Troubleshooting - Sage Precision Brewer Quick Manual

Troubleshooting

PROBLEM POSSIBLE CAUSE
Coffee too
• Amount of coffee and water is not
strong or weak
Coffee leaking
• The basket drip‑stop seal doesn't
from basket
when removed
Coffee
• Carafe is not inserted.
overflowing from
• Amount of coffee and water is not
the basket
(CAUTION: If
• Grind size is too fine.
the basket has
• Too much grinds in the basket.
overflowed
• No paper in the basket.
remove slowly
• Putting paper into mesh basket
and with caution)
'FILL TANK' on
• Water tank is empty or not enough
LCD screen
• Sensors may be dirty.
Auto Start does
• Auto Start does not repeat after it
not function
Shows 'CLOCK'
• Current time should be set before
when Auto Start
is pressed
Clock does not
• Clock is cleared every time the unit
remember time
Auto Start starts
• Current time is not correct.
at the wrong time
Carafe overfilling
• Carafe is not completely empty
• Amount of water is too much.
LCD shows 'FILL • Check that the unit is not in direct
TANK' when
there is water
in the tank
correct (1 spoon : 150ml cup).
cover the gap properly due to
foreign material.
correct (1 spoon : 150ml cup).
filter.
water to brew the selected volume.
has been activated.
setting Auto Start.
is unplugged.
before brewing.
sunlight or direct bright lighting.
WHAT TO DO
• Check correct amount of coffee or water
is used.
• Check that there is no obstruction in the
basket drip‑stop seal. Wash out the basket
seal by turning the basket upside down,
and pressing down and rinsing into the
seal to clear any particles obstructing
that area.
• If you are brewing with carafe, check
that the carafe is inserted.
• Check that the correct amount of coffee
and water is used for the operation.
• Correct grind size / amount.
• Use mesh basket filter without paper
and other baskets with paper.
• Open the lid and pour the desired amount
of cold, preferably filtered water.
• While the tank is empty wipe the sensor
prisms in the tank with a cloth.
• Re‑engage the Auto Start mode for each
time that it needs to be used.
• Set the current time before using
Auto Start.
• Keep the unit plugged in.
• Set the correct current time in the
SETTINGS menu.
• Check that the carafe is empty before
brewing.
• Check that the MAX line on the water tank
is not exceeded.
• Ensure water runs freely through carafe lid.
• Move unit away from the light source.
EN
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