I/O board with the slots on the computer base. Align the screw holes on the I/O board with the screw holes on the computer base.

  • Page 65: Removing The Speakers

    After working inside your computer, follow the instructions After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base panel. Follow the procedure from step 1 to step 9 in “Removing the palm rest”.
  • Page 66 Note the front AlienFX LED cable routing and peel off the cable from the battery. connector front AlienFX LED cable Disconnect the speaker cable from the system board. Remove the speaker cable from the routing guides on the battery and computer base.
  • Page 67 Lift the speakers along with its cable off the computer base. speaker cable system board alignment posts (4) computer base speakers (2) routing guides...

  • Page 68: Replacing The Speakers

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Using the alignment posts, place the speakers on the computer base. Route the speaker cable through the routing guides on the computer base and battery.

  • Page 69: Removing The Front Alienfx Led Boards

    After working inside your computer, follow the instructions After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base panel. Follow the procedure from step 1 to step 9 in “Removing the palm rest”.
  • Page 70 Lift the front AlienFX LED boards off the computer base. front AlienFX LED boards (2) front AlienFX LED board cables (2) screws (2)

  • Page 71: Replacing The Front Alienfx Led Board

    After working inside your computer, follow the instructions After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Using the alignment posts on the computer base, place the front AlienFX LED boards on the computer base.

  • Page 72: Removing The Processor Fan

    After working inside your computer, follow the instructions After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base panel. Follow the procedure from step 1 to step 9 in “Removing the palm rest”.
  • Page 73 Turn the computer over and open the display. Remove the screws that secure the processor fan to the computer base. Peel off the Mylar from the processor heat-sink and processor fan. Slide and lift the processor fan off the computer base. mylar processor fan screws (2)

  • Page 74: Replacing The Processor Fan

    After working inside your computer, follow the instructions After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Using the alignment posts on the computer base, slide and place the processor fan on the computer base.

  • Page 75: Removing The System Board

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.
  • Page 76 Disconnect the processor-fan cable, video-card fan cable, hard-drive cable and power-adapter port cable from the system board. processor-fan cable power-adapter port cable video-card fan cable system board hard-drive cable Turn the computer over. Disconnect the speaker and front AlienFX LED cables from the system board.
  • Page 77 Lift the latch and disconnect the I/O-board cable from the system board. I/O-board cable latch system board speaker cable front AlienFX LED cable Remove the screws that secure the system board to the computer base.
  • Page 78 Lift the system board off the computer base. screws (6) system board Remove the wireless card. Remove the heat sink. 10 Remove the coin-cell battery.

  • Page 79: Replacing The System Board

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.
  • Page 80 Replace the base panel.

  • Page 81: Removing The Wireless Card

    After working inside your computer, follow the instructions After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base panel. Follow the procedure from step 1 to step 9 in “Removing the palm rest”.
  • Page 82 Lift and slide the wireless card from the wireless-card slot. wireless card wireless-card slot...

  • Page 83: Replacing The Wireless Card

    After working inside your computer, follow the instructions After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure CAUTION: To avoid damaging the wireless card, do not place any cables under it.

  • Page 84: Post-Requisites

    Slide the wireless card at an angle into the wireless-card slot and press down to adhere the wireless card to the system board. wireless card wireless-card slot Post-requisites Follow the procedure from step 4 to step 10 in “Replacing the system board”.

  • Page 85: Removing The Heat Sink

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. WARNING: The heat sink may become hot during normal operation. Allow sufficient time for the heat sink to cool before you touch it.
  • Page 86 Lift the heat sink off the system board. system board captive screws (8) heat sink...

  • Page 87: Replacing The Heat Sink

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Incorrect alignment of the heat sink can damage the system board and processor. NOTE: The original thermal grease can be reused if the original system board and heat sink are reinstalled together.

  • Page 88: Removing The Coin-Cell Battery

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Removing the coin-cell battery resets the BIOS setup program’s settings to default. It is recommended that you note the BIOS setup program’s settings before removing the coin-cell battery.
  • Page 89 Peel the coin-cell battery off the system board. coin-cell battery coin-cell battery cable...

  • Page 90: Replacing The Coin-Cell Battery

    After working inside your computer, follow the instructions After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Adhere the coin-cell battery to the system board. Connect the coin-cell battery cable to the connector on the system board.

  • Page 91: Removing The Video-Card Fan

    Before working inside your computer. After working inside your computer, follow the instructions After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base panel. Remove the wireless card.
  • Page 92 Lift the video-card fan off the computer base. screws (2) video-card fan...

  • Page 93: Replacing The Video-Card Fan

    After working inside your computer, follow the instructions After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Align the screw holes on the video-card fan with the screw holes on the computer base.

  • Page 94: Removing The Power-Adapter Port

    Before working inside your computer. After working inside your computer, follow the instructions After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base panel. Remove the wireless card.
  • Page 95 Lift the power-adapter port along with its cable off the computer base. screws (2) power-adapter port bracket power-adapter port...

  • Page 96: Replacing The Power-Adapter Port

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Slide the power-adapter port into the slot on the computer base. Align the screw holes on the power-adapter port bracket with the screw holes on the power-adapter port.

  • Page 97: Removing The Subwoofer

    Before working inside your computer. After working inside your computer, follow the instructions After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base panel. Remove the wireless card.
  • Page 98 Lift the subwoofer off the computer base. screws (2) subwoofer...

  • Page 99: Replacing The Subwoofer

    After working inside your computer, follow the instructions After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Align the screw holes on the subwoofer with the screw holes on the computer base.

  • Page 100: Removing The Display Bezel

    After working inside your computer, follow the instructions After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites NOTE: This chapter is applicable only if you have purchased a laptop with non-touchscreen display.
  • Page 101 Carefully lift the display bezel and turn it over. display bezel Lift the latches and disconnect the display-board cables from the logo board.
  • Page 102 Lift the display-bezel assembly away from the display assembly. display bezel logo board latches (3) display-board cables (3) Peel off the tape that secures the logo-board cable to the logo board and disconnect the logo-board cable.
  • Page 103 Peel off the logo board from the display bezel. display bezel logo board plastic scribe logo-board cable tape...
  • Page 104 After performing the above steps, we are left with the display bezel. display bezel...

  • Page 105: Replacing The Display Bezel

    After working inside your computer, follow the instructions After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure NOTE: This chapter is applicable only if you have purchased a laptop with non-touchscreen display.

  • Page 106: Removing The Display Panel

    After working inside your computer, follow the instructions After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites NOTE: This chapter is applicable only if you have purchased a laptop with non-touchscreen display.
  • Page 107 Gently lift the display panel and turn it over. screws (4) display panel display back-cover Lift the latch and disconnect the display cable from the display panel.
  • Page 108 Lift the display panel off the display assembly. display panel latch display cable...

  • Page 109: Replacing The Display Panel

    After working inside your computer, follow the instructions After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure NOTE: This chapter is applicable only if you have purchased a laptop with non-touchscreen display.

  • Page 110: Removing The Display Hinges

    After working inside your computer, follow the instructions After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites NOTE: This chapter is applicable only if you have purchased a laptop with non-touchscreen display.
  • Page 111 Lift the hinge caps off the display hinges. hinge caps (2) screws (2) Remove the screws that secure the display hinges to the display back- cover.
  • Page 112 Lift the display hinges off the display back-cover. display hinges (2) screws (6)

  • Page 113: Replacing The Display Hinges

    After working inside your computer, follow the instructions After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure NOTE: This chapter is applicable only if you have purchased a laptop with non-touchscreen display.

  • Page 114: Removing The Computer Base

    Before working inside your computer. After working inside your computer, follow the instructions After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base panel. Remove the wireless card.
  • Page 115 computer base...

  • Page 116: Replacing The Computer Base

    After working inside your computer, follow the instructions After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Place the computer base on a flat surface. Post-requisites Replace the subwoofer.

  • Page 117: Removing The Logo Board

    Before working inside your computer. After working inside your computer, follow the instructions After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base panel. Remove the wireless card.

  • Page 118: Procedure

    Procedure Lift the latches and disconnect the display-board cables from the logo board. display bezel logo board latches (3) display-board cables (3) Peel off the tape that secures the logo-board cable to the logo board and disconnect the logo-board cable.
  • Page 119 Peel off the logo board from the display bezel. display bezel logo board plastic scribe logo-board cable tape...

  • Page 120: Replacing The Logo Board

    After working inside your computer, follow the instructions After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Adhere the logo board on the display bezel. Connect the logo-board cable to the logo board and adhere the adhesive tape.

  • Page 121: Removing The Camera

    After working inside your computer, follow the instructions After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites NOTE: This chapter is applicable only if you have purchased a laptop with non-touchscreen display.
  • Page 122 Disconnect the camera cable from the camera module. camera module tape plastic scribe camera cable connector...

  • Page 123: Replacing The Camera

    After working inside your computer, follow the instructions After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure NOTE: This chapter is applicable only if you have purchased a laptop with non-touchscreen display.

  • Page 124: Removing The Display-Panel Alienfx Leds

    Before working inside your computer. After working inside your computer, follow the instructions After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base panel. Remove the wireless card.

  • Page 125: Procedure

    Procedure Peel off the mylar that secures the display-board cables and the display- panel AlienFX LEDs to the display back-cover. mylar...
  • Page 126 Lift the display-board cables and the display-panel AlienFX LEDs off the display back-cover. display back-cover display-board cables (2) display-panel AlienFX LEDs...

  • Page 127: Replacing The Display-Panel Alienfx Leds

    After working inside your computer, follow the instructions After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Adhere the display-board cables and the display-panel AlienFX LEDs to the display back-cover.

  • Page 128: Removing The Alienware Alienhead Led Board

    Before working inside your computer. After working inside your computer, follow the instructions After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base panel. Remove the wireless card.
  • Page 129 Peel off the mylar to access the Alienware AlienHead LED board. mylar display back-cover camera cable connector camera module...
  • Page 130 Lift the display-board cable and Alienware AlienHead LED board off the display back-cover. display-board cable Alienware AlienHead LED board display back-cover...

  • Page 131: Replacing The Alienware Alienhead Led Board

    After working inside your computer, follow the instructions After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Connect the camera cable to the camera module. Adhere the Alienware AlienHead LED board and display-board cable to the display back-cover.

  • Page 132: Removing The Display

    After working inside your computer, follow the instructions After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites NOTE: This chapter is applicable only if you have purchased a laptop with non-touchscreen display.
  • Page 133 Peel the display-board and camera cable off the display back-cover. camera cable connector camera module Remove the AlienFX Display light. Remove the AlienFX AlienHead board.
  • Page 134 We are left with the display back-cover. display back-cover...

  • Page 135: Replacing The Display

    After working inside your computer, follow the instructions After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure NOTE: This chapter is applicable only if you have purchased a laptop with non-touchscreen display.

  • Page 136: Bios Setup Program

    BIOS setup program Overview CAUTION: Unless you are an expert computer user, do not change the settings in the BIOS setup program. Certain changes can make your computer work incorrectly. NOTE: Before you change BIOS setup program, it is recommended that you write down the BIOS setup program screen information for future reference.
  • Page 137 Main System Time Displays the current time in hh:mm:ss format. System Date Displays the current date in mm/dd/ yyyy format. BIOS Version Displays the BIOS version. Product Name Displays the model number of your computer. Service Tag Displays the service tag of your computer.
  • Page 138 Main System Memory Displays the system memory. Extended Memory Displays the extended memory. Memory Speed Displays the memory speed. Advanced Intel(R) SpeedStep (TM) Allows you to disable or enable Intel (R) SpeedStep Technology. NOTE: If enabled, the processor clock speed and core voltage are adjusted dynamically based on the processor load.
  • Page 139 Advanced USB Wake Support Allows you to enable USB devices to wake the computer from standby or to disable the USB wake support feature. Default: Disabled NOTE: If USB PowerShare is enabled, a device connected to the USB PowerShare connector may not wake the computer.
  • Page 140 Advanced-Performance options with Alienware Graphics Amplifier Overclocking Feature Allows you to enable or disable global overclocking feature. Default: Disabled NOTE: The following features are available only when the Overclocking Feature is enabled. Non-Turbo Flex Support Allows you to enable or disable non- turbo flex support.
  • Page 141 Security Unlock Setup Status Displays if the setup status is unlocked. Default: Unblocked. Admin Password Status Displays if the administrator password is clear or set. Default: Not set System password Status Displays if the system password is clear or set. Default: Not set HDD password Status Displays if the HDD password is clear or set.

  • Page 142: Boot Sequence

    Exit Save Changes and Reset Allows you to exit the BIOS setup program and save your changes. Discard Changes and Reset Allows you to exit the BIOS setup program and load previous values for all BIOS setup program options. Restore Defaults Allows you to restore default values for all BIOS setup program options.

  • Page 143: Changing Boot Sequence For The Current Boot

    USB Storage Device — Insert the memory device into a USB connector and restart the computer. When F12 Boot Options appear in the lower-right corner of the screen, press F12. The BIOS detects the device and adds the USB flash option to the boot menu. NOTE: To boot to a USB device, the device must be bootable.

  • Page 144: Flashing The Bios

    You may need to flash (update) the BIOS when an update is available or when you replace the system board. To flash the BIOS: Turn on the computer. Go to www.dell.com/support. Click Product Support, enter the Service Tag of your computer and click Submit.

  • Page 145: Getting Help And Contacting Alienware

    You can get information and help on Alienware products and services using these online self-help resources: Information about Alienware www.alienware.com products and services Windows 8.1 and Windows 10 Dell Help & Support app Windows 10 Get started app Windows 8.1 Help + Tips app Accessing help in Windows 8, In Windows search, type Help Windows 8.1, and Windows 10...

  • Page 146: Contacting Alienware

    NOTE: Availability varies by country and product, and some services may not be available in your country. NOTE: If you do not have an active internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.

This manual is also suitable for:

Alienware 17P43f

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