Troubleshooting - Sage BES810 Instruction Booklet

CARE & CLEANINg
CLEANINg tHE StEAM WAND
1 2 3
Run steam to clear milk Wipe steam wand after Clean hole with pin
from wand after texturing each use
CLEANINg FILtER BASKEtS
Should the fine holes in the filters become
blocked follow the steps below:
Place the filter into the portafilter.
1.
Run water through the machine with
the filter and portafilter, without any
ground coffee, in place.
A pin can be used to clear the filter
2.
basket holes.
For a thorough clean of the filters,
3.
dissolve a cleaning tablet in hot
water and soak filters overnight.
CLEANINg tHE oUtER HoUSINg /
CUp WARMINg pLAtE
The outer housing and cup warming plate
can be cleaned with a soft, damp cloth. Then
polish with a soft, dry cloth.
Do not use abrasive cleansers, pads or cloths
which can scratch the surface.
CLEANINg tHE DRIp tRAY
The drip tray should be removed, emptied
and cleaned at regular intervals.
Wash the drip tray with warm soapy water,
using a non-abrasive washing liquid, rinse
and dry thoroughly. The drip tray base and
cover are dishwasher safe.
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4 5
Remove tip Soak tip overnight then
re-attach
CLEANINg tHE StoRAgE tRAY
The storage tray can be removed after the
drip tray is removed then cleaned with
a soft, damp cloth (do not use abrasive
cleansers, pads or cloths which can scratch
the surface).
StoRINg YoUR MACHINE
Before storing, press the POWER button to
off, turn the Control Dial to 'Standby' and
unplug.
Insert all accessories into position or into
the storage tray.
Store upright. Do not place anything on top.
WARNING
Do not immerse power cord, power
plug or appliance in water or any other
liquid. The water tank should never be
removed or completely emptied during
decalcifying.

tRoUBLESHootINg

pRoBLEM poSSIBLE CAUSES
Coffee does not run • Machine is not turned
On
through
• Water tank is empty
• The Control Dial not in
'Espresso' position
• Coffee grind is too fine
• Too much coffee in the
filter basket
• Coffee tamped too
firmly
• The filter is blocked
Coffee runs out too • The coffee grind is too
coarse
quickly
• Not enough coffee in
the filter
• Coffee not tamped
firmly enough
Coffee is too cold • Cups not preheated
WHAt to Do
Ensure the machine is
plugged in, switched On
at the power outlet and the
POWER button is pressed.
Refer to 'Filling The Water
Tank', page 13.
Turn the Control Dial to
the 'Espresso' position
Ensure you use a suitable
espresso grind. Refer to
'The Grind', page 16.
Refer to 'Coffee Dose and
Tamping', page 17.
Refer to 'Coffee Dose and
Tamping', page 17.
Use a pin to clear the holes.
Please refer to 'Cleaning
Filter', page 22.
Ensure you use a suitable
espresso grind. Refer to
'The Grind', page 16.
Refer to 'Coffee Dose and
Tamping', page 17.
Refer to 'Coffee Dose and
Tamping', page 17.
Preheat cups. Refer to
'Pre-heating Cup or Glass',
page 16.
When the base of the jug
becomes too hot to touch
this is when milk is heated
at the correct temperature.
Refer to 'Texturing Milk',
page 18.
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